2. Learning Objectives
• Student we be able to:
▫ Give examples of how business find new
employees.
▫ Name ways employees are oriented, trained, and
evaluated
▫ List the ways an employee’s status might change
3. Key Terms
• Human resource management
• Job description
• Compensation
• Recruitment
• Orientation
• On-the-job training
• Group training
• Performance appraisal
• Promotion
• Transfer
• Separation
4. Employees: the Key to Success
• A business’s human resource is the people who
work for it
• Human resources management is the
process of finding, selecting, training,
and evaluating employees.
• The first step in this process is finding
the right person for the job.
5. Job Description
• Job description is a detailed outline of the
duties, qualifications and conditions required to
do a specific job
• Compensation is how much the job pays and the
benefits offered
Example of an Accounting Job Description
6. Employee Benefits
• Health care
▫ HMO
▫ PPO
▫ Hospitalization
• Retirement
▫ Social security
▫ Pension plans
▫ 401K or 403B
7. Job Recruitment
• To find the best person for the job, the human
resource manager must recruit them
• Recruitment means actively looking for qualified
people to fill a job
• Ways to recruit
▫ Place ads
Newspaper
Magazine
Schools
Internet
8. The Selection Process
• You can increase your chances
▫ A neat appearance, poise and confident
▫ The skill needed for the job
▫ Communication skills
▫ Know how to do business around the world
Find out the acceptable business practices in the
country the business is located in.
Get acquainted with what other country do
Check the Internet for information about
international business
9. Steps in Selecting a Candidate for a
Job
• Each candidate must fill out an application
listing his experience, skills, and references
• Interview the candidate to get detailed
information about them
• Test the candidate to make sure they have the
right skills
• Check out their references
10. Developing Employees
• Orientation
▫ The process of helping new employees adjust to a
company
• Training
▫ On-the-job training involves learning a new job by
actually doing it
▫ Group training an instructor or manager teacher an
employee to use the program in a class with other
employees
• Evaluating Employees
▫ Performance appraisal is an evaluation of how well an
employee is doing their job.
11. Employee Turnover
• Promotion
▫ Move to a higher-level job with more authority,
responsibility and pay
• Transfer
▫ A move to another job within a company at the
same level and pay
12. Employee Turnover (cont.)
• Separation
▫ Leaving a company for any reason
Quit
Resign
Retire
▫ Can be voluntary or involuntary
Downsizing – reduce the number of employees
Layoff occurs when there is not enough work for all
employees
Termination or fired (last resort)