9. What the customer states… From: Liz Bilinsky Sent: Wednesday, January 07, 2009 6:05 PM To: DiValerio, Joe Cc: Alexis, Mike; Sherrill, Kelly Subject: Appreciation Letter January 7, 2009 I am pleased to write this recommendation for the Mike Alexis and Kelly Sherrill of Apollo Health Street. I have recently had the pleasure of observing their technology-focused consultation work first hand and wanted to commend them on their professionalism and business insights. Together, Mike and Kelly delivered excellent technical advice. Their written and oral professional communications have been most helpful, and the comprehensive assessment they were engaged to complete led to the delivery of a highly-useful, operational report for the technology firm where I have been engaged as a process consultant. This technology firm is in the initial stages of on-boarding Apollo’s Service Desk, and Mike and Kelly have been integral in the overall success of all aspects this process. Many thanks to Mike and Kelly and best wishes for their and Apollo Health Street’s continuing successes. Respectfully, Liz Bilinsky Liz Peterson Bilinsky, COO Internal Business Solutions, Inc.
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