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Data product discovery
The product perspective on digital
transformation
Dr. Christoph Tempich
Chief Data Economist
Köln, www.inovex.de 19.10.2017
#Datenprodukte #dataproducts @ctempich
2Source: http://fortune.com/2012/07/30/amazons-recommendation-secret/
What are Amazon recommendations worth?
„The company reported a
29% sales increase to
$12.83 billion [...]
Amazon has integrated
recommendations into
nearly every part of the
purchasing process from
product discovery to
checkout.“
3G Linden, B Smith, J York: Amazon. com recommendations: Item-to-item collaborative filtering - IEEE Int. Comp., 2003
How did they calculate them at the beginning?
2003 2017
Item-to-item
collaborative filtering
Hybrid recommenders
Deep learning
Random
4Quelle: inovex Case Study Recommendations bei mobile.de
Recommendations @ inovex
Germany’s biggest vehicle market place
User Benefits
› engagement
› inspiration
› relevance
Business Benefits
› high click-through-rate
› small exit- & bounce-rates
6
A recommendation system is
one type of data product
7
Data products: types
Data as a Service
Data-enhanced
Products
Data as Insights
Type 1 Type 2 Type 3
› Autonomous driving
› Recommendations
› Weather data › Marketing planning
#Datenprodukte @ctempich @thomasleiterman
8#Datenprodukte @ctempich @thomasleiterman
Growing market for data products
9
How to discover
a data product?
10Bildnachweis: https://www.colourbox.de
Value Chain Analyse
Start with the customer!
Deciding to run
Selecting a
runner
Workout plan
Course
selection
Run Recover
Customer Jobs
11
Variance
12Von Watzmann - Eigenes Werk, Gemeinfrei, https://commons.wikimedia.org/w/index.php?curid=8391805
Variance = Uncertainty
A measure for the value of information
13
Stakeholder uncertainty
What is the problem and can data solve it?
Stakeholder:
Person who runs
• Increased
stamina
• Weight mgmt.
• Increased
performance
• Fun
• Continuous
improvement
• Motivating • Supports
performance
gains
• Supports
performance
gains
• Heart attack • Broken joints • No improvement
• Too exhausting
• Demotivating • Demotivating • No training success
Customer Jobs
Deciding to run
Selecting a
runner
Workout plan
Course
selection
Run Recover
Best
case
Worst
case
14
Value Proposition
15Quelle: Laura Dorfer: Datenzentrische Geschäftsmodelle als neuer Geschäftsmodelltypus …, 2016.
Value proposition and readiness to pay
Data provider and consumer may differ!
User Buyer
Social interaction
Entertainment
Curiosity
Decision support
Transparency
Information
Readiness to payValue proposition
16
Looking into the future
Example: Training support
• Social interaction
• Which course have I taken?
• Information
• How fast am I running currently?
• Decision
• When should I run again?
BasedontransactiondataBasedon
masterdata
Value Proposition Service
• Information
• Shoes
Future
Present
Past
Data item
Information about
17
Data Value Chain &
Feedback Loop
18Quelle: https://www.inovex.de/blog/feedback-loop/
The Feedback Loop
A must-have for good training data …
… and to create a USP
19
Recognition of house numbers for
Google Street View,
Feedback loop: Which house number is this?
by means of involving users in
recognizing the correct number.
Bsp.: https://www.google.com/recaptcha/intro/android.html
Quelle: http://stadt-bremerhaven.de/google-streetview-und-
captchas-beide-profitieren-voneinander/
20Quelle: Data Value Matrix
Data Value Matrix
Improves
same
service
Improves
other
service
Machine learning
Aggregation
Tesla fleet learning
Improves autonomous driving Mobile.de User Profile
Show appropriate ads
Google reCAPTCHA
Improves Google Street View
STRAVA
Training course highlighting
nike plus
Music selection
Mobile.de Recommendation
Recommend similar cars
21
Takeaway
1. Start with the customer!
2. What is the problem and can data solve it?
3. Test your hypothesis using the simplest algorithm
4. Data provider and consumer often differ
5. Close the feedback loop
22#Datenprodukte #dataproducts @ctempich
Questions?
