This training was developed by Javier Juri, based on the book 7 habits of Highly Effective People, and divided into 2 modules.

2. WELCOME!

3. WELCOME!

4. WELCOME!
This icon means you have
to refer to the printed
material.
This icon means a
reflection, debate, round-
robin, etc.

5. Time Management
What is Time Management
Start to walk
Tools for Time
How to Prioritize
Eternalization
Delegation
Getting things done (GTD)

6. Expectations
• ‘better organization of my work’
• ‘combine office work with crisis and
interruptions
• ‘plans and previsions not accomplished’
• ‘being able to manage multiple tasks and
functions’
• ‘Organize better the time of my work
shift’
• ‘I don’t know where to begin’
• ‘I get accumulation of pending tasks’
• ‘I need tools and guidelines’
• ‘I want to give better service to my client,
an agile response’
• ‘I want to optimize my time’
• ‘I need to difference work and personal
time’

7. Learning Objectives
When you have completed this module you will be able to
define the key concepts associated with Time
Management and you will be able to:
•Identify the main obstacles to effective Time
Management in your daily role
•Understand the nature of Time Management

8. Learning Objectives
•Understand a range of tools, techniques and concepts
for Time Management
•Use these techniques to build an effective Time
Management process that will enhance your productivity
and lower your stress
•Explain the benefits of having an effective Time
Management process

9. Managing Time?
Significant people as OBAMA have the same time that you
have, I mean…
1. 60 seconds in a minute
2. 60 minutes in an hour
3. 24 hours in one day
4. Y 168 hours in a week….
Time cannot be saved, or stored. It’s not about HOW MUCH
we have….. It’s about HOW WE use it.

10. Managing Time?
It’s the management of our own
activities, to assure they are
developed in the available time or
determined, considering time is a
limited and continuous resource.

11. Why should I manage my time?
Principals reasons:
3. Gain performance
over time (optimizing
it)
4. To encourage and
promote the
initiative
5. Allows to make
predictions
6. Reduces anxiety
(stress)

12. Barriers to success in Managing our time
SELF-KNOWLEDGE AND KNOWLEDGE OF OUR
GOALS
Only through self-knowledge and what are our objectives,
you can improve.
DEVELOP AND MANTAIN AN ENOUGH FLEXIBLE
SCHEDULE
The calendar should work for you, not for the others. It
should reflect only those things important to you.

13. Fail Factors
2.Fear of change self-habits.
3.Uncertainty about how and when to
start.
4.Time pressure, because to save future
time you should invest present (and we all
know how it’s our day to day…).
5.Lack of will.

14. Enabling Factors
2.Improvement in the efficiency of your
work.
3.Increase your productivity
4.Personal Development (work + leisure)
5.As a response to increased
responsibilities.

15. Management Tools
Check list
ToDo Lists
Priorities List
Agenda
Calendar
Outlook
7 Habits of Highly Effective People
Getting Things Done

16. A really efective one

17. Management Tools
Check list
ToDo Lists
Priorities List
Agenda
Calendar
Outlook
7 Habits of Highly Effective People
Getting Things Done

18. The 7 Habits
•Methodology
•Philosophy
•Work or life
•Applicable
•Easy to understand
•Principles centered

19. To Acquire the 7 Habits
Be willing to :
•Learn It
•Teach It
•Do It
Apply it to Your Life

20. Definition of Habit
1. A recurrent, often unconscious pattern of behavior
that is acquired through frequent repetition.
2. An established disposition of the mind or character.
3. Customary manner or practice: a person of ascetic
habits.
4. An addition, especially to narcotic drugs.
5. Physical constitution.
6. Characteristic appearance, form, or manner of growth,
especially of a plant or crystal.

21. Components of a Habit
Know
- what
- why
Habit
Skill Desire
- how - want

22. Character & Personality
Although image, techniques and skills can
influence your outward success, the weight
of real effectiveness lies in good character.

