CapGemini Keynote. CPaaS Solutions: The DNA of Telco Innovation Patrice Crutel, Engagement Director, Communications, Capgemini VoLTE and VoWifi bring new access and codec evolution, but no new services. There is an urgent need for evolution beyond MMTEL (MultiMedia TELephony) services, to plug the emerging revenue gap as mobile internet services approach saturation, and possible in decline. Innovation is possible with 3rd parties AND customers: CPaaS (Communication Platform as a Service) is the mandatory step for telcos, opening of network resources via APIs / programmable telecoms. We’ll review opportunities for xVNOs who are ideally placed to quickly deploy and monetize these opportunities using cloud computing.

1. Patrice Crutel
Engagement Director –
Communications & Energy/Utilities
14-15th November 2017
CPaaS Solutions:
The DNA of Service Innovation

2. 2TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.
Agenda
 Capgemini in a nutshell
 Evolution of the Communication
 Towards a Network Layered Architecture
 CPaaS architecture for xNO and utilities

3. 3TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.
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Capgemini in a nutshell
Our vision of the evolution of the
Communication
Towards a Network Layered
Architecture
CPaaS for xNO and Untilities
Contents

4. 4TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
Almost 12,5 € Billion of Revenues and 190.000 employees over 40
countries & an Organization to bring the best services across industries

5. 5TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.
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02
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Capgemini in a nutshell
Our vision of the evolution of the
Communication
Towards a Network Layered
Architecture
CPaaS for xNO and Untilities
Contents

6. 6TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
Our vision of the evolution of Communication
 Vizual content becomes the means of Communication
• Discover capabilities
• Video Sharing
• Video Services
 Messaging service becomes a Data application
• Enhanced messaging service (Group Chat, Content Share…)
• Pre/PostCall
• Boosted by Google
 Multi-Device
• Anyone, Any Device, Any Time, Anywhere
• Multi-Ringing, Transfer of Sessions
• CPM
 Open to Innovation
• API for Third party developers
 Real time Communication on the Web
• webRTC  Click2All…
• Web Conferencing, Web SVI
 All IP Architecture
• Evolution of Legacy NGN towards IMS
• MMTEL + VAS services
2G 3G4G
Value
Added
Services
Multi
Number
 Voice (VoLTE/VoWifi) becomes an Application on
top of Data
• QoS guaranteed
IMS
EPC
Fraud
Video- Voice
Mail Server
(VVMS)
Discover
Capability
Video
Sharing
Ringback
Video
IP Messaging
SMS
OneNumber
per
usage type
CPM CAB
Entitlement
 Unified Team Communication
• Push To X (X= Voice/Video/Content…)
• Private LTE
Unified
Team
Comm.
4G
IoT
PF
BoT
API
eCommerce
Automotive
eHealth
Education
Gaming
Conferencing
Robotic
Entreprise
Contact Center

7. 7TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
Unleashing new services
beyond MMTEL services
IMS
TAS
(MMTEL AS)
Identity Presentation
Diversion / Transfer
Call Waiting
Conference
RingBackTone
ePC
Reachability
• Based on Presence
« Do Not Disturb »
• Based on Calendar
• Based on Location
Roaming
• Based on Calling
• Based on « Anonymous »
• Towards
 List of person(s)
 Voicemail (App)
 Social Network
(FB, Messenger…)
Diversion/Transfer
Unconditional/Conditional
Diversion to C-number or VMS
Conference
3-PTY Voice Call
(Web)Conferencing
• Voice / Video
• Content Sharing
• Location
• IM between parties
Social
VOICE
SOCIAL
Pay4Me
API
To Smartphone with SIM
using MSISDN
To any Device even SIM-less
• AnyWhere / AnyTime
• Based on Media, Location,
Reachability
Any Device
Identity Presentation
Presentation MSISDN or not
Presentation Contact Details
& Goal of the call
VMS
Call Assistant
Security
SPAM / Fraud

8. 8TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
And taking into account evolution of PMR, GMS-R, DECT solutions
to LTE-Based Push-To-X solutions - combining them with IoT
Combination of IoT and Unified Team Communication (Push-To-X) technologies
unleash
innovative use cases, bringing more productivity, automation and efficiency
Business
or operational logicIOT data
UTC
communication
UTC server
UTC handset
Open API in UTC server or mobile application or applications
let business or operantional events to automatically trigger communication sessions
Insert « contextual UTC inside » a business application
(whether mobile app or Web-based app)
Communication
services
Commercial xNO
Dedicated radio
Multimedia
Core

9. Command & Operation Center
Into the heart of Command Center, IoT data linked to UTC, could improve real-time monitoring of assets
and reduce response time during emergency situation.
IoT platform
UTC serverLive stream
Tactical map
Live stream
Geoloc
Local Dispatcher
Dispatcher
OPERATION CENTER
Alert
Real time monitoring
of fireman integrity
Automatic alert triggering
Dynamic support group
Real-time geolocalisation
or geofencing
Track equipment status
Alert
Improve intel
of critical situations
Support Team

