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Ops Council – Turns &
     Inventory
    Management
Ops Council Charter, cont.
Turns Management/Slow or Dead Inventory/Forward Buys/Strike Pricing Management

 Desired Effect
 Ensure the highest and best use of E3 Trim/SAP to maximize turns and price gains and lower inventory
 investment.

 Metric
 Market Gains
 Turn
 Inventory
 Company run rate improvement goal - $537,000

 Technologies
 E-3 Trim
 SAP

 Corporate Chair                 Operations Chair
 Mike McCarthy                   Jon Mollman

 Members
 TBD

                                                                                                        2
Inventory Reduction/Turns
                                Management
•   Maximizing Price Gains
     – Monthly Strike Price Increases
        - Goal is to have 21-30 days on hand (depending on shelf life
        - Buyers need to be certain of Vendor price change rules
                  > Is it by Order date, Ship date or Receipt date
                  > Put in notes in E3 so anyone will know

•   Monthly Strike Price Decreases
    – Goal is to have 7 days or less on hand
    – Ensure Buyer reviews all future open PO’s and adjusts pricing




                                                                        3
Inventory Reduction/Turns
                                Management
•   React immediately upon price change notification
          - Need to meet Vendor lead times
•   Utilize relationship where you can
     – on late notification, still try to adjust PO’s
•   Understand which Vendors will push back or notify the Concept
     – push the limit, but within reason




                                                                    4
Turns
•   A




                5
Working Capital

• This is A/P, A/R and Inventory
• Cash Flow is generated by the following:
• Reduce A/R- we get funds in quicker from our customers
• Increase A/P- we hold onto our funds longer by stretching
  payments to our vendors
• Maximize Inventory Turns - we bring in the minimum amount
  needed to service our customers, thereby holding on to
  capital. This creates value and allows us to use the funds for
  other business needs.- Just In Time Management of
  Inventory


                                                               6
INVENTORY TURNS

• Inventory turns is simply the number of times we
  cycle or turn our inventory per year.
• Inventory turns calculation: Divide the annual cost of
  sales by the average inventory level.
• Example; Cost of Sales $36,000,000 Average
  Inventory for this time $6,000,000 equates to 6
  Inventory Turns




                                                           7
Improving Inventory Turns

• What is the benefit of increasing inventory
  turns?
  – Financial Impact: less money spent - allocation for
    other business needs
  – Reduced interest charge or carrying costs
  – Better utilization of Warehouse Capacity
  – Less chance of loss, damage or theft



                                                          8
Basic Questions

• What is the minimum lead time as per the vendor?
• What is the reliability of the vendor and/or trucker to
  make appointments?
• What is the minimal safety stock needed? -
  Seasonality is a factor
• Are there other items available as a substitute in an
  emergency? Can LTL be utilized?
• What is the effect on price change income/buy-ins? -
  Do not want to sacrifice real $$’s
• What is the back up plan if we run O/S? Can we pick
  up from a nearby center?
                                                        9
Potential Hazards
• Running out of Stock - affects customers and could
  cause additional expense filling orders
• Vendor Responsibility - we must hold vendors to
  their appointments, but we must also be held
  accountable for our errors and detention charges
• Requirements to have promotional inventory on
  hand before the actual start date - SLO’s, toys
• Balance buy-ins, i.e., Coke buy-in at year end -
  additional cost of carrying inventory versus the
  additional income generated from the buy-in

                                                       10
Interest Expense – High/Low
                                                    6.5%
Budget 2006   Corp Park     MidAtl      West        Metro        Ohio      Savage      Memphis     Chicago         Corp Pk            MidAtl          West
                                                                                                                 DSO    Turn        DSO   Turn      DSO  Turn
December
January       33,588,723   2,855,635   3,771,469   1,469,004   3,226,186   4,706,626   3,391,602    7,556,650    21.25      17.13    6.09   59.78   10.31   35.31
February      34,723,723   2,857,527   3,778,518   1,516,839   3,259,494   4,705,703   3,391,602    7,765,441    20.94      17.38    6.09   59.79   10.31   35.31
March         36,142,513   2,977,680   3,923,939   1,647,426   2,978,941   4,734,918   3,374,512    7,724,751    20.88      17.43    6.09   59.78   10.31   35.31
April         36,453,367   3,132,925   4,074,025   1,748,763   2,676,823   4,734,312   3,612,267    7,497,426    21.35      17.05    6.09   59.78   10.31   35.31
May           38,636,223   3,467,750   4,351,155   1,905,671   3,044,246   4,815,364   3,612,267    7,845,363    21.13      17.23    6.09   59.79   10.31   35.32
June          38,226,746   3,395,097   4,255,198   1,884,043   3,161,298   4,943,430   3,612,267    7,720,709    20.90      17.41    6.09   59.78   10.31   35.32
July          38,924,770   3,250,918   4,113,038   1,794,155   3,269,621   4,888,509   3,721,577    7,568,244    21.29      17.09    6.09   59.78   10.31   35.31
August        39,323,947   3,322,222   4,258,580   1,795,604   2,993,561   4,887,933   3,655,375    7,562,420    21.21      17.16    6.09   59.78   10.31   35.31
September     38,040,347   3,282,174   4,195,052   1,811,219   3,053,058   4,760,736   3,655,375    6,900,952    21.51      16.92    6.09   59.78   10.31   35.31
October       38,144,583   3,137,273   4,162,096   1,717,534   3,247,027   4,760,119   3,655,225    7,137,600    21.62      16.84    6.09   59.78   10.31   35.32
November      37,333,347   3,145,417   4,162,227   1,741,556   3,460,517   4,702,284   3,655,225    7,461,599    21.37      17.03    6.09   59.78   10.31   35.32
December      35,990,927   3,145,416   4,142,250   1,741,556   3,419,306   4,701,971   3,812,514    7,461,601    21.31      17.08    6.09   59.78   10.31   35.32

Actual 2006

December      37,065,606   4,834,796   5,086,260   1,981,958   3,966,218   5,397,582   3,979,857    8,647,089
January       35,648,618   3,557,018   3,995,205   1,874,523   3,045,551   5,187,520   3,717,550    8,967,244    21.53      16.91   7.64 47.64 11.16 32.62
February      36,429,433   3,318,542   4,048,103   1,589,141   3,168,316   4,901,682   3,563,371    8,255,885    21.46      16.96   6.88 52.94 10.99 33.13
March         36,450,162   3,544,148   4,332,699   1,644,494   2,976,668   5,178,757   3,563,413    9,022,353    21.15      17.21   7.48 48.67 12.08 30.13
April         36,776,168   3,207,843   4,521,198   1,594,539   2,899,598   5,048,260   3,207,632    8,951,015    21.90      16.62   6.58 55.31 12.17 29.91
May           42,023,966   3,606,430   4,246,113   1,929,198   3,286,406   5,416,851   3,328,619   10,273,950    24.13      15.09   7.27 50.05 11.30 32.22
June          37,665,312   3,544,835   4,630,711   1,637,462   3,260,155   5,108,097   3,707,244    8,620,027    21.85      16.66   7.49 48.61 12.49 29.15
July          35,501,830   3,104,655   3,863,823   1,707,968   2,986,602   5,298,190   3,970,661    7,992,741    20.92      17.40   7.85 46.37      9.92 36.70
August        36,524,349   2,691,342   4,134,566   1,765,247   2,927,249   4,784,638   3,539,829    7,171,254    19.04      19.12   6.13 59.38 10.26 35.49
September     38,453,029   3,029,552   4,589,241   1,595,604   3,400,498   4,946,540   3,930,813    7,074,025    22.81      15.96   6.81 53.48 11.71 31.07
October       36,212,853   3,383,675   4,291,142   1,466,103   3,284,398   4,914,064   3,499,495    7,923,221    20.88      17.43   6.97 52.24 10.44 34.85
November      36,469,687   3,160,306   4,239,976   2,170,603   3,139,259   4,882,230   3,587,107    7,695,889    21.52      16.91   5.99 60.74 10.17 35.80
December                                                                                                        #DIV/0!   #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

                                                                                                                                                        11
High/Low Expense


• Example October: $1,466,103 @6.5% is
  $7,330 (.065/364*28)

• Example November: $2,170,603 @ 6.5% is
  $10,853 (.065/364*28)

• Additional cost of $3,523 or .0156 cents/case
                                                  12
HIGH/LOW FACTORS

• Single Concept- less SKU’s, BKC 430 items- mostly TL,
  but some LTL- we have worked with RSI to get
  approval for more LTL’s due to less stores and usage
• Multi- Concept- more SKU’s, possibility of duplication
  of items
• Customer Needs- Westborough- forced to bring in
  containers from Italy for Bertuccis, no viable
  alternative.



