T-Byte Agile & AI Operations March 2021

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T-Bytes
Agile & AI Operations
March Edition 2021
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates..................................................................................................................................................7
3. Rewards and Recognition Updates...................................................................................................................14
4. Customer Success Updates................................................................................................................................18
5. Partnership Ecosystem Updates.......................................................................................................................26
6. Miscellaneous Updates......................................................................................................................................34

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Financial, M & A Updates
Agile & AI Operations Industry

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Financial, M&A Updates
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Docker Raises $23 Million to Capitalize on Accelerating Demand for Modern Apps
and to Increase Developer Velocity
Docker, Inc.™, a leading provider of collaborative application development platforms for development
teams, announced $23 million in Series B funding led by Silicon Valley venture capital firm Tribe Capital,
with participation from existing investors Benchmark and Insight Partners. This round brings Docker’s total
funding to $58 million. Tribe Capital Co-Founder and Partner will join Docker’s Board of Directors. The
investment will be used to drive further product innovation for millions of developers who rely on Docker
for simplicity, choice and speed when building modern applications. The funding comes after a year of
accelerating momentum for Docker, including year-over-year ARR growth of 170%. Nearly 7.5 million
developers and development teams, including those at Netflix, Wachovia and Orbital Sciences, rely on
Docker to quickly and collaboratively build and share applications that can run anywhere. Docker adoption
remains significant among developers with approximately 30 billion image pulls on Docker in the fourth
quarter alone. Additionally, Docker was named the #1 most-wanted platform and #2 most-loved platform
in the latest Stack Overflow Developer Survey. Today’s developers are under pressure to build apps faster
than ever before but face a complex application development landscape with a variety of languages,
frameworks, microservices and architectures. The events of the past year have wrought even more demand
for applications as essentially all businesses expedited their digital transformation initiatives to address new
working environments. Docker’s collaborative application development platform accelerates software
development from source code to cloud by uniquely simplifying developer workflows, providing trusted
application components and integrating with leading developer tools that allow teams to rapidly create
innovative applications.
Executive Commentary
“Docker’s innovative technology has played a critical role in our tech stack, and now it’s also earned a
spot in our investment portfolio,” said of Tribe Capital. “Tribe focuses on identifying N-of-1
companies – top-decile private tech firms that are exhibiting inflection points in their growth, with the
potential to scale towards outsized outcomes with long-term venture capital. Docker fits squarely into
this investment thesis, and we look forward to supporting its continued success.”
Description
1