10. 10TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.
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02
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Capgemini in a nutshell
Our vision of the evolution of the
Communication
Towards a Network Layered
Architecture
CPaaS for xNO and Untilities
Contents

11. 11TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
Deployment models
Network Elements
CLIENT
Multi-tenant portal
Packet-
Multimedia
Core
Broadband access
Services
catalog
NETWORK PROVIDER
Business applications
CLIENT
Multi-tenant portal
Broadband access
Access
catalog
NETWORK PROVIDER
Business applications
Network elements
…as a Network Provider
service
…as a Client commodity
CLIENT
Multi-tenant portal
Common Infrastructure
Broadband access
Network
catalog
NETWORK PROVIDER
Business applications
…as a service enabler
Services
Common Infrastructure
Network elements
Network Elements
1 0
0 1 01 0
0 1
0 1
1 1 0
1 0
0 1 01 0
0 1
0 1
1 1 0
Common Infrastructure
Packet-
Multimedia
Core
Common Infrastructure
Packet-
Multimedia
Core
Services
Services
Services
catalog
Multi-tenant portal
Broadband access

12. 12TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
Towards a Network Layered Architecture (1/2)
Data Core
« Everything over data »
Interco
Other Operators
NFVi
WebAppSoftPhone
Interco
Wifi
web
Other
Operator
IPX
Subscriber
MediaBilling Messaging
Services
BSSOSS
Infra
Communication
ServicesControl
Location Qos
WiFi
Communication Platform as a
Service (CPaaS)
Voice / Value-Added Services
Voice Mail, Media Server
Messaging
Policy & Control
Location
Control
Network Functions for
support of Signalling (SIP,
Diameter, SS7…), Media
(RTP…) and Security
(IPSec, TLS…)
Infrastructure
Support of Control and Service layers
Voice
Services
MANO
API
Exposure of communication capabilities

13. 13TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
Towards a Network Layered Architecture (2/2)
IMS
Packet Core
SBC SBC
NFVi
WebAppSoftPhone
ePDG
WiFi Access
webRTC GW
Other
Operator
IPX
TAS-SCC
UTC
SDM
MRF
IVR
VMS
Call
Assistant
OCS
CCF PCRF IP-SM
SMS-C
RCS
BSSOSS
3PTY
Infra
Communication
ServicesControl
GMLC
LRF
API GW
WiFi
Communication Platform as a
Service (CPaaS)
Voice / Value-Added Services
Voice Mail, Media Server
Messaging
Policy & Control
Location
Control
Network Functions for
support of Signalling (SIP,
Diameter, SS7…), Media
(RTP…) and Security
(IPSec, TLS…)
Infrastructure
Support of Control and Service layers
CPM
NAB
Centrex
VPN
VAS
MANO
USSD
GW
Services
Service Broker
Exposure of communication capabilities

14. 14TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.
01
02
03
04
Capgemini in a nutshell
Our vision of the evolution of the
Communication
Towards a Network Layered
Architecture
CPaaS for xNO and Utilities
Contents

15. 15TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
CPaaS architecture for xNO and Utilities
Unified
Communication
ePDG
Packet Core Multimedia Core
VAS
LTE
Wifi
MRF Messaging
SDM
CMS/CAB
UTC
IoT platform
Dispatcher
Supervision
Operation
Fleet
VMS
SBC
webRTC
Virtualization of core elements enables deeper integration of communication services (e.g.
IoT, M2M, Unified Team) with business applications
Any
Operator

16. 16TADS Summit 2017 | November 2017 © 2017 Capgemini. All rights reserved.
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03
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Capgemini in a nutshell
Our vision of the evolution of the
Communication
Towards a Network Layered
Architecture
CPaaS for xNO and Utilities
Contents
Our ecosystem of partners05

17. 17TADS Summit - Lisbon | Novembre 2017 © 2017 Capgemini. All rights reserved.
A best of breed, virtualized, completely open architecture
with purely software-based components, with strong partners who have shifted to NFV.
Our identified ecosystem of partners
App Access
VoWifi
SBC
STP/DSC
WebRTC
Policy & Charging
Gateway
PCRF
Prov. GW
3rd PTY
Messaging TAS / VAS / API GWVMSB2B
ePC
Probes
Test Tools
Environment
OCS
Sub. Data Management
BSS
IMS
MCPTT
MRF
GPDRIoT
LTE
BOT

18. 18© 2017 Capgemini. All rights reserved.
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Presentation Title | Author | Date

19. With more than 190,000 people, Capgemini is present in over 40 countries and
celebrates its 50th Anniversary year in 2017. A global leader in consulting, technology
and outsourcing services, the Group reported 2016 global revenues of EUR 12.5 billion.
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