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CairnsLocal Marketing	
  	
  	
  |	
  	
  www.CairnsLocalMarketing.com	
  	
   |	
  	
  
      support@cairnslocalmarketing.com	
  |	
  	
  0411 530 910
FACEBOOK IN 2012

! 901	
  million	
  monthly	
  active	
  users	
  
! 372M	
  daily	
  active	
  users	
  
!   25	
  million	
  monthly	
  active	
  users	
  who’ve	
  used	
  
  4
  Facebook	
  mobile	
  products	
  
!   vailable	
  in	
  more	
  than	
  70	
  languages	
  
  A
!   ccounts	
  for	
  more	
  than	
  95%	
  of	
  social	
  networking	
  
  A
  time	
  on	
  the	
  web	
  	
  
THE NEW TIMELINES LAYOUT
!   ntroduced	
  to	
  Pages	
  on	
  Feb.	
  29th	
  	
  
  I
!   race	
  period	
  until	
  March	
  31st	
  	
  
  G
!   ll	
  pages	
  switch	
  to	
  the	
  new	
  Timeline	
  layout	
  on	
  	
  
  A
  March	
  31st.	
  
!   any	
  new	
  changes	
  such	
  as	
  no	
  default	
  landing	
  page,	
  
  M
  bigger	
  custom	
  page	
  width,	
  large	
  cover	
  image	
  plus	
  
  many	
  more	
  
What's	
  New	
  w ith	
  T imelines?

!   C
      over	
  Image	
               !   F
                                          riend	
  Feed	
  
!   P
      rofile	
  Picture	
            !   P
                                          in	
  Posts	
  
!   A
      bout	
  Section	
             !   M
                                          ilestones	
  
!   A
      pp	
  Display	
  	
           !   S
                                          tarred	
  Stories	
  
!   H
      ighlight	
  Feed	
            !   P
                                          rivate	
  Message	
  
!   T
      imeline	
  Navigation	
       !   A
                                          dmin	
  Panel	
  
!   A
      ctivity	
  Feed	
             !   A
                                          ctivity	
  Log	
  
1.	
  Cover	
  Image	
  
2.	
  Profile	
  Picture	
  
3.	
  Timeline	
  
4.	
  About	
  Section	
  
5.	
  Apps	
  
6.	
  Highlights	
  
7.	
  Composer	
  
8.	
  Pinned	
  Post	
  
9.	
  Friend	
  Activity	
  	
  
COVER IMAGE
COVER IMAGE RESTRICTIONS
!   51	
  x	
  315	
  pixels	
  (min.	
  399	
  pixels	
  wide)	
  
  8
!   ake	
  it	
  stand	
  out;	
  represent	
  your	
  brand	
  well	
  
  M

!     O	
  –	
  Price	
  or	
  purchase	
  info	
  
    N
!     O	
  –	
  Contact	
  info	
  such	
  as	
  website,	
  ph.	
  no.,	
  address	
  
    N
!     O	
  –	
  Like	
  or	
  Share	
  references	
  
    N
!     O	
  –	
  Calls	
  to	
  Action	
  i.e	
  Click	
  Like,	
  Sign	
  up	
  Now	
  	
  
    N
GREAT COVER IMAGE EXAMPLES
PROFILE PICTURE


!    80	
  x	
  180	
  pixels	
  –	
  gets	
  resized	
  to	
  32	
  x	
  32	
  pixels	
  
    1
!     ollows	
  you	
  around	
  Facebook	
  and	
  the	
  Web	
  
    F
!     hould	
  be	
  your	
  logo,	
  brand,	
  product	
  or	
  spokesperson	
  
    S
!     f	
  your	
  brand	
  is	
  you,	
  use	
  a	
  headshot	
  
    I
!     an	
  be	
  creatively	
  combined	
  with	
  your	
  Cover	
  Image	
  
    C
COMBINING PROFILE PICTURE & COVER IMAGE
ABOUT SECTION
!  55	
  characters	
  long	
  
