Riddle me this presentation Nacada Region 4 Miami 2014

1. ?

2.  Coaching and Advising:
Similarities
› Rosters
› One-on-one meetings
› Diverse student
populations
 Coaching and Advising:
Differences
› Meeting Frequency
› Evaluation Process
› Coach Training
 Relationship-building
 Focused questioning
 Active listening

3. "Developmental academic
advising is defined as a
systematic process based
on a close student-advisor
relationship intended to aid
students in achieving
educational, career, and
personal goals through the
utilization of the full range of
Winston et al. (1984)
described
institutional and community
developmental advising resources.”
in the following way:

4. Mottarella, Fritzsche, &
Cerabino 2004
The student-advisor relationship, coupled with
student-focused and process-oriented
meetings have been proven to positively
impact advisee satisfaction.
Pascarella & Terenzini
Studies found that strong faculty and staff
1991
relationships with students have a positive
impact on retention.

5.  1492 FTIC students coached
› Overall retained: 89.89%
› Historically retained: 87%
 332 CARE sophomore students coached
› Overall retained: 90.36%
› Historically retained: 84%
 Students included in this data also reported
higher rate of satisfaction with Advising First
and FSU

7. ?
 How did we do?
› Group Summaries
› Student Feedback
› Presenter Feedback
 Question Streaming
› Is there such a thing as a
“bad question?”
 It doesn’t take that long to
connect!
 Questioning pays off for
students