From the "Tech Tools for PB" panel at the 2nd International Conference on Participatory Budgeting in the US and Canada.

1. Digital Engagement
Across the PB Lifecycle
2nd Intl. Conference on Participatory Budgeting
in the US and Canada
May 5, 2013
Tim Bonnemann
This work is licensed under a Creative Commons
Attribution-ShareAlike 3.0 Unported License.

2. Digital Engagement
The use of information and communications
technologies to support, enhance or extend
public participation and civic engagement
processes.

3. 1.The PB Cycle

4. PB Chicago:Timeline
Source: http://www.pbchicago.org/timeline.html

5. PB Chicago: 5 Main Steps
Source: http://www.pbchicago.org/about-participatory-budgeting.html

6. PB Chicago: 5 Main Steps
Source: http://www.pbchicago.org/about-participatory-budgeting.html
Ideation
Refinement
PresentationDecision
Tracking
0. Project Initiation
Preparation

7. PB Chicago: 5 Main Steps
Source: http://www.pbchicago.org/about-participatory-budgeting.html
Ideation
Refinement
PresentationDecision
Tracking
0. Project Initiation
Preparation
Digital
Engagement!

8. 2.Digital Engagement
Planning Process

9. Simplified Flow
• Define objectives
• Analyze environment (internal & external)
• Explore & select technology options
• Design engagement plan
• Implement
• Iterate

10. Simplified Flow
• Define objectives
• Analyze environment (internal & external)
• Explore & select technology options
• Design engagement plan
• Implement
• Iterate
Start here!

11. Simplified Flow
• Define objectives
• Analyze environment (internal & external)
• Explore & select technology options
• Design engagement plan
• Implement
• Iterate
Don’t start here!
Start here!

12. Digital Engagement Framework by inspiredbycoffee.com
Source: http://www.digitalengagementframework.com/framework.html
Digital Engagement Framework

13. 3.Key Players and Goals
(Tasks/Objectives)

14. Key Players
1. PB Organizers
2. Steering committee
3. Participants
4. Delegates
5. Government

15. Project Initiation
Key player Task/activity
Organizers Internal collaborationOrganizers
Outreach (recruit steering
committee)
Steering Committee Briefing/education (PB intro)Steering Committee
Internal collaboration
Organizers Documentation (rules)Organizers
Press/PR

16. Assemblies
Key player Task/activity
Organizers Outreach (recruit participants)
Participants Briefing/education (PB intro,
rules)
Participants
Brainstorming/deliberation
Organizers Documentation (ideas)Organizers
Press/PR

17. Delegate Meetings
Key player Task/activity
Delegates Interface with government/
experts
Delegates
Internal collaboration
Organizers Documentation (draft proposals)Organizers
Press/PR

18. Project Expos
Key player Task/activity
Organizers Outreach (recruit participants)
Participants Review draft proposalsParticipants
Provide feedback
Delegates Answer feedbackDelegates
Internal collaboration
Organizers Documentation (final proposals)Organizers
Press/PR

19. CommunityVote
Key player Task/activity
Organizers Outreach (recruit participants)
Participants Vote
Organizers Documentation (voting results)Organizers
Press/PR

20. Implementation
Key player Task/activity
Government Implementation
Organizers Documentation (progress
report)
Participants Monitoring
Organizers Press/PR

21. Other Players
• Volunteers
• Media
• Non-participating public
• Researchers/observers
• Miscellaneous

22. Questions to Consider
• What are the staffing needs to run the
engagement well?
• How can technology support participants in
taking on roles beyond simply providing
input (e.g. outreach, peer-to-peer tutoring)?
• How might technology support capacity
building and bridging digital divides?
• How will you measure success?

23. 4.Tool Categories

24. Press/PR
• Website
• Email
• Email newsletter
• Social media
• SMS

25. Outreach
• Email newsletter
• Social media
• Media partners
• Phone banking
• Robocalls
• SMS
• Mobile kiosks
• Apps

26. Input Gathering
• Website
(comment form)
• Email
• Specialized
applications
(ideation, group
brainstorming,
deliberation)
• Social media
• Phone/voicemail
• SMS

27. Collaboration
• Groupware
• Wiki
• Email

28. Voting
• Online surveys
• E-voting

29. Thanks!
Questions?
@planspark #pbconf
tim@intellitics.com