  1
!   ood	
  to	
  include	
  URL	
  (start	
  with	
  http://	
  to	
  make	
  it	
  
  G
  clickable)	
  
!   f	
  URL	
  is	
  too	
  long,	
  use	
  shortening	
  service	
  (bit.ly)	
  
  I
!   hould	
  describe	
  your	
  company	
  and	
  what	
  you	
  do	
  
  S
!   ntire	
  box	
  is	
  automatically	
  	
  
  E
  linked	
  to	
  your	
  Info	
  page	
  
APP DISPLAY


!   nly	
  4	
  	
  
  O
  displayed	
  
  	
  –users	
  must	
  click	
  the	
  drop	
  down	
  /	
  more	
  arrow	
  
!  st	
  one	
  –	
  photos,	
  can’t	
  be	
  changed;	
  others	
  can	
  –	
  make	
  
  1
  good	
  use	
  of	
  this	
  prime	
  real	
  estate	
  
!   humbnail	
  is	
  customizable	
  –	
  111	
  x	
  74	
  pixels	
  
  T
!   hoose	
  thumbnails	
  that	
  encourage	
  the	
  user	
  to	
  click	
  
  C
HIGHLIGHT FEED
!   llows	
  users	
  ability	
  to	
  choose	
  how	
  	
  
  A
  they	
  interact	
  with	
  your	
  page	
  
!   ighlights	
  –	
  what	
  FB	
  deems	
  most	
  	
  
  H
  important	
  
!   osts	
  by	
  Page	
  –	
  only	
  admins’	
  posts	
  shown	
  
  P
!   osts	
  by	
  Others	
  –	
  everyone	
  except	
  admins’	
  posts.	
  
  P
  Allows	
  users	
  to	
  see	
  what	
  others	
  are	
  saying	
  about	
  your	
  
  brand	
  	
  
TIMELINE NAVIGATION
!   llows	
  users	
  to	
  easily	
  navigate	
  your	
  page	
  by	
  date	
  
  A
!   ince	
  users	
  can	
  now	
  dig	
  deeper	
  into	
  your	
  page’s	
  
  S
  history,	
  make	
  sure	
  you	
  prune	
  your	
  page	
  
!   o	
  through	
  each	
  date	
  in	
  your	
  page’s	
  past	
  and	
  	
  
  G
  ask,“Does	
  this	
  represent	
  my	
  company	
  the	
  way	
  I	
  	
  
  want	
  it	
  to?”	
  	
  
TIMELINE NAVIGATION CONT’D
!   tatistics	
  box	
  appears	
  at	
  the	
  end	
  of	
  	
  
  S
  each	
  month	
  
!   hows	
  what	
  /	
  who	
  the	
  page	
  has	
  	
  
  S
  liked,	
  how	
  many	
  likes	
  the	
  page	
  has	
  
  and	
  how	
  many	
  people	
  are	
  “talking	
  
  about	
  this”	
  i.e.	
  engaging	
  with	
  your	
  page	
  	
  
ACTIVITY FEED
!   ctivity	
  Feed	
  is	
  the	
  new	
  Wall	
  
  A
!   acebook’s	
  Edgerank	
  algorithm	
  decides	
  which	
  stories	
  
  F
  are	
  to	
  be	
  displayed	
  and	
  which	
  are	
  to	
  be	
  hidden.	
  
!   dmins	
  can	
  change	
  /	
  edit	
  any	
  post	
  with	
  the	
  little	
  
  A
  pencil	
  icon	
  at	
  the	
  top	
  right	
  of	
  all	
  posts.	
  
