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Product and Brand Strategy
                                Prof Narayan Janakiraman
                                       Mktg 559
                                      Spring 2011




Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Product Management
                                  =
                          1. Product Design
                                  +
                         2. Product Strategy

Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
WHO?




Tuesday, June 7, 2011
HOW?




Tuesday, June 7, 2011
HOW
                        MANY?




Tuesday, June 7, 2011
INFORMATION
                            PUMP




Tuesday, June 7, 2011
Products that CAN be created in this class...




Tuesday, June 7, 2011
Products that CAN be created in this class...
                                     HEAD BLADE




Tuesday, June 7, 2011
Products that CAN be created in this class...
                                       SLANKET




Tuesday, June 7, 2011
Products that CANNOT be created in this class...




Tuesday, June 7, 2011
Products that CANNOT be created in this class...




Tuesday, June 7, 2011
Products that CANNOT be created in this class...




Tuesday, June 7, 2011
Tuesday, June 7, 2011
Functional Decomposition Method
                House of Quality
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
New Product Development as a Sequential
                                           Process of Stages with Explicit Deliverables!

                                       Booz-Allen & Hamilton!
                                                                                                    URBAN & HAUSER!

                                                   New Product!                                          OPPORTUNITY !
                                               Development Strategy!                                       IDENTIFICATION!


                                                                Idea Generation!

                                                                                                                         DESIGN!
                        0 - 5% of costs!                             Screening & Evaluation!
                                                                     Concepts!

                                                                                    Business Analysis!
                                                                                                                                    TESTING &!
                                                                                                                                      IMPROVING!
                                           5 - 30% of costs!                                    Development!

                                                                                                                                             LAUNCH!
                                                                                                             Testing!


                                                               10 - 20% of costs!                              Commercialization!



                                                                          60 - 80% of costs!




Tuesday, June 7, 2011
Customer inputs to
                                        Product Design
                                                               Depth Interviews
                        QUALITATIVE                             Focus Groups
                                                               Expert Judgement




                                         Standard Surveys                         Product use test
                                         Concept Tests                            Pre Test Market
                        QUANTITATIVE     Perceptual Maps                          Test Market
                                         Conjoint Analysis                        Electronic Test Market




                                               PRE-PROTOTYPE                            POST-PROTOTYPE




Tuesday, June 7, 2011
Customer inputs to
                                        Product Design
                                                               Depth Interviews
                        QUALITATIVE                             Focus Groups
                                                               Expert Judgement
                                                               Information Pump


                                         Standard Surveys                         Product use test
                                         Concept Tests                            Pre Test Market
                        QUANTITATIVE     Perceptual Maps                          Test Market
                                         Conjoint Analysis                        Electronic Test Market




                                               PRE-PROTOTYPE                            POST-PROTOTYPE




Tuesday, June 7, 2011
Customer inputs to
                                        Product Design
                                                                   Depth Interviews
                        QUALITATIVE                                 Focus Groups
                                                                   Expert Judgement
                                                                   Information Pump


                                             Standard Surveys                         Product use test
                                             Concept Tests                            Pre Test Market
                        QUANTITATIVE         Perceptual Maps                          Test Market
                                             Conjoint Analysis                        Electronic Test Market

                                        QFD - House of Quality
                                        Functional Decomposition



                                                   PRE-PROTOTYPE                            POST-PROTOTYPE




Tuesday, June 7, 2011
Customer inputs to
                                        Product Design
                                                                   Depth Interviews
                        QUALITATIVE                                 Focus Groups
                                                                   Expert Judgement
                                                                   Information Pump


                                             Standard Surveys                         Product use test
                                             Concept Tests                            Pre Test Market
                        QUANTITATIVE         Perceptual Maps                          Test Market
                                             Conjoint Analysis                        Electronic Test Market

                                        QFD - House of Quality
                                                                                      Marketing Strategy
                                        Functional Decomposition



                                                   PRE-PROTOTYPE                            POST-PROTOTYPE




Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
Product strategy:
            using       Consumer feedback
        to beat competition




Tuesday, June 7, 2011
New!
                                  sales!
                                  per year!
             WHEN are consumers
                likely to buy?



            THE BASS MODEL



                                              Years in Market!



