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Interactive
eBooks
Who, What, Where,
When & How (to Launch
Great Ones!)
Welcome!
Audrey Ross
Director of Customer
Engagement
Stephanie Mansueto
Sr. Content Strategist
What We’ll Cover
What are they?

When to use them?

Where can they work best?

How to create them?

Examples & success stories!
What is an interactive eBook?“ ”
in·ter·ac·tive e·book
ˌin(t)ərˈaktiv ˈē-ˌbu̇k
noun
Meaning: a digital, visual web experience that has
multiple chapters or sections of content that a user can
freely select and engage with based on their interest and
preference.
Common Structure
{
Landing Page
Chapter Pages
Is this an Interactive eBook?
No.
More compelling and engaging than a
static PDF

Marketer learns from the data given
freely as part of their interaction with
the eBook

Form placement allows for testing
and usage both for lead generation
and demand generation (high and mid
funnel)
Benefits to Brand
Allow them to self-educate, progress
through content at their pace and
based on their interest

Can choose their own adventure, and
content feedback loop becomes more
specific to their interests

Feels like less effort
Benefits to User
Places to start
• Static ebook PDF

• White paper

• Long-form blog content or a blog series

• Long-form static piece (ex: collection of
case studies)

• Checklist or a list of best practices
Best Practices
1. Visual, pleasing
landing page
Salesforce example
24 Hour Fitness example
ThreatMetrix example
2. Chapter/section
navigation on every
page
Salesforce example
Hibu example
Direct Marketing News example
3. 4-6 Chapters of
content
4. Content sections
are standalone
5. Form & gate
experimentation
Pitney Bowes example
6. Subtle animations
Getting It Done
Step 1: Select
Your Starter
Content Piece
or Asset
Step 2: Pick Your
Quick Start
Step 3: Use
content
templates to
focus and curate
the content for
interactive
format
Step 4: Publish!
Doing it Right
Purchasing Power
Combined use of eBooks and
solution finders during buying
process to educate and drive more
purchases
• Exceeded conversion goals by 80%

• Conversion rate 4X higher than site
average
BASF
Engaged audiences with a
condensed eBook version of 36-
page content piece
• Average time in experience was 12
minutes!

• 17% of viewers clicked with the
“download” CTA
Optimize! A/B test if you can.

Iterate & expand.

Evaluate what was learned & use to inform
future content strategy.

Capitalize on new data

Think about companion pieces, like:

Solution finders

Calculators
What’s Next?
Thank You! We’d love
to hear from you!
customersupport@ioninteractive.com
aross@ioninteractive.com
Web: www.ioninteractive.com
Twitter: @ioninteractive

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