!   dmins	
  can	
  also	
  disable	
  posting	
  for	
  specific	
  fans	
  in	
  
  A
  case	
  someone	
  starts	
  spamming	
  your	
  page	
  
PIN POSTS
!   inning	
  posts	
  keeps	
  it	
  at	
  the	
  top	
  of	
  your	
  activity	
  feed	
  
  P
  for	
  7	
  days	
  
!   se	
  it	
  for	
  important	
  updates,	
  	
  
  U
  contests,	
  announcements	
  etc	
  
!   dd	
  links	
  and	
  additional	
  info	
  in	
  	
  
  A
  the	
  description	
  
!   in	
  posts	
  by	
  clicking	
  pencil	
  icon	
  	
  
  P
  at	
  the	
  top	
  right	
  of	
  the	
  post	
  
FRIEND FEED
!   ocuses	
  on	
  highlighting	
  the	
  users’	
  friends’	
  interaction	
  
  F
  with	
  the	
  page.	
  
!   hows	
  interaction	
  from	
  your	
  fans’	
  friends	
  
  S
!   ncreases	
  social	
  proof	
  
  I
!   eature	
  can	
  be	
  turned	
  off	
  
  F
  in	
  admin	
  panel	
  
MILESTONES
!   sed	
  to	
  highlight	
  important	
  dates	
  &	
  events	
  	
  
  U
!   dmins	
  set	
  the	
  date	
  of	
  milestones	
  which	
  enter	
  the	
  
  A
  timeline	
  at	
  that	
  date	
  
!   ilestones	
  hold	
  more	
  weight	
  in	
  FB’s	
  algorithm	
  so	
  
  M
  they	
  will	
  appear	
  in	
  more	
  fans’	
  newsfeeds	
  
!   se	
  for	
  new	
  store	
  opening,	
  	
  
  U
  new	
  product	
  launch,	
  when	
  	
  
  you	
  company	
  was	
  founded	
  etc	
  	
  
STARRED STORIES
!     imilar	
  to	
  Milestones	
  but	
  not	
  as	
  big	
  of	
  an	
  event	
  
    S
!     ny	
  post	
  can	
  be	
  starred	
  so	
  that	
  it	
  stands	
  out	
  
    A
!     tretch	
  to	
  fill	
  up	
  entire	
  page	
  (both	
  sides)	
  
    S
!     ates	
  can	
  be	
  changed	
  so	
  they	
  	
  
    D
    appear	
  where	
  you	
  want	
  	
  
    them	
  to	
  in	
  your	
  page’s	
  	
  
    timeline	
  
PRIVATE MESSAGE
!     ans	
  and	
  non-­‐fans	
  can	
  send	
  messages	
  to	
  pages	
  
    F
!     his	
  feature	
  can	
  be	
  turned	
  on	
  or	
  off	
  
    T
!     ages	
  can	
  only	
  respond	
  –	
  not	
  initiate	
  a	
  conversation	
  
    P
!     ages	
  can	
  only	
  send	
  2	
  messages	
  back	
  for	
  every	
  1	
  
    P
  received	
  
!   ot	
  to	
  be	
  used	
  to	
  sell	
  –	
  use	
  it	
  to	
  build	
  trust	
  and	
  
  N
  relationships	
  with	
  your	
  fans	
  
ADMIN PANEL
!   ppears	
  at	
  the	
  top	
  of	
  your	
  page	
  
  A
!   an	
  be	
  hidden	
  from	
  view	
  	
  
  C
!   llows	
  for	
  quick	
  access	
  to	
  	
  
  A
  stats	
  such	
  as	
  notifications,	
  	
  
  likes,	
  messages	
  and	
  Insights	
  
!   lso	
  where	
  you	
  edit	
  your	
  
  A
  page	
  info	
  and	
  settings	
  
ACTIVITY LOG
!   llows	
  admins	
  to	
  see	
  page	
  activity	
  broken	
  down	
  by	
  
  A
  category	
  
!   rovides	
  admins	
  with	
  easy	
  access	
  to	
  all	
  parts	
  of	
  their	
  
  P
  page	
  
WRAP UP
!   imelines	
  become	
  mandatory	
  as	
  of	
  March	
  31st	
  2012.	
  	