Tuesday, June 7, 2011
Cindy ‘the
                                      brand
                            100%   manager’ gets
                                    promoted
                                                    Steve, her
                 Who do                            replacement,
                                                     gets fired
              you want to
                                                                  John, ‘the
                      be?                                         caretaker’,
                                                                  takes over




                                      Years in market


Tuesday, June 7, 2011
Tuesday, June 7, 2011
Tuesday, June 7, 2011
For the next class
                         Two articles on Information Pump
                        • Simple
                        • Technical
                         Read them and come prepared to discuss
                        • Identifying needs - strengths and weaknesses of FGD,
                           Depth Interviews, Expert Opinion, Information Pump
                         Bring a new product to class that you can show and
                         explain
Tuesday, June 7, 2011

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L1

  • 1. Product and Brand Strategy Prof Narayan Janakiraman Mktg 559 Spring 2011 Tuesday, June 7, 2011
  • 7. Product Management = 1. Product Design + 2. Product Strategy Tuesday, June 7, 2011
  • 16. HOW MANY? Tuesday, June 7, 2011
  • 17. INFORMATION PUMP Tuesday, June 7, 2011
  • 18. Products that CAN be created in this class... Tuesday, June 7, 2011
  • 19. Products that CAN be created in this class... HEAD BLADE Tuesday, June 7, 2011
  • 20. Products that CAN be created in this class... SLANKET Tuesday, June 7, 2011
  • 21. Products that CANNOT be created in this class... Tuesday, June 7, 2011
  • 22. Products that CANNOT be created in this class... Tuesday, June 7, 2011
  • 23. Products that CANNOT be created in this class... Tuesday, June 7, 2011
  • 25. Functional Decomposition Method House of Quality Tuesday, June 7, 2011
  • 31. New Product Development as a Sequential Process of Stages with Explicit Deliverables! Booz-Allen & Hamilton! URBAN & HAUSER! New Product! OPPORTUNITY ! Development Strategy! IDENTIFICATION! Idea Generation! DESIGN! 0 - 5% of costs! Screening & Evaluation! Concepts! Business Analysis! TESTING &! IMPROVING! 5 - 30% of costs! Development! LAUNCH! Testing! 10 - 20% of costs! Commercialization! 60 - 80% of costs! Tuesday, June 7, 2011
  • 32. Customer inputs to Product Design Depth Interviews QUALITATIVE Focus Groups Expert Judgement Standard Surveys Product use test Concept Tests Pre Test Market QUANTITATIVE Perceptual Maps Test Market Conjoint Analysis Electronic Test Market PRE-PROTOTYPE POST-PROTOTYPE Tuesday, June 7, 2011
  • 33. Customer inputs to Product Design Depth Interviews QUALITATIVE Focus Groups Expert Judgement Information Pump Standard Surveys Product use test Concept Tests Pre Test Market QUANTITATIVE Perceptual Maps Test Market Conjoint Analysis Electronic Test Market PRE-PROTOTYPE POST-PROTOTYPE Tuesday, June 7, 2011
  • 34. Customer inputs to Product Design Depth Interviews QUALITATIVE Focus Groups Expert Judgement Information Pump Standard Surveys Product use test Concept Tests Pre Test Market QUANTITATIVE Perceptual Maps Test Market Conjoint Analysis Electronic Test Market QFD - House of Quality Functional Decomposition PRE-PROTOTYPE POST-PROTOTYPE Tuesday, June 7, 2011
  • 35. Customer inputs to Product Design Depth Interviews QUALITATIVE Focus Groups Expert Judgement Information Pump Standard Surveys Product use test Concept Tests Pre Test Market QUANTITATIVE Perceptual Maps Test Market Conjoint Analysis Electronic Test Market QFD - House of Quality Marketing Strategy Functional Decomposition PRE-PROTOTYPE POST-PROTOTYPE Tuesday, June 7, 2011
  • 38. Product strategy: using Consumer feedback to beat competition Tuesday, June 7, 2011
  • 39. New! sales! per year! WHEN are consumers likely to buy? THE BASS MODEL Years in Market! Tuesday, June 7, 2011
  • 40. Cindy ‘the brand 100% manager’ gets promoted Steve, her Who do replacement, gets fired you want to John, ‘the be? caretaker’, takes over Years in market Tuesday, June 7, 2011
  • 43. For the next class Two articles on Information Pump • Simple • Technical Read them and come prepared to discuss • Identifying needs - strengths and weaknesses of FGD, Depth Interviews, Expert Opinion, Information Pump Bring a new product to class that you can show and explain Tuesday, June 7, 2011