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m-STARS

       Mobile Media
interactive, reach & relevance for BRAND horizontal conversation
                         italo@m-stars.net
                     Chief Commercial Officer
                          www.m-stars.net

                                     PT. ANTAR MITRA PRAKARSA
                                     Gedung Inti Sentra 1st Floor
                                     Jl. Taman Kemang No. 32A
                                     Jakarta Selatan 12730 – Indonesia
                                     T +62 21.7183002
                                     F +62 21.7181901
                                     www.m-stars.net
Mobile as a Media
Mobile Media
• Mobile is part of digital media
• Mobile is an interactive media:
   – Supporting interactivity: click-to-sms, click-to-call, click-to-
     browse/url
• Mobile is more powerful than fixed internet:
   – Mobility, always carried along
   – The only media that always on
   – Mobile is mass already. Especially in Indonesia, there is a
     lot more mobile users than internet users
   – Private media, not share media. Each mobile represent
     the user profile (age, gender, interest, etc)
Interactive Media Indonesia
         Mobile vs Fixed Internet user in Indonesia
              2002A     2003A     2004A     2005A     2006A     2007A     2008A     2009E     2010E

 population   231,326   234,893   238,453   241,970   245,450   248,880   252,260   255,570   258,820

  Mobile
              11.548    19,086    32,228    51,465    70,614    86,533    100,321   134,500   146,500
Subscribers

 - Growth        -       65%       69%       60%       37%       23%       16%       12%        8%


 Internet
               4,440     8,802    14,388    16,830    20,486    22,707    25,036    25,836    26,657
   User


 - Growth        -       98%       63%       17%       22%       11%       10%        3%        3%

 Internet
                854      1,100     1,499     1,744      2,113    2,330     2,556     2,625     2,695
  Account
                                                                                              in ,000
What is Mobile Media ?
Type of Mobile Marketing Service
2 type of mobile marketing service :
1. Non-permission based mobile marketing
    Delivered mobile advertising (Ex :SMS blast) without any approval from
    the subscriber.


2. Permission based mobile marketing
    The audience/subscriber will join to a mobile marketing service to
    agreed to received/exposed by mobile media inventory (SMS, MMS,
    RBT, etc).
Behind the scene of
 permission based mobile marketing
1.       Mobile operators launching a mobile marketing service

2.       Subscribers being offer to join mobile marketing service.
     •      How to join : By only sending SMS registration to short number
            which consist of their profile data (age, gender, and city)
     •      Benefits : every time a subscriber exposed by advertising (SMS or
            RBT) they will received certain benefit of free talk time or SMS.

3.       Registered subscriber will received:
     •      SmS ad : limited amount of SMS ad delivered to the subscriber
            every day
     •      RBT ad : Subscriber’s RBT space will be replaced by a RBT ad.
Benefits for the brands

• Brands able to do a targeting campaign by filtering the
  profile :
       •   Age
       •   Gender (male/female)
       •   Location (city)
       •   Spending, Interest, etc (on the road map)


• Brands able to do a very engaging campaign by creating a
  interactive mobile campaign (click-to-sms, click-to-
  call, click-to-browse/url)
2 Main Mobile Media Inventory
Targeted (SMS can be targeted for certain profile based on advertiser requirements) :
1.    SMS Ad : SMS delivered to the audience maximum 5 SMS ad per
      day
      Format : text, 160 character


Untargeted (the RBT ad played from the user who called the registered subscriber) :
1.    RBT Ad : Audience RBT will be replaced by RBT Ad. Every time
      somebody calling the audience the RBT Ad will be played.
      Format : WAV, 30 seconds.
How’s SMS ad inventory works ?
                                                          Mobile marketing
                           Mobile operator
                                                              system
     SMS ad delivered

                                             connection
   Audience response

    Interactive response

   Audience response

       ……………
How’s RBT ad inventory works
                       ?
 Rini calling
   Marko

                      Mak
                            ing c
                                 all

                                                 Mobile operators                Mobile marketing
                                                  (RBT server)                        system

                                                                    connection



                  Rini will
                  hear RBT ad
Marko receiving
                                          call
  Rini’s call                      in g
                           ec e iv
                       R
SMS ad inventory
SMS ad has power of the interactivity feature, such as :
•       Reply to the SMS ad.
    •     Polling or voting
    •     Question & answer campaign
•       Click to call
    •     Put the call center number on the SMS ad, the
          audience is just one-click away to make a call
•       Click to browse mobile internet
    •     Put the wapsite/mobile site link on the SMS ad, the
          audience is just one-click away to browse to your
          mobile site. Ex: mobile.airasia.com
m-STARS mobile media audience
                                   (data per week 1 Jan09)

