etcBASE, the market leader in debt collection management systems in Turkey was founded in 1995 to provide enterprise software solutions in NPL non –performing loans- and debt collections for financial institutions .
3. About
ETCBASE is located at *ITU Arı Teknokent in Istanbul –TURKEY and
has been operating since 1995.
For over 18 years we are providing enterprise software solutions,
software support and training in non-performing loans to banks, telco
& digital broadcast and utility companies.
As of 2012, 70 % of the non-performing assets / receivables in Turkish
banks is *$ 15.5 Billion (principle+interest etc. $93 Billion ) and this
amount is managed by our software solution
(YTS - Non Performing Loans and Receivable Management).
*Istanbul Technical University Advanced Research and Innovation http://www.ariteknokent.com.tr/kimler.html
*BDDK (banking regulation and supervision agency) figures as of March 2014
4. Employee Profile
Number of Employees: 83
Number of R&D Employees: 74
The employee profile is as follows:
• Master Degree: 8%
• Bachelor Degree: 61%
• Associate Degree: 16 %
• High School: 15 %
5. Products
• Non-Perfoming Loans&Receivables Collection Management Products (Supported by *TUBITAK)
– YTS Pre-Legal Follow-up System
– YTS Legal Follow-up System
– YTS Loan Purge Management System
• Early Stage Collection Management Producs (Supported by *TUBITAK)
– YTS Early Collection System
• Smart Updates & Communication Services
– YTS AGIS
• Credit Allocation Process Related Products (Supported by *TUBITAK)
– GYS - Property Evaluation and Appraisal Management System –
– GYS - Real Estate Hypothecation Management System
*TUBITAK: The Scientific and Technological Council of Turkey
6. YTS – Legal/Pre-Legal Follow-up System
Main Modules and Functions:
• Centralized Management of Legal Process
• Assigning files automatically to Law Offices in certain criteria
• Critical Legal Processes are Carried Out Collectively by The Relevant Law Offices
• Bulk Document Printing
• Strong Account Structure
• Flexible Payment Plan Structure
• Advance / Expense processes are Managed Centrally
• Management of Law office’s Progress Payment
• Performance Reporting
• Dynamic and Operational Reporting
• Effective integration with enterprise systems like ;
Document Management System
Accounting System
Collection Channels
Credit Risk Sytem
Billing System
Dataware House
7. YTS Early Stage Collection System
Main Modules and Functions
• Resource Planning and Setup
• Batch and Dynamic Task Structure
• Communication by Phone
• Communication via Alternative CVhannels (AGIS)
• Daily Check Points
• Strong Account Structure
• Flexible Payment Plan Structure
• Detailed Logging
• Outsource Performance Management Based on KPI
• Batch Letter Production
• Language Selection by Session
• Multitenant Structure
• Referral to Legal Process
• Effective Integration With Enterprise Systems Like;
Credit Card & Loan System
Bussiness Intelligency Systems
Call Center System
8. YTS AGIS (Smart Updates & Communication Services)
Main Functions:
• Verify the contact information of debtors they want to reach faster and
economically by receiving their updated contact numbers through Online
Verification Services (118 Unknown Number/Name Inquiry Services )
• Reach the verified debtors via the highest technological communication tools
available in Communication Services (SMS to ID Numbers, SMS, E-mail, Click-to-Call, etc)
9. End-to-End Debt Collection Management
YTS - Early Stage Collection
YTS - Non-performing Loans and Receivable
Management
19. YTS Screen Sample
Dynamic, *Operational and Responsive Raport Design Editor
*Taking acitions on reseult set of a report (File Alocation, File Closure, SMS, etc)