Personal Information
Entreprise/Lieu de travail
Southampton, United Kingdom, Hampshire United Kingdom
Profession
Professional Problem Solver. IT Continual Service Improvement. Partner Thinking Dimensions Global
Site Web
www.thinkingdimensionsglobal.com
À propos
John is currently the Operations Director of Thinking Dimensions (UK) a position he has held since the UK Company was established in 2007. He is responsible for the day to day operation of the company and the growth of the business around the KEPNERandFOURIE™ range of products in the field of Continual Service Improvement.
John has been involved in development, marketing and delivery of the KEPNERandFOURIE™ products since 1997 in the EMEA region working with organisations in IT, Finance, Pharmaceutical, Aerospace and Education at various levels dependent on the customer needs.
John started his professional career as a teacher in Rhodesia in the early 1970’s at a number of schools as a
Mots-clés
root cause analysis
kepnerandfourie
incident management
language of risk
risk
apollo 13
cybersecurity
managing process
making decisions
thinking processes
potential problems
intuitive
process management
questioning techniques
core issues
prioritize
critical thinking skills
stakeholders
project management
problem management
fault finding
divergent thinking
mttr
convergent thinking
service recovery
root cause
problem solving
decision making
technical cause
Tout plus
Présentations
(4)J’aime
(9)Internal communication and employee engagement by Rachel Miller
Rachel Miller
•
il y a 10 ans
Stakeholder Communication
Anand Subramaniam
•
il y a 14 ans
Root Cause Analysis By Deepak
DEEPAK SAHOO
•
il y a 11 ans
Root cause analysis - tools and process
Charles Cotter, PhD
•
il y a 9 ans
Problem Management
Abhishek Agnihotry
•
il y a 10 ans
The Disruptive Nature of Digital Learning: Ten Things We've Learned
Josh Bersin
•
il y a 7 ans
Basic Six Sigma Presentation
vivekissar
•
il y a 13 ans
Thinking Dimensions Global Annual Partners' Meeting
thinkingdimensionsglobal
•
il y a 9 ans
Business and ITSM on the same page at last! ITIL, TOGAF and COBIT working together
CTE Solutions Inc.
•
il y a 10 ans
Personal Information
Entreprise/Lieu de travail
Southampton, United Kingdom, Hampshire United Kingdom
Profession
Professional Problem Solver. IT Continual Service Improvement. Partner Thinking Dimensions Global
Site Web
www.thinkingdimensionsglobal.com
À propos
John is currently the Operations Director of Thinking Dimensions (UK) a position he has held since the UK Company was established in 2007. He is responsible for the day to day operation of the company and the growth of the business around the KEPNERandFOURIE™ range of products in the field of Continual Service Improvement.
John has been involved in development, marketing and delivery of the KEPNERandFOURIE™ products since 1997 in the EMEA region working with organisations in IT, Finance, Pharmaceutical, Aerospace and Education at various levels dependent on the customer needs.
John started his professional career as a teacher in Rhodesia in the early 1970’s at a number of schools as a
Mots-clés
root cause analysis
kepnerandfourie
incident management
language of risk
risk
apollo 13
cybersecurity
managing process
making decisions
thinking processes
potential problems
intuitive
process management
questioning techniques
core issues
prioritize
critical thinking skills
stakeholders
project management
problem management
fault finding
divergent thinking
mttr
convergent thinking
service recovery
root cause
problem solving
decision making
technical cause
Tout plus