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How to Use QR Codes and Mobile
Websites to Take Advantage of
the USPS Promotion
 Presented by interlinkONE

 May 22nd, 2012
Two Big Requirements This Year
 Personalized QR Code & Landing Page


     or...

 QR points to Mobile Commerce Functionality
Two Big Tasks for You!
 How to do this technically


      And…

 How to do this successfully from a marketing/ROI
 standpoint
Today’s Overview
 QR Codes and Personalized URLs


 Building Mobile Websites


 Mobile Commerce
QR Codes + Personalized URLs
Generating a QR Code


 Most of those options will NOT allow you to:
   Create QR Codes in bulk
   Track the scans
   Modify the destination URL after it’s been created
What You May Need
 Bulk Generator
 for QR Codes

 PURL solution
 integrated with QR
 Codes
PURL/QR Effort: Checklist
 Create the campaign
 Create the landing page for desktop viewing
 Create the landing page for mobile viewing
 Upload contacts, create PURLs
 Export PURLs
 Import PURLs into a Bulk QR Code generator
 Download Personalized QR Codes
 Map & Print QR Code on appropriate mailer
Mailing List with PURLs


• Upload Your Mailing List
• Generate the PURLs
• Export the list, including the PURL
Find Bulk Generator
Map the PURL to the QR Generator
Export PURL/QR Code Files
Returned Files for Printing Process
  Contents of the Zip File: Personalized QR Code Images




Your Mailing List: with QR Code Image File Name Appended
Remember! Create Sample PURLs
“If mobile personalization is used, at least two samples
must be submitted demonstrating that the web addresses
are unique to each recipient.

All mailings are subject to standard acceptance and
verification procedures and may be inspected for use of
the mobile barcode.”
Tip: Measure QR vs. PURL
 If your mailer will contain a printed PURL plus a
 personalized QR Code, you should track them
 differently.

One way to do this --- unique URLs:

 http://JohnSmith.Example.com
 http://JohnSmith.QR.Example.com
Tip: Include White Space/Padding
 Include White Space/Padding
Tip: Add Instruction Text
Tool for Bulk QR Codes

http://QReateAndTrack.com
Mobile Site Requirement: Good!




            =
                    Source: http://www.flickr.com/photos/23844524@N03/5002051362/
Mobile Friendly vs. Optimized
 A mobile-friendly website means that the webpage is
  formatted to fit within a Smartphone screen. Mobile-
  friendly sites do not qualify for the promotion discount.

 A mobile optimized website is a different version of the
  webpage that is designed specifically for small smartphone
  screens.
    More compact layout
    Less copy
    Less use of images
    Streamlined navigation.
Options for Building a Mobile Website
 Web programming
   HTML, CSS, jQuery Mobile


 Use a Mobile Website Builder
   Look for:
       Ease of Use
       Reporting                Photo Credit: http://www.flickr.com/photos/21460573@N08/6490155575/



       White Label Options?
Mobile Website Goals
 Quick Loading Time

 Easy to Read

 Easy to Interact With

 But Still Relevant
  And Useful!
Key Thoughts Before Building
 Treat the needs of the “on-the-
 go” user differently than those of
 a desktop/laptop browser.

   On-the-go or in a rush
   Extremely interested in the offer
    – help them take immediate
    action.
Personalization Options
 Prior Behavior
 Life Stage
 Segmentation
 Demographics
Best Practice #1
 Analyze Your Audience’s Needs – and Your Goals!




           Photo Credit: http://www.caxiamgroup.com/blog/approach/user-personas-a-must-have-in-web-design/
Best Practice #2
 Content: Prioritize and Simplify




                 Photo Credit: http://www.flickr.com/photos/nicmcphee/
Best Practice #3
 Simplify Forms: Limit Use of Open-Ended
 Questions, # of fields in general.
Building a New Mobile Website
 “Copy and Paste” function will save time… but do not
 bring over everything!

 Images may need to be cut down to specifically for the
 mobile website

 Make calls-to-action prominent!
No doubt: Mobile devices involved
in shopping process
Will people buy on their phones?
“41% of smartphone owners have made a purchase
from their phone”
                    Of that 41%, here’s what they bought
       16% bought apparel                                   15% food and beverages

       11% toys and games                                   11% electronics
       8% home goods                                        4% sporting goods
       4% books                                             3% jewelry
       8% other products



             Source: http://www.internetretailer.com/2011/06/15/irce-2011-report-more-mobile-
             devices-means-more-shopping
Kohl’s: Shop from Your Phone
1-800-Flowers
How to Help Clients with Mobile
Commerce & this Promotion
 If they already have an online storefront:

   Check if it’s mobile-optimized


   If so, you can generate and track a QR Code that points
    to the mobile storefront URL.
If they have a mobile storefront…
 To satisfy the USPS requirements, the QR Code should
  most likely point to a specific page inside the
  storefront, as opposed to the storefront home page.

