A road-map for ISO implementation and certification in the organization

1. ROADMAP FOR ISO
IMPLEMENTATION
Presented by Motaharul Islam

2. Overview
Implementation of ISO [like: Quality Management System (ISO 9001),
Environmental Management System (ISO 14001) and Occupational Health &
Safety (ISO 18000)] affects the entire organization right from the start. If pursued
with total dedication, it results in 'cultural transition' to an atmosphere of
continuous improvement.
If organization is already certified we need to drive periodical review in the system
to maintain the conformity and continuous improvement.
If any new sites/ processes get added into the business we need to start
implementing the standards on those sites/ processes and include in the scope of
the business. For the same we need to follow the entire implementation steps.
Depending upon the scope the whole process will take 4-6 months per standard.

3. Top management commitment
Establish
implementation
team
Conduct
awareness
programs &
Provide
Training
Initial status
survey & Gap
analysisDevelopment of Document (e.g.
Policies, Procedure, Manual)
Internal
audit &
closing
gaps
Establish
documentation control
(e.g. version,
category)
Management review
QMS, EMS,
OHSAS
Implementation
& Certification
STEPS

4. 1. Top Management Commitment
The top management should provide evidence of its commitment to the development and implementation of the
quality management system and occupational health and safety for continually improve its effectiveness by:
• Ensuring the availability of resources required for the development and implementation of the QMS and OHSAS
standards
• Appointing a management representative to coordinate ISO implementation activities and
• Conducting management review
2. Establish implementation team
In the context of the standard, the Management Representative is the person within
the Organization who acts as interface between organization management and the
ISO 9000 registrar. MR will form a implementation team and train members on ISO
standards and implementation procedure. MR also responsible to conduct the
awareness program to make every employee to be familiar with ISO standards and
its benefit in the organization.
3. Conduct awareness programs & Provide Training

5. The basic approach is to determine and record how a process is currently carried out. It can be done by identifying the
people involved in processes and obtaining information from them during individual interviews.
4. Initial status survey & Gap analysis
5.
Development
of Document
(e.g. Policies,
Procedure,
Manual)
6.
Establish
documentation
control (e.g.
version,
category)
Documentation is the major part of ISO standardization. Each area of work
involved in the organization to be documented in the form of work instruction,
reports, process flow, procedure, policies etc. Additionally ISO manual to be
documented which includes business scope, objectives of the organization.
Every documents to be reviewed periodically and controlled with proper
version. Proper records to be maintained accordingly.
7. Internal audit
Internal audits to be conducted to verify that the implemented system conform to the planned arrangements, to the
requirements of the standard and requirements established by the organization. Internal audits should be planned and
performed as part of an ongoing strategy.

6. 8. Management review
The input to management review should include information on:
 Results of audits
 Customer feed back
 Process performance and product conformity
 Status of preventive and corrective actions
 Follow-up actions from previous management reviews
 Changes that could affect the quality management system; health and safety system
 Recommendations for improvements
When system deficiencies are no longer visible, it is normally time to apply for certification.
We will approach to the certification bodies for the same.

7. Sl.
No
Activity
Month-1 Month-2 Month-3 Month-4
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1 Process Mapping and measurable identification for ISO 9001
& ISO 18001 [Based on Top Management Commitment]
2 Preparation for data collection and analysis [By
Establishing Implementation Team]
3 Creation/modification the procedure in the system [By
Conducting awareness program and providing
training]
4 Implentation on current procedural system [By Initial
status survey and gap anaysis]
5 Documentation of manual, procedure, policies as per
standards [By Development of Documents]
6 Control of documents and records [By Establish
Documentaion Control]
7 Closure of gaps in the system [By Internal audit and Gap
Analysis]
8 Conducting Management Review Meeting [By Management
Review]
FOUR MONTHS ISO ACTIVITY PLAN

8. THANK YOU