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Copyright	
  ©	
  2015	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  	
  
The	
  Impact	
  of	
  Digital	
  on	
  Business	
  
Models	
  
Data,	
  Interac+ons	
  and	
  magic	
  moments.	
  
Isabel	
  Fernández	
  Peñuelas	
  
Oracle	
  DIGITAL	
  
Copyright	
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  its	
  affiliates.	
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  rights	
  reserved.	
  	
  |	
   2	
  
Start-­‐ups	
  make	
  unique	
  proposiPons	
  
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
  its	
  affiliates.	
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  reserved.	
  	
  |	
   3	
  
TECH
#FINTECH #INSURTECH #ENERGYTECH #INFOTECH …
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
€1billion
£250
million
$20
million
Digital	
  has	
  lead	
  to	
  big	
  investments	
  
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   5	
  
Experiment	
  &	
  Exploit	
  New	
  Technologies	
  	
  
Which	
  Support	
  Digital	
  Business	
  
Copyright	
  ©	
  2015,	
  Oracle	
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  its	
  affiliates.	
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  rights	
  reserved.	
  	
  |	
   Oracle	
  ConfidenPal	
  Jacqueline	
  Gummer	
  6	
  
Alibaba	
  launch	
  pay	
  
by	
  selfie	
  
Biometric	
  Security	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
   7	
  
Facebook	
  has	
  introduced	
  the	
  Surround	
  360	
  
VIDEO	
  3D	
  
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  ConfidenPal	
  –	
  Internal/Restricted/Highly	
  Re8	
  
Virtual	
  Reality	
  
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
  its	
  affiliates.	
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  reserved.	
  	
  |	
   9	
  
Copyright	
  ©	
  2015	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  ConfidenPal	
  –	
  Internal/Restricted/Highly	
  Restricted	
   10	
  
Premium	
  discounts	
  
up	
  are	
  available	
  to	
  
“Movers”	
  who	
  take	
  
steps	
  to	
  be	
  more	
  
acPve	
  Wearables	
  
Copyright	
  ©	
  2015	
  Oracle	
  and/or	
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  |	
   11
Don’t
Equate Digital business with
one specific technology area
Think in terms of a single
technology, process change
or information source solving
your digital business needs
Do
Blend a dynamic combination of
diverse technologies,
information, processes and
people.
Focus on the business outcome.
Copyright	
  ©	
  2015	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Scenarios expand your thinking and help
you develop a range of possible outcomes,
each backed by the sequence of events
that would lead to them.
Helps avoid the human quirk that leads us to
expect that the future will resemble the past
and that change will occur only gradually
Scenarios uncover pre-determined
outcomes—particularly unexpected ones :
“It has rained in the mountains, so it will
flood in the plains.”
Scenarios limit ‘Groupthink’ & allow people
to challenge conventional wisdom
 Scenario Planning
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
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  |	
   13	
  
Specialised	
  business	
  models	
  precisely	
  adapted	
  to	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
the	
  current	
  business	
  environment	
  can	
  be	
  short	
  lived…	
  
Sabre-­‐toothed	
  Tigers	
  &	
  Sharks	
  
Copyright	
  ©	
  2015,	
  Oracle	
  and/or	
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  affiliates.	
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  rights	
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  |	
   14	
  Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 6
(It’s  rumored)  that  Israel  instituted  a  policy  known  as  “the  tenth  man.”
When  nine  people  agree  on  something,  it’s  the  tenth  man’s  responsibility          
to disagree no matter how improbable the idea.
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
   15	
  Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 17
‘Magic  Moments’
Giving people what they
need, want & love in this
changing world
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  
Consistently, providing ‘Magic
Moments’ for consumers &
businesses on their needs using
all the data available, wherever
that might come from.
Data-­‐Driven	
  
Business	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  
•  Harness	
  data	
  from	
  a	
  range	
  of	
  
plajorms	
  	
  
•  Understand	
  &	
  predict	
  customer	
  
behaviour	
  	
  
•  Enhance	
  operaPons	
  by	
  minimising	
  
human	
  intervenPon	
  	
  
•  Improve	
  human	
  decision	
  making	
  
(when	
  needed)	
  	
  
•  Engage	
  customer’s	
  and	
  employee’s	
  
with	
  relevant	
  and	
  personalised	
  
products,	
  services	
  and	
  informaPon	
  	
  
Data-­‐Driven	
  
Business	
  
Key	
  Characteris-cs	
  for	
  
delivering	
  ‘Magic	
  Moments’	
  	
