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Improving Risk Assessment
Techniques
Richard Robinson
ISPO International Users Group
Mikhail Lermontov sonar (Port Gore) -
Marlborough Sounds
Marine pilots are generally against this scenario.
Sydney
Marine pilots are generally for this scenario.
International Standard
for maritime Pilot
Organizations
Part B
11 RISK, INCIDENT
AND ACCIDENT
MANAGEMENT
According to Part B:
11.2.f Risks can be
managed by taking the
following steps: (shown
opposite)
Actually, they can’t.
Not for high-consequence
low-likelihood events
This especially can never be an analysis tool, but it can be a reporting tool
the frequency. In determining the severity, priority should be given to
personal injury.
Consequence Probability
Severity
People Hardware Pollution Reputation
A B C
Never
heard of
in company
Incident has
occurred in
the company
Happens
several
times per
year in the
company
0 No injury No damage No environmental effect No Damage
1 First aid treatment
Damage
< € 50.000,-
Slight environmental
effect
(< 10l)
Slight damage
Customer
complaint
2 Lost time incident
Damage
> € 50.000,-
< €100.000,-
Minor environmental
effect
(< 100l)
Minor damage
Local press
3 Hospitalised
Damage
> € 100.000,-
< € 250.000,-
Local environmental
effect
(> 1m³)
National Press
4 Fatality
Damage
> € 250.000,-
Massive environmental
effect
Severe damage
International Press
Level 1
Level 2
Level 3
It is not possible for a credible, critical, catastrophic event ever to be considered
acceptable.
Risk analysis for high consequence, low likelihood events is non-scientific. It is not
repeatable or falsifiable, especially spot-the-dot risk assessments.
It is contrary to the principle of reciprocity which is enshrined in all major
philosophies and religions, and in Australia at least, in legislation and the common
law.
However, there is a practicable way forward that has been used very successfully for
most Australian Ports including Port Hedland, Sydney Ports, Melbourne Ports,
Tasports, Queensland Ports, and some NZ ports.
The reasons are straight forward
A synthesis like this… Pilotage organisation
objectives and policies
Corporate risk reporting
policy & escalation protocol
consistent with ISPO A&B
Enterprise risk & responsibility
allocation
Business activity
risk framing statements
Business activity risk
management decisions &
actions
Operations and service
delivery
Safety due diligence
(SFAIRP)
Environmental due
diligence
(precautionary
principle)
Financial due
diligence (ROI)
Precaution based
due diligence 11.3.d One example of a risk analysis tool is a matrix. The matrix technique
allocates a risk level based on the potential severity and an estimate of
the frequency. In determining the severity, priority should be given to
personal injury.
The matrix distinguishes three investigation levels:
• Level 1: Minor - No further investigation required
• Level 2: Significant - Investigation by the DP or manager
• Level 3: Critical - Investigation Team
11.3.e The analyses of these reports may result in one or more of the following:
• Corrective action being taken
• Emphasis on existing procedures
• Distribution of lessons learned throughout the maritime pilot organization
• Amendment to existing ISPO management system
• The development and improvement of training programmes for maritime pilots
• Retraining of maritime pilot or other personnel
• Recommendations to the system of continued proficiency of maritime pilots
11.3.f If possible, feedback by the maritime pilot organization should be provided to those persons
who have made a report required by this section. Feedback should assist in encouraging
further effective reporting. Feedback should include an acknowledgement of receipt of the
report, its status and any follow up actions taken or recommended.
Consequence Probability
Severity
People Hardware Pollution Reputation
A B C
Never
heard of
in company
Incident has
occurred in
the company
Happens
several
times per
year in the
company
0 No injury No damage No environmental effect No Damage
1 First aid treatment
Damage
< € 50.000,-
Slight environmental
effect
(< 10l)
Slight damage
Customer
complaint
2 Lost time incident
Damage
> € 50.000,-
< €100.000,-
Minor environmental
effect
(< 100l)
Minor damage
Local press
3 Hospitalised
Damage
> € 100.000,-
< € 250.000,-
Local environmental
effect
(> 1m³)
National Press
4 Fatality
Damage
> € 250.000,-
Massive environmental
effect
Severe damage
International Press
Level 1
Level 2
Level 3
Some results of such a due diligence process has been:
Reducing the compulsory pilotage port limits in Sydney Harbour.
