1. EHR
usability:
an
illustrated
guide

2. My
comments
• 10
principles
of
usability,
illustrated
• Build
Style
Guides
&
Galleries
• Foster
research
on
visual
display

3. EMR
What
^s
usability?
i

4. Usability
is…

5. 10
Principles
1. Simplicity
7. Feedback
2. Naturalness
8. EffecNve
use
of
3. Consistency
language
4. Minimizing
cogniNve
9. EffecNve
informaNon
load
presentaNon
5. Efficient
interacNons
10. PreservaNon
of
context
6. Forgiveness
h3p://bit.ly/UsabilityHIMSS

6. Simplicity

7. Simplicity
For doing refills
For overview only

8. Naturalness

9. Naturalness
Old way – lots of drill-down clicking

10. Naturalness
Better way
we know the body
already

11. Consistency

12. Consistency
Name and identifying info consistently placed

13. Minimizing
CogniNve
Load

14. Minimizing
CogniNve
Load
Exact past dates
• This requires mental math

15. Minimizing
CogniNve
Load
Relative past dates
• Easier. No extra thinking.

16. Minimizing
CogniNve
Load
Hover to see more detail
• Have
it
both
ways

17. Efficient
InteracNons

18. Efficient
InteracNons
Dashboard efficiency

19. Efficient
InteracNons
50 Clicks…
• 6
minutes

20. Efficient
InteracNons
2 Clicks…
• 1-­‐2
minutes

21. Forgiveness

22. Forgiveness
exploring
without
fear
of
destroying
recovering
gracefully
from
mistakes

23. Forgiveness
A
negaNve
example…

24. Feedback

25. Feedback
• Show
expected
delays
• Confirm
changes
that
aren’t
evident

26. Feedback
Imagine this scenario
• user clicks
• long, slow database call ensues…

27. Acceptable

28. Be`er
Please
wait
while
we
check
10,357
records…

29. Best
Time
remaining…
8
seconds
Please
wait
while
we
check
10,357
records…

30. EffecNve
Use
of
Language

31. Terse
for
doctor
Plain
English
for
paNent

32. EffecNve
InformaNon
PresentaNon

33. EffecNve
InformaNon
PresentaNon
Sorted alphabetically, not randomly
Better yet, allow sort by other criteria, too

34. EffecNve
Info
PresentaNon
Highlighted for cardiology Filtered for cardiology

35. PreservaNon
of
Context

36. PreservaNon
of
Context

37. And what medication is he/she taking?
And what are the weight and BP doing?

39. Build
Style
Guides
and
galleries

40. Usability.gov

42. Microsob
Health
Common
User
Interface

45. UI
Design
Pa`erns

47. Apple
Human
Interface
Guidelines

49. Visual
display
of
data
research
agenda

50. Lab
fishbone
vs.
data
table

51. A
B
Compare:
efficiency,
effecNveness,
safety,
delight

52. Sparklines

53. Bullet
graph
/
small
mulNples

54. Small
mulNples

56. QuesNons?
Jeff
Belden
MD
|
beldenj@health.missouri.edu