23. Foundation
Personality
Sea Level Sea Level
Character

24. Character & Competence
Character A person with high character
exhibits integrity, maturity
and an Abundance Mentality.
Competence A person with high
competence has knowledge and
ability in a given area.
As people balance these two elements, they build their
personal trustworthiness and their trust with others.

25. The Outside View
CHARACTER COMPETENCE
•Integrity •Technical skills
•Maturity •Qualifications
•Abundance •Knowledge
Mentality
•Experience
•Interdependency
JUDGEMENT

26. Ingredients for Trust and Effectiveness

27. 4 Levels of Leadership
Inter

28. 3 Person Teaching
rd
Teach to a third person
When people share the knowledge with another one, practices the third
person teaching-
First person Second person Third person
First person, is the one that The second person, teaches the The third person receives the
shares its knowledge with a new knowledge to a third person knowledge with added value.
second one. using the proccess: capture,
expand and apply.
Capture – Get to know the basic content or idea.
Expand – Analyze and add experience or personal knowledge.
Apply – Live it, share application examples, real cases.

29. Principles and Values
Principles: Natural laws or fundamental truths.
• Universal, timeless
• Produce predictable results
• External ourselves
• They operate with or without our understanding and
acceptance.
• Self-evident and enable us when understood.
Values: The value or priority we place on people, things,
ideas or principles
Beliefs and ideals, self-selected
Internal, subjective, based on how we see the world
Influenced by education, social and personal reflection

30. Paradigm
1. The way and individual
perceives, understands,
and interprets the
surrounding world. A
mental map.

31. Paradigm

32. Paradigm

33. Paradigm

34. Paradigm

35. Paradigm

36. Paradigm

37. Mental Map

38. Perception

39. Breaking Paradigms
Paradigms Change
If we want significative changes, first we need to change our
paradigms. According to Thomas Kuhn, almost evert advance
in science is first a break with the tradition, the old ways of
thinking or old paradigms.
Example of breakings.
Think about a moment of your life when you experimented a Change
of Paradigm.
3)What was the event or circumstance?
4)What did you learn that make you change the paradigm?
5)How affected your life this change of paradigms?
6)What conditions contributes to changes of Paradigms?

40. The way we see others
The Self-Fulfilled prophecy
Our paradigms or perceptions about the others (and
ourselves), influence the way we treat them, so, if we think
someone is not able we tend to help and protect him.
Worried about the failure, we may deny to that person the
opportunities we give to others.
Think about a person whose conduct worried you in a certain moment.
Answer the question related to that person.
2)What do you believe about this person, that could limitate or stop the
relationship?
3)How an non exact or non complete paradigm could influence your conduct?
4)Your paradigm and conduct to him, could be part of the problem?
5)Considering it’s possible your paradigm is non exact… How could you
change your beliefs and thought about this person for a more exact reflextion
of its potential?

41. Effectiveness
P/PC Balance : The Principle of Effectiveness
Production
The desired results produced
Production Capability
Maintaining, preserving and enhancing the
resources that produces the desired results

42. P/PC
Production
The Golden eggs
Production Capability
Golden Eggs Chicken

43. P/PC
1. At work, What goals are you responsible for?
2. How these resources help to produce the desired results?
Physicals:
_______________________________________________
Financials: ______________________________________________
Humans:
________________________________________________
Technologicals:
___________________________________________
3. What are you and your organization doing, to mantain these
resources?
4. How effective is you P/PC Balance? What are the consequences?

