Storytelling can be a powerful marketing strategy. Learn how to craft engaging, authentic stories that go beyond a sales pitch and connect with your customers – and potential customers – on an emotional level.
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Storytelling For Marketers
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“People shop and learn in a whole new way compared to just a
few years ago, so marketers need to adapt or risk extinction.”
CEO & Co-Founder of HubSpot
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Smart Brands Are Evolving Their Messaging
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The Ancient Art of
Storytelling
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Your Brain On
Stories
Attention:
Cortisol
Feel Good:
Dopamine
Feel Empathy:
Oxytocin
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CLUTTER SCIENCE+
A Return To Storytelling
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Industries That Use Storytelling
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Industries That Use Storytelling
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Industries That Use Storytelling
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Von Miller Denver Broncos #58
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What are Marketing Stories?
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What’s
Your
Story?
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How To Find Your Story
WHY
Did You
Start?
WHO
Do You
Help?
WHAT
Do You
Really Sell?
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What Do You Really Sell?
95%
Of all purchasing
decisions are made
subconsciously
Harvard Business School
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What Do You Really Sell?
Basic Needs
Safety Needs
Social Needs
Esteem Needs
Self
Actualization
Most
Important
Needs
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What Do You Really Sell?
Cars Houses Insurance
Freedom
Independence
Shelter
Family Time
Peace of mind
Protection
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You’ve Got Your Story!
Now What?
Content,
That’s What!
YOUR STORY
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INGREDIENTS FOR
PERSUASION
The Science Of Crafting Really Great Stories
Pathos
65%
Logos
25%
Ethos
10%
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What Makes A
Good Story?
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Rules
For
Storytelling
1. Be Authentic
2. Keep It Simple
3. Show, Don’t Tell
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Rules
For
Storytelling
1. Be Authentic
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How To Be
Authentic
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Don’t
Lie.
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Be Different.
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Pay Attention
To The Details
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Rules
For
Storytelling
2. Keep It Simple
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“If it can't fit on the
back of an envelope,
it's rubbish.”
Richard Branson,
Founder of Virgin Group
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No
Jargon!
Just write it like you’d say it
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Why Simplicity Sells
• Makes your website easier to find
“While intelligent people can often simplify the complex, a
fool is more likely to complicate the simple.”
— Henry David Thoreau, American author and philosopher
• Less risk for miscommunication
• Makes you look smart
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Rules
For
Storytelling 3. Show, Don’t Tell
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10% of what we hear
80% of what we see
CMO Council
20% of what we read
65 percent of us are
visual learnersA picture is
worth 100
words
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Dr. James mc Quivey
1.8
million
One minute of
video is equal to
If A Picture’s Worth 1,000 . . .
words
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Rules
For
Storytelling
1. Be Authentic
2. Keep It Simple
3. Show, Don’t Tell
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Crafting Stories Is A Process
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Crafting Stories Is A Process
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Examples
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Notes de l'éditeur
If you ‘ve been to my presentations bfore or if you attneded this morning presentation you’ve seen a slide that lok slike this. I love this slide because I think it perefcting illustrates the niggest hurdle that we all have as maekteters. As n=businesses trying to make our voice geard. Clutter. And all of tis clutter
And all of this clutter has forced customers to create ways to avoid maekting messages.
We fast forward through commercials and intall pop up blockser on our computers and we’ve trained our brains to pretty much ignore all of this in your face advertising.
When we want to buy something we go looking for information on our own. And when we find tht information we want something more than just a shouted demand to buy their product.
Smart bradns have noted this change and have started to change the way they talk to custmer.
What we’re seeing a return to the anciuent art of story telling
400K years ago
25 yers life expectancy
Because telling and listening to stories was literally a life or death experience, ancient man’s brain was programmed to relaese ceratin hormones that help them relte to and rember stories. And even thought it’s no longer about life and death, our brain is still wrired the same way
Lets talk about the nfl. The story of the game is obvious. Who wins, who loses, MVP injuries playoffs superbowl!
But the nfl is smart and they go beyond the game. Because honestly, they have money to make beyond tocket sales and ads during commercials. Theres merchandise to be bought. And one of the most popular peioeces of merchandie are player jerseys.
These are all stories, but they’re npot the main story. They’re not the story you need to start with. First, you need to start with the big, overarching story. Your story
I can gurantee you this, your story isn’t I sell houses, or I sell cars or I sell insurance. Your story isn’t aboiut what yoy sell.
Let’s look a little deepr in ot this last one
You see, we like to think that we’re rational people. That we use logic to make ecvision – especially when it involves opening our wallets. But we’d be worng.
Telling your story from all different angles. 3d story telling. Now you can focus on all the other smaller stories that will support your larger story.
Don’t lie, don’t bend the truth, don’t fudge the numbers. Just don’t. and not just because it’sthe worng thing to do ethically, but because you will be caight. How many politicians have been busted cheating? Volkswagon fuding EPA numbers. It seems like everyday thers some expose about someone telling a lie. Once you’ve been busted in a lie, you lose trust and it’s a na uphill battle to get that trust back.
Do your resaerch. Look at what all your competitors are doing. And don’t do that. Airlines – so the story of an airline is told at all their points of contact. From the webiste you use to book the tickets to the cleanliness of the plane to what the flight attendents wear. For a long time all airlines were the same. Until SW came along. Instead of cirporate and businesslike, SW is fun and funny and casual. And they’ve build their brand on this idea that they’re nice. They’re your frinds. They’re accesible.
The best stories draw pictures in your mind. They don’t just tell you someone is mad, they descibe the scowl, the kind of language being used. How the angry person spat th words. Use descriptive languge and vivid imagery to nail the dtails.