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IFS acquires Axios Systems
IFS, announces it has signed a definitive agreement to purchase Axios Systems PLC, a global
provider of cloud-based Enterprise Service Management (ESM) software. Recognized as a
leader in IT Service Management (ITSM) and IT Operations Management (ITOM), Axios
Systems has built a reputation for the quality of its omnichannel service management
solution, which many of the world’s most respected brands rely on, including: Aviva, KPMG,
FedEx and many more. IFS is where service and value for customers come first. In the recent
launch of IFS Cloud™ and in its growth strategy, IFS delivered on its goal to bring to market
technology and industry-specific capabilities that support the customers’ journey to
digitalization and help them evolve to become more outcome and service-led. More and
more companies are turning to IFS to help them deliver when it matters most to their
customers—at the Moment of Service. Over the years, IFS has significantly invested in its
Service Management business, which grew over 100 percent year on year in 2020. The
acquisition of Axios Systems adds further depth to IFS’s capabilities with new ITSM and
ITOM functionality that will help companies improve the design and automation of
workflows, drive efficiency internally, and connect data across teams and systems to
ultimately create opportunities to better serve its customers. The combination of IFS and
Axios Systems is instrumental in extending IFS’s ambition to cement itself as the market
leader in the Service space.
IFS CEO commented, “The acquisition is very significant for IFS: we are extending our
Service Management proposition to help businesses address inefficiencies that can
impact their ability to deliver delightful ‘Moments of Service’. Beyond process and
workflow design and simplification, Axios and IFS together create visibility across
internal and external siloes. He elaborated, The ability to monetize service creates a
competitive edge. customers want service: reliably and consistently, but there is a
missing piece; companies need to be able to leverage customers, people and assets and
not only articulate the true value but also ‘design for Serviceability’. With Axios, IFS is
adding specific capabilities that bring visibility into the value delivered inside and out
and highlight opportunities for ongoing improvements.”
Description
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Merck Accelerates European Expansion Plans for Single-use Products Critical to
Manufacturing Vaccines and Lifesaving Therapies
Merck, a leading science and technology company, will add a single-use assembly
production unit at its Life Science Center in Molsheim, France. With the € 25 million
investment, the company is accelerating its European expansion plans for this key
technology, which is used for the production of Covid-19 vaccines and other lifesaving
therapies. Molsheim will be the first site in Europe where Merck manufactures the product.
Further production sites are located in Danvers, Massachusetts, USA, and Wuxi, China. The
project was announced in Molsheim in the presence of EU Commissioner Thierry Breton and
the French Minister Delegate for Industry, Agnès Pannier-Runacher. The investment in
Molsheim will add more than 350 new jobs in total along with 1,700 square meters of ISO7
or ISO5 cleanrooms, using modular building design and existing infrastructure to allow
future expansions without any disruptions. The new unit will produce Mobius® single-use
assemblies, a key offering that is part of Merck’s Mobius® MyWay program. It is planned to
be operational by the end of 2021. With more than 1,700 employees of 32 different
nationalities, and producing more than 10,000 products, the Molsheim hub is Merck’s third
largest site globally. It supplies the world market, exporting more than 85 percent of its
production. It hosts three production units dedicated to the manufacture and assembly of
products and solutions for pharmaceutical manufacturing processes and applied solutions
products for analysis in clinical and industrial environments and water purification systems.
“The pandemic has confronted the world with inconceivable challenges. Merck’s
science and technology efforts have resulted in significant contributions since the outset
of Covid-19. Our new European production unit will increase capacity of the urgently
needed supply of single-use assemblies to vaccine and therapeutic manufacturers
worldwide. announcement of our expansion in Europe speaks of Merck’s global
commitment during and beyond this pandemic,” said vice chair of the Executive Board
and deputy CEO of Merck.
Description
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Recorded Future Signs Definitive Agreement to Acquire Gemini Advisory
Recorded Future, the world’s largest provider of intelligence for enterprise
security, announced it has entered into an agreement to acquire revolutionary
fraud analytics provider, Gemini Advisory, in a cash and equity transaction
valued at $52 million. Together, Recorded Future and Gemini Advisory will
offer organizations the most comprehensive intelligence platform, giving
organizations a critical edge with the visibility to act at the speed of the
adversary to mitigate cyber risk and fraud. The acquisition accelerates
Recorded Future’s growth into the fraud analytics market. Upon acquisition,
Gemini Advisory will operate as an independent business unit inside of
Recorded Future, and will continue to maintain and support its unique
technical capabilities and global client base. Since its founding in 2017,
Gemini Advisory has offered an unrivaled view for organizations into the
criminal underground and provides invaluable business outcomes such as the
minimization of reputational damage to organizations and financial losses to
customers.
“In a short time, Gemini Advisory has become a leader in the fraud space
with unique offerings in both payment card intelligence and merchant
fraud intelligence. As we continue to execute on our mission to deliver a
modular intelligence platform, joining forces with Gemini Advisory
expands the value we deliver for customers across enterprise security and
fraud.” Said CEO and Co-Founder, Recorded Future.
Description
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Sauce Labs Continues Acquisition Spree, Adds TestFairy to Help Developers
Streamline Mobile Testing
Sauce Labs Inc. the leading provider of continuous testing solutions that
deliver digital confidence, announced that it has acquired TestFairy, provider
of an enterprise-grade, all-in-one mobile platform that helps companies
streamline their development processes and release better mobile apps to
market with shorter development cycles. With its third acquisition in the last
three months following the earlier additions of API Fortress and AutonomIQ,
Sauce Labs significantly strengthens and extends its mobile testing
capabilities, enabling the company to better serve mobile developers who want
real-time user feedback in addition to mobile QA teams that need a broader
view of how an application works across the entire spectrum of devices. The
acquisition also accelerates the company’s efforts to build a modern test
collaboration platform enabled by data. With the addition of TestFairy, Sauce
Labs can provide mobile developers with immediate insight into the way real
users experience a mobile app and use that information to continuously iterate
and improve their applications.
“As the speed of development increases, developers need immediate
insight into real-user experiences as well as the ability to harness that
information into continuous iteration and improvement,” said president
and CEO, Sauce Labs. “On the heels of acquiring API Fortress and
AutonomIQ, the acquisition of TestFairy is a testament to how Sauce Labs
is moving to ensure our customers have access to all the capabilities they
need to optimize their mobile initiatives and grow their digital confidence.
We’re thrilled to add the people and products of TestFairy to the Sauce
Labs team.”
Description
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Tricentis Acquires Leading Performance Testing Company Neotys
Tricentis, the world’s testing platform for modern cloud and enterprise applications,
announced the acquisition of Neotys, a leading performance testing company. As
organizations grapple with the increased number of cloud-native, mobile, and enterprise
packaged applications, the need for an integrated, end-to-end approach to test automation has
never been greater. With this acquisition, Tricentis will further expand its AI-driven,
end-to-end continuous testing platform to offer the most comprehensive testing solution to
accelerate software delivery and innovation. Neotys’ flagship product, NeoLoad, will be
added to the Tricentis portfolio, giving customers an enterprise-grade performance testing
solution with the broadest coverage of enterprise packaged applications, including SAP,
Salesforce, Oracle, Microsoft, ServiceNow, Snowflake, and Workday. NeoLoad is the
leading performance testing offering on the market for enterprises looking to verify
application response time, availability, and scalability for mobile, web, and packaged
applications. NeoLoad provides testers and developers with automatic test design and
maintenance, the most realistic user behavior simulation, fast root cause analysis, and
built-in integrations with the entire DevOps toolchain. More than 600 enterprise customers,
including BNP Paribas, Dell, Lufthansa, McKesson, and Verizon, utilize NeoLoad for
comprehensive performance testing.
“We are excited to welcome the Neotys team to Tricentis as we join forces to accelerate
enterprises’digital transformation with automated software testing,” said chief executive
officer at Tricentis. “The combination of Tricentis and Neotys will further enable
organizations to ensure consistent quality across all software releases by taking a
standardized approach to delivering continuous performance, reliability, and scalability
from development to production.”
Description
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Solutions Updates