44. The Maturity Continuum

45. Your EBA
KEEP
PRO MISES E
GIZ
APOLO
UNDERS
TA
OTHERS ND
CLAR
EXPECTAIFY
TIONS
TREAT OTHER TO
KINDLY LOYALITY NT
THE ABSE
EMOTIONAL BANK ACCOUNT

46. Emotional Bank Account
• The most important resource in a company is the relationship between
the people.
•To build trust in a relationship is to “open” a bank account in that
relationship.
Deposit Withdrawal
Kindness Rude
Courtesy Crude/blunt
Keeping promises Breaking promises
Loyalty to the absent Disloyalty
Making apologies Pride, conceit, arrogance

47. Emotional Bank Account
Making deposits and withdrawals
Think about a partner, with whom you have frequent contact. Then put a mark on the box
(deposit, neutral, withdrawal) that shows better how would do you perceive the conduct of
the other person. If he or her:
WITHDRAWAL NEUTRAL DEPOSIT
Takes you to a fast food restaurant, to talk about
businesses.
Ask you to take its place in a business meeting, while
he/she is taking the afternoon free.
Congratulates you for your birthday, late.
Notice that you are having problems with a work task and
show to you what you’re doing wrong
Gives you tickets for the opera, because noticed that you
have been working until late the last t

48. Emotional Bank Account
Filling the Emotional Bank Account
3. Indentify an important relationship. In the -10 to +10 scale, mark where you believe you are in the
balance of EBA with this person.
Relationship: …………………………………………………………………………………………..
Over drawee Balance Extremely High
0
-10 Balance +10
2. Next, describe 3 things you believe this person would consider as a deposit. Then describe 3 things this
person would consider withdrawals.
Possible Deposits (To make in the future)
1. __________________________________________________________________________
2. __________________________________________________________________________
3. __________________________________________________________________________
Possible Withdrawals (To make in the future)
1. __________________________________________________________________________
2. __________________________________________________________________________
3. __________________________________________________________________________
You can use this approach to business relationships, clients, vendors, key persons, etc.

49. Concern & Influence
CIRCLE OF
INFLUENCE

50. Concern & Influence
CIRCLE OF
INFLUENCE

51. The Maturity Continuum
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory H#2
H#1
Begin With End
Be Proactive In Mind
Dependence

52. The 7 Habits
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory H#2
H#1
Begin With End
Be Proactive In Mind
Dependence

53. #1 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
The Habit of a Personal Vision
Responsibility = Response + Ability
Effective people take responsibility of their
own
actions.
Their behavior is a product of their own
decisions.

54. #1 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Characteristics of a Proactive Person
Respond according to values
Accept responsibility for their own behavior
Focus on their Circle of Influence

55. #1 : Be Proactive
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
I am the programmer
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Principle
I have the freedom to choose
Paradigm
I am responsible for my choices
I expand my freedom and influence by being proactive
Processes
Reactive versus proactive responses
Circle of Influence

56. #1 : Reactive vs. Proactive
Interdependence
H#5 H#6
Empathize Synergize
Reactive:
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Stimulus Response
Proactive:
Freedom to
choose
Stimulus according Response
to values

57. #1 : Circle of Influence
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
Proactive Reactive
H#1
Begin With End
Be Proactive
In Mind
Dependence
Circle of concern
(no control)
Circle of Circle of
Influence Influence
I choose to go I have to go
I control my feelings He make me so mad
Let’s explore alternatives There’s nothing I can do
I can … If only …

58. #1 : Proactive Model
Freedom to H#5
Empathize
Interdependence
Public
H#6
Synergize
choose
Victory
Stimulus Response
H#4
Think Win-Win
Independence
according
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
to values

59. The 7 Habits
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory H#2
H#1
Begin With End
Be Proactive In Mind
Dependence

60. #2 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
The Habit of Personal Leadership:
Mental Creation Precedes Physical Creation
To start with a clear understanding of your
destination.
Write your MISSION STATEMENT
Choose a Life Center

61. #2 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence

62. #2 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Principle-Centered
Dependence
Someone who is principle-centered bases decisions on
principles that govern human effectiveness. Principles are the
ideal core because they allow us to seek the best alternative
through conscious choice, knowledge and values.
Principle-centered people try to :
Stand apart from the emotion of a situation and from other
factors that would act on them.
Make proactive choices after evaluating options.