                                                       13
Inventory Levels Report

Maines Paper & Food Service, Inc.
Inventory Levels
                                                            June                         July
Location                      Dec-05          Jun-06      Excess Inv      Jul-06      Excess Inv    Aug-06       3-Sep-06     10-Sep-06    17-Sep-06   23-Sep-06

Corporate Park               37,065,606     37,665,312     1,481,154     30,828,420    1,300,788    30,528,003   31,444,151   29,988,640 31,301,792 32,103,874
Alice Street                                                              5,150,449                  5,996,346    5,624,561    5,126,986 5,423,554 5,810,640
Total Corporate              37,065,606     37,665,312     1,481,154     35,978,869    1,300,788    36,524,349   37,068,712   35,115,626 36,725,345 37,914,514
Johnson City        Ledger     692,909         814,819                     814,819                    905,306      905,306      905,306      905,306     905,306
Syracuse            Ledger     424,517         400,307                     400,307                    436,895      436,895      436,895      436,895     436,895
Mid-Atlantic                  4,834,796      3,544,835           -        3,104,655      210,287     2,691,342    3,234,339    2,989,806   3,403,701   2,976,804
New England                   5,086,260      4,630,711        42,166      3,865,782       43,954     4,134,566    4,675,477    4,232,285   4,562,372   4,643,432
NY-Metro                      1,981,958      1,637,462           638      1,708,710          963     1,765,247    2,126,996    1,630,653   1,952,542   1,855,227
Ohio                          3,966,218      3,260,155         6,251      2,986,602        6,444     2,927,249    3,247,802    3,312,124   3,135,496   3,156,260
Maryland                      5,397,582      5,108,097        43,399      5,298,190       33,237     4,784,638    5,157,681    4,949,091 5,129,735 5,000,237
Memphis                       3,979,857      3,707,244        17,038      3,970,661       16,539     3,539,829    3,743,940    3,429,354 3,406,154 3,133,575
Chicago                       8,647,089      8,620,027        78,033      8,010,482       48,267     7,171,254    7,564,606    7,439,831 7,408,812 7,287,732
Total MPFS                   72,076,793     69,388,968     1,668,678     66,139,077    1,660,479    64,880,676   68,161,755   64,440,972 67,066,359 67,309,982
Change                                                                                    (8,200)
                                            W/E 9/23/06
                             Inv Turns          Fcst       Vrce to
                              Budget         Inventory      Fcst
                               Sep-06          Sep-06      Sep-06
Corporate Park                      16.92 37,042,075         (872,439)
Alice Street
Johnson City
Syracuse
Mid-Atlantic                        59.78    2,684,370       (292,433)
New England                         35.31    4,057,135       (586,297)
NY-Metro                            42.55    1,935,508         80,281
Ohio                                50.73    2,848,137       (308,123)
Maryland                            39.89    4,700,045       (300,192)
Memphis                             44.88    3,301,493        167,918
Chicago                             27.96    6,891,623       (396,108)                                                                                         14
Tools Needed to Improve Turns

• Usage Report

• Landed Cost Report - work with RSI to obtain
  LTL rates rather than T/L pricing

• Excel Worksheet



                                                 15
Metro Turn Performance

                Inventory Turns 2006

60

50

40

30

20

10

 -
     Jan Feb mar Apr May Jun   Jul   Aug Sept Oct Nov

                                                        16
Inventory Management

•   Printing the Stock Status Report:
•   H&S Option 5 – Purchase Order Menu – enter
•   Option 9 – Purchase Report Option – enter
•   Select the Stock Status – Whs/ Buyer/Item
•   Select for W - Weekly




                                             17
Stock Status Report PO09A1

1/05/07 10:13:51
JJTRIOLA
CMP/DIV/LOC 12         1   1 WHS-   1 BUYER- 70 BEVERLY BLACK
STOCK STATUS
                                                                                                      WEEK/   THIS    1WK    2WK    3WK
    4WK
                                               CSQTY ALLQT NETQT MINBL AVERAG WEEK AGO AGO AGO AGO
PACK SIZE     UPC/VND_ITM ITEM_DESCRIPTION___________TIHI_ _AVERAG _MARKE
  1 1050      675258056057CARTON MULTI FS            24.79 25.8200 25.620 228    29  615  308  154.0              107     139    184    153
    165
              17182       B/KING                         408   25.8200    26.480
  1 500 CT     675258056044CARTON BREAKFAST FS           13.93 19.1300    18.880   106    6   140    60    30.2      21     18     29     37
    35
              5898        B/KING                         805   19.1300    19.570
  1 250 CT    675258056064CARTON 2 CUP CARRIER FS        19.00 11.9100    11.750   129   49   656   457   228.3   148     222    257    223
    227
               4768          B/KING                      808   11.9100    12.180
  1 500 CT                   CTN FRY ROUND KING          10.42 17.1400    17.310   105   21   372   170    85.1      56     91     93     75
    90

               17591          B/KING                     612    17.1400   17.690   241   57   940   541   270.3   176     248    343    265
    269
  1 2000 CT                  CTN FRY ROUND MEDIUM        27.99 40.9600    41.440
               17590         B/KING                      607   40.9600    42.300   138   26   472   240   120.0      68   114    138    114
    129
  1 1200 CT                  CTN FRY ROUND LARGE         23.22 34.0200    34.440
    17573                    B/KING                      508   34.0200    35.130

  1 600 CT                   CTN CHKN FRIES LARGE NEW    22.78 38.6800    38.910   110   26   348   202   101.0      75     92   122      88
    109
               17840          B/KING                     411    38.6800   39.540

                                                                                                                                   18
Excel Spreadsheet
                      » POTATOES 901188 F-05-1A
                                                    PLF’s      Percent of
•           ON HAND   RECEIVING   ON HAND   SALES   48/PAL     freezer capacity
•   12/11/06 1829     1152        2981      1503    62.10      12.40
•   12/12/06 1478     1152        2630      968     54.79      10.94
•   12/13/06 1662     1152        2814      1289    58.63      11.70
•   12/14/06 1525     1152        2677      1654    55.77      11.13
•   12/15/06 1023     2304        3327      1337    69.31      13.83
•   12/16/06 1990     1152        3142      1642    65.46      13.07
•   12/18/06 1500     1152        2652      1503    55.25      11.03
•   12/19/06 1149     1152        2301      968     47.94      9.57
•   12/20/06 1333     1152        2485      1289    51.77      10.33
•   12/21/06 1196     2304        3500      1654    72.92      14.55
•   12/22/06 1846     1152        2998      1337    62.46      12.47
•   12/23/06 1661     2304        3965      1642    82.60      16.49
•   12/25/06 2323     0           2323      1503    48.40      9.66
•   12/26/06 820      1152        1972      968     41.08      8.20
•   12/27/06 1004     1152        2156      1289    44.92      8.97
•   12/28/06 867      1152        2019      1654    42.06      8.40
•   12/29/06 365      1152        1517      1337    31.60      6.31
•   12/30/06 180      1152        1332      1642    27.75      5.54
•   01/01/07 (310)    0           (310)     1503    (6.46)     (1.29)
•   01/02/07 (1813)   0           (1813)    968     (37.77)    (7.54)
•   01/03/07 (2781)   0           (2781)    1289    (57.94)    (11.56)
•   01/04/07 (4070)   0           (4070)    1654    (84.79)    (16.92)
•   01/05/07 (5724)   0           (5724)    1337    (119.25)   (23.80)
•   01/06/07 (7061)   0           (7061)    1642    (147.10)   (29.36)            19
E3 Trim




          20
Objectives


   Maximize profits / margins
   Minimal inventory levels
   Zero out of stocks
   Minimum exposure to loss
   Maximize E3 ordering




                                     21
Organization


     Use a day planner or desk calendar
•   Prioritize
   Keep folders and bins for promotional items
   Have a daily routine and stick to it
   Set up folders in outlook
   Get email addresses for vendors & back up for out
    of office
   Update vendor survey regularly

                                                        22
Purchase Order Process



 Holding bin or book for orders not yet confirmed
 Confirmations
 Files by date {1-31}
 Changes to date or quantity
 Price changes- contracts



                                                     23
Work Together


       w o rkin g as a tea m re a lly m a ke s a d iffere n ce


                            P u rcha sing
                        In ven to ry con trol



  R e ce iving         C u sto m er se rvice       T ra nsp o rta tion
a p po intm en ts          p ro m o tio ns            b a ckh a u ls




                                                                         24
Team Work Produces:


• Inventory control – timely adjustments, correct inventory
• Receiving - timely receiving, orders here on correct date
• Customer Service – some customers wont participate in
  promos, auto shipments effect sales- prevents obsolete
  inventory
• Trans. – product here for shipping from backhauls, money
  saved by picking up


                                                       25
Reports and Tools


 SIAR - sales inventory analysis report
 Items below min
 Items on order by item type
 Back in stock
 Perishable items log
 Manual order worksheet


                                           26
SIAR Report
5/18/07     5:49:17                          MAINES Paper & Food Service, Inc.
MESIR1D Report # DWEND                        Sales Item Inventory Analysis Report
WENDYS UNITS

                                                     4   4    3                                                Days        R=Received
Item #        Description            Label          Week Weeks Weeks Last             This      Weekly   B.O.H. on            D=Due
                                                   Usage Ago    Ago Week             Week     Demand           Hand   P/O # Cases Date

930447 POTATO BAKER WRAPPED 80 CT    PACKER         5212     1391     1390    1373      1058      1303    137     1
                                                                                                                  226656 D 320 5/18/07
                                                                                     POTENTIAL PROBLEM          846-         P/O DUE


930824 DRESS ITALIAN VINAIG          WENDYS          303     105      110      81        7       76     7      1 225173 R 60 4/13/07
                                                                                                POTENTIAL PROBLEM      69-
930020 BEEF PATTY 8/1 RED 2OZ GRND    WENDYS         6081     1708     1625   1533     1215      1520     277  1 226458 D 300
5/18/07
                                                                                     POTENTIAL PROBLEM          943-         P/O DUE
                                                                                               P/O DUE             226459 D 200 5/19/07
                                                                                               P/O DUE             226625 D 300 5/21/07
                                                                                               P/O DUE             226626 D 300 5/22/07