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Solution Updates
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HP Hood Deploys Appian Workforce Safety Solution with Vaccination
Insights
7
Solution Description
Appian announced that HP Hood LLC, one of the largest branded food and beverage companies in the United States, is using the
Appian Workforce Safety solution to support safely returning 3,387 Hood® employees to the workplace across 15 sites. Appian has
worked to evolve the solution throughout the COVID-19 pandemic. The solution now includes Vaccination Insights, giving
employers the vaccination status, COVID-19 history, and other data, they need to make smart decisions on when and how to safely,
effectively, and confidently return employees to the workplace across facilities and regions. View the Workforce Safety video to learn
more. The Workforce Safety solution can be deployed in a matter of hours on the Appian HIPAA-compliant and HiTRUST-certified
cloud. The solution, built on the Appian Low-code Automation Platform, gives employers full control over how vaccine information
is captured, including what questions are asked, how they’re asked, and what data is required. Unlike most other solutions, Appian
also collects employee intent to get vaccinated, as well as whether someone is partially- or fully-vaccinated. Employees can easily
update their vaccine status from their mobile phone and upload related documents, or take a picture of their CDC-issued vaccine card.
All data is securely stored within the unified Workforce Safety command center for full visibility and reporting.

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Solution Updates
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CorelDRAW Graphics Suite 2021 Powers Collaboration and Productivity
in Graphic Design
8
Introducing the new CorelDRAW 2021 product lineup featuring professional graphic design software, CorelDRAW®
Graphics Suite 2021. Available for Windows and Mac, the new suite doubles down on collaboration with access to
next-generation tools that streamline the design and review process. Boost productivity with a flexible design space
that empowers users to take control of projects and assets. Advanced illustration and photo editing capabilities make it
faster than ever for designers to achieve their unique creative vision. And as our definition of workplaces is
continuously redefined, CorelDRAW.app™ is now touch-optimized and available as an all-new iPad app, giving
graphics pros new options to be creative anywhere, from virtually any device.

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Solution Updates
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Logz.io Announces Public Launch of Prometheus-as-a-Service, Bolstering
Commitment to Open Source-based Observability
9
Logz.io, a leading cloud-native observability platform for modern DevOps teams, announced the general availability of
Prometheus-as-a-Service for their Infrastructure Monitoring solution. Logz.io’s new Prometheus-as-a-Service significantly enhances
the company’s observability platform and enables engineers to more easily scale cloud and Kubernetes workloads without the
overhead or complexity of managing siloed open source tools. Prometheus, the second project to graduate from the CNCF, is the most
popular open source time series database and is praised for its ease of use in cloud-native ecosystems. With traditional Prometheus,
users often run multiple servers as they scale, have very short data retention and struggle to investigate incidents. With Logz.io’s
Prometheus-as-a-Service, engineers can now continue scraping their metrics with Prometheus, while offloading the metrics storage
to Logz.io. This has the added benefit of correlating metrics alongside logs and traces all in one unified observability platform.
Prometheus users can now easily send their metrics to Logz.io’s Prometheus-as-a-Service by adding just a few lines of code to their
configuration files to get started in seconds. In addition, users can also easily import all their dashboards to Logz.io and complete the
migration in a matter of minutes.

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Solution Updates
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OneStream Software Helps Organizations Improve Control and Governance
Over Application Change Requests
10
OneStream Software, a leader in corporate performance management (CPM) solutions for mid-sized to very large enterprises, announced a new
OneStream MarketPlace solution that helps organizations provide control and governance over application change requests. The new Application
Control Manager solution provides an easy way for end-users to request changes to OneStream applications and provides multi-level approval
workflow around change requests. Additional capabilities of Application Control Manager include the following:
• Reads and detects changes in meta data in GL/ERP, data warehouses and MDM tools and synchronizes these changes with OneStream.
• Provides full audit reporting on application change requests.
• Supports management of meta data changes across development, test, and production environments.
• Exports meta data changes back to source systems.
With the rapid pace of change in global economy and business landscape, finance teams need the agility to adapt to change. However, they must
also ensure the right controls and governance processes are in place before changes are made to book of record reporting systems, as well as
planning and analytical applications. This includes managing and controlling changes to the chart of accounts, entity structures, departments, and
other analytic dimensions such as products and channels. This also pertains to changes to user access and security privileges.

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Solution Updates
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Recorded Future’s Third-Party Intelligence Solution Provides Unmatched
Visibility for Mitigating Supply Chain Risk
11
Recorded Future, the world’s largest provider of intelligence for enterprise security, announced enhancements to its Third-Party Intelligence
solution, now enabling risk management and security teams to assess third parties up to 50 percent faster and proactively mitigate risk. New
features include intelligence from high-tier dark web forums, such as ransomware extortion sites; alignment with the NIST Cybersecurity
Framework; and increased evidence details on leaked credentials, as well as integrations with leading third-party risk management solutions. With
Recorded Future’s Third-Party Intelligence, Governance, Risk, and Compliance (GRC) teams have access to the specialized intelligence needed
to assess and act on an organization’s supply chain risk landscape. Research shows that more than 80 percent of organizations have suffered a
third-party related breach in the past year. With today’s workforce more interconnected than ever, the ability to assess initial vendor risk, monitor
in real time, and react confidently with intelligence-backed decisions, is critical to mitigating reputational and financial losses. Built on the
company’s powerful data collection engine, its Intelligence Graph, Recorded Future’s Third-Party Intelligence solution delivers real-time insights
into the emerging threats from organizations’ third parties, allowing for rapid vendor risk assessment and continuous monitoring. Security teams
also have access to Recorded Future’s unrivaled set of open, dark web, and technical sources, providing visibility across the internet.

