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IntelePeer CPaaS 2.0 Platform Overview
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Alan Quayle
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Intelepeer TADHack Orlando 2020 Intro to their resources.
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IntelePeer CPaaS 2.0 Platform Overview
1.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. TadHack - IntelePeer Cora Brito – Implementation Engineer Nelson Medina – Solutions Engineer
2.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. Fast, easy, and affordable Unlimited applications across enterprise Low code / no code capable Advanced analytics and dashboards Click to configure AI and machine learning Text to speech and translations Portal based, self-serve deployment, and management No CPE required, browser to cloud CPaaS 2.0 Redefining gold standard for CX
3.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. Atmosphere® Communications Platform CPaaS 2.0 Now the enterprise can quickly, easily and affordably design and deploy unforgettable omni-channel customer interactions SmartFlows Build custom, integrated omni- channel communication workflows Engage Easily create and manage omni-channel campaigns with pre-built templates Insights Make better business decisions with enriched customer interaction data Voice/SMS Voice & SMS are a great starting point to build out practical bundles
4.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. Atmosphere® SmartFlows
5.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. Target Audiences & Use Cases 5 Finance Customer ServiceSales & Marketing Perfect for companies that want to control their customer communications experience and implement a omni-channel communications strategy Promotions E-commerce Loyalty programs Bill payment & collections Prescription refills Alerts & notifications Customer communications Alerts & notifications
6.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. Join us at Slack for any questions at this link or by name: IntelepeerTADHack.slack.com https://join.slack.com/t/intelepeertadhack/shared_invite/zt-crq0w87n-8xxyZ5hmHdWKLh55XgFr~Q OR By Email: nmedina@Intelepeer.com cbrito@intelepeer.com Contact us!
7.
www.IntelePeer.comPropri etary an
d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. www.IntelePeer.comPropri etary an d con fi den ti al . © I n tel ePeer Cl ou d Commu n i cati on s, LLC. Al l ri gh ts reserved. Atmosphere® SmartFlows Quick Start Guide: https://www.intelepeer.com/docs/atmosphere- smartflows-quick-start-guide/ Atmosphere® SmartFlows Glossary: https://www.intelepeer.com/docs/atmosphere-smartflows- glossary/ Templates: https://www.intelepeer.com/docs-category/smartflows-templates/ Integration Guides: https://www.intelepeer.com/docs-category/smartflows-integration-guides/ • Amazon Alexa: https://www.intelepeer.com/docs/amazon-alexa-with-smartflows/ • IBM Watson Assistant: https://www.intelepeer.com/docs/configuration-guide-ibm-watson- assistant-over-sms-and-voice/ SmartFlows + Sentiment Platform Video: https://youtu.be/vCf0sdA0GVY Resources to get you started…
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