                                                                                                                               27
Items Below Minimum
PO09G1 DARDEN DIRECT DISTRIBUTION, INC.
5/21/07 5:19:36 ITEMS BELOW MINIMUM PAGE 1
CMP/DIV/LOC 32 1 1 WHS- 1
BUYER- 90 JENNY HABURA

PACK SIZE ITEM_DESCRIPTION_    ACTUAL MARKET CSQTY ALLQT WTD 1WK 2WK 3WK 4WK 5WK NEXT PO/QTY   ITEM_#
6 88 OZ ARTICHOKES QUARTERED   40.30   40.30   6     1    1    2 3    4   1   4 5/25/07    4   944030
1035 OZ RICE CARNAROLI         24.10   24.10   30    10   8   48 66 59 54 42 5/25/07 140       943567

VENDOR # VENDOR NAME VENDOR PH/FAX
115455 AMERICAN ROLAND 212-741-8290




                                                                                                 28
Perishable Items Ordering


•   Check the perishable items report that inventory
    control emails daily for any issues with rotation and
    dates
•   Run Items on order report for today’s sales
    quantities
•   Record sales on manual order worksheet and
    decide what is needed
•   Place purchase orders manually or thru E3

                                                            29
Perishable Items Log
                                                                   Qual
Maines #        Description                  Required Dates                Slot #              Date(s) of Product         Count   H&S         Diff
                                                                    ity


                                     Must be received w/12 days.
930097 Chicken 8 pc BIC Fresh                                             10-000A       41cs- 5/21/07; 38cs- 5/22/07       79     79           0
                                       Store must get 7 days.



                                     Must be received w/8 days
930019 Beef Patty 4 oz, 4/10#                                             10-007A       700cs- 5/16/07 547cs 5/17/07      1247    1251        -4
                                     Stores must have 4 days



                                     Must be received w/8 days
930020 Beef patty 2 oz, 4/10#                                             10-015A      104cs- 5/16/07; 500cs- 5/17/07      604    604          0
                                     Stores must have 4 days



                                     Must be received w/14 days                     208cs- 5/19/07; 400cs- 5/21/07; 900cs-
930131 Frosty Mix, 1/5 gal                                                10-021A                                          1508   1511        -3
                                     Stores must have 5 days                                       5/22/07



                                     Must be received w/14 days                     88cs- 5/19/07; 450cs- 5/21/07; 800cs-
930927 Frosty Mix Vanilla, 1/5 gal                                                                                        1338    1333         5
                                     Stores must have 5 days                                       5/22/07

                                                                                                                                         30
Manual Order Sheet
           :   14-May   15-May   16-May   17-May   18-May   18-May
DATE
               Monday   Tues     Wed      Thurs    Friday   Sun
Item #

Moyer
               652                                           Sat p.u   OH
930019
               800      700      1300     700       700      800       Due n
4oz beef
               815      726      850      965       1055     715       Sold
               637      611      1061     796       441      526       Bal
           >

               195                                                     OH
930020
               200      300      400      300       300      200
2oz beef
               270      218      274      346       398      268       Sold
               125       207      333       287       189      121       Bal




                                                                       31
E3 Ordering

Best Practice:
E3 is our system for calculating orders using several factors such as
   Sales, safety stock and vendor requirements

• If the information is correct the orders will be correct
• Safety stocks – depends on customers needs, warehouse space
  and sales fluctuations
• Clear out exceptions every Monday - * this is key to catch
  increases or decreases in sales.
• Use the notes function for increases and decreases to items

                                                                  32
E3 Main Menu
Workstation ID QPADEV022L             11 Orders Placed
      Orders                Items
a     0 Short Shipments         n   475 Exceptions
b     0 Overdue
c     0 Alternate Source
d     7 Due                 q       30 Overstock
e     0 Forward             r       9 Out of Stock
f    0 Planned              s       0 Lost Sales
g     0 Booked
h     0 Transfer            u       63 Uninitialized Items
i    0 Back Orders
j    0 Order Point 'A'
k     0 Order Point
l    0 Buyer Order Point    y         Kit To Do Menu
m    105 All Orders         z         Utility Menu
                                                             33
E3 Maintenance


• Keep up to date with adding items and vendors to
  the E3 system
• Supercede items-old to new
• Order Policy Analysis




                                                     34
Other Key Processes



• Item maintenance (subs, deals)
• Clean up : obsolete items/old open pos
• Sometimes order less more often
• Weekly and monthly price changes




                                           35
Questions?


     Call either of us, we would be glad to help

Darlene Passarelli: 301.543.1104
Jenny Habura: 630.295.5134




                                                   36
Features and Benefits of
       Using E3

       July 1st 2009



                           37
In my opinion, E3 is the best tool Maines has given the
               purchasing department:
     •   To efficiently place orders quickly and accurately
     •   To maximize on all deals and price increases
     •   To identify fast or slow trending items
     •   To manage our inventory
     •   To service our customers at the high levels that they
         have come to expect from Maines.




                                                                 38
• E3 is designed to enable distributors to more profitably
  anticipate and satisfy customer product demand.

• Features of E3 most commonly used at Maines include:
   – History exception program
   – New item information
   – Seasonal forecasting functions
   – Deal program
   – Superceding functions
   – Reserve item functions
   – Ti Hi ordering functions

                                                             39
• E3 Success comes from a strong set up of
  both vendors and items.

• 70% of using the system successfully is in
  accurate vendor set up.




                                               40
Vendor Setup Includes:
•   Service Level goal
•   Lead time quoted from vendor
•   Lead time forecasted in days
•   Lead time variance %
•   Buying bracket(s)
    - can be set by dollars, cases, weight, cube or pallets and if there are
    multiple brackets available, the discounts can be added and the
    system will calculate which bracket is the most profitable



                                                                       41
Item Setup Includes:
Setting the buyer class:
1.   R for stock items
2.   M for special orders
3.   D discontinued




                            42
• Reviewing history on demand forecasting
  screen.
  – New items (uninitialized) need to have a
    starting forecast.
  – History on an item can be filtered or adjusted
    to account for promotional activities, opening
    orders, etc.
  – Determine if the item is seasonal. If so a
    seasonal profile can either be created or
    copied from a similar item


                                                     43
• Decide if the item history should be reviewed
  weekly or every 4 weeks.
   – Almost all of our items are set up to review weekly,
     split cases are set up to review every 4 weeks.
• Setup item minimum order information.
   – This allows us to have E3 automatically order the
     product in our warehouse Ti/Hi quantities as well as
     set a minimum purchase. For example, we sell 100
     cases of an item per week. The pallet holds 10 cases,
     we would set this item up to order a buying multiple
     of 10 with a minimum quantity of 100.

                                                             44
Once every item in the vendor is reviewed and
properly set up, an Order Policy Analysis is run.

• If there are multiple brackets set up, E3 will
  determine the most profitable bracket.
• Once this is accepted, we are ready to place an
  order with the supplier.




                                                    45
An Order Policy Analysis
               needs to be run:
• Each time a new vendor is set up
• Any time there is a significant change in business
  with the vendor (adding or losing volume or
  items)
• At least once every 6 months
• When inheriting a vendor from another buyer



                                                       46
Replenishment Buying


  Vendor Setup = 70% of success
History Exceptions = 20% of success
Other Maintenance = 10% of success



                                  47
Replenishment Buying Flow is

• Vendor Setup > History Exceptions > Deals
  = Correct Suggested Order Quantity

• If this is followed, the suggested order
  quantity is always mathematically correct.


                                               48
Replenishment Buying
             is the end result of

•   Demand forecasting
•   Lead time forecasting
•   Order policy analysis
•   Service level management



                                    49
Demand Equals

Shipped + Lost Sales – Promotional Sales




                                           50
Demand Forecasting Patterns
•   Smooth = less safety stock, low MADP
•   Erratic = higher safety stock, higher MADP
•   Trending = keeping up with current trends
•   Seasonal = Predictable, repetitive peaks of demand

MADP = Mean Absolute Deviation expressed as a percentage … In other
   words how much does an item deviate from the forecast.
Ranges are:
• 0-25% stable
• 26-49% moderate
• 50% and up erratic

                                                                      51
Demand Forecasting

• Each item has it’s own unique calculation
• You can limit the amount of history used
  to forecast an item




                                              52
Demand Forecasting has 3 Components


1. Demand Forecast
2. Item Deviation
3. Seasonal Profile (if applicable)



                                      53
History Exceptions … Concept is to manage
                by exception

• History exceptions are shown every Monday morning,
  based on the previous week’s sales
• Items show up based on preset company control factors,
  these are the settings we use:
       5% Demand Filter High
       3% Demand Filter Low
       35% Tracking Signal Limit

                                                           54
•
                 Exception Screen
    Demand Filter High
•   Demand Filter Low
•   Tracking Signal High
•   Tracking Signal Low
•   Service Level Check
•   Infinity Check
•   Watch Items
•   Seasonal Items
•   New Items

                                    55
It is important to remember that when reviewing
history exceptions, you do not need to make a
change, the system has already done that.

It is simply showing you the items that are
exceptions and since you may know something the
system doesn’t about the item, it allows you to
correct the forecast.