63. #2 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Mission Statement
Dependence
A powerful document that expresses your personal sense of
Purpose and meaning in life.
It acts as a governing Constitution by which you evaluate
decisions and choose behaviors.

64. #2 : Have the End in Mind
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
I write the programme
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Principle
Sound principles in the centre of our lives drives the choices
we make.
Paradigm
I create a vision of the future (mission statement).
I see the end results before beginning any activity.
Processes
All things are created twice: first mentally, then physically

65. #2 : Have the End in Mind
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
BE
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
* What am I all about?
* Upon what principles do I operate my life?
DO
* Contributions & accomplishments
that tie to your purpose and values.
BE Have
* Results you want to achieve
DO
Have

66. The 7 Habits
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory H#2
H#1
Begin With End
Be Proactive In Mind
Dependence

67. #3 : Introduction
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
The Habit of Personal Management:
Importance
An activity is importance if you personally find it
valuable, and if it contributes to your mission values,
and high-priority goals.
Urgency
An activity is urgent if you or others feel that it
requires immediate attention.

68. #3 : First Things First
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
I run the programme
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Principle
Effectiveness requires balancing important relationships, roles
and activities.
Paradigm
I will act on important goals in my key roles to fulfil my
mission.
Processes
Quadrant II activities : plan, plan and plan
Focus on the truly important and say no to the unimportant

69. #3 : First Things First
Urgent Not Urgent H#5
Empathize
Interdependence
Public
Victory
H#4
Think Win-Win
H#6
Synergize
QI Q II
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
• Crisis • Preparation
Important
• Pressing problems • Prevention
• Deadline driven • Values clarification
projects, meetings, • Planning
preparations • Relationship building
• Empowerment
Q III Q IV
• Interruptions – mails, • Trivia, busywork
Unimportant
phone calls • Time wasters
• Reports, meetings • “Escape” activities
• Pressing matters • Irrelevant mails
• Popular activities • Excessive TV

70. #3 : How I Spend my time
Urgent Not Urgent H#5
Empathize
Interdependence
Public
Victory
H#4
Think Win-Win
H#6
Synergize
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Important
Unimportant

71. #3 : How I Spend my time
Crisis Urgent Not Urgent H#5
Empathize
Interdependence
Public
Victory
H#4
H#6
Synergize
Management
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Important
Attach to
Mission
Unimportant
Time
Wasters
Distraction

72. #3 : Put 1 things 1
st st
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
“Effective people have genuine Quadrant 1
Dependence
crises and emergencies that require their
immediate attention, but the number is
comparatively small.
They keep P and PC in balance by focusing
on the important, but not urgent, activities
of Quadrant II”

73. #3 : Put 1 things 1
st st
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
Things which matter most must never be at the
mercy of things which matter least.
The Key is not to prioritize your schedule but
to schedule your priorities.

74. #3 : Put 1 things 1st st
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Put First things First involves a six-step, QII process
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
That will help you act on the basis of importance.
Importance, in the context of Put first things First, is defined
By your mission statement and confirmed by your conscience.
The six steps can be used in weekly planning or as often as needed.
Connect to Mission Review Roles Identify Goals
Organize Weekly Exercise Integrity Evaluate

75. #3 : Main ingredients in Q2 planning
Interdependence
H#5 H#6
Empathize Synergize
Public
Victory
H#4
Think Win-Win
Independence
H#3
Put First Things First
Private
Victory
H#2
H#1
Begin With End
Be Proactive
In Mind
Dependence
VS

76. Revision
Introduction
- Definition
- Importance of the Character
- Emotion Bank account : deposit vs. withdrawals
H#1 : Take Responsibility (Be Proactive)
- Reactive versus proactive response
- Circle of Influence not circle of concern
H#2: Have the End in Mind
- Principle centered life
- Mission with passion
H#3: First Things First
- Q2 : Plan, plan and plan
- Big rocks versus pebbles