       Total Audience :                      2,802,928
              GENDER                           AGE                  CITY


        MALE         FEMALE           < 18     18 - 24   > 24     All cities in
                                                                  Indonesia
       1,750,855      1,052,075     1,004,931 1,036,060 546,970

          62%            38%          39%       40%      21%




confidential documents of mstars
m-STARS Mobile Marketing Case Studies
Case Studies…
SMS Ads for Airlines

                         Objectives & Plan:
                         Get potential passenger for
   Baru! Baru! 2 Rute
                         New flying route.
   baru AirAsia mulai
                         Sent SMS Ads. to 230K
   26 Sep,,jkt-yogya
   mulai Rp.99rb,,jkt-
                         Mobile Ads Subscribers
   makassar mulai
   Rp.199rb,buruan
   beli di
   www.airasia.com.
   Jgn sampai
   kehabisan!Air Asia




                               Advertiser Quote:
                               … awesome!!! Respond rate is
                               Better than KOMPAS
Case Studies…
SMS Ads Banking


                        Objectives & Plan:
                        Potential Customer Acquisition
  Gratis iuran thn
                        At 9 big cities & Sent SMS Ads. to 60K
  pertama & voucher
  Giant 100ribu dari
                        Profile subs >= 21 yo
  Kartu Kredit
  Citi.Hanya utk
  Anda.Ketik:Citi<spa
  si>SMS<spasi>nam
  a<spasi>kota.Kirim
  ke
  69999.Hingga:31Okt
  08



                            Advertiser Quote:
                            … it’s better than “sales event” or
                            Canvassing.. & cost effective..
Case Studies…
SMS Ads for FMCG


                       Objectives & Plan:
                       Brand Awareness & Product Positioning
   99.85% peserta
                       (21 days) 50K SMS Ads (event invitation) to
   VitaCharm 3 Days
                       All gender above 25 year old in JABODETABEK Area
   Challenge sudah
   membuktikan
   manfaat VitaCharm
   untuk kesehatan
   pencernaan dan
   kelancaran BAB
   dalam 3 hari.
   Bagaimana dengan
   Anda?


                                             5000
                              Respondent to join the event competition
                                  and make the direct impact to
                                               sales
Case Studies…
RBT Ads
Objectives & Plan:
Brand Awareness
with 24 Mio RBT Impression

                    Result:
                    Brand Awareness at                    Calling
                    RBT 400K impress/day                0219xxxxxx

                   Advertiser Quote :
                   400K impression is better than
                   Radio…
                   The viral impact is out of our
                   Expectation
                   …rising star for advertising media
The challenge in mobile media,
How to create an interactive mobile
             campaign ?
Ad creativity in Mobile Media
                       Mobile Media                  Ad Creativity


                                                     •Raffle/Undian
                                                     •Poll/Survey
                      RBT                            •Quiz
                                                     •RPG
                              Monolog/
                                                     •Pohon Cerita
                              Broadcast
                                            SMS

                                                      •Ringtone
                                            WAP
                      SMS
Profiled based on :                                   •Wallpaper
Age, Gender, Cityi
                                                      •Video
                                            MOBILE
                              Interactive    APP.


                                             CALL
m-STARS Mobile Marketing Program Lineup…
SMS INTERACTIVE : Voting, quiz, raffle, research, etc.
                                                                statistic


                                Fresh & spirit
                                person is enjoying
                                FANTA ORANGE
                            A   everyday. Get now
                                and Get the spirit

  what is your soft drink
  favorite flavor?
  a. Orange
                                                              segmentation
  b. Apple                                           RESULT
  Reply with A or B
  and send to 168
                                Cool & Calm
                                person is enjoying
                                FANTA APPLE
                            B   everyday. Get now
                                and Get the spirit
m-STARS Mobile Marketing Program Lineup…
      SMS INTERACTIVE : Pohon Cerita


                                       STORY
                           option-A1
                                        END




               option-A


                                       …
                           option-A2

  STORY
  BEGIN




                           …
                option-B




          A networked SMS Story which is can be used
          for horizontal brand conversation…
m-STARS Mobile Marketing Program Lineup…
  SMS INTERACTIVE : Click to Browse WAP/WEB



  Get Free Pepsi setiap
  pembelian Paket
  Ayam di KFC
  Click:                  Click to Browse
  ad.m-stars.net/pepsi




 Measurable RESPON RATE by using m-STARS
 Mobile advertising WAP/WEB platform…
m-STARS Mobile Marketing Program Lineup…
         MOBILE APPLICATION


           Integrated channel distribution by using:
           - SMS Advertising: Click to WAP/WEB
           - Brand WAPSITE/WEBSITE
           - Share-Download-Install

          …build conversation between brand & customer
          for brand evangelist creation…
Crowd,
r u creative enough to take this challenge ?
Mobile your creativity !

