Personal Information
Entreprise/Lieu de travail
Greater Seattle Area United States
Profession
Senior UX Researcher at Smartsheet
Secteur d’activité
Technology / Software / Internet
À propos
Senior User Experience Researcher with 13-year track record of planning and conducting user research influencing user experience decisions and strategies while utilizing the appropriate methods on time and under budget. Results leading to product development at lower costs, increasing efficiency, and user satisfaction.
Accomplishments
● Determined appropriate UX strategies to solve business needs as well as user needs.
● Led and conducted user research studies to understand the future of mobile payments.
● Gained and shared greater understanding of users’ behavior patterns via analytics.
● Conducted user research studies to understand user needs while interacting with mobile devices/tab...
Mots-clés
journey map customer ux user experience improve pr
Tout plus
Présentations
(1)J’aime
(2)Usability...Or Strategic User Experience?
Paul Sherman
•
il y a 15 ans
Crucial Conversations In Social Media
Kelsey Ruger
•
il y a 16 ans
Personal Information
Entreprise/Lieu de travail
Greater Seattle Area United States
Profession
Senior UX Researcher at Smartsheet
Secteur d’activité
Technology / Software / Internet
À propos
Senior User Experience Researcher with 13-year track record of planning and conducting user research influencing user experience decisions and strategies while utilizing the appropriate methods on time and under budget. Results leading to product development at lower costs, increasing efficiency, and user satisfaction.
Accomplishments
● Determined appropriate UX strategies to solve business needs as well as user needs.
● Led and conducted user research studies to understand the future of mobile payments.
● Gained and shared greater understanding of users’ behavior patterns via analytics.
● Conducted user research studies to understand user needs while interacting with mobile devices/tab...
Mots-clés
journey map customer ux user experience improve pr
Tout plus