Michael Schofield
1 SlideShare
Personal Information
Entreprise/Lieu de travail
Miami/Fort Lauderdale Area United States
Profession
Pretty good designer – of the "user experience" and "service" variety – and a definitely not-bad developer.
Secteur d’activité
Design
Site Web
libux.co
À propos
Hi there. I started #LibUX ( http://www.libux.co ) – as in the library user experience co. – with Amanda L. Goodman. Won some awards. 🎙 Each week, I talk shop on our user-experience podcast called Metric. I design and develop sites and apps that keep high-functioning research facilities and libraries going. I really like what i do.
Coordonnées
Mots-clés
user experience customer experience jobs to be done customer service blueprint service design kano model libraries web design design thinking
Tout plus

Présentations

(1)

Deep Service Design

il y a 6 ans • 184 Vues

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Personal Information
Entreprise/Lieu de travail
Miami/Fort Lauderdale Area United States
Profession
Pretty good designer – of the "user experience" and "service" variety – and a definitely not-bad developer.
Secteur d’activité
Design
Site Web
libux.co
À propos
Hi there. I started #LibUX ( http://www.libux.co ) – as in the library user experience co. – with Amanda L. Goodman. Won some awards. 🎙 Each week, I talk shop on our user-experience podcast called Metric. I design and develop sites and apps that keep high-functioning research facilities and libraries going. I really like what i do.
Mots-clés
user experience customer experience jobs to be done customer service blueprint service design kano model libraries web design design thinking
Tout plus