In one way or another, the topic of workplace leadership/management affects us all, yet we rarely discuss it in an open forum. The objectives of this open discussion: differentiate leadership from management, highlight characteristics shared by great leaders along with the responsibilities of great managers, and allow for an honest organizational and self-assessment of workplace engagement.
Leadership & The Workplace BarCampBuffalo Open Discussion
1. 2009.03.31
BarCampBuffalo Open Discussion
Leadership & The Workplace:
What Do We Expect?
S. Navpreet Jatana
www.jatana.com
2. About Me
2
IT Executive, most recently Erie County
CIO where I led, empowered, mentored
a staff of 62+
Passionate about
Affecting change and innovating using IT
Delivering Business/IT strategic alignment
For more: www.jatana.com
www.jatana.com 2009.03.31
3. Discussion Overview
3
Leadership vs. Management
Story of the Three Masons
Characteristics of Great Leaders
Responsibilities of Great Managers
Our Expectations vs. Reality
Organizational Perspective
Individual Perspective
Wrap-up
www.jatana.com 2009.03.31
4. Leadership vs. Management
4
Leadership
Set Vision/Direction
Long-range Perspective
Innovation-centric
Character-based
Management
Direct Resources to Achieve Outcomes
Short-range View
Administration-centric
Skill-based
www.jatana.com 2009.03.31
5. Story of the Three Masons
5
www.jatana.com 2009.03.31
7. Responsibilities of Great Managers
7
Attract, Retain, Challenge, Manage, and Motivate
Talent
Promote Strengths-based Work
Provide
Timely Positive Reinforcement
Consistent Performance Feedback
Create an Environment which includes Encouraging:
Accountability
Autonomy
Collaboration
Creativity
Professional Development
Trust
www.jatana.com 2009.03.31
8. Our Expectations vs. Reality?
Organizational Perspective
8
Compelling Vision?
Do you know your organization’s Vision?
Headed in a Meaningful Direction?
Does the mission of the organization make
me feel my job makes a difference?
Employees Engaged?
Outcomes Clearly Defined?
Management Values Employee Input?
www.jatana.com 2009.03.31
9. Our Expectations vs. Reality?
Individual Perspective
9
Do I enjoy what I do?
Do I know how I am performing?
Do I have the opportunity for personal
and professional growth?
Do I have the opportunity to lead?
Do my goals align with the organization?
Are my contributions recognized?
Am I empowered to do the right thing?
www.jatana.com 2009.03.31
10. What Do You Think?
10
www.jatana.com 2009.03.31
Notes de l'éditeur
<number>
Leaders are made, not born.Passion: love what they doCuriosity and Learning: they want to know moreCreativity: challenge the status quo; think outside the boxCourage: overcome fearOptimism: see challenges as opportunitiesPersistence: they never give up in the face of adversityFocus: they have the end in mindEffective Communicator: PositiveEffectiveRespectfulFrequentEasily UnderstoodCredibleTimelyHumility: the needs of the many outweigh the needs of the few<number>