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Mobile Media Workshop At Fre Sh Community

  • 1. m-STARS Mobile Media interactive, reach & relevance for BRAND horizontal conversation italo@m-stars.net Chief Commercial Officer www.m-stars.net PT. ANTAR MITRA PRAKARSA Gedung Inti Sentra 1st Floor Jl. Taman Kemang No. 32A Jakarta Selatan 12730 – Indonesia T +62 21.7183002 F +62 21.7181901 www.m-stars.net
  • 2. Mobile as a Media
  • 3. Mobile Media • Mobile is part of digital media • Mobile is an interactive media: – Supporting interactivity: click-to-sms, click-to-call, click-to- browse/url • Mobile is more powerful than fixed internet: – Mobility, always carried along – The only media that always on – Mobile is mass already. Especially in Indonesia, there is a lot more mobile users than internet users – Private media, not share media. Each mobile represent the user profile (age, gender, interest, etc)
  • 4. Interactive Media Indonesia Mobile vs Fixed Internet user in Indonesia 2002A 2003A 2004A 2005A 2006A 2007A 2008A 2009E 2010E population 231,326 234,893 238,453 241,970 245,450 248,880 252,260 255,570 258,820 Mobile 11.548 19,086 32,228 51,465 70,614 86,533 100,321 134,500 146,500 Subscribers - Growth - 65% 69% 60% 37% 23% 16% 12% 8% Internet 4,440 8,802 14,388 16,830 20,486 22,707 25,036 25,836 26,657 User - Growth - 98% 63% 17% 22% 11% 10% 3% 3% Internet 854 1,100 1,499 1,744 2,113 2,330 2,556 2,625 2,695 Account in ,000
  • 5. What is Mobile Media ?
  • 6. Type of Mobile Marketing Service 2 type of mobile marketing service : 1. Non-permission based mobile marketing Delivered mobile advertising (Ex :SMS blast) without any approval from the subscriber. 2. Permission based mobile marketing The audience/subscriber will join to a mobile marketing service to agreed to received/exposed by mobile media inventory (SMS, MMS, RBT, etc).
  • 7. Behind the scene of permission based mobile marketing 1. Mobile operators launching a mobile marketing service 2. Subscribers being offer to join mobile marketing service. • How to join : By only sending SMS registration to short number which consist of their profile data (age, gender, and city) • Benefits : every time a subscriber exposed by advertising (SMS or RBT) they will received certain benefit of free talk time or SMS. 3. Registered subscriber will received: • SmS ad : limited amount of SMS ad delivered to the subscriber every day • RBT ad : Subscriber’s RBT space will be replaced by a RBT ad.
  • 8. Benefits for the brands • Brands able to do a targeting campaign by filtering the profile : • Age • Gender (male/female) • Location (city) • Spending, Interest, etc (on the road map) • Brands able to do a very engaging campaign by creating a interactive mobile campaign (click-to-sms, click-to- call, click-to-browse/url)
  • 9. 2 Main Mobile Media Inventory Targeted (SMS can be targeted for certain profile based on advertiser requirements) : 1. SMS Ad : SMS delivered to the audience maximum 5 SMS ad per day Format : text, 160 character Untargeted (the RBT ad played from the user who called the registered subscriber) : 1. RBT Ad : Audience RBT will be replaced by RBT Ad. Every time somebody calling the audience the RBT Ad will be played. Format : WAV, 30 seconds.
  • 10. How’s SMS ad inventory works ? Mobile marketing Mobile operator system SMS ad delivered connection Audience response Interactive response Audience response ……………
  • 11. How’s RBT ad inventory works ? Rini calling Marko Mak ing c all Mobile operators Mobile marketing (RBT server) system connection Rini will hear RBT ad Marko receiving call Rini’s call in g ec e iv R
