2. About?
Jeroen Coupé
Manager at Orca Solutions.
- Started (onboarded) on several different
allready existing projects.
- Gebcai
- Fortis
- Oracle on demand
- Mentored different employees into the
Kwandoo project
Twitter : @jecoupe
Email: jcoupe@orcasolutions.be
4. Onboarding
The mechanism through which new employees
acquire the necessary knowledge, skills, and
behaviors to become effective organizational
members and insiders.
― Wikipedia
13. A good mentor…
…provides a safe place to
ask questions.
…is a close colleague
but not a manager.
…gives early feedback and
sets clear expectations.
14. Make sure…
…the role is explicit.
…follow-up happens over
an extended time frame.
15. There are two things people want more than sex
and money… recognition and praise.
― Mary Kay Ash
19. Identify the processes that are
interesting for a new arrival…
What steps are needed to
be able to contribute
Which processes happen
very frequently?
How do i fill in my time sheet?
21. Define the optimal/current way
of doing things
Try to explain why certain non-
obvious choices were made.
Keep every topic as short as
possible (1 page is ideal)
Create a standard operating
procedure per topic
22. Call it process documentation
and no one will read it.
― Ian Gotts
24. Execute the defined process
and gather feedback
Onboarding should be an
iterative process
Boy-scout principal: Each new
team-member should try to make
the docs better for the next one.
Every team member should
be able to contribute
27. When the process is wel enough
understood it might be possible to
automate it.
Automation takes away
complexity
Don’t optimize
prematurely
Click the button vs 3
pages of procedures.
build time assets: things which will save you time in the future.
Code that actually does something useful is a very simple time asset for programmers to understand: you write it once today, then you can execute it tomorrow and every other day, saving you the effort of doing manually whatever it was the code does.
systems and processes for doing your work more efficiently,
documentation which answers employee’ questions before they ask you
So when you feel like there is nothing you can do
There is more productive use of time then sleeping