In most ISVs, developers double up us testers and there is no formal testing process in place, Due attention is not given to QA and is looked at only when schedule and time permits, This is most likely to result in increased rework, decreased customer satisfaction, increased support and product maintenance costs. Independent testing or 3rd party testing, as it is famously called can help ISVs in addressing the pains listed above.

1. Independent testing – the only way to ensure product quality!
In most ISVs, developers double up us testers and there is no formal testing process in place.
Due attention is not given to QA and is looked at only when schedule and time permits.
This is most likely to result in increased rework, decreased customer satisfaction, increased
support and product maintenance costs. Independent testing or 3rd party testing, as it is
famously called can help ISVs in addressing the pains listed above.
Some of the reasons that substantiate usage of 3rd party testing by ISVs are:
1. Good software development practice calls for separating the development team from the
testing team. This allows provision of unbiased view of the product quality and greater
visibility of product issues. It also reduces direct staff costs for the ISVs who do not have
to staff QA internally.
2. Testing lifecycle goes through staffing peaks and troughs and this becomes a huge
challenge for in-house testing functions, whereas 3rd party testing companies have that
flexibility.
3. ISV can save up to 40% in direct staff cost and around 20% in associated costs of
outsourcing it to a 3rd party testing company.
4. 3rd party testing companies can help ISVs reduce their time to market with increased
product quality, enhancing their competitive advantage.
5. Software product testing is a specialist skill, and cannot be accomplished by the
developer community. It is difficult for ISVs to allocate enough funds to internally hire
expert resources or train their existing resources, resulting in compromised product
quality.
6. Partnership with a 3rd party testing company is more strategic and not a mere cost
saving measure.
7. 3rd party testing companies can reduce the overall product engineering costs by up to
40%
8. 3rd party can bring IP in the form of test automation frameworks and the experience of
having been there and done that for ISVs.
Ivesia has partnered with many ISVs in helping them improve their product quality and
allowing them to focus on their core strengths of innovation and product development.
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