                                                  56
Lead Time Forecasting
• Can be set at the vendor level
• Can also be set at the item level … item level information
  will always override the information at the vendor level
• It is important that this information is accurate since as
  much weight is placed on lead time as on demand when
  calculating the suggested order quantity
• Lead time and lead time deviation will impact when you
  buy as well as safety stock so it is important to keep it
  accurate.


                                                               57
Order Policy Analysis
• This balances the cost to buy with the cost to
  carry
• Every vendor will have a most profitable order
  frequency
• Once established, this is the order cycle
• However, Every vendor is checked every night and
  the order will come “due” on need, Not based on
  days since bought

                                                     58
Service Level Management

Service levels drive safety stock needs, item by item
3 types of items
1. Stable
2. Lumpy
3. Super Lumpy
   –   Some items can be corrected with seasonal
       forecasts (like ice melt or charcoal).

                                                        59
Service Level Management

• Higher service goals will drive safety stock
  and inventory levels higher
• Our system default is 97%




                                                 60
Key Components of Safety Stock
•   Demand forecast
•   Lead time
•   Lead time variance
•   Order Cycle
•   Service level
•   MADP

                                      61
If all the information up to this point is
                 correct …

  Then daily buying simply
   becomes replenishment,
        not buying


                                             62
Daily Replenishment Buying
• An order becomes due when enough items get at or below
  the item order point resulting in service jeopardy for the
  vendor line.
• Every item is analyzed every night
• An order is built for each vendor each night (even non-due
  orders)
• Items reaching their order point ahead of the rest of the line
  will prompt as Order Point Checks
• Due orders MUST be bought daily
• Suggested order quantities should not be changed,
  component information should be fixed instead

                                                               63
Daily Buying .. How To
• Sign on to the E3 To Do Menu
• Set Data Base Selector to Buyer ID# and
  Warehouse (company) #
• Use easy to navigate work flow starting at the top
  left corner “Due Orders”.

         The left side of the screen are the
                  Order Categories

                                                       64
E3TRIM To Do Menu
Company       E3T MAINES PAPER AND FOOD SERVICE
Buyer       010                                211814 Orders Due in Dollars
Warehouse      001                             6185 Orders Placed in $'s
Workstation ID QPADEV0257            1 Orders Placed
      Orders                                   Items
a     0 Short Shipments               n   1858 Exceptions
b      0 Overdue
c     0 Alternate Source
d     19 Due                                   q     118 Overstock
e      1 Forward                               r     65 Out of Stock
f     0 Planned                                s      0 Lost Sales
g     0 Booked
h      0 Transfer                             u      0 Uninitialized Items
i     2 Back Orders
j     2 Order Point 'A'
k     11 Order Point
l     0 Buyer Order Point             y      Kit To Do
m      88 All Orders                            z       Utility Menu


                                                                              65
Select D Option to see the Orders that
            should be placed today

Buyer   040                     Due Orders

Warehouse 001

        Vendor Sb Vendor Name            Wg Whs St Amount Del
a        206875 DAYMARK                        001 1 3595     3
b        231600 02 DURO BAG                    001 1 7648     0
c       378000 JET PLASTICA              001 1 8259 0
d        630760 01 PRAIRIE                001 1 93540 0
e        721500 1 SOLO STOCK              001 1 3335 5



                                                                  66
Select the first vendor on the list
Display Work Calculator       DR0B
2009 05/21           Order Detail                   09:49:38

Buyer 040                                 3 Delay
Vendor 206875          DAYMARK
Warehouse 001
                             2009 05/14 Last Order Date
 Independent  Auto Adj Final Adj          Totals         Bracket
    3,596      3,596    3,596 Dollars 1          1
      511        511     511 Eaches 2          0 Maximum
      300        300     300 Weight 3        1,000 Minimum
      31          31      31 Cube 4           0 Up to Max
      43          43      43 Dozen 5           1 Unit
      79          79      79 Cases 6          .000 Discount %
      82          82      82 Layer 7          0 Bkt Pricing Opt
      43          43     43     Pallets 8     0 Discount Pass On
      511        511     511 Gallons 9         0 Savings Per
Order
          Checks                             0 Savings Pass On
 a 2 AOP d 33 MANL
 b 2 OP
 c 16 NEW

5 Rebuild 6 Accept 7 Prt PO 8 All Itms 9 SOQ Itms 10 Clr Ord 23
Trk Spl                                                            67
There are 3 levels of an Order
Order Detail Screen shows:
• Viewing options
• Rebuild options
• Order accept key

Item Summary Screen shows:
• Items and suggested order quantities
• Helpful codes such as N or W
• This is where any manual special order items will be added to the order.
(browse when needed, buyers do look at this screen prior to accepting an order)

Item Detail Screen shows:
• Full details of how the system got the suggested order quantity
(should only be viewed when needed and if all set up is correct that should be rarely)



                                                                                         68
You can accept the order as is or review all items on the order

 • Once you are comfortable with the order, go back
   to the Order detail screen and accept the order.
 • Order approval screen allows you to set pick-up
   information
 • Each due order is handled the same way until the
   list is completed



                                                                  69
Next Step
Orders
a      0 Short Shipments          • “A” order point items are
b      0 Overdue                    items with service level
c      0 Alternate Source           above 98%
d      6 Due                      • J and K items are below
e      0 Forward                    their respective order
f      0 Planned                    points but the vendor line
g      0 Booked                     has not yet met the
h      0 Transfer                   vendor order point … this
i     0 Back Orders                 is a quick way to see
j     4 Order Point 'A'             items you may run out of
k      3 Order Point                that can be added to an
l     0 Buyer Order Point
                                    open order and that
m       79 All Orders
                                    might have a jump in
                                    sales during the week
                                                                 70
Additional E3 Features
•   Deals and Forward Buy Functions
•   Promotional Functions
•   Superceding Functions
•   Super and Sub Vendor
•   Set days of the week ordering
•   Set weeks of the year ordering


                                      71
Deals and Forward Buy Functions

• Setting up a Deal allows us to maximize any
  additional discounts a vendor offers
• It also allows us to buy-in on a price increase or
  when a vendor gives us extended terms
• Our system is set up to cap the buy at 42 days and
  it will place the order as late as possible.


                                                       72
Promotional Functions
• This allows us to key in expected demand during a
  promotional period and have the system order
  the product based on the extra demand.
• E3 will also filter the added demand out of the
  forecast so not to increase inventory after the
  promotion.
• This does not work well for long promotions,
  since it buys all the increased demand at one time
   – It is better to manually increase the forecast for long
     promotions and then adjust the promotional use out
     at the end.
                                                               73
Superceding Functions
• Superceding is a way to easily transfer
  item demand from one item to another.
  – For example, if a customer changes their
    specifications from 1 item or supplier to
    another, we can transfer the history from the
    original item over to the new item.
  – There is also a calculator in the program that
    allows for case pack differences.

                                                     74
Super and Sub Vendors
Dot Foods is a good example of a Super Vendor
• We order many different vendors on 1 purchase order
  from the created “super” vendor.
• By creating this link in E3 it allows us to track our
  purchases by the individual vendor as well as maintain
  item information at the vendor level in the AS400 side of
  our system.
Some suppliers have multiple shipping warehouses.
• These suppliers are set up in E3 as Sub Vendors.
• This allows us to separate items according to the shipping
  locations and place individual orders by location.

                                                               75
Set Days of the Week Ordering
•   E3 allows you to set the day of the week that a vendor shows up as a
    due order
     – This function is helpful for suppliers that are either backhauled or
        have set pick-up days with our logistic carriers
     – It is also helpful for vendors where we have set ordering days of the
        week, like DOT.
     – Each of these types of orders need to be reviewed since E3 will
        build an order for that day of the week whether you need to place
        it or not.
     – This function should not be used unless it is absolutely necessary to
        place an order on a certain day of the week. It can lead to
        additional inventory. (we once had a buyer here who had 50
        vendors so he set up his data base to order 10 vendors a day)

                                                                               76
Set Weeks of the Year Ordering

• Not commonly used but helpful if there is
  a vendor that can only be picked up every
  other week
• Can set for even or odd weeks of the year
• Normally is set up in addition to set day of
  the week option

                                                 77
E3 Reports




             78
Forecasting Accuracy Report

This is the report we use:
• Offers an overall report card of the accuracy of
  last period’s demand forecast.
• It displays expected demand versus actual
  demand during the most recent period.
• The report shows the actual sales dollars achieved
  vs. the sales dollars expected based on forecast
  and a ration between actual and expected.

                                                       79
• It does not take into account any changes we have
  manually made in the demand forecast
   – For example to gear up for a new customer or gear
      down for loss of an account
• It can be run by buyer and for the company as a whole
• It should be run each week and then totaled by the
  month to get a clearer picture of how each buyer is doing
• The ideal number is 100% the normal range is 90-95 or
  105-110%.
   – If the differences that are larger than forecast should
      be analyzed.

                                                               80
This is basically the only report we have used and is
the best tool to determine if the buyer is keeping up
with history exceptions and their item demands, which
is the most important maintenance for accurate E3
ordering.

