Digital transformation is not just about technological implementation, but an organizational change at the intersection of technology, business and people, such reflection must take into account countless possibilities.
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2. It is very difficult running a business which is an amalgamation of different
decisions over time regarding investment, service innovation and technology.
Digital transformation is not just about technological implementation, but an
organizational change at the intersection of technology, business and people, such
reflection must take into account countless possibilities.
3.
4. Understanding the difference between digitalisation versus
digital transformation
A lot of people mistakenly interchange digital transformation with technology. It
does undoubtedly include technology combined with emerging digital capabilities
affecting all areas of the business. But it is important to understand that the
transformation is not just about the technology itself, rather about implementation
and leadership as well.
However, before you take a leap to the next level it is important to understand that
there is a major distinction between digitalisation and digital transformation.
5. Digitalisaiton is all about modernizing existing processes and systems and
applying new technology for optimum results. For instance, a bank developing an
app to scan cheque and pay into your account is an example of digitalization.
Digital transformation is about completely turning around business operations
with new technology innovation. Digital transformation has radically shifted from
the phase of strategy to execution in the majority of businesses across the globe.
6. Enterprise Digital Transformation Strategy: Key to Success
Digital transformation requires major investment in people, processes and
products. It should be noted that the most vital performance metric is the impact
on customer experience -- which translates into increased retention and revenue.
Connecting People:
Successful digital transformation is not just about digitalization, but mainly about
empowering people. After all, people play a critical role in changing the
organization. Is your digital transformation initiative strong enough to empower
people to streamline process and quicken time to market
7. Enhancing Products
Product enhancement is the natural step in building user experience, leading to
digital transformation. The big question is how will your product grow and evolve?
In such scenario, investing in tools and technologies to improve customer
experience initiatives is important rather than simple relying on real-time data.
Streamlining Processes
Keep in mind that the impact on customer experience should be the sole reason
driving your process. Focus on areas where the will help you achieve the greatest
impact coupled with a high probability of success. Customize a process to make
sense for your enterprise.
8. Conclusion
Remember, digital transformation is not a standalone process, rather an integral
part of business strategy. The process behind digital transformation must be
carefully planned with both mature and emerging technologies, skillset of your
people to implement transformation initiatives and the acceptance levels of
customers to undergo and experience changes.
9. Digital transformation can unlock a world of new possibilities.
Get in touch with our team to know more.
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