DHL's vision is to be the preferred global express and logistics partner, leading in quality, profitability, and market share with customers trusting them. Their mission is to be the first choice worldwide by enhancing customer business through the highest quality express and logistics solutions, attracting and developing exceptional people in a global work environment, and acting responsibly in the communities where they operate.
1. Vision
Customer trust DHL as the preferred global express and logistics partner, leading the
industry in terms of quality, profitability and market share.
Mission
To be the first choice worldwide.
Enhance the business of their customers by offering highest quality express and
logistics solutions.
Attract, develop and retains exceptional people by creating a truly global working
environment.
Responsible corporate citizen in all countries in which they operate, taking into
account the social and environmental needs of the employees, local communities
and the public.
DHL,(2014)
DHL(2014).Retrieved August 13, 2014, from http://www.slideshare.net/SM3027/dhl-
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