This is a sample of the report and recap of the
forecasting accuracy report information I have kept in
the past


                                                         81
82
Date      Buyer              Total Item Count   Forecasted     Actual Demand i n   % of E xpected
                                                 Demand in $    $                   Demand
August         Jim Pope             1271            881193.33      900595.33             102.19


August       Denise Barry           1214            718499.67      675580.00              94.1


August        Deb Spirito           1171            569604.00      609288.33             106.98


August        Jeff Dietrick         1167           7591590.00      790239.00             104.11


August      Becky Roberge           1361            703250.00      678134.67             96.29


August        Matt Deane            943             284169.67      293381.00             103.27


August       Jack Loomis            804             630524.33      681212.00             108.13


August        Brenda Hull           581            3363285.00     3065601.00              91.2


August       Scott Leveille          24             25465.00        26586.00             104.3


August       Cheryl Ashton          863             370054.00      334780.00             90.49


August       Julie Deprato          474            2167508.00     2097425.00             96.76


Aug Co 1                            9874          10472710.00     10152822.33            99.81




                                                                                              83
Other Reports Available Include:
•   Lost sales analysis current and previous period
      – Ranks items by lost dollars with biggest problems at the top
      – These are potential lost sales based on the current forecast, not actual AS400 lost
         sales
•   On hand overstock current and previous period
•   Inventory accuracy current and previous period
      – Valuable when determining the inventory impact of varying service levels using
         theoretical inventory values and %.
•   Service accuracy
      – Displays one column for every service level goal set and what was attained by system
         class
•   SOQ vs actual purchase quantity
      – This is a daily report that would need to be run by buyer which shows any item that
         the buyer changed the E3 suggested order quantity. The most recent E3 upgrade also
         shows this information on the buyer order detail screen
•   Service level analysis
      – System calculated in stock % that would be most desirable

                                                                                               84
85
86
87
88
89
90
Best Practice Documents
•   etc




                                    91

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Overview ops summit turns-inv management

