An example of the SMARF-SCARF matrix tool in order to provide effective feedbacks!

1. See also: “A possible tip for giving effective
feedbacks wearing a scarf that is smart does it
make sense?” (from Feelink blog)
Ivan Gruer | Feelink - Feel & Think approach for doing life!

2. DOs: help heshe to give himselfherself feedbacks through
questions (pull approach); empathizerecognize previous
Specific
improvementsachievement.
DO NOTs: give direct advices and solution (push approach).
Measurable As prescribed by the SMART criteria
DOs: empathize the opportunity of further
Attractive
achievementimprovement as a distinctive factor.
Realistic As prescribed by the SMART criteria
Time-scaled As prescribed by the SMART criteria
Ivan Gruer | Feelink - Feel & Think approach for doing life!

3. DOs: specify intentions (why?).
Specific
DO NOTs: implicit concepts
Measurable As prescribed by the SMART criteria
Attractive DOs: specify plans and strategies in the long run.
DOs: breaking complex problem into small steps that are
Realistic
achievable.
Time-scaled DOs: detailed schedule also in the short run.
Ivan Gruer | Feelink - Feel & Think approach for doing life!

4. DOs: give opinions;
Specific
DO NOTs: give only one solutionway.
Measurable As prescribed by the SMART criteria
DOs: if needed, provide at least three solutionsways (provide
Attractive
alternatives); let himher to organize himselfherself.
Realistic As prescribed by the SMART criteria
Time-scaled DO NOTs: give a detailed time-schedule
Ivan Gruer | Feelink - Feel & Think approach for doing life!

5. DOs: connect the personal development with the
Specific companyproject goals.
DO NOTs: be only tasks specific.
Measurable As prescribed by the SMART criteria
DOs: organize the personal developmentwork in groups;
Attractive
dedicate time for social activities.
Realistic As prescribed by the SMART criteria
Time-scaled As prescribed by the SMART criteria.
Ivan Gruer | Feelink - Feel & Think approach for doing life!

6. DOs: specify clear expectations.
Specific DO NOTs: avoid to clarify the sense of unfairness issues «He
has different set of rules for me and him»
DOs: explain what is going to be measured according to the
Measurable
expectations.
DOs: increase the level of the involvement and participation
Attractive
in the business issues.
Realistic As prescribed by the SMART criteria
Time-scaled As prescribed by the SMART criteria
Ivan Gruer | Feelink - Feel & Think approach for doing life!

7. SCARF
Status Certainty Autonomy Rel.ness Fairness
SMART
DOs DOs
Specific X X X
DO NOTs DO NOTs
Measurable X X X X X
Attractive DOs X DOs X X
Realistic X X X X X
Time-scaled X X DO NOTs X X
Ivan Gruer | Feelink - Feel & Think approach for doing life!

8. “A possible tip for giving effective feedbacks wearing a scarf
that is smart does it make sense?” (from Feelink blog)
Feelink - Feel & Think approach for doing life!
Ivan Gruer | Feelink - Feel & Think approach for doing life!