Alpana Patel, TEKsystems Working with IT Recruiters: Top Strategies in 2015 IT Club GTA March 17, 2015

1. Working with
Recruiters
Alpana Patel

2. Slide 2
Agenda
 About TEKsystems
 Working with an Agency
How it Works
 Why?
 Entering the Workforce
 Industry Trends
 Questions

3. About TEKsystems
Please visit us at
www.teksystems.ca

4. Working with a Recruiter

5. Slide 5
Technical Professional
Frustrations
• Do not understand what I do or care about
what I am interested in doing
• Call about irrelevant opportunities
• No interview preparation or timely feedback
• Placed and forgotten – no training or
development opportunities
• Can’t count on a single staffing company for
career advancement or continuous employment

6. Slide 6
Technical Professional Wants
1. Recruiter who can Advance my
Career(Consistent Employment)
• Understand requirements
• Understand my skills, goals, and interests
• Be TP-centric, not req-centric
• Engage a rehire process
2. Career Opportunity
• Have a variety of opportunities available
• Present opportunities that are aligned to my
skills and career goals
3. Lives up to Commitments
• Call back
• Prepare me for interviews / start
• Engage in consistent communication

7. How We Work

8. Slide 8
How We Partner with Clients
•Our Client Engagement Model (CEM) positions us to come alongside our clients throughout the problem- solving
process and provide the exact level of responsibility and support required to achieve business targets.
5 IMPROVE
Raise the bar.
Realize ROI while
continually improving
how work gets done
4 MOBILIZE
Work the plan.
Implement solution
leveraging the best
resources and
delivery models
3 ORGANIZE
Plan the work.
Build a comprehensive
and quality-focused plan
to achieve
desired outcomes
2 SOLUTION
Know what’s needed.
Understand needs;
calibrate solutions
and delivery model
accordingly
1 ANALYZE
Stay relevant.
Ensure service suite
is relevant to external
industry trends and
business drivers

9. Slide 9
Relationship
Management
Sourcing
Strategy
Customer
Knowledge2
Staffing Quality Process®
•Our proprietary Staffing Quality Process® enables us to attract, develop and retain high-performing IT talent.
We know who the top technical professionals are, what they earn,
where you can find them and when they’re available.
We also understand their priorities and what it takes to recruit and
retain them.
We take the time to understand your business and IT culture.
This enables us to consultatively assess your service
requirements and collaboratively develop an employee value
proposition (EVP) to attract top talent.
By leveraging our massive network of IT professionals and
utilizing a referral-based sourcing strategy, we increase our
selectivity and effectiveness in finding top talent to meet your
specific needs.
We personally present you with a fully vetted short list of IT
professionals who match your requirements. All of our
candidates are screened through a robust qualification
process—and we can prove it.
Our commitment to ongoing contact drives consultant
performance and retention through project completion. It
also allows us to proactively plan for your upcoming
workforce needs.
5
3
4
Market
Analytics1
* TEKsystems Annual Client and Consultant Satisfaction Survey
Our clients rate TEKsystems
30 percent higher than our
competition*
Screening and
Selection4

10. Slide 10
Sourcing Strategy
 How we find candidates
 Keywords – Maximize exposure
 Resume Best Practices

11. Slide 11
Screening and Selection
 References
 Verification
 Proper contact information
 Meeting with your recruiter
 STAR Methodology

12. Slide 12
Relationship Management
•Retaining your top performers requires that employers do two things very well:
TEKsystems’ rating relative to
the competition
TEKsystems’ rating
relative to the competition
Understand local market
dynamics and
fair market rates
25%
Understand IT worker’s skills,
goals and interests 20%
Understand client’s business
today and
into the future
18%
Advise on best practices for
talent attraction,
development and retention
28%
Provide strong
onboarding and development
opportunities
23%
Provide frequent
performance feedback
Continuous Communication
Issue Resolution
28%
26%
Provide a sense
of continuous
career opportunity
20%

13. Entering the Workforce

14. Slide 14
What’s Next?
 Contracting VS. Fulltime
 Incorporation OR Standard Employment
 How to get incorporated:
Online at :
http://strategis.ic.gc.ca/sc_mrksv/corpdir/corpFiling/engdoc/index.html
 Name Search ($25.00) or Auto generated name, write
the articles online for ($200), Get your Business
Number, Create an HST

15. Trends

16. Slide 16
2015 Forecast
https://youtu.be/tCnGOx-ybnw

17. Slide 17
Business Intelligence
 “If done effectively organizations can leverage BI to open doors to new markets,
better understand existing customers bases and improve effectiveness of
marketing and sales campaign” – Jason Hayman, TEKsystems Market Research Manager
Transforming data into meaningful information
Business Discovery tools include:
 IBM
 MicroStrategy
 SAS
 Oracle
 Microsoft
 Domo
 Infomatica

18. Slide 18
Cloud Computing
Salesforce, Google Docs, SAP Streamwork, Azure
Benefits:
 Economies of Scale
 Reduce spending on Infrastructure (pay as you go)
 Virtualize your Workforce
 Streamline Processes
 Improve Accessibility
 Monitor more Effectively
 Less personnel/human capital

19. Slide 19
Security
 “While leveraging trends like BI and cloud provide great benefits for the
business, security is a major concern. Cyberspace is a battleground that poses
serious threads to the personal information and corporate data businesses
manage and collect on a daily basis. The technologies companies invest in are
important, but ensuring security IT teams stay current on changing tactics and
technologies, like investing in employee training is essential to long term
protection” – Jason Hayman, TEKsystems Market Research Manager
When assessing vendors security is a huge factor

20. Slide 20
Hottest Skillsets
Software Developer
Agile Coach/Scrum Master
Network/Systems Administrator
Security/Compliance Governance
Business Intelligence and Analytics
IT Service Management

21. QUESTIONS?
Please feel free to contact me at
alpatel@teksystems.ca