  • 12. SMS ad inventory SMS ad has power of the interactivity feature, such as : • Reply to the SMS ad. • Polling or voting • Question & answer campaign • Click to call • Put the call center number on the SMS ad, the audience is just one-click away to make a call • Click to browse mobile internet • Put the wapsite/mobile site link on the SMS ad, the audience is just one-click away to browse to your mobile site. Ex: mobile.airasia.com
  • 13. m-STARS mobile media audience (data per week 1 Jan09) Total Audience : 2,802,928 GENDER AGE CITY MALE FEMALE < 18 18 - 24 > 24 All cities in Indonesia 1,750,855 1,052,075 1,004,931 1,036,060 546,970 62% 38% 39% 40% 21% confidential documents of mstars
  • 14. m-STARS Mobile Marketing Case Studies
  • 15. Case Studies… SMS Ads for Airlines Objectives & Plan: Get potential passenger for Baru! Baru! 2 Rute New flying route. baru AirAsia mulai Sent SMS Ads. to 230K 26 Sep,,jkt-yogya mulai Rp.99rb,,jkt- Mobile Ads Subscribers makassar mulai Rp.199rb,buruan beli di www.airasia.com. Jgn sampai kehabisan!Air Asia Advertiser Quote: … awesome!!! Respond rate is Better than KOMPAS
  • 16. Case Studies… SMS Ads Banking Objectives & Plan: Potential Customer Acquisition Gratis iuran thn At 9 big cities & Sent SMS Ads. to 60K pertama & voucher Giant 100ribu dari Profile subs >= 21 yo Kartu Kredit Citi.Hanya utk Anda.Ketik:Citi<spa si>SMS<spasi>nam a<spasi>kota.Kirim ke 69999.Hingga:31Okt 08 Advertiser Quote: … it’s better than “sales event” or Canvassing.. & cost effective..
  • 17. Case Studies… SMS Ads for FMCG Objectives & Plan: Brand Awareness & Product Positioning 99.85% peserta (21 days) 50K SMS Ads (event invitation) to VitaCharm 3 Days All gender above 25 year old in JABODETABEK Area Challenge sudah membuktikan manfaat VitaCharm untuk kesehatan pencernaan dan kelancaran BAB dalam 3 hari. Bagaimana dengan Anda? 5000 Respondent to join the event competition and make the direct impact to sales
  • 18. Case Studies… RBT Ads Objectives & Plan: Brand Awareness with 24 Mio RBT Impression Result: Brand Awareness at Calling RBT 400K impress/day 0219xxxxxx Advertiser Quote : 400K impression is better than Radio… The viral impact is out of our Expectation …rising star for advertising media
  • 19. The challenge in mobile media, How to create an interactive mobile campaign ?
  • 20. Ad creativity in Mobile Media Mobile Media Ad Creativity •Raffle/Undian •Poll/Survey RBT •Quiz •RPG Monolog/ •Pohon Cerita Broadcast SMS •Ringtone WAP SMS Profiled based on : •Wallpaper Age, Gender, Cityi •Video MOBILE Interactive APP. CALL
  • 21. m-STARS Mobile Marketing Program Lineup… SMS INTERACTIVE : Voting, quiz, raffle, research, etc. statistic Fresh & spirit person is enjoying FANTA ORANGE A everyday. Get now and Get the spirit what is your soft drink favorite flavor? a. Orange segmentation b. Apple RESULT Reply with A or B and send to 168 Cool & Calm person is enjoying FANTA APPLE B everyday. Get now and Get the spirit
  • 22. m-STARS Mobile Marketing Program Lineup… SMS INTERACTIVE : Pohon Cerita STORY option-A1 END option-A … option-A2 STORY BEGIN … option-B A networked SMS Story which is can be used for horizontal brand conversation…
  • 23. m-STARS Mobile Marketing Program Lineup… SMS INTERACTIVE : Click to Browse WAP/WEB Get Free Pepsi setiap pembelian Paket Ayam di KFC Click: Click to Browse ad.m-stars.net/pepsi Measurable RESPON RATE by using m-STARS Mobile advertising WAP/WEB platform…
  • 24. m-STARS Mobile Marketing Program Lineup… MOBILE APPLICATION Integrated channel distribution by using: - SMS Advertising: Click to WAP/WEB - Brand WAPSITE/WEBSITE - Share-Download-Install …build conversation between brand & customer for brand evangelist creation…
  • 25. Crowd, r u creative enough to take this challenge ?