Small vessel abort ground exclusion zones around the Tasman Bridge.
Determination of the number tugs required to move ships at Port Hedland.
Increased the number of markers for the Bell Bay transit.
An example - Sydney Ports
Sydney Ports Pilotage Safety Due Diligence Review (2013) and its
implications, particularly the rejection of the use of the Risk
Management Standard (ISO 31000) and the IMO Formal Safety
Assessment process.
Done in association with Ravi Nijjer
SYDNEY PORTS PILOTAGE SAFETY DUE DILIGENCE REVIEW
Gaye Francis, Capt Philip Holliday, Richard M Robinson
Paper and presentation to the AMPI Conference, 18th May 2015
Due Diligence
Due diligence is a legal concept and represents an aspect of moral
philosophy, that is, how the world ought to be and how humanity
should behave in order to bring this about.
Due Diligence
Conceptually, it appears as a manifestation of the ethic of reciprocity
or the golden rule historically prevalent in major philosophies and
religions, along the lines that one should treat others as you would
like to be treated by them.
Due Diligence
It is forensically tested by our courts with the advantage of hindsight,
for example, using the ‘reasonable person’ test.
The Reasonable Person
The reasonable person is not any particular person or an average
person… The reasonable person looks before he leaps, never pets a
strange dog, waits for the airplane to come to a complete stop at the
gate before unbuckling his seatbelt, and otherwise engages in the
type of cautious conduct that annoys the rest of us… “This excellent
but odious character stands like a monument in our courts of justice,
vainly appealing to his fellow citizens to order their lives after his own
example.”
J M Feinman (2010). Law 101. Everything You Need to Know About American Law.
Oxford University Press. Page 159.
Precaution vs Hazard in Court
Judicial
Scrutiny
TimeDecision Unwanted Event/s Judgement
Precaution focussed
Hazard focussed
Future Uncertainty
Future Uncertainty
Scientific
and
technical
risk
targets
Safety critical
Due diligence
v the ISPO
Risk Management
of downside (negative or pure) risk
Hazard identification
(Foreseeability)
Implementation
of reasonably practicable
precautions
Preventability
Identify all practicable
precautions for each hazard
following the hierarchy of
control
Reasonableness
Determine which practicable
precautions are reasonable
based on the High Court
established balance
Hazard analysis and risk calculation
process to determine the nature of risk
and the level of risk
(inherently unrepeatable)
Compare against criteria
process of comparing the results of risk
analysis with risk criteria to determine whether
the risk and/or its magnitude is acceptable
(may eliminate further consideration of
acceptable or tolerable risks)
Selected risk criteria
terms of reference against which the
significance of a risk is evaluated
(inherently subjective)
Risk mitigation and management options
process to modify risk.
(may not follow the hierarchy of controls)
Monitoring and Review
(Quality assurance)
Due Diligence
Due diligence approach
(precaution based and criticality driven)
ISPO approach
(hazard based and risk driven)
Criticality
Establish critical
threats &
hazards
Criticality driven Risk driven
Paradigm shift from hazard to precaution
based risk assessment
Establish the context
Risk assessment (precaution based):
Identify credible, critical issues
Identify precautionary options
Risk-effort balance evaluation
Risk action (treatment)
Establish the context (incl. criteria)
Risk assessment (hazard based):
(Hazard) risk identification
(Hazard) risk analysis
(Hazard) risk evaluation*
Risk treatment
ISO 31000, IMO, ISPO et al
(hazard based)
Judicial Due Diligence
(precaution based)
* From the definition in ISO 31000:
2.24 risk evaluation process of comparing the results of risk analysis (2.21) with risk criteria
(2.22) to determine whether the risk (2.1) and/or its magnitude is acceptable or tolerable
The Due Diligence Approach
All credible, critical
issues identified
All practicable precautionary
options identified
Disproportionality decision
making engine used to
determine 'reasonableness'
Agreed precautions implemented
with supporting QA system
Australian
framework
Industry Standards (IMO etc)
Guidance Notes
National Standards
Approved Codes
of Practice (WHS)
Acts
Regulations
Expert Guidelines
(AMPI, IMPA etc)
Compliance is mandatory
Voluntary guidance material
Identification of all Credible Critical Issues
The first step is to build an argument as to why all credible, critical
issues have been identified. This can be done in a number of ways
including the threat and vulnerability technique, which is derived from
the military intelligence community. In essence this asks the question:
What exposed groups are we trying to protect and to what credible
threats are they exposed? An exposed group can be vulnerable to a
number of threats. This is usually done functionally and
geographically.
