This document outlines concepts in product and brand strategy from a marketing class. It discusses key aspects of product management including product design and product strategy. It provides examples of products that could and could not be created for the class. It also covers topics like how to gather customer inputs for product design through qualitative and quantitative methods. New product development stages and costs are outlined. The document concludes with discussions on product strategy, the Bass model for new product sales over time, and challenges managing a brand over the years in market.
31. New Product Development as a Sequential
Process of Stages with Explicit Deliverables!
Booz-Allen & Hamilton!
URBAN & HAUSER!
New Product! OPPORTUNITY !
Development Strategy! IDENTIFICATION!
Idea Generation!
DESIGN!
0 - 5% of costs! Screening & Evaluation!
Concepts!
Business Analysis!
TESTING &!
IMPROVING!
5 - 30% of costs! Development!
LAUNCH!
Testing!
10 - 20% of costs! Commercialization!
60 - 80% of costs!
Tuesday, June 7, 2011
32. Customer inputs to
Product Design
Depth Interviews
QUALITATIVE Focus Groups
Expert Judgement
Standard Surveys Product use test
Concept Tests Pre Test Market
QUANTITATIVE Perceptual Maps Test Market
Conjoint Analysis Electronic Test Market
PRE-PROTOTYPE POST-PROTOTYPE
Tuesday, June 7, 2011
33. Customer inputs to
Product Design
Depth Interviews
QUALITATIVE Focus Groups
Expert Judgement
Information Pump
Standard Surveys Product use test
Concept Tests Pre Test Market
QUANTITATIVE Perceptual Maps Test Market
Conjoint Analysis Electronic Test Market
PRE-PROTOTYPE POST-PROTOTYPE
Tuesday, June 7, 2011
34. Customer inputs to
Product Design
Depth Interviews
QUALITATIVE Focus Groups
Expert Judgement
Information Pump
Standard Surveys Product use test
Concept Tests Pre Test Market
QUANTITATIVE Perceptual Maps Test Market
Conjoint Analysis Electronic Test Market
QFD - House of Quality
Functional Decomposition
PRE-PROTOTYPE POST-PROTOTYPE
Tuesday, June 7, 2011
35. Customer inputs to
Product Design
Depth Interviews
QUALITATIVE Focus Groups
Expert Judgement
Information Pump
Standard Surveys Product use test
Concept Tests Pre Test Market
QUANTITATIVE Perceptual Maps Test Market
Conjoint Analysis Electronic Test Market
QFD - House of Quality
Marketing Strategy
Functional Decomposition
PRE-PROTOTYPE POST-PROTOTYPE
Tuesday, June 7, 2011
38. Product strategy:
using Consumer feedback
to beat competition
Tuesday, June 7, 2011
39. New!
sales!
per year!
WHEN are consumers
likely to buy?
THE BASS MODEL
Years in Market!
Tuesday, June 7, 2011
40. Cindy ‘the
brand
100% manager’ gets
promoted
Steve, her
Who do replacement,
gets fired
you want to
John, ‘the
be? caretaker’,
takes over
Years in market
Tuesday, June 7, 2011
43. For the next class
Two articles on Information Pump
• Simple
• Technical
Read them and come prepared to discuss
• Identifying needs - strengths and weaknesses of FGD,
Depth Interviews, Expert Opinion, Information Pump
Bring a new product to class that you can show and
explain
Tuesday, June 7, 2011