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How to Become a Change Agent
1.
How
to
Become
a
Change
Agent
Key
Points
• Clearly
defining
the
role
of
a
Change
Agent
• 10
Characteristics
of
a
Change
Agent
• Is
Change
project
based
or
continual?
“Change
is
the
new
normal
for
leadership
success
and
all
leaders
must
accept
this
fact.”
(Forbes:
Every
Leader
Must
Be
A
Change
Agent
Or
Face
Extinction)
There
is
a
great
article
in
Forbes
by
Glenn
Llopis
that
reviews
10
key
points
to
challenge
the
capabilities
of
a
Change
Agent.
I
love
this
article
and
in
my
own
research
on
the
topic,
I
have
not
come
upon
anything
more
succinct
than
this.
And
while
developing
my
own
article
on
the
topic,
I
felt
too
drawn
into
his
insight
that
I
could
not
stray
from
his
key
points.
So
with
that
said
and
with
full
respect
to
Glenn’s
research,
I
feel
that
it
is
best
that
I
follow
his
10
key
points
but
give
my
own
view
on
each.
Article:
http://www.forbes.com/sites/glennllopis/2014/03/24/every-‐leader-‐must-‐
be-‐a-‐change-‐agent-‐or-‐face-‐extinction/
Art
of
the
Wingman
for
Business
is
dedicated
to
the
businesswomen
and
businessmen
who
seek
greatness
beyond
their
own
and
find
their
successes
through
helping
others
succeed.
The
Business
Wingman
follows
the
path
of
the
selfless
person.
2.
1)
Clearly
defining
the
role
of
a
Change
Agent
Defining
the
Change
Agent’s
role
within
a
company
is
different
depending
on
the
industry,
maturity
of
the
company,
and
target
audience.
To
me,
a
Change
Agent
can
be
somebody
who
helps
the
company
evolve/change/transform
itself
through
any
type
of
improvement,
evolution
or
efficiency.
The
Change
Agent
is
somebody
who
can
do
these
things
from
within
the
company
or
from
outside
the
company.
The
Change
Agent
does
not
always
have
to
be
somebody
at
the
executive
level.
The
Change
Agent
can
be
anybody
within
the
company
who
can
effectively
do
these
things.
The
Change
Agent
doesn’t
always
have
to
be
in
a
management
or
leadership
role.
The
output
of
the
Change
Agent
does
not
always
have
to
make
large
sweeping
efforts
to
be
effective.
The
efforts
of
the
Change
Agent
can
be
small,
but
they
must
be
very
effective.
3. 2)
10
Characteristics
of
a
Change
Agent
As
mentioned
before,
a
great
article
in
Forbes
magazine
by
Glenn
Llopis
inspired
the
10
characteristics
below.
If
you’re
planning
to
become
a
Change
Agent
or
you
already
see
yourself
as
a
Change
Agent
within
your
company,
then
these
10
characteristics
will
best
define
you
role
and
will
help
you
create
success.
1. Multigenerational
influence
In
a
previous
article,
we
talked
about
Managing
Across
Generations
in
the
workplace
and
that
most
companies
will
have
at
least
3
to
4
different
generations
working
in
the
same
office
building,
some
may
have
five.
Because
of
this,
you
cannot
just
take
comfort
in
your
own
generation.
You
must
be
able
to
work
across
generations
to
make
things
happen.
2. Knowledge
today’s
cultural
influence
To
complement
the
need
to
work
across
generations,
it’s
also
important
to
be
very
well
aware
of
the
cultures
within
your
office
and
the
cultures
that
surround
your
office.
Understanding
and
being
cognizant
of
people’s
cultures
will
allow
you
to
be
more
accepted
when
making
a
Change.
3. Knowing
your
macro
business
environment
If
what
you’re
trying
to
affect
reaches
outside
of
your
company,
it’s
imperative
that
you
are
aware
of
how
to
deal
with
the
current
environment
outside
of
your
business
and
be
familiar
in
how
those
changes
will
affect
your
decisions.
4. Knowing
your
internal
audience
In
order
to
drive
Change
across
your
company,
you
will
need
to
get
internal
buy-‐in
from
key
members
and
leaders.
Remember
that
the
most
influential
people
usually
are
not
Leaders,
but
mid-‐level
employees
with
tenure
or
strong
credibility.
Seek
them
out
and
gain
their
support.
