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Cloud Collaboration
         Strategies
   PART III: Recommended Service Provider actions
                (to come out of the fog)




Part 1: the way the wind        Part II: what are the
          blows                   customer needs?
in a new but saturated market
is easy to be confussed..
strategy really matters
 Diferenciate         Customer   influence
                       insight




Innovation ..but no              use trusted
     too far                      channels
technology, social and business changing
how does it fit together ?

 CLOUD                 Diferenciate
SOCIAL
                        Customer
 OPEN                    insight
PERSONAL
                        Influence
SEMANTIC



  Simple    Platform     Trusted
obviously a
cloud strategy


                NEXT WEB
                principles




            CLOUD /SAAS
             Economics
               model
                              Collaboration
 Telecom OPEN                Customer needs
  PLATTFORM                    CONTEXT
Collaboration customer needs*




   *see previous section
Cloud Economics
s Multi sided market         Network effects




                              SaaS management
     The Long tail
SaaS Platforms


                                      other
                                    opctions?


give you accessibility   but as a comodity
Global Reach
             Traditional TELECOM              TTM
                 partnerships
  Trusted                                 - control



                         TELCO
            Integrador               Vendor

                         PORTFOLIO
Traditional TELECOM
Global Reach                                           TTM
                         partnerships
   Trusted                                          - control



                            TELCO
              Integrador                   Vendor
 BUT what
  about..
                            PORTFOLIO

                people                        what do people
            collaboration                      collaborate
                needs?                           about?
                            With whom
                             do people
                            collaborate?
Global Reach   TELECOM 2.0 Open
  Trusted          Plattform
 Connected


                     TELCO
         OPEN                       Collaboration
          API                        Ecosystem
                     PORTFOLIO
                     Colaboracion


         What for?                   what about?
                     whom to ?
Global Reach   TELECOM 2.0 Open                 Context
  Trusted          Plattform                    Personal

 Connected                                        Social


                       TELCO
         OPEN                        Collaboration
          API                         Ecosystem
                      PORTFOLIO
                      Colaboracion
          Internal              Foros, links,analisis
         Para que?
           Clients                  Que + ?
                                  blogs,twitter,
          Market                      slides,
                      Con quien?        voto
                     Social Graph
Collaboration ecosystem suite
                      PERSONAL                                                                Teams & Groups               Communities




                                                                                                               Wiki

                  Comunications,personal                                          Social Workspaces,                  Blogs, Communities,webcast
                  and social networking                                          videoCollaboration Web,social ,      slidesharing, polls, podcast
                                                                                 wikis ,



                                idea creation                                                  Idea distribution
      conversations                                                             knowledge sharing                learning
                                                                                                    interest
skills        connecting                                                       experiences creativity        branding
Presentation_ID        © 2006 Cisco Systems, Inc. All rights reserved.   Cisco Confidential                                                    15
example, moving to the connected way
the Next Web principles*




*see previous section
And what would be the missing piece
for a Personal, Contextual, Semantic solution
PERSONAL API *

                                                 digital activity
                                                                references
                                                  answers
                                                                conversations
                                                          experiences
                                                 opinion            advise




* more to be released shortly , stay linked? ¡
to know more

          Part I: the way the
             wind blows

         see Part II: What are
          the customer needs

             see Part III :
         Recomended Service
          Providers Strategy
let´s keep in touch
            To know more about the any
            of the topics or to request a
            personalized vendor
            strategy analisys,


            Jorge Araluce
            Social Cloud Consulting
            jaraluce@gmail.com
            twitter @jaraluce
            www.utilidadesdered.com

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Cloud collaboration trends(3) strategy

  • 1. Cloud Collaboration Strategies PART III: Recommended Service Provider actions (to come out of the fog) Part 1: the way the wind Part II: what are the blows customer needs?
  • 2. in a new but saturated market
  • 3. is easy to be confussed..
  • 4. strategy really matters Diferenciate Customer influence insight Innovation ..but no use trusted too far channels
  • 5. technology, social and business changing
  • 6. how does it fit together ? CLOUD Diferenciate SOCIAL Customer OPEN insight PERSONAL Influence SEMANTIC Simple Platform Trusted
  • 7. obviously a cloud strategy NEXT WEB principles CLOUD /SAAS Economics model Collaboration Telecom OPEN Customer needs PLATTFORM CONTEXT
  • 8. Collaboration customer needs* *see previous section
  • 9. Cloud Economics s Multi sided market Network effects SaaS management The Long tail
  • 10. SaaS Platforms other opctions? give you accessibility but as a comodity
  • 11. Global Reach Traditional TELECOM TTM partnerships Trusted - control TELCO Integrador Vendor PORTFOLIO
  • 12. Traditional TELECOM Global Reach TTM partnerships Trusted - control TELCO Integrador Vendor BUT what about.. PORTFOLIO people what do people collaboration collaborate needs? about? With whom do people collaborate?
  • 13. Global Reach TELECOM 2.0 Open Trusted Plattform Connected TELCO OPEN Collaboration API Ecosystem PORTFOLIO Colaboracion What for? what about? whom to ?
  • 14. Global Reach TELECOM 2.0 Open Context Trusted Plattform Personal Connected Social TELCO OPEN Collaboration API Ecosystem PORTFOLIO Colaboracion Internal Foros, links,analisis Para que? Clients Que + ? blogs,twitter, Market slides, Con quien? voto Social Graph
  • 15. Collaboration ecosystem suite PERSONAL Teams & Groups Communities Wiki Comunications,personal Social Workspaces, Blogs, Communities,webcast and social networking videoCollaboration Web,social , slidesharing, polls, podcast wikis , idea creation Idea distribution conversations knowledge sharing learning interest skills connecting experiences creativity branding Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
  • 16. example, moving to the connected way
  • 17. the Next Web principles* *see previous section
  • 18. And what would be the missing piece for a Personal, Contextual, Semantic solution
  • 19. PERSONAL API * digital activity references answers conversations experiences opinion advise * more to be released shortly , stay linked? ¡
  • 20. to know more Part I: the way the wind blows see Part II: What are the customer needs see Part III : Recomended Service Providers Strategy
  • 21. let´s keep in touch To know more about the any of the topics or to request a personalized vendor strategy analisys, Jorge Araluce Social Cloud Consulting jaraluce@gmail.com twitter @jaraluce www.utilidadesdered.com