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Solution Updates
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Red Hat Delivers a More Secure Foundation for Modern Applications with
First FIPS 140-2 Validation for Red Hat Enterprise Linux 8
12
Red Hat, Inc., the world's leading provider of open source solutions, announced the renewal of the Federal Information Processing Standard 140-2 (FIPS 140-2) security
validation for Red Hat Enterprise Linux 8.1. This is the first FIPS certification for the Red Hat Enterprise Linux 8 platform, showing Red Hat’s continued commitment to
providing a more secure and production-ready set of open hybrid cloud technologies built on the latest generation of the world’s leading enterprise Linux platform. Driven by
the National Institute of Standards and Technology (NIST), FIPS 140-2 is a computer security standard that specifies the requirements for cryptographic modules -- including
both hardware and software components -- used within a security system to protect sensitive information. This validation is needed when agencies determine that specific
information systems should use cryptography to protect data; if cryptography is required, then it must be validated. With this validation for Red Hat Enterprise Linux 8.1, many
of Red Hat’s open hybrid cloud offerings also retain the FIPS 140-2 certification as layered products building on Red Hat Enterprise Linux 8.1’s cryptography modules. These
include but are not limited to:
• Red Hat Ceph Storage
• Red Hat Gluster Storage
• Red Hat OpenShift
• Red Hat OpenStack Platform
• Red Hat Satellite
• Red Hat Virtualization

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Solution Updates
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USU Announces Industry’s First Solution to Analyze SAP® Digital Access
Excluding Subsequent Documents
13
USU Group, a leading provider of IT solutions and services, announced powerful enhanced features for estimating SAP Digital
Access in their flagship solution, USU Software Asset Management. It is the SAM industry’s first solution to fully analyze the
potential pricing of the Digital Access licensing model and help SAP customers avoid unnecessary costs or liabilities. The USU
solution simulates the logic of SAP's own Digital Access Estimation Tool to produce a comparable analysis, and accurately
predict the number of document licenses required under Digital Access. It shows how many digital documents have been created
in the digital core, and by whom, through a single console. USU counts and filters important factors, such as disregarding fees for
non-chargeable “subsequent” Financial documents, that the SAP estimation tool did not previously do. SAP customers must
decide between two SAP licensing models: moving to Digital Access which charges per Digital Document or continuing with
Indirect Access which charges for third-party making use of SAP data. The USU Software Asset Management solution offers an
automated way to understand which model has more favorable conditions for cost reduction and avoidance.

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Rewards & Recognition Updates

R & R Updates
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Standout Data Technology Innovators Honored in 2nd Data Breakthrough
Awards Program
14
Data Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and
solutions in the global data technology market, announced the winners of the organization’s second annual awards
program, showcasing technologies and companies that drive innovation and exemplify the best in data technology
solutions across the globe. The Data Breakthrough Awards program is the premier awards platform founded to recognize
the data technology innovators, leaders and visionaries from around the world in a range of categories, including Data
Analytics, Big Data, Business Intelligence, Data Storage and many more. The 2021 Data Breakthrough Awards program
attracted more than 1,450 nominations from across the globe. All award nominations were evaluated by an independent
panel of experts within the larger fields of data science and technology, with the winning products and companies selected
based on a variety of criteria, including most innovative and technologically advanced solutions and services.
R&R Description