  
	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  
•  Harness	
  data	
  from	
  a	
  range	
  of	
  
plajorms	
  	
  
•  Understand	
  &	
  predict	
  customer	
  
behaviour	
  	
  
•  Enhance	
  operaPons	
  by	
  minimising	
  
human	
  intervenPon	
  	
  
•  Improve	
  human	
  decision	
  making	
  
(when	
  needed)	
  	
  
•  Engage	
  customer’s	
  and	
  employee’s	
  
with	
  relevant	
  and	
  personalised	
  
products,	
  services	
  and	
  informaPon	
  	
  
Data	
  Driven	
  Business	
  
Key	
  Characteris-cs	
  for	
  
delivering	
  ‘Magic	
  
Moments’	
  
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Platform Services
Security Business Services
Product Systems
Customer Employee Partner
Mobile
Integration & Service Management
Information & Big Data Management
Innovation Environment
Analytics
Governance
Digital Applications
Channel Management
Web IOT Agents
Core Applications External Systems Data Sources
Simplification
& Efficiency
Innovation
& Agility
How  Oracle  enables  ‘Magic  Moments’
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
   19	
  Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
EVERYTHING AS A SERVICE
Copyright	
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  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle Confidential – Internal/Restricted/Highly Restricted 20
•  Car	
  as	
  a	
  Service	
  
•  Smart	
  Home	
  
•  Assisted	
  Living	
  
•  Paoern	
  of	
  Life	
  	
  
•  LogisPc	
  As-­‐a-­‐Service	
  
•  Usage-­‐based	
  Insurance	
  	
  
•  Embedded	
  Banking	
  	
  
•  ConnecPvity	
  As-­‐a-­‐Service	
  
Rise	
  of	
  the	
  Enterprise	
  as	
  a	
  Service	
  (EaaS)	
  Paradigms	
  
Copyright	
  ©	
  2015	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
UTILITIES
•  Stop at next exit for 15% of your EV charging point
RETAIL
•  How about lunch....stop by our store...1m away
•  Pre-order coffee and pick up in store.
•  As you are not driving...do you want to shop???
•  Exclusive rates for Customers
INSURANCE
•  Pay as you Drive Models
Potential for other industries
to position products, services
& experiences
Car-as-a-Service
DRIVE TRAIN EXPERIENCE
(Apple CarPlay)
DRIVING OS ACCESS
Copyright	
  ©	
  2015	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Working	
  with	
  the	
  Ecosystem	
  	
  
allows	
  organisaPons	
  to	
  tackle	
  things	
  
beyond	
  their	
  individual	
  capabiliPes	
  
Internal	
   22	
  
Copyright	
  ©	
  2014,	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Digital Leaders
You	
  Need	
  a	
  Plajorm	
  to	
  
be	
  at	
  the	
  Center	
  of	
  your	
  Ecosystem	
  
Data	
  
Driven	
  
Copyright	
  ©	
  2015	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
	
  
WE	
  WORK	
  
WITH	
  OUR	
  
CUSTOMERS	
  
IN	
  NEW	
  WAYS	
  
TO	
  ENABLE	
  
CONSTANT	
  
INNOVATION	
  
Big	
  Ideas	
  
Cloud	
  Paoerns	
  
Idea+on	
  Workshops	
  (DDEs)	
  
