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A Strategic Brand Consultancy
Calculated:
Evaluating your brand strategy
Jay Nicholl
Managing Director
makeitclear.co.uk Evaluating your brand strategy
Contents
Some observations Calculating success Do it yourself
=+/-x
makeitclear.co.uk Evaluating your brand strategy
Observation 1:
Business is all about relationships. If you aren’t
interested, and interesting, they won’t hang around.
Brands depend on good
communication.
makeitclear.co.uk Evaluating your brand strategy
Good Communication
(is)
Effective, Repeatable
and Consistent
makeitclear.co.uk Evaluating your brand strategy
Observation 2:
The competition for attention is intense,the easiest
response is passive i.e.ignore it,bin it,don’t think about it.
Actions and reactions
are created by effective
communication.
makeitclear.co.uk Evaluating your brand strategy
Effective communication
(depends on)
Actionable strategy
makeitclear.co.uk Evaluating your brand strategy
Observation 3:
People make split second decisions about brands all
the time.They are very good bullshit detectors. Lack of
consistency is a key bullshit indicator.
Given a choice, people
reject inauthenticity.
makeitclear.co.uk Evaluating your brand strategy
Brand authenticity
(creates)
Repeatable & Consistent
Communication
makeitclear.co.uk Evaluating your brand strategy
Calculating success
Evaluating your brand strategymakeitclear.co.uk
makeitclear.co.uk Evaluating your brand strategy
No ambiguity
Calculations are true or false
Being honest is job one
Why calculation?
makeitclear.co.uk Evaluating your brand strategy
Objective
x
Commitment
An actionable strategy
(derives from)
makeitclear.co.uk Evaluating your brand strategy
(vision x opportunity)
x
(investment + resources)
The calculation is therefore:
makeitclear.co.uk Evaluating your brand strategy
The calculation tells us:
Zeros are bad.
	If you don’t have a vision, you don’t have an
actionable strategy
	If you don’t have a defined opportunity, you don’t
have an actionable strategy
	And while you can get away with either investment
(i.e. money) or resources (i.e. people) if you have neither,
you don’t have a strategy that is actionable
makeitclear.co.uk Evaluating your brand strategy
Proof
Promise
Brand authenticity
(determined by)
makeitclear.co.uk Evaluating your brand strategy
What they expect + What they experience
What you say + What you do
The calculation is therefore:
makeitclear.co.uk Evaluating your brand strategy
Proof needs to meet or exceed the
promise for a company to be judged
as having an authentic brand.
The calculation tells us:
Anything less than parity is bad for business.
makeitclear.co.uk Evaluating your brand strategy
Doing the calculations yourself
Evaluating your brand strategymakeitclear.co.uk
makeitclear.co.uk Evaluating your brand strategy
1. What is your purpose?
2. What is your history?
3. What does success look like?
1. Vision
Where do you want to be?
=+/-x
makeitclear.co.uk Evaluating your brand strategy
1. Who is the target?
2. How big is the market?
3. What are the barriers to entry?
2. Opportunity
Where is the market?
=+/-x
makeitclear.co.uk Evaluating your brand strategy
1. RD budget
2. Promotional budget
3. Time commitment
3. Investment
Are you backing the vision?
=+/-x
makeitclear.co.uk Evaluating your brand strategy
1. Roles
2. Responsibilities
3. Experience
4. Resources
Do you have the right team?
+/-x
makeitclear.co.uk Evaluating your brand strategy
1. Marketing matrix analysis
2. Product  services assessment
3. Internal communications review
5. Promise
Does what you say align with what you do?
x
makeitclear.co.uk Evaluating your brand strategy
1. Voice of the consumer
2. Ask for feedback
3. Expectation  market research
6. Proof
Does what they expect,align with what they experience?
makeitclear.co.uk Evaluating your brand strategy
There is
Zero ambiguity+=/-x
makeitclear.co.uk Evaluating your brand strategy
Brand Strategy
(makes)
Good Business
makeitclear.co.uk Evaluating your brand strategy
Established 1991 • Based in Old Street, London • 17 Employees
About the presenter
Jay Nicholl is the Managing Director of
Make it Clear, the strategic brand consultancy.
info@makeitclear.co.uk
www.makeitclear.co.uk
@jaynicholl
@make_it_clear
A Strategic Brand Consultancy

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Calculated : Evaluating Brand Strategy

  • 1. A Strategic Brand Consultancy Calculated: Evaluating your brand strategy Jay Nicholl Managing Director
  • 2. makeitclear.co.uk Evaluating your brand strategy Contents Some observations Calculating success Do it yourself =+/-x
  • 3. makeitclear.co.uk Evaluating your brand strategy Observation 1: Business is all about relationships. If you aren’t interested, and interesting, they won’t hang around. Brands depend on good communication.