5. Building
a
support
team
Every
Leader/Change
Agent
finds
success
through
the
backing
of
a
strong
supportive
team.
As
the
driver
of
Change,
you
are
the
catalyst
that
keeps
the
momentum
but
you
know
your
limits
and
you
know
your
weaknesses.
You
have
to
learn
how
to
scale
your
efforts
by
drawing
from
the
strengths
of
those
around
you.
6. Don’t
fear
the
unknown
With
your
eyes
set
on
the
future
in
an
unknown
environment,
you
will
be
certain
to
find
situations
that
are
unknown
and
with
no
recognized
solution.
Don’t
back
away
from
the
unknown
and
take
it
head
on.
If
this
situation
is
not
one
of
your
strengths,
then
seek
out
a
member
of
your
support
team
for
help.
4. 7. Managing
failures
There
are
no
easy
roads
for
a
Change
Agent.
You
will
stumble
along
the
way
and
you
will
definitely
have
your
fair
share
of
failures.
Here
are
some
great
quotes
about
finding
success
through
failure.
“Only
those
who
dare
to
fail
greatly
can
ever
achieve
greatly.”
Robert
F.
Kennedy
“I
have
not
failed.
I’ve
just
found
10,000
ways
that
won’t
work.”
Thomas
A.
Edison
“Success
is
the
ability
to
go
from
failure
to
failure
without
losing
your
enthusiasm.”
Winston
Churchill
8. Promoting
your
vision
Just
like
#4
and
#5,
without
the
support
of
others,
you
will
not
succeed.
But
as
a
great
motivator,
your
enthusiasm
can
only
carry
the
team
for
so
long.
Rather
than
promoting
a
set
of
values
to
them,
promote
a
vision.
Something
that
people
can
latch
on
to.
A
strong
vision
will
always
survive
the
failures
over
time.
A
strong
vision
can
best
translate
to
everyone
involved.
9. Clearly
communicate
milestones
A
common
mistake
with
most
trying
to
affect
Change
is
forgetting
to
communicate
key
successes
or
wins.
Think
of
these
as
milestones.
Whether
it’s
through
email,
phone
or
monthly
lunches,
you
need
to
develop
a
consistent
method
of
communication
with
your
stakeholders.
Without
this,
you
will
be
sure
to
lose
support
along
the
way.
10.You
are
always
selling
As
the
driver
of
Change,
you
will
be
wearing
multiple
hats.
You
will
be
the
leader,
project
manager,
researcher,
motivator,
marketer,
IT
support,
and
every
other
role
that
a
Change
Agent
could
take.
No
matter
what
hat
you
are
wearing
at
any
given
time,
the
one
hat
that
you
will
never
be
able
to
take
off
is
the
sales
person.
Because
you
will
only
be
satisfied
with
your
vision
reaching
fruition.
It
will
take
you
selling
the
hell
out
of
this
all
day,
every
day.
3)
Is
Change
project
based
or
continual?
This
is
a
tough
one
to
answer.
Because
we
earlier
defined
a
Change
Agent
as
anybody
within/outside
a
company
that
can
effectively
make
a
difference,
then
we
should
also
be
able
to
state
that
Change
can
be
both
project
based
or
something
that
is
perpetual
and
continual.
I
think
the
best
way
to
answer
this
question
is
without
truly
defining
an
answer.
And
with
that
I
will
let
this
paraphrased
quote
from
a
great
article
in
the
Huffington
Post
answer
that
question.
5.
“Because
the
world
is
changing,
the
market
is
changing,
customers
are
changing
and
the
competition
is
changing,
companies
need
to
embrace
change.
In
order
to
be
a
change
agent
for
the
rest
of
the
company,
everyone
needs
to
be
very
comfortable
with
changing
itself
first,
yet
in
many
organizations
Management
is
not
on
the
leading
edge
of
transformation.”
(Huffington
Post).
…And
because
of
this,
someone
needs
to
stand
up,
take
charge,
and
make
Change.
In
Conclusion
The
world
around
you
is
changing
everyday.
If
you
have
the
passion
to
drive
that
Change
within
your
company,
and
a
vision
for
others
to
follow,
your
successes
will
soon
be
seen
as
great
Leadership.
“Change
is
the
new
normal
for
leadership
success
and
all
leaders
must
accept
this
fact.”
(Forbes:
Every
Leader
Must
Be
A
Change
Agent
Or
Face
Extinction)
Visit
our
blog
at
http://www.artofthewingman.com.