R & R Updates
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GigaSpaces Wins 2021 Data Breakthrough Award for Best In-Memory
Solution
15
GigaSpaces, the leading provider of in-memory computing platforms that drive digital transformation, announced that InsightEdge Smart ODS has been
selected as the “Best In-Memory Solution” from Data Breakthrough, a leading market intelligence organization that recognizes the top companies,
technologies and products in the global Artificial Intelligence (AI) market. GigaSpaces’ InsightEdge Smart ODS (Operational Data Store) is an
out-of-the-box In-Memory Digital Integration Hub (DIH) that drives enterprise digital transformation. The microservices platform decouples digital
applications from legacy systems of record and data sources with a low-latency, scalable data fabric, shared via unified API which is leveraged by
enterprises to:
• Rapidly introduce new modern digital applications.
• Decouple digital applications from systems of record to provide speed, scale and high concurrency for new digital applications.
• Ensure always on applications and access to data.
• Modernize and offload from expensive legacy infrastructure.
• Develop once and deploy anywhere – on-premises, cloud, hybrid and multi-cloud with a cloud native platform.
GigaSpaces InsightEdge Smart ODS executes data transactions and analytics 30X faster than NoSQL and 6X faster than other in-memory platforms.
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Kofax Announces Its Annual Partner of the Year Awards
16
Kofax®, a leading supplier of Intelligent Automation software for digital workflow transformation, announces the
company’s Partner of the Year Awards. Honors were awarded to InfoCap Networks, Ingram Micro Inc., Konica
Minolta Business Solutions U.S.A., Inc. (Konica Minolta) and ORdigiNAL at Kofax’s 2021 Global Kick-Off event.
The Kofax Global Partner Program includes more than 850 partners in over 90 countries who leverage Kofax's
software products to offer many industry-leading solutions, services and support for value-added solutions and
expertise to address their customers’ needs. The broad reach of the partner community extends and enhances Kofax’s
market coverage and installed base of over 20,000 end user customers.
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USU Certified for Oracle Database License Management by ITAM
Review
17
USU, a global leader in Software Asset Management (SAM) solutions, has received the internationally recognized "Certification for
Management of Oracle Database Licenses" from The ITAM Review for optimizing Oracle database licenses. The UK-based ITAM
Review is the industry's leading analyst and provides a global community for IT Asset Management (ITAM), SAM and licensing
professionals. The certification primarily assists in qualitatively assessing Oracle license management tools. The standards cover
Oracle Database License Management, including all Editions, Options, Packs, and deployment scenarios (e.g. On-prem, Cloud,
Hybrid). Certification ensures Oracle customers have access to the functionality required to manage Oracle licenses. The evaluation
included, among other things, the assessment of real product capabilities based on common use cases by The ITAM Review analysts
and customers who are already using the USU product in live environments. USU Software Asset Management lets customers gain
transparency over their licenses and reduce license costs even in complex database environments. The solution uses Oracle-verified
methods for data collection and delivers intelligent reporting for optimized license management.
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Customer Success Updates

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Ecopetrol Extends Investment in Aspen Technology Solutions to Accelerate
Digital Transformation Initiatives
18
Aspen Technology, Inc. a global leader in asset optimization software, announced that Ecopetrol, the largest petroleum
company in Colombia, has selected Aspen GDOT™ dynamic optimization software as part of its digitalization initiative
to improve refining margins at its two refineries in Cartagena and Barrancabermeja, and upgrading to Aspen DMC3™
advanced process control software in Barrancabermeja refinery. Aspen GDOT and Aspen DMC3 join other AspenTech
solutions currently used by Ecopetrol, including Aspen PIMS-AO™ for planning, aspenONE® Engineering for process
optimization, Aspen Petroleum Scheduler™ and Aspen Refinery Multi-Blend Optimizer™ for scheduling, and Aspen
Operations Reconciliation and Accounting™ for mass balance reconciliation. With Aspen GDOT, Ecopetrol aims to
improve performance and margin by closed-loop coordination of multiple refining units in real time. Ecopetrol will use
Aspen DMC3 to sustain optimal performance with adaptive process control technology that enables simultaneous process
optimization, background model maintenance and testing.
Description

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Engage & Enable
Merck Brings New Renewable Energy to the Grid through Virtual Power
Purchase Agreement with Enel Green Power
19
As part of its ongoing commitment to renewable energy, Merck, a leading science and technology company, has signed a 12-year,
off-site, virtual power purchase agreement (VPPA) with Enel Green Power for the construction of a future wind and storage project
in Texas, United States. Taking on 68 MW of the Azure Sky wind and storage project’s 350 MW of capacity paired with a 137 MW
battery, Merck is an anchor buyer within the Net Zero Consortium for Buyers. This aggregation of corporations was organized by the
Sustainability Roundtable, Inc., which brings companies together to approach the renewable energy market with an aggregated
renewable energy need, thus providing access to VPPA's which were previously only accessible to companies with outsized energy
needs. The agreement – which is among the largest aggregation deals in the world – will deliver Renewable Energy Certificates to
match 65% of Merck’s U.S. electricity consumption or 100% of the Life Science business' U.S. electricity consumption. The Azure
Sky wind project will be located west of the Dallas-Fort Worth area in Throckmorton County, Texas, United States. Merck’s portion
of the project is equivalent to approximately 14 wind turbines that stand nearly 183 meters tall. The project is expected to be
operational by the first half of 2022.
Description

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Chemours Selects OneStream Software to Streamline Complex Finance
Operations
20
The Chemours Company, a global leader in Titanium Technologies, Thermal & Specialized Solutions, Advanced Performance
Materials, and Chemical Solutions, has selected corporate performance management (CPM) vendor OneStream Software to
modernize the company’s finance operations. Chemours will replace Oracle Hyperion Financial Management (HFM), Financial Data
Quality Management (FDM), Account Reconciliation Cloud Solution (ARCS), and Excel spreadsheets with the OneStream platform
to streamline financial consolidation and account reconciliations. With 30 manufacturing sites serving customers in over 120
countries, the global chemistry company required an established CPM solution with powerful integration capabilities. Chemours had
a goal of consolidating disparate finance tools and spreadsheets into a single platform to improve time and costs around financial
consolidation, reporting and analysis. Chemours was impressed by the candid feedback and OneStream’s track record of customer
success. Another driving force behind the company’s decision was the ability to automate data loads from SAP into a single
application. The OneStream MarketPlace of downloadable solutions also aligned with the company’s goal of unifying finance
operations in a manner that is scalable and easy to maintain.
Description