 Examples:
    QR Code points directly to a product’s page
    QR Code points to a Product Category page


   This will most likely be a long URL. Thus, make sure it
    gets shortened first!
Pointing QR Code to Product Page
How to Help Clients with Mobile
Commerce & this Promotion
 If they have an online storefront, but it’s not
 mobile-optimized:

   Option 1: Build a micro-site/mobile-storefront that’s
    specific to the products mentioned on the direct mail
    piece.

   Option 2 (Much bigger): If they have a lot of
    products, build a mobile-website for their entire
    storefront.
Option: Integrate External
Checkout Service
 You would build the mobile website / landing page for
 your customer.

 Include their logo, image of the products listed on
 mailer.

 Include “Checkout” button that uses a service to
 handle the financial transaction.
Google Checkout: Mobile Option
PayPal: Express Checkout
Thank you!
Do you have more
 questions?

http://ilnk.me/USPS2012

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How to Use QR Codes and Mobile Websites to Take Advantage of the 2012 USPS Mobile Barcode Promotion

  • 1. How to Use QR Codes and Mobile Websites to Take Advantage of the USPS Promotion  Presented by interlinkONE  May 22nd, 2012
  • 2. Two Big Requirements This Year  Personalized QR Code & Landing Page or...  QR points to Mobile Commerce Functionality
  • 3. Two Big Tasks for You!  How to do this technically And…  How to do this successfully from a marketing/ROI standpoint
  • 4. Today’s Overview  QR Codes and Personalized URLs  Building Mobile Websites  Mobile Commerce
  • 5.
  • 6. QR Codes + Personalized URLs
  • 7. Generating a QR Code  Most of those options will NOT allow you to:  Create QR Codes in bulk  Track the scans  Modify the destination URL after it’s been created
  • 8. What You May Need  Bulk Generator for QR Codes  PURL solution integrated with QR Codes
  • 9. PURL/QR Effort: Checklist  Create the campaign  Create the landing page for desktop viewing  Create the landing page for mobile viewing  Upload contacts, create PURLs  Export PURLs  Import PURLs into a Bulk QR Code generator  Download Personalized QR Codes  Map & Print QR Code on appropriate mailer
  • 10. Mailing List with PURLs • Upload Your Mailing List • Generate the PURLs • Export the list, including the PURL
  • 12. Map the PURL to the QR Generator
  • 14. Returned Files for Printing Process Contents of the Zip File: Personalized QR Code Images Your Mailing List: with QR Code Image File Name Appended
  • 15. Remember! Create Sample PURLs “If mobile personalization is used, at least two samples must be submitted demonstrating that the web addresses are unique to each recipient. All mailings are subject to standard acceptance and verification procedures and may be inspected for use of the mobile barcode.”
  • 16. Tip: Measure QR vs. PURL  If your mailer will contain a printed PURL plus a personalized QR Code, you should track them differently. One way to do this --- unique URLs:  http://JohnSmith.Example.com  http://JohnSmith.QR.Example.com
  • 17. Tip: Include White Space/Padding  Include White Space/Padding
  • 19. Tool for Bulk QR Codes http://QReateAndTrack.com
  • 20.
  • 21. Mobile Site Requirement: Good! = Source: http://www.flickr.com/photos/23844524@N03/5002051362/
  • 22. Mobile Friendly vs. Optimized  A mobile-friendly website means that the webpage is formatted to fit within a Smartphone screen. Mobile- friendly sites do not qualify for the promotion discount.  A mobile optimized website is a different version of the webpage that is designed specifically for small smartphone screens.  More compact layout  Less copy  Less use of images  Streamlined navigation.
  • 23. Options for Building a Mobile Website  Web programming  HTML, CSS, jQuery Mobile  Use a Mobile Website Builder  Look for:  Ease of Use  Reporting Photo Credit: http://www.flickr.com/photos/21460573@N08/6490155575/  White Label Options?
  • 24. Mobile Website Goals  Quick Loading Time  Easy to Read  Easy to Interact With  But Still Relevant And Useful!
  • 25. Key Thoughts Before Building  Treat the needs of the “on-the- go” user differently than those of a desktop/laptop browser.  On-the-go or in a rush  Extremely interested in the offer – help them take immediate action.
  • 26. Personalization Options  Prior Behavior  Life Stage  Segmentation  Demographics
  • 27. Best Practice #1  Analyze Your Audience’s Needs – and Your Goals! Photo Credit: http://www.caxiamgroup.com/blog/approach/user-personas-a-must-have-in-web-design/
  • 28. Best Practice #2  Content: Prioritize and Simplify Photo Credit: http://www.flickr.com/photos/nicmcphee/
  • 29. Best Practice #3  Simplify Forms: Limit Use of Open-Ended Questions, # of fields in general.
  • 30. Building a New Mobile Website  “Copy and Paste” function will save time… but do not bring over everything!  Images may need to be cut down to specifically for the mobile website  Make calls-to-action prominent!
  • 31.
  • 32. No doubt: Mobile devices involved in shopping process
  • 33. Will people buy on their phones? “41% of smartphone owners have made a purchase from their phone” Of that 41%, here’s what they bought 16% bought apparel 15% food and beverages 11% toys and games 11% electronics 8% home goods 4% sporting goods 4% books 3% jewelry 8% other products Source: http://www.internetretailer.com/2011/06/15/irce-2011-report-more-mobile- devices-means-more-shopping
  • 34. Kohl’s: Shop from Your Phone
  • 36. How to Help Clients with Mobile Commerce & this Promotion  If they already have an online storefront:  Check if it’s mobile-optimized  If so, you can generate and track a QR Code that points to the mobile storefront URL.
  • 37. If they have a mobile storefront…  To satisfy the USPS requirements, the QR Code should most likely point to a specific page inside the storefront, as opposed to the storefront home page.  Examples:  QR Code points directly to a product’s page  QR Code points to a Product Category page  This will most likely be a long URL. Thus, make sure it gets shortened first!
  • 38. Pointing QR Code to Product Page
  • 39. How to Help Clients with Mobile Commerce & this Promotion  If they have an online storefront, but it’s not mobile-optimized:  Option 1: Build a micro-site/mobile-storefront that’s specific to the products mentioned on the direct mail piece.  Option 2 (Much bigger): If they have a lot of products, build a mobile-website for their entire storefront.
  • 40. Option: Integrate External Checkout Service  You would build the mobile website / landing page for your customer.  Include their logo, image of the products listed on mailer.  Include “Checkout” button that uses a service to handle the financial transaction.
  • 43. Thank you! Do you have more questions? http://ilnk.me/USPS2012

