This document discusses the importance of educating end-users in cybersecurity. It notes that while technology is important, the human element is often overlooked. Traditional security training is often ineffective because it is boring and not engaging. The document describes Wombat Security's approach using interactive games and simulated phishing attacks to create "teachable moments" that improve users' ability to identify phishing scams and other threats. Studies show this approach significantly reduces users falling for phishing attempts and improves their security skills over time.