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Phunware Selected by Dignity Health Yavapai Regional Medical Center
for Location Based Services Software
21
Phunware, Inc. a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for
brands worldwide, announced that it has closed a five-year contract expansion for its Multiscreen-as-a-Service platform and
patented MaaS Location Based Services software at Dignity Health, Yavapai Regional Medical Center in Prescott, Arizona.
Phunware’s patented MaaS LBS software and beacon maintenance solution delivers proximity, sub one-second, real-time blue
dot indoor positioning, navigation and wayfinding functionality across campuses and facilities while simplifying and
streamlining the underlying beacon deployment and management for both facility staff and administrators. The software is not
only ADA compliant, addressing the needs of anyone who is visually impaired, hearing impaired or wheelchair bound, but it also
transitions seamlessly between indoor and outdoor environments. This expanded deployment of Phunware’s MaaS platform at
YRMC enables even more patients, staff members and visitors to easily engage with critical healthcare functions and navigate
over 22 million square feet of covered medical facilities across Dignity Health’s growing network.
Description

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NYMBUS Takes Digital Banking to New Heights with Red Hat
22
Red Hat, Inc., the world's leading provider of open source solutions, announced that NYMBUS® has established Red Hat OpenShift as the cloud platform
for its digital banking ecosystem, enabling the company to help its customers, including community banks and credit unions, accelerate their digital
transformation initiatives using innovative and flexible Software-as-a-Service (SaaS) solutions. As consumer preferences and behaviors have shifted in the
wake of the COVID-19 pandemic, digital is becoming the primary way for customers to engage with their banks. This trend, combined with growing
competitive pressures from more nimble start-ups, is accelerating the need for credit unions and community banks to adopt a complete, end-to-end, digital
banking platform. Nymbus addresses this need by providing a turn-key digital bank-in-a-box offering that includes all of the technological and operational
resources required to easily launch and operate a digital bank or brand in as little as 90 days. Built on Red Hat OpenShift, the industry’s leading enterprise
Kubernetes platform, Nymbus’ solution can now be deployed in any cloud that the customer wishes to use, enabling the end-to-end launch of an entire bank
running on OpenShift. The open hybrid cloud is designed to avoid technology lock-in, which creates dependency on one particular vendor, stifles innovation
and results in less flexibility. Nymbus chose OpenShift to power all of its digital banking services for the security features, reliability and efficiency of the
application and data environment it provides. With OpenShift, Nymbus extends its existing multi-cloud strategy for banking across any combination of
public or private clouds. This allows customers to leverage any preferred cloud without being cloud-dependent.
Description

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USU Closes Six Figure Contract with Canadian Insurance Leader
23
USU, the leading provider of intelligent software and services for IT and customer service management, announces a
large Canadian insurance institution has signed a three year agreement to use USU Software Asset Management. The
six-figure contract is yet another proofpoint that USU remains the preferred Software Asset Management solution in
the North American market. After an in-depth evaluation process, The Customer’s seasoned and experienced SAM
team selected USU as the best of breed solution for license management. Pivotal decision factors were the open
architecture of the USU Software Asset Management solution, and its ability to integrate effectively with a variety of
data sources currently in place. This critical differentiator was important because The Customer did not have to ‘rip and
replace’ current IT investments when implementing the USU SAM solution.
Description

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USU wins Liechtensteinische Landesbank as a new customer in the IT
Management segment
24
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services and monitor
its IT infrastructure centrally. The established IT management solutions for service management and IT monitoring will
be used. The financial institution chose USU as their project partner after a comprehensive international market
evaluation and a multi-stage selection process. As part of its digitization strategy, the LLB Group aims to increase the
quality and efficiency of its IT services by automating processes while ensuring the availability and high performance
of its IT. The focus of LLB's collaboration with USU is the definition and mapping of the various IT services and the
automated integration of the data into the monitoring system for measuring service levels. Other focus areas include
ticket correlation, alarm management, and the creation of a configuration management database (CMDB) and a service
catalog.
Description

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British FinTech Company Azimo Chooses USU to Power its Customer
Support
25
USU is equipping online money transfer service Azimo with its knowledge management solution for customer service.
The digital customer service solution matches Azimo’s innovative business model and furthers its mission to make
financial services affordable and available to all. With USU Knowledge Management, Azimo will centralize its support
data to create a single source of truth for customer service agents. The integration of Zendesk’s cloud-based ticketing gives
customer service agents a complete, up-to-date view from every customer channel, be it email, social media, web or
phone. The solution is consistent across eight different languages, crucial for a money transfer service that serves more
than 200 countries and territories. USU Knowledge Management also serves as an internal hub, with integrated e-learning
for faster, more effective employee training and onboarding. By improving key performance indicators such as reducing
handling times, onboarding times, and increasing first contact resolution rates, the company aims to achieve a ROI within
several months.
Description