  • 1. Ops Council – Turns & Inventory Management
  • 2. Ops Council Charter, cont. Turns Management/Slow or Dead Inventory/Forward Buys/Strike Pricing Management Desired Effect Ensure the highest and best use of E3 Trim/SAP to maximize turns and price gains and lower inventory investment. Metric Market Gains Turn Inventory Company run rate improvement goal - $537,000 Technologies E-3 Trim SAP Corporate Chair Operations Chair Mike McCarthy Jon Mollman Members TBD 2
  • 3. Inventory Reduction/Turns Management • Maximizing Price Gains – Monthly Strike Price Increases - Goal is to have 21-30 days on hand (depending on shelf life - Buyers need to be certain of Vendor price change rules > Is it by Order date, Ship date or Receipt date > Put in notes in E3 so anyone will know • Monthly Strike Price Decreases – Goal is to have 7 days or less on hand – Ensure Buyer reviews all future open PO’s and adjusts pricing 3
  • 4. Inventory Reduction/Turns Management • React immediately upon price change notification - Need to meet Vendor lead times • Utilize relationship where you can – on late notification, still try to adjust PO’s • Understand which Vendors will push back or notify the Concept – push the limit, but within reason 4
  • 5. Turns • A 5
  • 6. Working Capital • This is A/P, A/R and Inventory • Cash Flow is generated by the following: • Reduce A/R- we get funds in quicker from our customers • Increase A/P- we hold onto our funds longer by stretching payments to our vendors • Maximize Inventory Turns - we bring in the minimum amount needed to service our customers, thereby holding on to capital. This creates value and allows us to use the funds for other business needs.- Just In Time Management of Inventory 6
  • 7. INVENTORY TURNS • Inventory turns is simply the number of times we cycle or turn our inventory per year. • Inventory turns calculation: Divide the annual cost of sales by the average inventory level. • Example; Cost of Sales $36,000,000 Average Inventory for this time $6,000,000 equates to 6 Inventory Turns 7
  • 8. Improving Inventory Turns • What is the benefit of increasing inventory turns? – Financial Impact: less money spent - allocation for other business needs – Reduced interest charge or carrying costs – Better utilization of Warehouse Capacity – Less chance of loss, damage or theft 8
  • 9. Basic Questions • What is the minimum lead time as per the vendor? • What is the reliability of the vendor and/or trucker to make appointments? • What is the minimal safety stock needed? - Seasonality is a factor • Are there other items available as a substitute in an emergency? Can LTL be utilized? • What is the effect on price change income/buy-ins? - Do not want to sacrifice real $$’s • What is the back up plan if we run O/S? Can we pick up from a nearby center? 9
  • 10. Potential Hazards • Running out of Stock - affects customers and could cause additional expense filling orders • Vendor Responsibility - we must hold vendors to their appointments, but we must also be held accountable for our errors and detention charges • Requirements to have promotional inventory on hand before the actual start date - SLO’s, toys • Balance buy-ins, i.e., Coke buy-in at year end - additional cost of carrying inventory versus the additional income generated from the buy-in 10
  • 11. Interest Expense – High/Low 6.5% Budget 2006 Corp Park MidAtl West Metro Ohio Savage Memphis Chicago Corp Pk MidAtl West DSO Turn DSO Turn DSO Turn December January 33,588,723 2,855,635 3,771,469 1,469,004 3,226,186 4,706,626 3,391,602 7,556,650 21.25 17.13 6.09 59.78 10.31 35.31 February 34,723,723 2,857,527 3,778,518 1,516,839 3,259,494 4,705,703 3,391,602 7,765,441 20.94 17.38 6.09 59.79 10.31 35.31 March 36,142,513 2,977,680 3,923,939 1,647,426 2,978,941 4,734,918 3,374,512 7,724,751 20.88 17.43 6.09 59.78 10.31 35.31 April 36,453,367 3,132,925 4,074,025 1,748,763 2,676,823 4,734,312 3,612,267 7,497,426 21.35 17.05 6.09 59.78 10.31 35.31 May 38,636,223 3,467,750 4,351,155 1,905,671 3,044,246 4,815,364 3,612,267 7,845,363 21.13 17.23 6.09 59.79 10.31 35.32 June 38,226,746 3,395,097 4,255,198 1,884,043 3,161,298 4,943,430 3,612,267 7,720,709 20.90 17.41 6.09 59.78 10.31 35.32 July 38,924,770 3,250,918 4,113,038 1,794,155 3,269,621 4,888,509 3,721,577 7,568,244 21.29 17.09 6.09 59.78 10.31 35.31 August 39,323,947 3,322,222 4,258,580 1,795,604 2,993,561 4,887,933 3,655,375 7,562,420 21.21 17.16 6.09 59.78 10.31 35.31 September 38,040,347 3,282,174 4,195,052 1,811,219 3,053,058 4,760,736 3,655,375 6,900,952 21.51 16.92 6.09 59.78 10.31 35.31 October 38,144,583 3,137,273 4,162,096 1,717,534 3,247,027 4,760,119 3,655,225 7,137,600 21.62 16.84 6.09 59.78 10.31 35.32 November 37,333,347 3,145,417 4,162,227 1,741,556 3,460,517 4,702,284 3,655,225 7,461,599 21.37 17.03 6.09 59.78 10.31 35.32 December 35,990,927 3,145,416 4,142,250 1,741,556 3,419,306 4,701,971 3,812,514 7,461,601 21.31 17.08 6.09 59.78 10.31 35.32 Actual 2006 December 37,065,606 4,834,796 5,086,260 1,981,958 3,966,218 5,397,582 3,979,857 8,647,089 January 35,648,618 3,557,018 3,995,205 1,874,523 3,045,551 5,187,520 3,717,550 8,967,244 21.53 16.91 7.64 47.64 11.16 32.62 February 36,429,433 3,318,542 4,048,103 1,589,141 3,168,316 4,901,682 3,563,371 8,255,885 21.46 16.96 6.88 52.94 10.99 33.13 March 36,450,162 3,544,148 4,332,699 1,644,494 2,976,668 5,178,757 3,563,413 9,022,353 21.15 17.21 7.48 48.67 12.08 30.13 April 36,776,168 3,207,843 4,521,198 1,594,539 2,899,598 5,048,260 3,207,632 8,951,015 21.90 16.62 6.58 55.31 12.17 29.91 May 42,023,966 3,606,430 4,246,113 1,929,198 3,286,406 5,416,851 3,328,619 10,273,950 24.13 15.09 7.27 50.05 11.30 32.22 June 37,665,312 3,544,835 4,630,711 1,637,462 3,260,155 5,108,097 3,707,244 8,620,027 21.85 16.66 7.49 48.61 12.49 29.15 July 35,501,830 3,104,655 3,863,823 1,707,968 2,986,602 5,298,190 3,970,661 7,992,741 20.92 17.40 7.85 46.37 9.92 36.70 August 36,524,349 2,691,342 4,134,566 1,765,247 2,927,249 4,784,638 3,539,829 7,171,254 19.04 19.12 6.13 59.38 10.26 35.49 September 38,453,029 3,029,552 4,589,241 1,595,604 3,400,498 4,946,540 3,930,813 7,074,025 22.81 15.96 6.81 53.48 11.71 31.07 October 36,212,853 3,383,675 4,291,142 1,466,103 3,284,398 4,914,064 3,499,495 7,923,221 20.88 17.43 6.97 52.24 10.44 34.85 November 36,469,687 3,160,306 4,239,976 2,170,603 3,139,259 4,882,230 3,587,107 7,695,889 21.52 16.91 5.99 60.74 10.17 35.80 December #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! 11
  • 12. High/Low Expense • Example October: $1,466,103 @6.5% is $7,330 (.065/364*28) • Example November: $2,170,603 @ 6.5% is $10,853 (.065/364*28) • Additional cost of $3,523 or .0156 cents/case 12
  • 13. HIGH/LOW FACTORS • Single Concept- less SKU’s, BKC 430 items- mostly TL, but some LTL- we have worked with RSI to get approval for more LTL’s due to less stores and usage • Multi- Concept- more SKU’s, possibility of duplication of items • Customer Needs- Westborough- forced to bring in containers from Italy for Bertuccis, no viable alternative. 13
  • 14. Inventory Levels Report Maines Paper & Food Service, Inc. Inventory Levels June July Location Dec-05 Jun-06 Excess Inv Jul-06 Excess Inv Aug-06 3-Sep-06 10-Sep-06 17-Sep-06 23-Sep-06 Corporate Park 37,065,606 37,665,312 1,481,154 30,828,420 1,300,788 30,528,003 31,444,151 29,988,640 31,301,792 32,103,874 Alice Street 5,150,449 5,996,346 5,624,561 5,126,986 5,423,554 5,810,640 Total Corporate 37,065,606 37,665,312 1,481,154 35,978,869 1,300,788 36,524,349 37,068,712 35,115,626 36,725,345 37,914,514 Johnson City Ledger 692,909 814,819 814,819 905,306 905,306 905,306 905,306 905,306 Syracuse Ledger 424,517 400,307 400,307 436,895 436,895 436,895 436,895 436,895 Mid-Atlantic 4,834,796 3,544,835 - 3,104,655 210,287 2,691,342 3,234,339 2,989,806 3,403,701 2,976,804 New England 5,086,260 4,630,711 42,166 3,865,782 43,954 4,134,566 4,675,477 4,232,285 4,562,372 4,643,432 NY-Metro 1,981,958 1,637,462 638 1,708,710 963 1,765,247 2,126,996 1,630,653 1,952,542 1,855,227 Ohio 3,966,218 3,260,155 6,251 2,986,602 6,444 2,927,249 3,247,802 3,312,124 3,135,496 3,156,260 Maryland 5,397,582 5,108,097 43,399 5,298,190 33,237 4,784,638 5,157,681 4,949,091 5,129,735 5,000,237 Memphis 3,979,857 3,707,244 17,038 3,970,661 16,539 3,539,829 3,743,940 3,429,354 3,406,154 3,133,575 Chicago 8,647,089 8,620,027 78,033 8,010,482 48,267 7,171,254 7,564,606 7,439,831 7,408,812 7,287,732 Total MPFS 72,076,793 69,388,968 1,668,678 66,139,077 1,660,479 64,880,676 68,161,755 64,440,972 67,066,359 67,309,982 Change (8,200) W/E 9/23/06 Inv Turns Fcst Vrce to Budget Inventory Fcst Sep-06 Sep-06 Sep-06 Corporate Park 16.92 37,042,075 (872,439) Alice Street Johnson City Syracuse Mid-Atlantic 59.78 2,684,370 (292,433) New England 35.31 4,057,135 (586,297) NY-Metro 42.55 1,935,508 80,281 Ohio 50.73 2,848,137 (308,123) Maryland 39.89 4,700,045 (300,192) Memphis 44.88 3,301,493 167,918 Chicago 27.96 6,891,623 (396,108) 14
  • 15. Tools Needed to Improve Turns • Usage Report • Landed Cost Report - work with RSI to obtain LTL rates rather than T/L pricing • Excel Worksheet 15
  • 16. Metro Turn Performance Inventory Turns 2006 60 50 40 30 20 10 - Jan Feb mar Apr May Jun Jul Aug Sept Oct Nov 16
  • 17. Inventory Management • Printing the Stock Status Report: • H&S Option 5 – Purchase Order Menu – enter • Option 9 – Purchase Report Option – enter • Select the Stock Status – Whs/ Buyer/Item • Select for W - Weekly 17
  • 18. Stock Status Report PO09A1 1/05/07 10:13:51 JJTRIOLA CMP/DIV/LOC 12 1 1 WHS- 1 BUYER- 70 BEVERLY BLACK STOCK STATUS WEEK/ THIS 1WK 2WK 3WK 4WK CSQTY ALLQT NETQT MINBL AVERAG WEEK AGO AGO AGO AGO PACK SIZE UPC/VND_ITM ITEM_DESCRIPTION___________TIHI_ _AVERAG _MARKE 1 1050 675258056057CARTON MULTI FS 24.79 25.8200 25.620 228 29 615 308 154.0 107 139 184 153 165 17182 B/KING 408 25.8200 26.480 1 500 CT 675258056044CARTON BREAKFAST FS 13.93 19.1300 18.880 106 6 140 60 30.2 21 18 29 37 35 5898 B/KING 805 19.1300 19.570 1 250 CT 675258056064CARTON 2 CUP CARRIER FS 19.00 11.9100 11.750 129 49 656 457 228.3 148 222 257 223 227 4768 B/KING 808 11.9100 12.180 1 500 CT CTN FRY ROUND KING 10.42 17.1400 17.310 105 21 372 170 85.1 56 91 93 75 90 17591 B/KING 612 17.1400 17.690 241 57 940 541 270.3 176 248 343 265 269 1 2000 CT CTN FRY ROUND MEDIUM 27.99 40.9600 41.440 17590 B/KING 607 40.9600 42.300 138 26 472 240 120.0 68 114 138 114 129 1 1200 CT CTN FRY ROUND LARGE 23.22 34.0200 34.440 17573 B/KING 508 34.0200 35.130 1 600 CT CTN CHKN FRIES LARGE NEW 22.78 38.6800 38.910 110 26 348 202 101.0 75 92 122 88 109 17840 B/KING 411 38.6800 39.540 18
