(Note: slide share screwed up the formatting of the slides. For a cleaner version see my google slides: https://docs.google.com/presentation/d/1RcttXkUhNXQ-wrAEwT6sKlK92OEml7eUNlEGVOASLAY/edit?usp=sharing)
Presented at MarTech conference on 2018.04.25
“How do we create better customer experiences amongst an increasingly non-linear customer journey and fragmented technology stacks?”
In this talk, Tomasz Tunguz of Redpoint ventures and Isaac Wyatt of HashiCorp present three frameworks to unify the three functions of a Go-to-Market organization to a singular customer journey that creates more value for the customer, and by extension the business, and also a potential career path for a -ops practitioner to the C-suite.