Identifying all (possible) Practicable Precautions
Reasonableness
SEVERITY OF HARM UTILITY OF CONDUCT
PROBABILITY OF
OCCURANCE
DIFFICULTY AND
INCONVENIENCE
MAGNITUDE OF
RISK
EXPENSE
Reasonableness
The perception of a reasonable man’s response calls for a
consideration of the magnitude of the risk and the degree of
probability of its occurrence, along with the expense, difficulty and
inconvenience of taking alleviating action and any other conflicting
responsibilities which the defendant may have.
Mason J. of the High Court of Australia
Wyong Shire Council vs Shirt (1980) 146 CLR 40.
Port
Jackson
Mason J. of the High Court of Australia
Wyong Shire Council vs Shirt (1980) 146 CLR 40.
Go, No-Go Decision Points
A. Port Policy as described in the Harbour Masters Directions and Central Booking System Procedures. This checks for vessel size,
type age, berth specific parameters and vessel condition, under keel clearance etc.
B. Pilotage Policy based around environmental conditions. This is generally established by pilot embarkation safety requirements.
Special cases are determined after consultation with the pilots, normally the Pilot Manager and check pilots.
C. Pilot on water go, no-go decision. This is based on the actual conditions on the water. For example, unexpected high winds or
fog, insufficient tugs available etc.
A B C
Pilotage
policy
Pilot on
water
Pilot
allocated
Pilot
prepares
passage
plan
Pilot
vessel
transfer MPX Pilotage
ShIPS
bookings
Port
policy
Zonal
Vulnerability
Assessment
Precautionary Assessment
Reference Issue
Possible further
precautions Pilot’s response Action
Pilot embarkation to
line Zulu.
Should the pilot be on board and have
conduct of the vessel at the 4nm port
limit (compulsory pilotage area)? From
an arrival safety perspective, the pilot
should have conduct of the vessel at 2nm
and be north of the separation zone. If
not, there is adequate sea room to turn
back. On departure, if all clear and safe
to do so, pilots often disembark at 2nm,
well within the compulsory pilotage area.
Reduce the port limit and
compulsory pilotage area to
2 or 3nm whilst leaving the
pilot boarding ground at 4nm
as shown.
Any solution needs to take into
account that pilots need to comply
with relevant legislation. Of the
possible solutions considered the
one considered the most suitable is
to lobby for an amendment(s) to the
NSW Marine Safety Act 1998. The
purpose of the amendment(s) would
be to create a “compulsory pilotage
zone” inside the port limits of each
port. It is proposed that the limit of
the new zone would be a line of
radius approx.. 1.5 – 2.0nm from
Henry Head in Botany Bay &
approx. 1.5 – 2.0nm from South
Head in Sydney Harbour, i.e. 2.0 –
2.5nm inside the port limits of each
port.
The harbour master has committed
to consult with the pilots to come to
an agreed position regarding any
proposed amendment(s) to
legislation, which may include the
solution above.
For further consultation &
action between pilots & the
HM, prior to approaching
Transport NSW.
Port limit to remain but
compulsory pilotage area to
be redefined consistent with
the requirements of the
PSMS.
Harbourmaster to liaise with
review of the legislation.
May take 6 or 12 months to
resolve.
Avoiding the
Rumsfeld manoeuvre
Pilot Stakeholder Group
i) Are there any other issues of concern which
have not been considered?
ii) Are there any other practicable precautions, the
value of which has not been tested?
Satisfies legal counsel
The arguable result is that every reasonably
practicable precaution for all credible critical
issues associated with the pilotage of vessels in
Sydney Harbour is in place (and is not
prohibitively dangerous) the essence of a due
diligence argument.
Hazard based Risk Process Rejected
Such a process specifically rejects the Formal
Safety Assessment (FSA) method of the IMO, the
ISPO and the Risk Management Standard (ISO
31000) approach. It is also more robust, quicker,
simpler and cheaper to complete.
Overall
“It is better to be vaguely right
than exactly wrong.”
