Jay Nicholl

London, United Kingdom United Kingdom

Owner/Strategy Director at Make it Clear

Design

For more than 15 years I’ve been helping to design and deliver customer experiences around technology services and consumer electronics products in order to meet strategic business objectives. As joint owner and Strategy Director at Make it Clear I lead a team of experts in understanding our client objectives, the audiences they address and the context in which interactions happen. Working alongside our creative colleagues in the design and delivery of creative outputs that lead to tangible results. My role involves asking a lot of questions, challenging assumptions and encouraging discussion at all levels of business, ensuring there is a strong, credible and shared understanding of ‘w...