  • 4. makeitclear.co.uk Evaluating your brand strategy Good Communication (is) Effective, Repeatable and Consistent
  • 5. makeitclear.co.uk Evaluating your brand strategy Observation 2: The competition for attention is intense,the easiest response is passive i.e.ignore it,bin it,don’t think about it. Actions and reactions are created by effective communication.
  • 6. makeitclear.co.uk Evaluating your brand strategy Effective communication (depends on) Actionable strategy
  • 7. makeitclear.co.uk Evaluating your brand strategy Observation 3: People make split second decisions about brands all the time.They are very good bullshit detectors. Lack of consistency is a key bullshit indicator. Given a choice, people reject inauthenticity.
  • 8. makeitclear.co.uk Evaluating your brand strategy Brand authenticity (creates) Repeatable & Consistent Communication
  • 9. makeitclear.co.uk Evaluating your brand strategy Calculating success Evaluating your brand strategymakeitclear.co.uk
  • 10. makeitclear.co.uk Evaluating your brand strategy No ambiguity Calculations are true or false Being honest is job one Why calculation?
  • 11. makeitclear.co.uk Evaluating your brand strategy Objective x Commitment An actionable strategy (derives from)
  • 12. makeitclear.co.uk Evaluating your brand strategy (vision x opportunity) x (investment + resources) The calculation is therefore:
  • 13. makeitclear.co.uk Evaluating your brand strategy The calculation tells us: Zeros are bad. If you don’t have a vision, you don’t have an actionable strategy If you don’t have a defined opportunity, you don’t have an actionable strategy And while you can get away with either investment (i.e. money) or resources (i.e. people) if you have neither, you don’t have a strategy that is actionable
  • 14. makeitclear.co.uk Evaluating your brand strategy Proof Promise Brand authenticity (determined by)
  • 15. makeitclear.co.uk Evaluating your brand strategy What they expect + What they experience What you say + What you do The calculation is therefore:
  • 16. makeitclear.co.uk Evaluating your brand strategy Proof needs to meet or exceed the promise for a company to be judged as having an authentic brand. The calculation tells us: Anything less than parity is bad for business.
  • 17. makeitclear.co.uk Evaluating your brand strategy Doing the calculations yourself Evaluating your brand strategymakeitclear.co.uk
  • 18. makeitclear.co.uk Evaluating your brand strategy 1. What is your purpose? 2. What is your history? 3. What does success look like? 1. Vision Where do you want to be? =+/-x
  • 19. makeitclear.co.uk Evaluating your brand strategy 1. Who is the target? 2. How big is the market? 3. What are the barriers to entry? 2. Opportunity Where is the market? =+/-x
  • 20. makeitclear.co.uk Evaluating your brand strategy 1. RD budget 2. Promotional budget 3. Time commitment 3. Investment Are you backing the vision? =+/-x
  • 21. makeitclear.co.uk Evaluating your brand strategy 1. Roles 2. Responsibilities 3. Experience 4. Resources Do you have the right team? +/-x
  • 22. makeitclear.co.uk Evaluating your brand strategy 1. Marketing matrix analysis 2. Product services assessment 3. Internal communications review 5. Promise Does what you say align with what you do? x
  • 23. makeitclear.co.uk Evaluating your brand strategy 1. Voice of the consumer 2. Ask for feedback 3. Expectation market research 6. Proof Does what they expect,align with what they experience?
  • 24. makeitclear.co.uk Evaluating your brand strategy There is Zero ambiguity+=/-x
  • 25. makeitclear.co.uk Evaluating your brand strategy Brand Strategy (makes) Good Business
  • 26. makeitclear.co.uk Evaluating your brand strategy Established 1991 • Based in Old Street, London • 17 Employees About the presenter Jay Nicholl is the Managing Director of Make it Clear, the strategic brand consultancy. info@makeitclear.co.uk www.makeitclear.co.uk @jaynicholl @make_it_clear A Strategic Brand Consultancy