  	
  
  T
!   efault	
  landing	
  pages	
  /	
  welcome	
  tabs	
  do	
  NOT	
  exist	
  
  D
  inside	
  the	
  new	
  timelines	
  layout	
  
!   ll	
  apps	
  will	
  function	
  as	
  normal	
  
  A
!   ustom	
  page	
  sizes	
  have	
  increased	
  to	
  810	
  pixels	
  wide	
  
  C
!   mbrace	
  the	
  changes	
  or	
  become	
  obsolete!	
  
  E

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Facebook timelines Cairns Local Marketing

  • 1. CairnsLocal Marketing      |    www.CairnsLocalMarketing.com     |     support@cairnslocalmarketing.com  |    0411 530 910
  • 2. FACEBOOK IN 2012 ! 901  million  monthly  active  users   ! 372M  daily  active  users   !   25  million  monthly  active  users  who’ve  used   4 Facebook  mobile  products   !   vailable  in  more  than  70  languages   A !   ccounts  for  more  than  95%  of  social  networking   A time  on  the  web    
  • 3. THE NEW TIMELINES LAYOUT !   ntroduced  to  Pages  on  Feb.  29th     I !   race  period  until  March  31st     G !   ll  pages  switch  to  the  new  Timeline  layout  on     A March  31st.   !   any  new  changes  such  as  no  default  landing  page,   M bigger  custom  page  width,  large  cover  image  plus   many  more  
  • 4. What's  New  w ith  T imelines? ! C   over  Image   ! F   riend  Feed   ! P   rofile  Picture   ! P   in  Posts   ! A   bout  Section   ! M   ilestones   ! A   pp  Display     ! S   tarred  Stories   ! H   ighlight  Feed   ! P   rivate  Message   ! T   imeline  Navigation   ! A   dmin  Panel   ! A   ctivity  Feed   ! A   ctivity  Log  
  • 5. 1.  Cover  Image   2.  Profile  Picture   3.  Timeline   4.  About  Section   5.  Apps   6.  Highlights   7.  Composer   8.  Pinned  Post   9.  Friend  Activity    
  • 7. COVER IMAGE RESTRICTIONS !   51  x  315  pixels  (min.  399  pixels  wide)   8 !   ake  it  stand  out;  represent  your  brand  well   M !   O  –  Price  or  purchase  info   N !   O  –  Contact  info  such  as  website,  ph.  no.,  address   N !   O  –  Like  or  Share  references   N !   O  –  Calls  to  Action  i.e  Click  Like,  Sign  up  Now     N
  • 8. GREAT COVER IMAGE EXAMPLES
  • 9. PROFILE PICTURE !  80  x  180  pixels  –  gets  resized  to  32  x  32  pixels   1 !   ollows  you  around  Facebook  and  the  Web   F !   hould  be  your  logo,  brand,  product  or  spokesperson   S !   f  your  brand  is  you,  use  a  headshot   I !   an  be  creatively  combined  with  your  Cover  Image   C
  • 10. COMBINING PROFILE PICTURE & COVER IMAGE
  • 11. ABOUT SECTION !  55  characters  long   1 !   ood  to  include  URL  (start  with  http://  to  make  it   G clickable)   !   f  URL  is  too  long,  use  shortening  service  (bit.ly)   I !   hould  describe  your  company  and  what  you  do   S !   ntire  box  is  automatically     E linked  to  your  Info  page  
  • 12. APP DISPLAY !   nly  4     O displayed    –users  must  click  the  drop  down  /  more  arrow   !  st  one  –  photos,  can’t  be  changed;  others  can  –  make   1 good  use  of  this  prime  real  estate   !   humbnail  is  customizable  –  111  x  74  pixels   T !   hoose  thumbnails  that  encourage  the  user  to  click   C
  • 13. HIGHLIGHT FEED !   llows  users  ability  to  choose  how     A they  interact  with  your  page   !   ighlights  –  what  FB  deems  most     H important   !   osts  by  Page  –  only  admins’  posts  shown   P !   osts  by  Others  –  everyone  except  admins’  posts.   P Allows  users  to  see  what  others  are  saying  about  your   brand    