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Partner Ecosystem Updates

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Automation Anywhere and Google Cloud Partner to Enable Enterprises to
Automate Common Business Processes
26
Automation Anywhere, a leader in robotic process automation (RPA), and Google Cloud announced a strategic, multi-year collaboration to
accelerate intelligent automation adoption with enterprises on a global scale. With this partnership, Automation Anywhere’s Automation 360
platform will be available on Google Cloud, and the two companies will mutually develop AI- and RPA-powered solutions, bring RPA
capabilities to multiple Google Cloud products, and closely align go-to-market teams to help global businesses scale RPA capabilities.
According to new research from Automation Anywhere, more than half of businesses plan to increase their investments in automation in the
next year, with 67 percent opting to deploy RPA in the cloud in the next 12 months, driven in part by the need for remote work solutions amidst
the global pandemic. Automation Anywhere has deployed more than 2.8 million bots to some of the world’s largest enterprises. Through this
collaboration, Google Cloud will also integrate Automation Anywhere’s RPA capabilities with services such as Apigee, Appsheet, and AI
Platform, enabling customers to scale the application of automation with API management, low- or no-code development, or the development
of ML workflows. Automation Anywhere and Google Cloud will jointly develop solutions geared toward industry-specific use cases, with a
focus on financial services, supply chains, healthcare and life sciences, telecommunications, retail, and the public sector.
Description

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Nintex Expands Partner Network Portfolio Across New Zealand
27
Nintex, the global standard for process management and automation, announced Desktop Imaging as its newest reseller partner in New Zealand.
The addition of Desktop Imaging to the global Nintex Partner program supports the region's growing demand for powerful and easy-to-use digital
business solutions that leverage process management, process automation and process optimisation software. Headquartered in Wellington,
Desktop Imaging supports customers with a complete document processing cycle, including in-house and on-site services that support capturing,
processing, validating and distributing data via automated business processes. With the extensive capabilities of the Nintex Process Platform, both
public and private sector organisations in New Zealand can easily map, manage, automate and optimise their business processes, whilst improving
customer and staff experiences. Desktop Imaging will complement the technology with its own services, leveraging API connectivity to support
data flows and automation in areas such as accounts receivable, e-invoicing, HR onboarding, remuneration, performance reviews, health and
safety, COVID-19 compliance and asset management. Today more than 70 percent of New Zealand councils are leveraging Nintex Promapp®, the
company's visual and collaborative process mapping software, to document and manage their business processes. The team at Desktop Imaging
will be laser-focused on helping councils as well as other enterprises successfully leverage their investment in Nintex's powerful and easy-to-use
process management and automation platform.
Description

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Phunware Partners with Vizzia Technologies for Enhanced Digital Front Door
on Mobile
28
Phunware, Inc. a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for
brands worldwide, has partnered with Vizzia Technologies to offer its digital front door solution on mobile solution to leading
healthcare organizations that leverage Vizzia’s cutting edge, real-time location systems (RTLS) technology. Phunware’s digital
front door solution is optimized for mobile, on the Company’s Multiscreen-as-a-Service (MaaS) enterprise cloud platform, to
deliver critical features and capabilities to healthcare providers, all while enabling seamless integrations with everything from
electronic health records (EHRs) such as Epic, to telehealth providers such as Amwell. This end-to-end, holistic approach
eliminates the pain of having to manage dozens of point solutions, while simultaneously offering staff, patients and visitors a far
more simplistic, cohesive and integrated healthcare experience. Vizzia has been helping hospital systems improve operational
efficiency and excellence with advanced RTLS technologies for over 15 years. With a three-year revenue growth of 98%, Vizzia
was recognized on the 2020 Inc. 5000 list of the fastest-growing private companies in America for the third consecutive year.
Description

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Converge International Expands Services with Pegasystems and Virtusa
29
Virtusa Corporation, a global provider of digital strategy, digital engineering, and IT services and solutions, and Pegasystems Inc. the software company that
crushes business complexity, announced an agreement with Converge International, Australia’s largest provider of Employee Assistance Program (EAP) and
employer-sponsored mental health and wellbeing services. Working together, Virtusa and Pega will lead Converge International’s digital transformation and
ultimately help double the number of customer cases they manage annually. Converge International’s services provide organizations across multiple industry
sectors with mental health and wellbeing services for employees. More than 1,600 qualified specialists provide over 300,000 hours of service annually.
Converge International’s services are particularly in demand in times of crisis, such as during COVID-19 when pandemic-related stressors have accentuated
the toll on worker’s mental health and wellbeing. With Virtusa’s Digital Transformation Studio (DTS), Pega Customer Service for Healthcare™, and Pega
Sales Automation™, Converge International will expand their cloud-based system to double the number of cases. With extensive digital transformation
technology and healthcare industry expertise, Virtusa estimates completing the implementation in less than 12 months, reducing Converge International’s
time to market by up to 50 percent. Once completed, Converge International will improve its speed of service while offering greater levels of engagement
and personalized, contextual, and proactive cross-channel experiences. The new capabilities will be powered by a combination of data analytics, predictive
artificial intelligence models, process management, and case management in an integrated architecture.
Description

