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Risk Analysis &
Management
8/29/17 ICB PM User Group
Why Risk Analysis
• Develop registry of known causes of poor performance
• Aid decision making (project direction, scheduling and budget)
• Identify KPIs for project monitoring and status reporting
• Identify proactive actions
• Avoid crisis management
• Comply with auditing requirements
8/29/17 ICB PM User Group
Common Addressed
Heuristics
– Rules of thumb
– Intuition
– Guesstimates
– Common sense
Cognition
- Project current good/bad outcomes
too far in future
Optimism
- Being overly optimistic for planned
actions
Fear and Doubt
- Disseminating negative
(dis)information for project credibility
8/29/17 ICB PM User Group
Risk Analysis vs. Risk Management
• Risk Analysis
Systematic study
• Risk Management
Active process
• Assess risks
• Communicate risks
• Manage risks
8/29/17 ICB PM User Group
Project’s Strategic Objectives
Risk Analysis
Risk Reporting
Threats and Opportunities
Decision
Risk Management
Risk Reporting
Monitoring
Risk Identification
Qualitative
Risk Estimation
Quantitative
Risk Evaluation
Risk Factors
• Events and conditions that drive uncertainty in project
– Favorable (Opportunities)
– Unfavorable (Negative Risk)
• Key factors
– Common risk factors checklists
– Often unique to a project
– Not derivable from historical information
8/29/17 ICB PM User Group
Quality and Quantity Risk Analysis
• Quality
Identify
– Potential risks
– Vulnerable resources and assets
• Quantity
Arithmetic score
– Probability
– Impact
8/29/17 ICB PM User Group
Risk Score
Probability
(0-1)
Impact on Project (0-100)
Low (10) Medium (50) High (100)
High (1.0) Low (10) Medium (50) High (100)
Medium (0.5) Low (5) Medium (25) Medium (50)
Low (0.1) Low (1) Low (5) Low (10)
8/29/17 ICB PM User Group
• Risk Contingency
The less risk project is willing , the more contingency
– P80 – risk adverse (suggested)
– P50 – risk neutral
– P30 – risk seeking
HowTo
• Risk Factor Checklists
– Identify Risk Factors
– Suggest Management activities
• Risk Simulation (What-if)
– Complex relationships in a system with multiple steps (manufacturing, budgeting)
• Monte Carlo
– Significant uncertainties in many parameters (economics, sales)
• Step 1: Create a parametric model, y = f(x1, x2, ..., xq).
• Step 2: Generate a set of random inputs, xi1, xi2, ..., xiq.
• Step 3: Evaluate the model and store the results as yi.
• Step 4: Repeat steps 2 and 3 for i = 1 to N.
8/29/17 ICB PM User Group
Project Risk Factors
8/29/17 ICB PM User Group
Characteristics Low risk Medium risk High risk
The business benefit of the project is:  Well defined   Poorly defined
The scope of the project is:  Well defined   Poorly defined
The project sponsor is:  Identified, committed, and enthusiastic   Not identified or not enthusiastic
The business customer commitment level is:  Passionate and enthusiastic   Passive and hard to engage
The project manager has:  Similar experience on multiple projects   Little experience on similar projects
The project team is:  Located together   Dispersed at multiple sites
Project management processes and procedures are:  Familiar and will be utilized   Not familiar and will not be utilized
The business requirements of the project are:  Understood and straightforward   Very vague or very complex
The system availability requirements include:  Windows of availability and downtime   Availability on a 24/7 basis
The technical requirements are:  Similar to others in the company   New and complex
The data requirements are:  Simple   Complex
The number of locations to deploy to is:  One   More than four
The number of system interfaces are:  One or none   More than five
The number of organizations this will affect is:  One or two   More than five
The total estimated effort hours are:  Fewer than 1,000   Greater than 5,000
The total estimated project duration is:  Fewer than three months   Longer than one year
The subject matter is:  Well known by the project team   Not well known by the project team
The project is dependent on:  Zero or one outside project or team   Three or more outside teams or projects
Business processes, procedures, policies require:  Little or no change   Substantial change
Changes to the organizational structure require:  Little or no change   Substantial change
The technology being utilized consists of:  Existing software, hardware, languages, databases, and tools   New software, hardware, languages, databases, or tools (or new releases)
The quality of current data is:  Well defined and simple to convert   Poor or complex to convert
If a package implementation:
 No (or minimal) customization is needed
 The product or release is stable
 The vendor is familiar in this market