  • 14. TIMELINE NAVIGATION !   llows  users  to  easily  navigate  your  page  by  date   A !   ince  users  can  now  dig  deeper  into  your  page’s   S history,  make  sure  you  prune  your  page   !   o  through  each  date  in  your  page’s  past  and     G ask,“Does  this  represent  my  company  the  way  I     want  it  to?”    
  • 15. TIMELINE NAVIGATION CONT’D !   tatistics  box  appears  at  the  end  of     S each  month   !   hows  what  /  who  the  page  has     S liked,  how  many  likes  the  page  has   and  how  many  people  are  “talking   about  this”  i.e.  engaging  with  your  page    
  • 16. ACTIVITY FEED !   ctivity  Feed  is  the  new  Wall   A !   acebook’s  Edgerank  algorithm  decides  which  stories   F are  to  be  displayed  and  which  are  to  be  hidden.   !   dmins  can  change  /  edit  any  post  with  the  little   A pencil  icon  at  the  top  right  of  all  posts.   !   dmins  can  also  disable  posting  for  specific  fans  in   A case  someone  starts  spamming  your  page  
  • 17. PIN POSTS !   inning  posts  keeps  it  at  the  top  of  your  activity  feed   P for  7  days   !   se  it  for  important  updates,     U contests,  announcements  etc   !   dd  links  and  additional  info  in     A the  description   !   in  posts  by  clicking  pencil  icon     P at  the  top  right  of  the  post  
  • 18. FRIEND FEED !   ocuses  on  highlighting  the  users’  friends’  interaction   F with  the  page.   !   hows  interaction  from  your  fans’  friends   S !   ncreases  social  proof   I !   eature  can  be  turned  off   F in  admin  panel  
  • 19. MILESTONES !   sed  to  highlight  important  dates  &  events     U !   dmins  set  the  date  of  milestones  which  enter  the   A timeline  at  that  date   !   ilestones  hold  more  weight  in  FB’s  algorithm  so   M they  will  appear  in  more  fans’  newsfeeds   !   se  for  new  store  opening,     U new  product  launch,  when     you  company  was  founded  etc    
  • 20. STARRED STORIES !   imilar  to  Milestones  but  not  as  big  of  an  event   S !   ny  post  can  be  starred  so  that  it  stands  out   A !   tretch  to  fill  up  entire  page  (both  sides)   S !   ates  can  be  changed  so  they     D appear  where  you  want     them  to  in  your  page’s     timeline  
  • 21. PRIVATE MESSAGE !   ans  and  non-­‐fans  can  send  messages  to  pages   F !   his  feature  can  be  turned  on  or  off   T !   ages  can  only  respond  –  not  initiate  a  conversation   P !   ages  can  only  send  2  messages  back  for  every  1   P received   !   ot  to  be  used  to  sell  –  use  it  to  build  trust  and   N relationships  with  your  fans  
  • 22. ADMIN PANEL !   ppears  at  the  top  of  your  page   A !   an  be  hidden  from  view     C !   llows  for  quick  access  to     A stats  such  as  notifications,     likes,  messages  and  Insights   !   lso  where  you  edit  your   A page  info  and  settings  
  • 23. ACTIVITY LOG !   llows  admins  to  see  page  activity  broken  down  by   A category   !   rovides  admins  with  easy  access  to  all  parts  of  their   P page  
  • 24. WRAP UP !   imelines  become  mandatory  as  of  March  31st  2012.       T !   efault  landing  pages  /  welcome  tabs  do  NOT  exist   D inside  the  new  timelines  layout   !   ll  apps  will  function  as  normal   A !   ustom  page  sizes  have  increased  to  810  pixels  wide   C !   mbrace  the  changes  or  become  obsolete!   E