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est-in-class
Creating b
y websites.
universit
Multiple programs, stakeholders and
technology options make higher
education sites a major challenge.
For most prospective
students, your website will
be their first impression
Failure to effectively manage your
web presence may eventually
affect enrollment and rankings.
Three keys to ensuring your web
site achieves best in class:
ONE:

Step 1:
User Experience Design
We do thorough research.
UX Design is an approach to designing interactive systems
that considers the overall experience of the end user.
Context

User Interface

Copywriting

Interactivity

Products

Layout and Design

Design

Usability

Content

Services

UX

user experience

Information
Architecture

Human Factors

Brand

Company Logo

Community Engagement
Lifestyle

Business Process
Product Culture
Instantly engage students with
compelling visuals.
Simple, elegant design creates a
strong first impression.

example 2

9
Photos can tell powerful,
emotionally affecting stories.

10
Create an instant affinity with
prospective students.

stats

11
Extend visual experience to interior
pages.

stats

11
Create an intuitive navigation system
and information architecture.
Experience Flows ensure rigor
around navigation structure
Device

Starting Content

Smartphone

Home Page

Tablet

Home Page

Desktop/
laptop

Landing Page

1-st Interaction

2-nd Interaction

3-rd Interaction
Content and flows should be organized
around distinct user profiles.

example 2

13
Create visual cues to different
navigation types.

example 1

14
Build your key value propositions into your
Information Architecture

stats
Use tabs and visual callouts to create
alternate navigation paths.

stats
Create dedicated social media channels for
admissions and integrate prominently on pages.

stats
More focus on providing a strong feel
for the school experience.
Create visually driven features on
unique aspects of life at the school

21
Incorporate video tour guides with
interactive elements.

18
Design a tour around typical
activities rather than geography.

stats

19
Give prospective students an experience
of campus life from a credible source.

24
Two:

Mobile Experience
A mobile version of your site content is
essential to reaching today’s students.
By 2014, mobile traffic will outpace
non-mobile.
28
29
The goals when designing a
Mobile version of your site

• Make elements touch-friendly
• De-emphasize distractions
• Create a visual hierarchy
• Allow users to quickly jump to
different content

• Match branding
There are new options for engineering a
mobile experience from your existing site.
EXAMPLE:

Moovweb provides a cost effective
approach to engineering a mobile site.
•

Deliver amazing responsive
experiences without
expensive rebuilds

•

Plan mobile delivery from
the beginning of the
projects

•

Leverage our expertise and
process to define mobile
experience
Moovweb allows you to design logic and
re-prioritization of content for mobile.
UNIVERSITY MOBILE SITES
BEST PRACTICES
Essential Header
Elements
•
•
•
•

Search
Retina Logo
Button for persistent
navigation
no more than three
buttons to maintain a
clutter-free experience
Hero Images
•
•

The best performing
hero images are static
and simple.
Customers rarely swipe
or wait to view a second
or third hero image
inside of a carousel.
Navigation
•

•

Appears on the home page
of each site, allowing the
user to quickly select
desired content
The menu options are
identical to the desktop’s
navigation.
Search
•
•
•

Search on mobile websites is
expected
Customers are accustomed to
immediately seeing a search
bar on the homepage
often used as a way to
circumvent complex
navigation.
Accordions
•
•

Accordions are another
commonly used method for
organizing extensive content.
A large section of text is
collapsed into a button with an
icon to represent either a
closed or open state.
Three:
Rigorous Process
A successful launch comes as a result
of executing a well defined process.

41
PROCESS OVERVIEW
Research Phase
1. Kick/off discovery session with key
stakeholders (Including development
team leaders)
2. Competitive analysis report
3. Define user roles and target personas
4. List user goals and needs
Planning
1. Content inventory and prioritization of
content by device
2. Site map
3. SEO analysis and plan
4. Compile draft of site copy
5. Home page sketches
6. Architectural solution
Design and Branding
1. Design/creative Kickoff Meeting
(including developer)
2. Mood boards
3. Multi Device Sketches
4. Detailed Wireframes
5. High fidelity designs
6. Style Guides
Development
1. Kick Off meeting with designers,
developers and PM to review design user
stories, functional and non-functional
requirement
2. Development of Beta Site
3. Internal Review of site by designer/
account manager and fixes
4. External Review by Client and fixes
5. Reporting/Analytics set up
Quality Assurance / User Acceptance
1. Internal beta testing/Fixes
2. Client Beta testing/UAT/Fixes
3. Client Sign-off
4. Tutorial
5. Prepare manual (if applicable)
Launch
1. Site Deployment
2. Post Launch Monitoring
RECAP
Multiple programs, stakeholders and
technology options make higher
education sites a major challenge.
For most prospective
students, your website will
be their first impression
Failure to effectively manage your
web presence may eventually
affect enrollment and rankings.
Here are three keys to ensuring
your web site achieves best in
class:

1. User Experience Design
2. Mobile Experience
3. Rigorous Process
6
Who We Are
Jar Creative is a digital experience agency based in Toronto,
Canada. We are designers, strategists and technologists who are
passionate about building great websites, mobile applications and
online products. Our clients include well-known international brands
and small entrepreneurial businesses.
www.jarcreative.com

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Best Practices for University Websites