Notes de l'éditeur

  1. You've heard about the USPS Mobile Bar Code Promotion, and you've heard of QR codes.Do you know how to utilize them both to grow your business this summer?During this webinar, Jason Pinto from interlinkONE, will provide actionable insight into how you can best take advantage of this program.He will also provide practical examples of marketing campaigns that would meet the criteria for this year’s program.We believe that these examples will provide inspiration to help you market, sell, and deliver these multi-channel marketing solutions!. Time will also be made available at the end of the session for Q & A.  
  2. Katie- we’ve identified 5 or 6 keys to succeeding with QR Codes and the mobile web, and we would like to quickly share them with you
  3. Addressed samples will not be accepted (this is especially important for First-Class Mail as it would give the appearance of a piece that was paid for, but not delivered). If pieces are variably printed, one sample that is comparable to the mailing may be presented.  If the mailer is unable to print an unaddressed mailpiece the mailer should remove a piece from the mailing, remove the address (e.g. place a blank address label over the address) and submit it at mail acceptance. As an alternative, for Standard Mail an addressed piece may be accepted if the mailer marks through the address and marks "Mobile Barcode USPS Piece Sample" on the piece.
  4. “The mailpiece must also contain text near the barcode or image providing guidance to the consumer to scan the barcode or image.”
  5. If your website is not mobile optimized, it can create frustration. You will lose visitors. You will lose traffic.You will lose customers.“Senior executives at home on their tablets and smartphones are wondering why the user experience for their own company Web sites is sub-standard.”
  6. 4. Is there a difference between mobile-friendly websites and mobile optimized sites? Yes. For purposes of this promotion, a mobile-friendly website means that the webpage is formatted to fit within a Smartphone screen (and thereby avoids the need to reduce text size or scroll horizontally to view the entire page). Mobile-friendly sites do not qualify for the promotion discount. A mobile optimized website is a different version of the webpage that is designed specifically for small smartphone screens. Mobile optimized websites tend to have a more compact layout, less copy and less use of images, and streamlined navigation. In order to qualify for the promotion the website must be redesigned for mobile viewing. If the website is merely shrunk to fit a smartphone screen, but no other changes have been made, it will not qualify for the discount.
  7. Jason-….-”David, what are some factors you had to consider when building mobile optimized websites?”David- time (iFlyMobi vs. plugins/programming)
  8. Jason- think about the things that make your scream at your mobile device when you are viewing a website, and make sure to eliminate those issues for anyone viewing your website on a mobile device
  9. Jason- you have used best practices and thought about the user
  10. Jason- who is coming to your website and why?You want to focus on these individuals.Example: someone on the go, who would view your site on the weekend…
  11. Jason- registration for an event, white paper download, …-“David, what are some examples of how you built and used Forms for your customers?”David- internally for job specs, iPad download at conference,…
  12. PayPal’s original prediction for 2011 was that it would achieve $1.5 billion in mobile total payment volume for 2011. Instead, it hit $4 billion. A year earlier, it totaled only $750 million.eBay’s 2012 Prediction: “will hit $8 billion in mobile gross merchandise volume this year, up 60 percent from $5 billion in 2011.”