PlaGorm	
  Mapping	
  Workshops	
  
Minimun	
  Viable	
  Products	
  
Cloud	
  Prototyping	
  
Digital	
  Maturity	
  Assessments	
  
Digital	
  Insight	
  Program	
  
…	
  and	
  more	
  
Copyright	
  ©	
  2016,	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  

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The Impact of Digital

  • 1. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.       The  Impact  of  Digital  on  Business   Models   Data,  Interac+ons  and  magic  moments.   Isabel  Fernández  Peñuelas   Oracle  DIGITAL  
  • 2. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   2   Start-­‐ups  make  unique  proposiPons  
  • 3. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   3   TECH #FINTECH #INSURTECH #ENERGYTECH #INFOTECH …
  • 4. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   €1billion £250 million $20 million Digital  has  lead  to  big  investments  
  • 5. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   5   Experiment  &  Exploit  New  Technologies     Which  Support  Digital  Business  
  • 6. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  ConfidenPal  Jacqueline  Gummer  6   Alibaba  launch  pay   by  selfie   Biometric  Security  
  • 7. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.   7   Facebook  has  introduced  the  Surround  360   VIDEO  3D  
  • 8. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  ConfidenPal  –  Internal/Restricted/Highly  Re8   Virtual  Reality  
  • 9. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   9  
  • 10. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  ConfidenPal  –  Internal/Restricted/Highly  Restricted   10   Premium  discounts   up  are  available  to   “Movers”  who  take   steps  to  be  more   acPve  Wearables  
  • 11. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   11 Don’t Equate Digital business with one specific technology area Think in terms of a single technology, process change or information source solving your digital business needs Do Blend a dynamic combination of diverse technologies, information, processes and people. Focus on the business outcome.
  • 12. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Scenarios expand your thinking and help you develop a range of possible outcomes, each backed by the sequence of events that would lead to them. Helps avoid the human quirk that leads us to expect that the future will resemble the past and that change will occur only gradually Scenarios uncover pre-determined outcomes—particularly unexpected ones : “It has rained in the mountains, so it will flood in the plains.” Scenarios limit ‘Groupthink’ & allow people to challenge conventional wisdom  Scenario Planning
  • 13. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   13   Specialised  business  models  precisely  adapted  to                                                                                                                   the  current  business  environment  can  be  short  lived…   Sabre-­‐toothed  Tigers  &  Sharks  
  • 14. Copyright  ©  2015,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   14  Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 6 (It’s  rumored)  that  Israel  instituted  a  policy  known  as  “the  tenth  man.” When  nine  people  agree  on  something,  it’s  the  tenth  man’s  responsibility           to disagree no matter how improbable the idea.
  • 15. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.   15  Copyright © 2015 Oracle and/or its affiliates. All rights reserved. 17 ‘Magic  Moments’ Giving people what they need, want & love in this changing world
  • 16. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.   Consistently, providing ‘Magic Moments’ for consumers & businesses on their needs using all the data available, wherever that might come from. Data-­‐Driven   Business  
  • 17. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.   •  Harness  data  from  a  range  of   plajorms     •  Understand  &  predict  customer   behaviour     •  Enhance  operaPons  by  minimising   human  intervenPon     •  Improve  human  decision  making   (when  needed)     •  Engage  customer’s  and  employee’s   with  relevant  and  personalised   products,  services  and  informaPon     Data-­‐Driven   Business   Key  Characteris-cs  for   delivering  ‘Magic  Moments’      
  • 18. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.   •  Harness  data  from  a  range  of   plajorms     •  Understand  &  predict  customer   behaviour     •  Enhance  operaPons  by  minimising   human  intervenPon     •  Improve  human  decision  making   (when  needed)     •  Engage  customer’s  and  employee’s   with  relevant  and  personalised   products,  services  and  informaPon     Data  Driven  Business   Key  Characteris-cs  for   delivering  ‘Magic   Moments’   Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Platform Services Security Business Services Product Systems Customer Employee Partner Mobile Integration & Service Management Information & Big Data Management Innovation Environment Analytics Governance Digital Applications Channel Management Web IOT Agents Core Applications External Systems Data Sources Simplification & Efficiency Innovation & Agility How  Oracle  enables  ‘Magic  Moments’
  • 19. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.   19  Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | EVERYTHING AS A SERVICE
  • 20. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle Confidential – Internal/Restricted/Highly Restricted 20 •  Car  as  a  Service   •  Smart  Home   •  Assisted  Living   •  Paoern  of  Life     •  LogisPc  As-­‐a-­‐Service   •  Usage-­‐based  Insurance     •  Embedded  Banking     •  ConnecPvity  As-­‐a-­‐Service   Rise  of  the  Enterprise  as  a  Service  (EaaS)  Paradigms  
  • 21. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   UTILITIES •  Stop at next exit for 15% of your EV charging point RETAIL •  How about lunch....stop by our store...1m away •  Pre-order coffee and pick up in store. •  As you are not driving...do you want to shop??? •  Exclusive rates for Customers INSURANCE •  Pay as you Drive Models Potential for other industries to position products, services & experiences Car-as-a-Service DRIVE TRAIN EXPERIENCE (Apple CarPlay) DRIVING OS ACCESS
  • 22. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Working  with  the  Ecosystem     allows  organisaPons  to  tackle  things   beyond  their  individual  capabiliPes   Internal   22  
  • 23. Copyright  ©  2014,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Digital Leaders You  Need  a  Plajorm  to   be  at  the  Center  of  your  Ecosystem   Data   Driven  
  • 24. Copyright  ©  2015  Oracle  and/or  its  affiliates.  All  rights  reserved.    |     WE  WORK   WITH  OUR   CUSTOMERS   IN  NEW  WAYS   TO  ENABLE   CONSTANT   INNOVATION   Big  Ideas   Cloud  Paoerns   Idea+on  Workshops  (DDEs)   PlaGorm  Mapping  Workshops   Minimun  Viable  Products   Cloud  Prototyping   Digital  Maturity  Assessments   Digital  Insight  Program   …  and  more  
  • 25. Copyright  ©  2016,  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  
  • 26. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |  Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.    |