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VP OF MARKETING: STRATEGY AND
FIRST 90 DAY PLAN TO ACHIEVE
MARKETING SUCCESS
Janice Zhang
July 2018
Note: this slide deck is sanitized intentionally to showcase the framework
Before
• Company positioning (before)
• Revenue (before)
• Product positioning (before)
• Marketing KPIs (before)
After
• Company positioning (after)
• Revenue (after)
• Product positioning (after)
• Marketing KPIs (after)
CASE STUDY: A SUCCESS STORY
* It normally takes about 6 months to showcase marketing success. Do not confuse quick wins with repeatable success
2
Built a high performing marketing team
MarTech
& Ops
Marketing
Contribution
• Brand SoV
• User base growth
• leads per month
• Contribution to
sales pipeline
• Sales pipeline
coverage
Demand
Gen
Branding
Product
Marketing
Event
Marketing
PR/AR
MARKETING: AN OVERALL PICTURE
• Company
branding
• Brand kit
• Website
• Campaigns
strategy
• Campaign
cadence
• MarTech
• stack
• Marketing
Automation
• Digital
Marketing
• Value prop
• Product
positioning
• Pricing
• Commercial
events
• Community
events • PR
• AR• Personas
• Campaign
measurement
• Collaterals
• ROI analysis
3
WS
Strengths
• 1
• 2
• 3
• 4
• 5
T • 1
• 2
• 3
• 4
• 5
Threats
• 1
• 2
• 3
• 4
• 5
Weaknesses
O • 1
• 2
• 3
• 4
• 5
Opportunities
USE SWOT ANALYSIS TO DEFINE MARKETING STRATEGY
4
ESTIMATE MARKET SIZE & IDENTIFY TARGETS
Total
Addressable
Market
ü Description of the TAM
• US vs international
• Industry
• Competition
Target
Segment
ü Description of the target segment
Target
Customers
ü Description of the target customers
• Product and technology
• Stage of adoption: innovator, early adopter, majority, or laggards
• Other attributes
Key personas
ü Description of the key persons
• User profiles
• Buyer profile
• Influencer profile
5
UNPACK THE CONVERSION MATH: FUNNEL REVIEW
Funnel
Stages
Conversion Rate
Actual
● xx
Contacts
Leads
MQLs
SQLs
(Opp)
PoCs
Wins
~30%
~50%
~30%
~50%
~10%
Gap Analysis
Conversion Rate
Benchmark
xx
xx
xx
xx
xx
● xx
● xx
● xx
● xx
6
CALCULATE MONTHLY TARGETS
Stages Conversion Rate Monthly Targets
Wins xx
PoCs 50% xx
SQLs 30% xx
MQLs 50% xx
*Leads 30% xx
*Contacts 10% xx
Goal: xx
Remarks
• Time lags between conversion steps are not factored in—the calculated targets works best at steady state
• Need to establish different funnels for existing customers and new customers
7
Awareness Engagements Leads
Qualified
Leads
Opportunities
• Increase the TOF
volume
• More channels &
programs
• Thought leadership
content
• Smart opt-in
options
• Effectively
capture leads
• Engage and
nurture leads
• Segment leads
by persona
• Progressive
profiling
• Define criteria
for MQL & SQL
• Score by
behavioral &
demographic
• Account based
marketing for
B2B
• Define opportunity
stages
• Measure
conversion rates
• Identify all possible
paths to close the
deals
CONSTRUCT THE MARKETING & SALES FUNNEL
8
CASE STUDY FRAMEWORK
• STAR (Situation, Task, Actions, Results) framework for customer case studies
• Showcase ‘before’ and ‘after’
• Ask for customer quotes
• Synthesize the key takeaways
• Utilize design and stylistic elements to maximize readability
9
WEBSITE AUDIT
• Brand positioning and consistency
• Navigation
• Opportunities for visitors to opt-in
• Logical flow and CTAs
• Presence of case studies and customer logos
• Other areas as identified
10
90-DAY PLAN TO ACHIEVE MARKETING SUCCESS
• First 30 days (Sample)
• Understand the company goal and growth target
• Draft marketing budget and Marketing calendar for key activities for the year
• Start marketing planning and set up marketing funnel
• Map out KPIs
• Identify talent/skill gaps
• Study key product offerings and product roadmap
• Identify key competitors
• Review brand identity and brand promises with the CEO and the exec team
• Gather key asks from frontline sales
• Sit in customer calls and support calls
11
90-DAY PLAN TO ACHIEVE MARKETING SUCCESS (CONT’D)
60 to 90 days (Sample)
• Review lead qualification criteria and the hand off between marketing and sales
• Review key customer segments and the characteristics of them
• Review key customer wins to identify common patterns
• Develop a multi-channel demand gen plan
• Review ALL marketing and digital tools
• Review marketing automation platform
• Performance review with existing agencies
• Identify ways to engage analysts and media
• Update key buyer personas
• Review sales collaterals
• Brand review (and refresh if needed)
• Review key conferences line-up
12
THANK YOU!