 Heavy customization is needed
 The product or release is new to the market
 The vendor is new to this market
8/29/17 ICB PM User Group

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Risk analysis and management

  • 2. Why Risk Analysis • Develop registry of known causes of poor performance • Aid decision making (project direction, scheduling and budget) • Identify KPIs for project monitoring and status reporting • Identify proactive actions • Avoid crisis management • Comply with auditing requirements 8/29/17 ICB PM User Group
  • 3. Common Addressed Heuristics – Rules of thumb – Intuition – Guesstimates – Common sense Cognition - Project current good/bad outcomes too far in future Optimism - Being overly optimistic for planned actions Fear and Doubt - Disseminating negative (dis)information for project credibility 8/29/17 ICB PM User Group
  • 4. Risk Analysis vs. Risk Management • Risk Analysis Systematic study • Risk Management Active process • Assess risks • Communicate risks • Manage risks 8/29/17 ICB PM User Group Project’s Strategic Objectives Risk Analysis Risk Reporting Threats and Opportunities Decision Risk Management Risk Reporting Monitoring Risk Identification Qualitative Risk Estimation Quantitative Risk Evaluation
  • 5. Risk Factors • Events and conditions that drive uncertainty in project – Favorable (Opportunities) – Unfavorable (Negative Risk) • Key factors – Common risk factors checklists – Often unique to a project – Not derivable from historical information 8/29/17 ICB PM User Group
  • 6. Quality and Quantity Risk Analysis • Quality Identify – Potential risks – Vulnerable resources and assets • Quantity Arithmetic score – Probability – Impact 8/29/17 ICB PM User Group
  • 7. Risk Score Probability (0-1) Impact on Project (0-100) Low (10) Medium (50) High (100) High (1.0) Low (10) Medium (50) High (100) Medium (0.5) Low (5) Medium (25) Medium (50) Low (0.1) Low (1) Low (5) Low (10) 8/29/17 ICB PM User Group • Risk Contingency The less risk project is willing , the more contingency – P80 – risk adverse (suggested) – P50 – risk neutral – P30 – risk seeking
  • 8. HowTo • Risk Factor Checklists – Identify Risk Factors – Suggest Management activities • Risk Simulation (What-if) – Complex relationships in a system with multiple steps (manufacturing, budgeting) • Monte Carlo – Significant uncertainties in many parameters (economics, sales) • Step 1: Create a parametric model, y = f(x1, x2, ..., xq). • Step 2: Generate a set of random inputs, xi1, xi2, ..., xiq. • Step 3: Evaluate the model and store the results as yi. • Step 4: Repeat steps 2 and 3 for i = 1 to N. 8/29/17 ICB PM User Group
  • 9. Project Risk Factors 8/29/17 ICB PM User Group
  • 10. Characteristics Low risk Medium risk High risk The business benefit of the project is:  Well defined   Poorly defined The scope of the project is:  Well defined   Poorly defined The project sponsor is:  Identified, committed, and enthusiastic   Not identified or not enthusiastic The business customer commitment level is:  Passionate and enthusiastic   Passive and hard to engage The project manager has:  Similar experience on multiple projects   Little experience on similar projects The project team is:  Located together   Dispersed at multiple sites Project management processes and procedures are:  Familiar and will be utilized   Not familiar and will not be utilized The business requirements of the project are:  Understood and straightforward   Very vague or very complex The system availability requirements include:  Windows of availability and downtime   Availability on a 24/7 basis The technical requirements are:  Similar to others in the company   New and complex The data requirements are:  Simple   Complex The number of locations to deploy to is:  One   More than four The number of system interfaces are:  One or none   More than five The number of organizations this will affect is:  One or two   More than five The total estimated effort hours are:  Fewer than 1,000   Greater than 5,000 The total estimated project duration is:  Fewer than three months   Longer than one year The subject matter is:  Well known by the project team   Not well known by the project team The project is dependent on:  Zero or one outside project or team   Three or more outside teams or projects Business processes, procedures, policies require:  Little or no change   Substantial change Changes to the organizational structure require:  Little or no change   Substantial change The technology being utilized consists of:  Existing software, hardware, languages, databases, and tools   New software, hardware, languages, databases, or tools (or new releases) The quality of current data is:  Well defined and simple to convert   Poor or complex to convert If a package implementation:  No (or minimal) customization is needed  The product or release is stable  The vendor is familiar in this market     Heavy customization is needed  The product or release is new to the market  The vendor is new to this market 8/29/17 ICB PM User Group