  • 19. Excel Spreadsheet » POTATOES 901188 F-05-1A PLF’s Percent of • ON HAND RECEIVING ON HAND SALES 48/PAL freezer capacity • 12/11/06 1829 1152 2981 1503 62.10 12.40 • 12/12/06 1478 1152 2630 968 54.79 10.94 • 12/13/06 1662 1152 2814 1289 58.63 11.70 • 12/14/06 1525 1152 2677 1654 55.77 11.13 • 12/15/06 1023 2304 3327 1337 69.31 13.83 • 12/16/06 1990 1152 3142 1642 65.46 13.07 • 12/18/06 1500 1152 2652 1503 55.25 11.03 • 12/19/06 1149 1152 2301 968 47.94 9.57 • 12/20/06 1333 1152 2485 1289 51.77 10.33 • 12/21/06 1196 2304 3500 1654 72.92 14.55 • 12/22/06 1846 1152 2998 1337 62.46 12.47 • 12/23/06 1661 2304 3965 1642 82.60 16.49 • 12/25/06 2323 0 2323 1503 48.40 9.66 • 12/26/06 820 1152 1972 968 41.08 8.20 • 12/27/06 1004 1152 2156 1289 44.92 8.97 • 12/28/06 867 1152 2019 1654 42.06 8.40 • 12/29/06 365 1152 1517 1337 31.60 6.31 • 12/30/06 180 1152 1332 1642 27.75 5.54 • 01/01/07 (310) 0 (310) 1503 (6.46) (1.29) • 01/02/07 (1813) 0 (1813) 968 (37.77) (7.54) • 01/03/07 (2781) 0 (2781) 1289 (57.94) (11.56) • 01/04/07 (4070) 0 (4070) 1654 (84.79) (16.92) • 01/05/07 (5724) 0 (5724) 1337 (119.25) (23.80) • 01/06/07 (7061) 0 (7061) 1642 (147.10) (29.36) 19
  • 20. E3 Trim 20
  • 21. Objectives  Maximize profits / margins  Minimal inventory levels  Zero out of stocks  Minimum exposure to loss  Maximize E3 ordering 21
  • 22. Organization Use a day planner or desk calendar • Prioritize  Keep folders and bins for promotional items  Have a daily routine and stick to it  Set up folders in outlook  Get email addresses for vendors & back up for out of office  Update vendor survey regularly 22
  • 23. Purchase Order Process  Holding bin or book for orders not yet confirmed  Confirmations  Files by date {1-31}  Changes to date or quantity  Price changes- contracts 23
  • 24. Work Together w o rkin g as a tea m re a lly m a ke s a d iffere n ce P u rcha sing In ven to ry con trol R e ce iving C u sto m er se rvice T ra nsp o rta tion a p po intm en ts p ro m o tio ns b a ckh a u ls 24
  • 25. Team Work Produces: • Inventory control – timely adjustments, correct inventory • Receiving - timely receiving, orders here on correct date • Customer Service – some customers wont participate in promos, auto shipments effect sales- prevents obsolete inventory • Trans. – product here for shipping from backhauls, money saved by picking up 25
  • 26. Reports and Tools  SIAR - sales inventory analysis report  Items below min  Items on order by item type  Back in stock  Perishable items log  Manual order worksheet 26
  • 27. SIAR Report 5/18/07 5:49:17 MAINES Paper & Food Service, Inc. MESIR1D Report # DWEND Sales Item Inventory Analysis Report WENDYS UNITS 4 4 3 Days R=Received Item # Description Label Week Weeks Weeks Last This Weekly B.O.H. on D=Due Usage Ago Ago Week Week Demand Hand P/O # Cases Date 930447 POTATO BAKER WRAPPED 80 CT PACKER 5212 1391 1390 1373 1058 1303 137 1 226656 D 320 5/18/07 POTENTIAL PROBLEM 846- P/O DUE 930824 DRESS ITALIAN VINAIG WENDYS 303 105 110 81 7 76 7 1 225173 R 60 4/13/07 POTENTIAL PROBLEM 69- 930020 BEEF PATTY 8/1 RED 2OZ GRND WENDYS 6081 1708 1625 1533 1215 1520 277 1 226458 D 300 5/18/07 POTENTIAL PROBLEM 943- P/O DUE P/O DUE 226459 D 200 5/19/07 P/O DUE 226625 D 300 5/21/07 P/O DUE 226626 D 300 5/22/07 27
  • 28. Items Below Minimum PO09G1 DARDEN DIRECT DISTRIBUTION, INC. 5/21/07 5:19:36 ITEMS BELOW MINIMUM PAGE 1 CMP/DIV/LOC 32 1 1 WHS- 1 BUYER- 90 JENNY HABURA PACK SIZE ITEM_DESCRIPTION_ ACTUAL MARKET CSQTY ALLQT WTD 1WK 2WK 3WK 4WK 5WK NEXT PO/QTY ITEM_# 6 88 OZ ARTICHOKES QUARTERED 40.30 40.30 6 1 1 2 3 4 1 4 5/25/07 4 944030 1035 OZ RICE CARNAROLI 24.10 24.10 30 10 8 48 66 59 54 42 5/25/07 140 943567 VENDOR # VENDOR NAME VENDOR PH/FAX 115455 AMERICAN ROLAND 212-741-8290 28
  • 29. Perishable Items Ordering • Check the perishable items report that inventory control emails daily for any issues with rotation and dates • Run Items on order report for today’s sales quantities • Record sales on manual order worksheet and decide what is needed • Place purchase orders manually or thru E3 29
  • 30. Perishable Items Log Qual Maines # Description Required Dates Slot # Date(s) of Product Count H&S Diff ity Must be received w/12 days. 930097 Chicken 8 pc BIC Fresh 10-000A 41cs- 5/21/07; 38cs- 5/22/07 79 79 0 Store must get 7 days. Must be received w/8 days 930019 Beef Patty 4 oz, 4/10# 10-007A 700cs- 5/16/07 547cs 5/17/07 1247 1251 -4 Stores must have 4 days Must be received w/8 days 930020 Beef patty 2 oz, 4/10# 10-015A 104cs- 5/16/07; 500cs- 5/17/07 604 604 0 Stores must have 4 days Must be received w/14 days 208cs- 5/19/07; 400cs- 5/21/07; 900cs- 930131 Frosty Mix, 1/5 gal 10-021A 1508 1511 -3 Stores must have 5 days 5/22/07 Must be received w/14 days 88cs- 5/19/07; 450cs- 5/21/07; 800cs- 930927 Frosty Mix Vanilla, 1/5 gal 1338 1333 5 Stores must have 5 days 5/22/07 30
  • 31. Manual Order Sheet : 14-May 15-May 16-May 17-May 18-May 18-May DATE Monday Tues Wed Thurs Friday Sun Item # Moyer 652 Sat p.u OH 930019 800 700 1300 700 700 800 Due n 4oz beef 815 726 850 965 1055 715 Sold 637 611 1061 796 441 526 Bal > 195 OH 930020 200 300 400 300 300 200 2oz beef 270 218 274 346 398 268 Sold 125 207 333 287 189 121 Bal 31
  • 32. E3 Ordering Best Practice: E3 is our system for calculating orders using several factors such as Sales, safety stock and vendor requirements • If the information is correct the orders will be correct • Safety stocks – depends on customers needs, warehouse space and sales fluctuations • Clear out exceptions every Monday - * this is key to catch increases or decreases in sales. • Use the notes function for increases and decreases to items 32
  • 33. E3 Main Menu Workstation ID QPADEV022L 11 Orders Placed Orders Items a 0 Short Shipments n 475 Exceptions b 0 Overdue c 0 Alternate Source d 7 Due q 30 Overstock e 0 Forward r 9 Out of Stock f 0 Planned s 0 Lost Sales g 0 Booked h 0 Transfer u 63 Uninitialized Items i 0 Back Orders j 0 Order Point 'A' k 0 Order Point l 0 Buyer Order Point y Kit To Do Menu m 105 All Orders z Utility Menu 33
  • 34. E3 Maintenance • Keep up to date with adding items and vendors to the E3 system • Supercede items-old to new • Order Policy Analysis 34
  • 35. Other Key Processes • Item maintenance (subs, deals) • Clean up : obsolete items/old open pos • Sometimes order less more often • Weekly and monthly price changes 35
  • 36. Questions? Call either of us, we would be glad to help Darlene Passarelli: 301.543.1104 Jenny Habura: 630.295.5134 36
  • 37. Features and Benefits of Using E3 July 1st 2009 37
  • 38. In my opinion, E3 is the best tool Maines has given the purchasing department: • To efficiently place orders quickly and accurately • To maximize on all deals and price increases • To identify fast or slow trending items • To manage our inventory • To service our customers at the high levels that they have come to expect from Maines. 38
  • 39. • E3 is designed to enable distributors to more profitably anticipate and satisfy customer product demand. • Features of E3 most commonly used at Maines include: – History exception program – New item information – Seasonal forecasting functions – Deal program – Superceding functions – Reserve item functions – Ti Hi ordering functions 39
  • 40. • E3 Success comes from a strong set up of both vendors and items. • 70% of using the system successfully is in accurate vendor set up. 40
  • 41. Vendor Setup Includes: • Service Level goal • Lead time quoted from vendor • Lead time forecasted in days • Lead time variance % • Buying bracket(s) - can be set by dollars, cases, weight, cube or pallets and if there are multiple brackets available, the discounts can be added and the system will calculate which bracket is the most profitable 41
  • 42. Item Setup Includes: Setting the buyer class: 1. R for stock items 2. M for special orders 3. D discontinued 42
  • 43. • Reviewing history on demand forecasting screen. – New items (uninitialized) need to have a starting forecast. – History on an item can be filtered or adjusted to account for promotional activities, opening orders, etc. – Determine if the item is seasonal. If so a seasonal profile can either be created or copied from a similar item 43
  • 44. • Decide if the item history should be reviewed weekly or every 4 weeks. – Almost all of our items are set up to review weekly, split cases are set up to review every 4 weeks. • Setup item minimum order information. – This allows us to have E3 automatically order the product in our warehouse Ti/Hi quantities as well as set a minimum purchase. For example, we sell 100 cases of an item per week. The pallet holds 10 cases, we would set this item up to order a buying multiple of 10 with a minimum quantity of 100. 44
  • 45. Once every item in the vendor is reviewed and properly set up, an Order Policy Analysis is run. • If there are multiple brackets set up, E3 will determine the most profitable bracket. • Once this is accepted, we are ready to place an order with the supplier. 45
  • 46. An Order Policy Analysis needs to be run: • Each time a new vendor is set up • Any time there is a significant change in business with the vendor (adding or losing volume or items) • At least once every 6 months • When inheriting a vendor from another buyer 46
  • 47. Replenishment Buying Vendor Setup = 70% of success History Exceptions = 20% of success Other Maintenance = 10% of success 47
  • 48. Replenishment Buying Flow is • Vendor Setup > History Exceptions > Deals = Correct Suggested Order Quantity • If this is followed, the suggested order quantity is always mathematically correct. 48
  • 49. Replenishment Buying is the end result of • Demand forecasting • Lead time forecasting • Order policy analysis • Service level management 49
  • 50. Demand Equals Shipped + Lost Sales – Promotional Sales 50
  • 51. Demand Forecasting Patterns • Smooth = less safety stock, low MADP • Erratic = higher safety stock, higher MADP • Trending = keeping up with current trends • Seasonal = Predictable, repetitive peaks of demand MADP = Mean Absolute Deviation expressed as a percentage … In other words how much does an item deviate from the forecast. Ranges are: • 0-25% stable • 26-49% moderate • 50% and up erratic 51
  • 52. Demand Forecasting • Each item has it’s own unique calculation • You can limit the amount of history used to forecast an item 52
  • 53. Demand Forecasting has 3 Components 1. Demand Forecast 2. Item Deviation 3. Seasonal Profile (if applicable) 53
  • 54. History Exceptions … Concept is to manage by exception • History exceptions are shown every Monday morning, based on the previous week’s sales • Items show up based on preset company control factors, these are the settings we use: 5% Demand Filter High 3% Demand Filter Low 35% Tracking Signal Limit 54
  • 55. Exception Screen Demand Filter High • Demand Filter Low • Tracking Signal High • Tracking Signal Low • Service Level Check • Infinity Check • Watch Items • Seasonal Items • New Items 55
  • 56. It is important to remember that when reviewing history exceptions, you do not need to make a change, the system has already done that. It is simply showing you the items that are exceptions and since you may know something the system doesn’t about the item, it allows you to correct the forecast. 56