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Amazon and Red Hat Announce the General Availability of Red Hat OpenShift
Service on AWS (ROSA)
30
Amazon Web Services, Inc (AWS), an Amazon.com company and Red Hat, the world’s leading provider of enterprise open source solutions, announced
the general availability of Red Hat OpenShift Service on AWS (ROSA), a new managed service available via the AWS Console that makes it easier for
Red Hat OpenShift customers to build, scale, and manage containerized applications on AWS. With ROSA, customers can enjoy more simplified
Kubernetes cluster creation using the familiar Red Hat OpenShift console, features and tooling without the burden of manually scaling and managing
the underlying infrastructure. ROSA streamlines moving on-premises Red Hat OpenShift workloads to AWS and offers a tighter integration with other
AWS services. ROSA also enables customers to access Red Hat OpenShift with billing and support directly through AWS, delivering the simplicity of
a single-vendor experience to customers running Red Hat OpenShift on AWS. There are no up-front investments required to use ROSA, and customers
pay only for the container clusters and nodes used. Containers have proven popular with AWS and Red Hat customers because they increase developer
velocity and improve application portability. Currently, AWS offers the broadest range of containers technology in the cloud, including Amazon Elastic
Containers Service (ECS) for customers that want the deepest integration with AWS services and Amazon Elastic Kubernetes Service (EKS) for
customers that prioritize running Kubernetes. AWS customers that value a fully serverless containers’ experience can also use AWS Fargate to run
containers without having to manage the underlying servers or clusters.
Description

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Point of Rental Announces Partnership with Vertex, Inc.
31
Point of Rental Software announced its partnership with Vertex, Inc. a global provider of tax technology and services.
Its Point of Rental Elite dashboard now integrates with Vertex® Cloud Indirect Tax®, a powerful SaaS tax solution that
automates the end-to-end indirect tax process. As a Point of Rental partner, Vertex will initially support automated
indirect tax calculations in North America with plans to expand support for global VAT transactions. The integration
between Vertex Cloud and Elite enables tax, accounting and finance resources at rental businesses serving many areas
to spend less time managing complex and constantly changing tax codes across jurisdictions. The solution applies the
latest taxability rates and rules to transactions in real-time and produces signature-ready returns, providing users with
a seamless tax determination process.
Description

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USU Teams up with NICE inContact as a DEVone Partner for Knowledge
Management
32
USU, a leading provider of business knowledge management solutions, announces a DEVone ecosystem partnership agreement with
NICE inContact, industry leader of cloud contact center software. The partnership will deliver NICE inContact CXone – the world’s #1
native cloud contact center platform – and USU Knowledge Management to thousands of customer service organizations across the
globe. USU’s comprehensive knowledge management platform is unique in the market, offering decisions trees, artificial intelligence,
self-service, chatbots, social media integration and more, enabling contact center agents to find accurate information quickly. This
platform helps companies maximize productivity, reduce workload and offer timely and consistent support in every channel while
boosting key performance indicators. As organizations accelerate their digitalization efforts due to COVID-19, USU Knowledge
Management enables customer service departments to create, manage and deliver support information to multiple channels from a single
source. The new seamless integration with NICE inContact CXone provides a powerful solution for companies across the globe to reduce
costs, increase automation and improve both the agent and customer experience while coping with the challenges posed by the ongoing
pandemic.
Description

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Adobe Partners With All 50 US States to Modernize Digital Experiences for
Citizens
33
Adobe unveiled it is partnering with government agencies in all 50 states to power their digital modernization through Adobe Experience Cloud and
Adobe Document Cloud. The partnerships exist across individual agencies at the state, county and city levels. Using Adobe Experience Cloud,
governments are revamping their online presence, making their websites and apps easier to navigate, ensuring content is personalized and updated in
real-time, and creating intuitive forms that work on any device. Governments have also adopted Adobe Document Cloud to optimize internal document
workflows and Adobe Sign to power the entire e-signature process, reducing time spent on tasks such as applying for benefits, and drastically reducing
paper waste. The adoption of Adobe tools is also helping government agencies adhere to more sustainable business practices. For example, through
resource-free workflows, Adobe Document Cloud turns 30 billion paper documents in the U.S. each year into digital documents. Adobe is also sharing
an update on its Government Rapid Response Program, first introduced to support continuity during the pandemic when consumers rushed online to
access government services. As vaccines ramp up, Adobe supports agencies and companies as they work to accelerate distribution. Adobe tools can be
used to streamline enrollment tasks such as eligibility determination, appointment scheduling and personalized reminders, while e-signatures expedite
document requests and minimize fraud. And with a greater need to inform the public on vaccine developments and guidance, Adobe can help teams
manage and deliver content across web, email, mobile messaging and other channels.
Description

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Miscellaneous Updates

Miscellaneous Updates
IT Shades
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Onit Further Advances its Contract Lifecycle Management Technology with
an Enhanced Legal Artificial Intelligence Integration
34
Onit, Inc., a leading provider of enterprise workflow and artificial intelligence platforms and solutions, including
enterprise legal management, contract lifecycle management and business process automation, announced that it has
released an enhanced integration between its Contract Lifecycle Management (CLM) product and ReviewAI, which
uses AI to review and redline documents in two minutes or less. The integration combines the power of automation and
AI into one solution that accelerates all phases of contract management. The newly enhanced integration of Onit’s
Contract Lifecycle Management and ReviewAI is further evidence of the company’s AI innovation. In November, it
launched its AI Center of Excellence, the AI-powered business intelligence platform Precedent and ReviewAI. The
company’s rollout of AI continues its fast-paced momentum, with it set to deliver additional contract lifecycle
management AI features soon, along with its release of InvoiceAI in May. InvoiceAI is AI-assisted invoice review for
legal spend and enterprise legal management.
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