inovex GmbH
Dr. Christoph Tempich
Chief Data Economist
@ctempich
www.datenprodukte.de
blog.inovex.de
www.inovex.de

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Data Product Discovery: The product perspective on digital transformation

  • 1. Data product discovery The product perspective on digital transformation Dr. Christoph Tempich Chief Data Economist Köln, www.inovex.de 19.10.2017 #Datenprodukte #dataproducts @ctempich
  • 2. 2Source: http://fortune.com/2012/07/30/amazons-recommendation-secret/ What are Amazon recommendations worth? „The company reported a 29% sales increase to $12.83 billion [...] Amazon has integrated recommendations into nearly every part of the purchasing process from product discovery to checkout.“
  • 3. 3G Linden, B Smith, J York: Amazon. com recommendations: Item-to-item collaborative filtering - IEEE Int. Comp., 2003 How did they calculate them at the beginning? 2003 2017 Item-to-item collaborative filtering Hybrid recommenders Deep learning Random
  • 4. 4Quelle: inovex Case Study Recommendations bei mobile.de Recommendations @ inovex Germany’s biggest vehicle market place User Benefits › engagement › inspiration › relevance Business Benefits › high click-through-rate › small exit- & bounce-rates
  • 5. 6 A recommendation system is one type of data product
  • 6. 7 Data products: types Data as a Service Data-enhanced Products Data as Insights Type 1 Type 2 Type 3 › Autonomous driving › Recommendations › Weather data › Marketing planning #Datenprodukte @ctempich @thomasleiterman
  • 8. 9 How to discover a data product?
  • 9. 10Bildnachweis: https://www.colourbox.de Value Chain Analyse Start with the customer! Deciding to run Selecting a runner Workout plan Course selection Run Recover Customer Jobs
  • 11. 12Von Watzmann - Eigenes Werk, Gemeinfrei, https://commons.wikimedia.org/w/index.php?curid=8391805 Variance = Uncertainty A measure for the value of information
  • 12. 13 Stakeholder uncertainty What is the problem and can data solve it? Stakeholder: Person who runs • Increased stamina • Weight mgmt. • Increased performance • Fun • Continuous improvement • Motivating • Supports performance gains • Supports performance gains • Heart attack • Broken joints • No improvement • Too exhausting • Demotivating • Demotivating • No training success Customer Jobs Deciding to run Selecting a runner Workout plan Course selection Run Recover Best case Worst case
  • 14. 15Quelle: Laura Dorfer: Datenzentrische Geschäftsmodelle als neuer Geschäftsmodelltypus …, 2016. Value proposition and readiness to pay Data provider and consumer may differ! User Buyer Social interaction Entertainment Curiosity Decision support Transparency Information Readiness to payValue proposition
  • 15. 16 Looking into the future Example: Training support • Social interaction • Which course have I taken? • Information • How fast am I running currently? • Decision • When should I run again? BasedontransactiondataBasedon masterdata Value Proposition Service • Information • Shoes Future Present Past Data item Information about
  • 16. 17 Data Value Chain & Feedback Loop
  • 17. 18Quelle: https://www.inovex.de/blog/feedback-loop/ The Feedback Loop A must-have for good training data … … and to create a USP
  • 18. 19 Recognition of house numbers for Google Street View, Feedback loop: Which house number is this? by means of involving users in recognizing the correct number. Bsp.: https://www.google.com/recaptcha/intro/android.html Quelle: http://stadt-bremerhaven.de/google-streetview-und- captchas-beide-profitieren-voneinander/
  • 19. 20Quelle: Data Value Matrix Data Value Matrix Improves same service Improves other service Machine learning Aggregation Tesla fleet learning Improves autonomous driving Mobile.de User Profile Show appropriate ads Google reCAPTCHA Improves Google Street View STRAVA Training course highlighting nike plus Music selection Mobile.de Recommendation Recommend similar cars
  • 21. 1. Start with the customer! 2. What is the problem and can data solve it? 3. Test your hypothesis using the simplest algorithm 4. Data provider and consumer often differ 5. Close the feedback loop 22#Datenprodukte #dataproducts @ctempich
  • 22. Questions? inovex GmbH Dr. Christoph Tempich Chief Data Economist @ctempich www.datenprodukte.de blog.inovex.de www.inovex.de