  • 57. Lead Time Forecasting • Can be set at the vendor level • Can also be set at the item level … item level information will always override the information at the vendor level • It is important that this information is accurate since as much weight is placed on lead time as on demand when calculating the suggested order quantity • Lead time and lead time deviation will impact when you buy as well as safety stock so it is important to keep it accurate. 57
  • 58. Order Policy Analysis • This balances the cost to buy with the cost to carry • Every vendor will have a most profitable order frequency • Once established, this is the order cycle • However, Every vendor is checked every night and the order will come “due” on need, Not based on days since bought 58
  • 59. Service Level Management Service levels drive safety stock needs, item by item 3 types of items 1. Stable 2. Lumpy 3. Super Lumpy – Some items can be corrected with seasonal forecasts (like ice melt or charcoal). 59
  • 60. Service Level Management • Higher service goals will drive safety stock and inventory levels higher • Our system default is 97% 60
  • 61. Key Components of Safety Stock • Demand forecast • Lead time • Lead time variance • Order Cycle • Service level • MADP 61
  • 62. If all the information up to this point is correct … Then daily buying simply becomes replenishment, not buying 62
  • 63. Daily Replenishment Buying • An order becomes due when enough items get at or below the item order point resulting in service jeopardy for the vendor line. • Every item is analyzed every night • An order is built for each vendor each night (even non-due orders) • Items reaching their order point ahead of the rest of the line will prompt as Order Point Checks • Due orders MUST be bought daily • Suggested order quantities should not be changed, component information should be fixed instead 63
  • 64. Daily Buying .. How To • Sign on to the E3 To Do Menu • Set Data Base Selector to Buyer ID# and Warehouse (company) # • Use easy to navigate work flow starting at the top left corner “Due Orders”. The left side of the screen are the Order Categories 64
  • 65. E3TRIM To Do Menu Company E3T MAINES PAPER AND FOOD SERVICE Buyer 010 211814 Orders Due in Dollars Warehouse 001 6185 Orders Placed in $'s Workstation ID QPADEV0257 1 Orders Placed Orders Items a 0 Short Shipments n 1858 Exceptions b 0 Overdue c 0 Alternate Source d 19 Due q 118 Overstock e 1 Forward r 65 Out of Stock f 0 Planned s 0 Lost Sales g 0 Booked h 0 Transfer u 0 Uninitialized Items i 2 Back Orders j 2 Order Point 'A' k 11 Order Point l 0 Buyer Order Point y Kit To Do m 88 All Orders z Utility Menu 65
  • 66. Select D Option to see the Orders that should be placed today Buyer 040 Due Orders Warehouse 001 Vendor Sb Vendor Name Wg Whs St Amount Del a 206875 DAYMARK 001 1 3595 3 b 231600 02 DURO BAG 001 1 7648 0 c 378000 JET PLASTICA 001 1 8259 0 d 630760 01 PRAIRIE 001 1 93540 0 e 721500 1 SOLO STOCK 001 1 3335 5 66
  • 67. Select the first vendor on the list Display Work Calculator DR0B 2009 05/21 Order Detail 09:49:38 Buyer 040 3 Delay Vendor 206875 DAYMARK Warehouse 001 2009 05/14 Last Order Date Independent Auto Adj Final Adj Totals Bracket 3,596 3,596 3,596 Dollars 1 1 511 511 511 Eaches 2 0 Maximum 300 300 300 Weight 3 1,000 Minimum 31 31 31 Cube 4 0 Up to Max 43 43 43 Dozen 5 1 Unit 79 79 79 Cases 6 .000 Discount % 82 82 82 Layer 7 0 Bkt Pricing Opt 43 43 43 Pallets 8 0 Discount Pass On 511 511 511 Gallons 9 0 Savings Per Order Checks 0 Savings Pass On a 2 AOP d 33 MANL b 2 OP c 16 NEW 5 Rebuild 6 Accept 7 Prt PO 8 All Itms 9 SOQ Itms 10 Clr Ord 23 Trk Spl 67
  • 68. There are 3 levels of an Order Order Detail Screen shows: • Viewing options • Rebuild options • Order accept key Item Summary Screen shows: • Items and suggested order quantities • Helpful codes such as N or W • This is where any manual special order items will be added to the order. (browse when needed, buyers do look at this screen prior to accepting an order) Item Detail Screen shows: • Full details of how the system got the suggested order quantity (should only be viewed when needed and if all set up is correct that should be rarely) 68
  • 69. You can accept the order as is or review all items on the order • Once you are comfortable with the order, go back to the Order detail screen and accept the order. • Order approval screen allows you to set pick-up information • Each due order is handled the same way until the list is completed 69
  • 70. Next Step Orders a 0 Short Shipments • “A” order point items are b 0 Overdue items with service level c 0 Alternate Source above 98% d 6 Due • J and K items are below e 0 Forward their respective order f 0 Planned points but the vendor line g 0 Booked has not yet met the h 0 Transfer vendor order point … this i 0 Back Orders is a quick way to see j 4 Order Point 'A' items you may run out of k 3 Order Point that can be added to an l 0 Buyer Order Point open order and that m 79 All Orders might have a jump in sales during the week 70
  • 71. Additional E3 Features • Deals and Forward Buy Functions • Promotional Functions • Superceding Functions • Super and Sub Vendor • Set days of the week ordering • Set weeks of the year ordering 71
  • 72. Deals and Forward Buy Functions • Setting up a Deal allows us to maximize any additional discounts a vendor offers • It also allows us to buy-in on a price increase or when a vendor gives us extended terms • Our system is set up to cap the buy at 42 days and it will place the order as late as possible. 72
  • 73. Promotional Functions • This allows us to key in expected demand during a promotional period and have the system order the product based on the extra demand. • E3 will also filter the added demand out of the forecast so not to increase inventory after the promotion. • This does not work well for long promotions, since it buys all the increased demand at one time – It is better to manually increase the forecast for long promotions and then adjust the promotional use out at the end. 73
  • 74. Superceding Functions • Superceding is a way to easily transfer item demand from one item to another. – For example, if a customer changes their specifications from 1 item or supplier to another, we can transfer the history from the original item over to the new item. – There is also a calculator in the program that allows for case pack differences. 74
  • 75. Super and Sub Vendors Dot Foods is a good example of a Super Vendor • We order many different vendors on 1 purchase order from the created “super” vendor. • By creating this link in E3 it allows us to track our purchases by the individual vendor as well as maintain item information at the vendor level in the AS400 side of our system. Some suppliers have multiple shipping warehouses. • These suppliers are set up in E3 as Sub Vendors. • This allows us to separate items according to the shipping locations and place individual orders by location. 75
  • 76. Set Days of the Week Ordering • E3 allows you to set the day of the week that a vendor shows up as a due order – This function is helpful for suppliers that are either backhauled or have set pick-up days with our logistic carriers – It is also helpful for vendors where we have set ordering days of the week, like DOT. – Each of these types of orders need to be reviewed since E3 will build an order for that day of the week whether you need to place it or not. – This function should not be used unless it is absolutely necessary to place an order on a certain day of the week. It can lead to additional inventory. (we once had a buyer here who had 50 vendors so he set up his data base to order 10 vendors a day) 76
  • 77. Set Weeks of the Year Ordering • Not commonly used but helpful if there is a vendor that can only be picked up every other week • Can set for even or odd weeks of the year • Normally is set up in addition to set day of the week option 77
  • 79. Forecasting Accuracy Report This is the report we use: • Offers an overall report card of the accuracy of last period’s demand forecast. • It displays expected demand versus actual demand during the most recent period. • The report shows the actual sales dollars achieved vs. the sales dollars expected based on forecast and a ration between actual and expected. 79
  • 80. • It does not take into account any changes we have manually made in the demand forecast – For example to gear up for a new customer or gear down for loss of an account • It can be run by buyer and for the company as a whole • It should be run each week and then totaled by the month to get a clearer picture of how each buyer is doing • The ideal number is 100% the normal range is 90-95 or 105-110%. – If the differences that are larger than forecast should be analyzed. 80
  • 81. This is basically the only report we have used and is the best tool to determine if the buyer is keeping up with history exceptions and their item demands, which is the most important maintenance for accurate E3 ordering. This is a sample of the report and recap of the forecasting accuracy report information I have kept in the past 81
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  • 83. Date Buyer Total Item Count Forecasted Actual Demand i n % of E xpected Demand in $ $ Demand August Jim Pope 1271 881193.33 900595.33 102.19 August Denise Barry 1214 718499.67 675580.00 94.1 August Deb Spirito 1171 569604.00 609288.33 106.98 August Jeff Dietrick 1167 7591590.00 790239.00 104.11 August Becky Roberge 1361 703250.00 678134.67 96.29 August Matt Deane 943 284169.67 293381.00 103.27 August Jack Loomis 804 630524.33 681212.00 108.13 August Brenda Hull 581 3363285.00 3065601.00 91.2 August Scott Leveille 24 25465.00 26586.00 104.3 August Cheryl Ashton 863 370054.00 334780.00 90.49 August Julie Deprato 474 2167508.00 2097425.00 96.76 Aug Co 1 9874 10472710.00 10152822.33 99.81 83
  • 84. Other Reports Available Include: • Lost sales analysis current and previous period – Ranks items by lost dollars with biggest problems at the top – These are potential lost sales based on the current forecast, not actual AS400 lost sales • On hand overstock current and previous period • Inventory accuracy current and previous period – Valuable when determining the inventory impact of varying service levels using theoretical inventory values and %. • Service accuracy – Displays one column for every service level goal set and what was attained by system class • SOQ vs actual purchase quantity – This is a daily report that would need to be run by buyer which shows any item that the buyer changed the E3 suggested order quantity. The most recent E3 upgrade also shows this information on the buyer order detail screen • Service level analysis – System calculated in stock % that would be most desirable 84
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