Carveth Read, Logic, deductive and inductive (1898).
R2A Due Diligence Engineers
R2A Pty Ltd
Level 1
55 Hardware Lane
Melbourne VIC 3000
Australia
P +61 1300 772 333
F +61 3 9670 6360
E risk@r2a.com.au
W www.r2a.com.au
ABN 66 115 818 338

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Improving Risk Assessment Techniques by Richard Robinson

  • 1. Improving Risk Assessment Techniques Richard Robinson ISPO International Users Group
  • 2. Mikhail Lermontov sonar (Port Gore) - Marlborough Sounds Marine pilots are generally against this scenario.
  • 3. Sydney Marine pilots are generally for this scenario.
  • 4. International Standard for maritime Pilot Organizations Part B 11 RISK, INCIDENT AND ACCIDENT MANAGEMENT
  • 5. According to Part B: 11.2.f Risks can be managed by taking the following steps: (shown opposite) Actually, they can’t. Not for high-consequence low-likelihood events
  • 6. This especially can never be an analysis tool, but it can be a reporting tool the frequency. In determining the severity, priority should be given to personal injury. Consequence Probability Severity People Hardware Pollution Reputation A B C Never heard of in company Incident has occurred in the company Happens several times per year in the company 0 No injury No damage No environmental effect No Damage 1 First aid treatment Damage < € 50.000,- Slight environmental effect (< 10l) Slight damage Customer complaint 2 Lost time incident Damage > € 50.000,- < €100.000,- Minor environmental effect (< 100l) Minor damage Local press 3 Hospitalised Damage > € 100.000,- < € 250.000,- Local environmental effect (> 1m³) National Press 4 Fatality Damage > € 250.000,- Massive environmental effect Severe damage International Press Level 1 Level 2 Level 3
  • 7. It is not possible for a credible, critical, catastrophic event ever to be considered acceptable. Risk analysis for high consequence, low likelihood events is non-scientific. It is not repeatable or falsifiable, especially spot-the-dot risk assessments. It is contrary to the principle of reciprocity which is enshrined in all major philosophies and religions, and in Australia at least, in legislation and the common law. However, there is a practicable way forward that has been used very successfully for most Australian Ports including Port Hedland, Sydney Ports, Melbourne Ports, Tasports, Queensland Ports, and some NZ ports. The reasons are straight forward
  • 8. A synthesis like this… Pilotage organisation objectives and policies Corporate risk reporting policy & escalation protocol consistent with ISPO A&B Enterprise risk & responsibility allocation Business activity risk framing statements Business activity risk management decisions & actions Operations and service delivery Safety due diligence (SFAIRP) Environmental due diligence (precautionary principle) Financial due diligence (ROI) Precaution based due diligence 11.3.d One example of a risk analysis tool is a matrix. The matrix technique allocates a risk level based on the potential severity and an estimate of the frequency. In determining the severity, priority should be given to personal injury. The matrix distinguishes three investigation levels: • Level 1: Minor - No further investigation required • Level 2: Significant - Investigation by the DP or manager • Level 3: Critical - Investigation Team 11.3.e The analyses of these reports may result in one or more of the following: • Corrective action being taken • Emphasis on existing procedures • Distribution of lessons learned throughout the maritime pilot organization • Amendment to existing ISPO management system • The development and improvement of training programmes for maritime pilots • Retraining of maritime pilot or other personnel • Recommendations to the system of continued proficiency of maritime pilots 11.3.f If possible, feedback by the maritime pilot organization should be provided to those persons who have made a report required by this section. Feedback should assist in encouraging further effective reporting. Feedback should include an acknowledgement of receipt of the report, its status and any follow up actions taken or recommended. Consequence Probability Severity People Hardware Pollution Reputation A B C Never heard of in company Incident has occurred in the company Happens several times per year in the company 0 No injury No damage No environmental effect No Damage 1 First aid treatment Damage < € 50.000,- Slight environmental effect (< 10l) Slight damage Customer complaint 2 Lost time incident Damage > € 50.000,- < €100.000,- Minor environmental effect (< 100l) Minor damage Local press 3 Hospitalised Damage > € 100.000,- < € 250.000,- Local environmental effect (> 1m³) National Press 4 Fatality Damage > € 250.000,- Massive environmental effect Severe damage International Press Level 1 Level 2 Level 3
  • 9. Some results of such a due diligence process has been: Reducing the compulsory pilotage port limits in Sydney Harbour. Small vessel abort ground exclusion zones around the Tasman Bridge. Determination of the number tugs required to move ships at Port Hedland. Increased the number of markers for the Bell Bay transit.