Please contact Janice Zhang for training or consulting interests.
Janice.zh@gmail.com

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Marketing strategy and first 90 day plan

  • 1. VP OF MARKETING: STRATEGY AND FIRST 90 DAY PLAN TO ACHIEVE MARKETING SUCCESS Janice Zhang July 2018 Note: this slide deck is sanitized intentionally to showcase the framework
  • 2. Before • Company positioning (before) • Revenue (before) • Product positioning (before) • Marketing KPIs (before) After • Company positioning (after) • Revenue (after) • Product positioning (after) • Marketing KPIs (after) CASE STUDY: A SUCCESS STORY * It normally takes about 6 months to showcase marketing success. Do not confuse quick wins with repeatable success 2
  • 3. Built a high performing marketing team MarTech & Ops Marketing Contribution • Brand SoV • User base growth • leads per month • Contribution to sales pipeline • Sales pipeline coverage Demand Gen Branding Product Marketing Event Marketing PR/AR MARKETING: AN OVERALL PICTURE • Company branding • Brand kit • Website • Campaigns strategy • Campaign cadence • MarTech • stack • Marketing Automation • Digital Marketing • Value prop • Product positioning • Pricing • Commercial events • Community events • PR • AR• Personas • Campaign measurement • Collaterals • ROI analysis 3
  • 4. WS Strengths • 1 • 2 • 3 • 4 • 5 T • 1 • 2 • 3 • 4 • 5 Threats • 1 • 2 • 3 • 4 • 5 Weaknesses O • 1 • 2 • 3 • 4 • 5 Opportunities USE SWOT ANALYSIS TO DEFINE MARKETING STRATEGY 4
  • 5. ESTIMATE MARKET SIZE & IDENTIFY TARGETS Total Addressable Market ü Description of the TAM • US vs international • Industry • Competition Target Segment ü Description of the target segment Target Customers ü Description of the target customers • Product and technology • Stage of adoption: innovator, early adopter, majority, or laggards • Other attributes Key personas ü Description of the key persons • User profiles • Buyer profile • Influencer profile 5
  • 6. UNPACK THE CONVERSION MATH: FUNNEL REVIEW Funnel Stages Conversion Rate Actual ● xx Contacts Leads MQLs SQLs (Opp) PoCs Wins ~30% ~50% ~30% ~50% ~10% Gap Analysis Conversion Rate Benchmark xx xx xx xx xx ● xx ● xx ● xx ● xx 6
  • 7. CALCULATE MONTHLY TARGETS Stages Conversion Rate Monthly Targets Wins xx PoCs 50% xx SQLs 30% xx MQLs 50% xx *Leads 30% xx *Contacts 10% xx Goal: xx Remarks • Time lags between conversion steps are not factored in—the calculated targets works best at steady state • Need to establish different funnels for existing customers and new customers 7
  • 8. Awareness Engagements Leads Qualified Leads Opportunities • Increase the TOF volume • More channels & programs • Thought leadership content • Smart opt-in options • Effectively capture leads • Engage and nurture leads • Segment leads by persona • Progressive profiling • Define criteria for MQL & SQL • Score by behavioral & demographic • Account based marketing for B2B • Define opportunity stages • Measure conversion rates • Identify all possible paths to close the deals CONSTRUCT THE MARKETING & SALES FUNNEL 8
  • 9. CASE STUDY FRAMEWORK • STAR (Situation, Task, Actions, Results) framework for customer case studies • Showcase ‘before’ and ‘after’ • Ask for customer quotes • Synthesize the key takeaways • Utilize design and stylistic elements to maximize readability 9
  • 10. WEBSITE AUDIT • Brand positioning and consistency • Navigation • Opportunities for visitors to opt-in • Logical flow and CTAs • Presence of case studies and customer logos • Other areas as identified 10
  • 11. 90-DAY PLAN TO ACHIEVE MARKETING SUCCESS • First 30 days (Sample) • Understand the company goal and growth target • Draft marketing budget and Marketing calendar for key activities for the year • Start marketing planning and set up marketing funnel • Map out KPIs • Identify talent/skill gaps • Study key product offerings and product roadmap • Identify key competitors • Review brand identity and brand promises with the CEO and the exec team • Gather key asks from frontline sales • Sit in customer calls and support calls 11
  • 12. 90-DAY PLAN TO ACHIEVE MARKETING SUCCESS (CONT’D) 60 to 90 days (Sample) • Review lead qualification criteria and the hand off between marketing and sales • Review key customer segments and the characteristics of them • Review key customer wins to identify common patterns • Develop a multi-channel demand gen plan • Review ALL marketing and digital tools • Review marketing automation platform • Performance review with existing agencies • Identify ways to engage analysts and media • Update key buyer personas • Review sales collaterals • Brand review (and refresh if needed) • Review key conferences line-up 12
  • 13. THANK YOU! Please contact Janice Zhang for training or consulting interests. Janice.zh@gmail.com