Joan Vermette

Portland, Maine Area United States

Design Thinking Evangelist, TIAA

Technology / Software / Internet

Professional Summary User Experience professional with 19+ experience. Created and owned the design standards and component library for a web and desktop application suite of 100,000+ pages in over 35 countries, with an average of 2.6+ million site visits per day, and used to manage over a trillion dollars in assets. Thorough knowledge of usability principles and design methodologies. Extensive experience creating requirements documents, briefs, user personas and scenarios, site maps, content inventories, categorizations and taxonomies, interaction models, wire frames, and working prototypes. Specialties: administration, coaching, competitive analysis, concept development, conferences, ...