  • 10. An example - Sydney Ports Sydney Ports Pilotage Safety Due Diligence Review (2013) and its implications, particularly the rejection of the use of the Risk Management Standard (ISO 31000) and the IMO Formal Safety Assessment process. Done in association with Ravi Nijjer SYDNEY PORTS PILOTAGE SAFETY DUE DILIGENCE REVIEW Gaye Francis, Capt Philip Holliday, Richard M Robinson Paper and presentation to the AMPI Conference, 18th May 2015
  • 11. Due Diligence Due diligence is a legal concept and represents an aspect of moral philosophy, that is, how the world ought to be and how humanity should behave in order to bring this about.
  • 12. Due Diligence Conceptually, it appears as a manifestation of the ethic of reciprocity or the golden rule historically prevalent in major philosophies and religions, along the lines that one should treat others as you would like to be treated by them.
  • 13. Due Diligence It is forensically tested by our courts with the advantage of hindsight, for example, using the ‘reasonable person’ test.
  • 14. The Reasonable Person The reasonable person is not any particular person or an average person… The reasonable person looks before he leaps, never pets a strange dog, waits for the airplane to come to a complete stop at the gate before unbuckling his seatbelt, and otherwise engages in the type of cautious conduct that annoys the rest of us… “This excellent but odious character stands like a monument in our courts of justice, vainly appealing to his fellow citizens to order their lives after his own example.” J M Feinman (2010). Law 101. Everything You Need to Know About American Law. Oxford University Press. Page 159.
  • 15. Precaution vs Hazard in Court Judicial Scrutiny TimeDecision Unwanted Event/s Judgement Precaution focussed Hazard focussed Future Uncertainty Future Uncertainty Scientific and technical risk targets Safety critical
  • 16. Due diligence v the ISPO Risk Management of downside (negative or pure) risk Hazard identification (Foreseeability) Implementation of reasonably practicable precautions Preventability Identify all practicable precautions for each hazard following the hierarchy of control Reasonableness Determine which practicable precautions are reasonable based on the High Court established balance Hazard analysis and risk calculation process to determine the nature of risk and the level of risk (inherently unrepeatable) Compare against criteria process of comparing the results of risk analysis with risk criteria to determine whether the risk and/or its magnitude is acceptable (may eliminate further consideration of acceptable or tolerable risks) Selected risk criteria terms of reference against which the significance of a risk is evaluated (inherently subjective) Risk mitigation and management options process to modify risk. (may not follow the hierarchy of controls) Monitoring and Review (Quality assurance) Due Diligence Due diligence approach (precaution based and criticality driven) ISPO approach (hazard based and risk driven) Criticality Establish critical threats & hazards Criticality driven Risk driven
  • 17. Paradigm shift from hazard to precaution based risk assessment Establish the context Risk assessment (precaution based): Identify credible, critical issues Identify precautionary options Risk-effort balance evaluation Risk action (treatment) Establish the context (incl. criteria) Risk assessment (hazard based): (Hazard) risk identification (Hazard) risk analysis (Hazard) risk evaluation* Risk treatment ISO 31000, IMO, ISPO et al (hazard based) Judicial Due Diligence (precaution based) * From the definition in ISO 31000: 2.24 risk evaluation process of comparing the results of risk analysis (2.21) with risk criteria (2.22) to determine whether the risk (2.1) and/or its magnitude is acceptable or tolerable
  • 18. The Due Diligence Approach All credible, critical issues identified All practicable precautionary options identified Disproportionality decision making engine used to determine 'reasonableness' Agreed precautions implemented with supporting QA system
  • 19. Australian framework Industry Standards (IMO etc) Guidance Notes National Standards Approved Codes of Practice (WHS) Acts Regulations Expert Guidelines (AMPI, IMPA etc) Compliance is mandatory Voluntary guidance material
  • 20. Identification of all Credible Critical Issues The first step is to build an argument as to why all credible, critical issues have been identified. This can be done in a number of ways including the threat and vulnerability technique, which is derived from the military intelligence community. In essence this asks the question: What exposed groups are we trying to protect and to what credible threats are they exposed? An exposed group can be vulnerable to a number of threats. This is usually done functionally and geographically.
