1. Building More Advanced Careers in Accommodation, and
Food and Beverages Sectors of Hospitality
Hotel management typically involves running and managing operations of hotels or similar
establishments, such as resorts and restaurants. The business operations may include
• General management
• Human resources management
• Sales and marketing management
• Housekeeping management
• Revenue and financial management
• Security and risk management
• Service quality management
• Labour relationship management
• Convention services management
• International operations management
The hotel managers may run the entire facility single-handedly or work in a
specific department, depending upon the size of the business, job title and
individual experience. Additionally, the exact job roles and responsibilities may
vary from facility to facility.
Career Prospects
The hospitality industry, more precisely accommodation, and food and beverages sectors,
employed around 1,086,000 people, generating revenues of almost $18.8 billion in 2010.
Undoubtedly, the career prospects in these hospitality sectors are bright. It is anticipated
that the industry will open doors to more career opportunities for hotel management
professionals in the coming years.
The professionals can work as
• Restaurant managers
• Food service managers
• Event planners and managers
• Property managers
• Marketing managers
• Tourism and convention managers

2. • Sales managers
• Human resources managers
• Labour relations managers
• Financial managers
Despite increasing job opportunities, the competition in the job market is fierce. The
hoteliers have identified shortage of appropriately qualified and experienced professionals
as one of the key issues affecting the industry. As it is a service-based industry, the
professionals are expected to be detail-oriented, tactful, organized, observant and flexible
in their approach and ever-ready to put efforts to exceed customer expectations.
The professionals working in this industry may consider going back to school to upgrade
their knowledge and gain more advanced skills and competence. A graduate-level hotel
management course can prepare them to advance their careers in hotel, resort and
restaurant leadership roles.
Hotel Management Programs in Canada
Centennial College offers post-graduate hotel management programs in Canada to
professionals who are looking to upgrade their hospitality education in a short period of
time. Their hotel, resort and restaurant management program runs for one year and
combines classroom learning, hands-on-lab, computer education and a 15-week industry
placement.
The program covers a wide range of subjects, including
• Human resources and labour relationship management
• Wines and oenology
• International hotel, resort and restaurant management
• Managing service quality and business excellence
• Hospitality safety, security, risk and crisis management
• Hospitality marketing strategies
• Hospitality revenue and distribution management
• Hospitality financial management
• Foundations of leadership
Students are taught by industry-experienced faculty. They gain valuable work experience
through an individualized industry placement for 15 weeks and build a practical foundation
for a future career. Students also gain valuable contacts that may be used as references in
future when they enter the world of work.
Enroling in a Graduate Certificate Program

3. Eligibility Criteria
Prospective students meeting following requirements are eligible to apply for this program.
• College diploma or university degree in hospitality, tourism or related discipline
• College diploma or a university degree in an unrelated discipline with related work
experience
• Partial post-secondary education with relevant work experience in hospitality
Applicants may be asked to submit detailed resumes describing their work experience.
For More Information Visit http://www.centennialcollege.ca/