You thought this would be easy. The complexity of Organizational Change
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This presentation provides a detailed look at organizational elements that impact the success (or failure) of change.
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You thought this would be easy. The complexity of Organizational Change
- 1. WHAT THEY DIDN’T TELL YOU ABOUT MANAGING ORGANIZATIONAL CHANGE. You thought this would be easy … Dr. Jim Bohn Pro/Axios Minneapolis, MN USA
- 2. 70% Failure Rate You‟ve heard the statistic. 70% of all change efforts fail. But perhaps you‟re curious about “Why?” The next few slides provide a detailed look at organizational elements that impact the success (or failure) of change initiatives.
- 3. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Individuals Leader Characteristics Groups/ Teams Affected Departments Organizational Context Brain Science Motivation Organizational Citizenship Employee Engagement Effectiveness Involvement Modeling Efficacy Group Dynamics within a team Turf Battles between teams Direct Involvement Peripheral Awareness Executive Direction Rationale Communication Individuals Organization All organizational change is mediated through individuals … Edgar Schein
- 4. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Individuals Brain Science Motivation Organizational Citizenship Employee Engagement Individuals Organization All organizational change is mediated through individuals … Edgar Schein Since high level strategy drives organizational change, the need to gain individual buy-in is often overlooked. Individuals are complex entities with their own goals, interests, desires, plans, fears, concerns, and dreams. Individuals choose how much discretionary output they will contribute to an organization during a change.
- 5. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Individuals Leader Characteristics Brain Science Motivation Organizational Citizenship Employee Engagement Effectiveness Involvement Modeling Efficacy Individuals Organization All organizational change is mediated through individuals … Edgar Schein Leaders are critical drivers in the success (or failure) of organizational change. Leaders are highly trained in their own disciplines (finance, sourcing, engineering, HR, facilities, IT, etc.) but they are not trained in managing change. Leaders are sometimes unaware how their behavior (in support of or rejection of the change) impacts followers, peers, and team members.
- 6. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Individuals Leader Characteristics Groups/ Teams Brain Science Motivation Organizational Citizenship Employee Engagement Effectiveness Involvement Modeling Efficacy Group Dynamics within a team Turf Battles between teams Individuals Organization All organizational change is mediated through individuals … Edgar Schein Groups have their own set of motivations, goals, priorities, competit ion for resources, and daily work demands. Groups have „history‟ with one another. Groups have team members who sharply disagree about how (or even if!) the change should be implemented.
- 7. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Individuals Leader Characteristics Groups/ Teams Affected Departments Brain Science Motivation Organizational Citizenship Employee Engagement Effectiveness Involvement Modeling Efficacy Group Dynamics within a team Turf Battles between teams Direct Involvement Peripheral Awareness Individuals Organization All organizational change is mediated through individuals … Edgar Schein Departments, di visions, supporti ng teams and groups are often impacted by a change. Intergroup change communication does not happen without serious, deliberate, systematic action and leadership.
- 8. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Organizational Context Executive Direction Rationale Communication Individuals Organization All organizational change is mediated through individuals … Edgar Schein Individuals Leader Characteristics Groups/ Teams Affected Departments Brain Science Motivation Organizational Citizenship Employee Engagement Effectiveness Involvement Modeling Efficacy Group Dynamics within a team Turf Battles between teams Direct Involvement Peripheral Awareness Yet, organizational strategy and context often set the direction for change without consideration of these prior levels of complexity.
- 9. 6/24/2013PRO/Axios: Organizational Insight The complexity of change Individuals Leader Characteristics Groups/ Teams Affected Departments Organizational Context Brain Science Motivation Organizational Citizenship Employee Engagement Effectiveness Involvement Modeling Efficacy Group Dynamics within a team Turf Battles between teams Direct Involvement Peripheral Awareness Executive Direction Rationale Communication Individuals Organization All organizational change is mediated through individuals … Edgar Schein All of these elements must be addressed to make a change part of an organization. What is your plan to make that happen?
- 10. Pro/Axios We offer plainspoken guidance for those who do the work. Check out the Rapid Diagnostic @ www.ProAxios.com info@proaxios.com 651-302-1574 Minneapolis, MN, USA 6/24/2013Organizational Insight Leading to Organizational Transformation