  • 21. Identifying all (possible) Practicable Precautions
  • 22. Reasonableness SEVERITY OF HARM UTILITY OF CONDUCT PROBABILITY OF OCCURANCE DIFFICULTY AND INCONVENIENCE MAGNITUDE OF RISK EXPENSE
  • 23. Reasonableness The perception of a reasonable man’s response calls for a consideration of the magnitude of the risk and the degree of probability of its occurrence, along with the expense, difficulty and inconvenience of taking alleviating action and any other conflicting responsibilities which the defendant may have. Mason J. of the High Court of Australia Wyong Shire Council vs Shirt (1980) 146 CLR 40.
  • 24. Port Jackson Mason J. of the High Court of Australia Wyong Shire Council vs Shirt (1980) 146 CLR 40.
  • 25. Go, No-Go Decision Points A. Port Policy as described in the Harbour Masters Directions and Central Booking System Procedures. This checks for vessel size, type age, berth specific parameters and vessel condition, under keel clearance etc. B. Pilotage Policy based around environmental conditions. This is generally established by pilot embarkation safety requirements. Special cases are determined after consultation with the pilots, normally the Pilot Manager and check pilots. C. Pilot on water go, no-go decision. This is based on the actual conditions on the water. For example, unexpected high winds or fog, insufficient tugs available etc. A B C Pilotage policy Pilot on water Pilot allocated Pilot prepares passage plan Pilot vessel transfer MPX Pilotage ShIPS bookings Port policy
  • 27. Precautionary Assessment Reference Issue Possible further precautions Pilot’s response Action Pilot embarkation to line Zulu. Should the pilot be on board and have conduct of the vessel at the 4nm port limit (compulsory pilotage area)? From an arrival safety perspective, the pilot should have conduct of the vessel at 2nm and be north of the separation zone. If not, there is adequate sea room to turn back. On departure, if all clear and safe to do so, pilots often disembark at 2nm, well within the compulsory pilotage area. Reduce the port limit and compulsory pilotage area to 2 or 3nm whilst leaving the pilot boarding ground at 4nm as shown. Any solution needs to take into account that pilots need to comply with relevant legislation. Of the possible solutions considered the one considered the most suitable is to lobby for an amendment(s) to the NSW Marine Safety Act 1998. The purpose of the amendment(s) would be to create a “compulsory pilotage zone” inside the port limits of each port. It is proposed that the limit of the new zone would be a line of radius approx.. 1.5 – 2.0nm from Henry Head in Botany Bay & approx. 1.5 – 2.0nm from South Head in Sydney Harbour, i.e. 2.0 – 2.5nm inside the port limits of each port. The harbour master has committed to consult with the pilots to come to an agreed position regarding any proposed amendment(s) to legislation, which may include the solution above. For further consultation & action between pilots & the HM, prior to approaching Transport NSW. Port limit to remain but compulsory pilotage area to be redefined consistent with the requirements of the PSMS. Harbourmaster to liaise with review of the legislation. May take 6 or 12 months to resolve.
  • 29. Pilot Stakeholder Group i) Are there any other issues of concern which have not been considered? ii) Are there any other practicable precautions, the value of which has not been tested?
  • 30. Satisfies legal counsel The arguable result is that every reasonably practicable precaution for all credible critical issues associated with the pilotage of vessels in Sydney Harbour is in place (and is not prohibitively dangerous) the essence of a due diligence argument.
  • 31. Hazard based Risk Process Rejected Such a process specifically rejects the Formal Safety Assessment (FSA) method of the IMO, the ISPO and the Risk Management Standard (ISO 31000) approach. It is also more robust, quicker, simpler and cheaper to complete.
  • 32. Overall “It is better to be vaguely right than exactly wrong.” Carveth Read, Logic, deductive and inductive (1898).
  • 33. R2A Due Diligence Engineers R2A Pty Ltd Level 1 55 Hardware Lane Melbourne VIC 3000 Australia P +61 1300 772 333 F +61 3 9670 6360 E risk@r2a.com.au W www.r2a.com.au ABN 66 115 818 338