3. 회사개요
제너시스템즈는 인터넷 기반의 통신 통합이라는 변화의 최일선에서 유선과 무선 모두에 걸쳐
멀티미디어 기반 차세대 통신 솔루션을 제공하고 있습니다.빠르고 큰 변화를 겪고 있는
통신서비스 시장에서 제너시스템즈는 가정과 기업 고객을 위한 인터넷전화 서비스와 함께 음성
및 영상 기반의 다양한 부가서비스 구현을 위한 제품과 솔루션을 제공합니다.
제너시스템즈는 한국의 주요 유무선 통신서비스 사업자와 싱가포르, 말레이시아, 인도네시아
등 해외 각국의 주요 통신서비스 사업자를 고객으로 하여 점차 범위를 넓혀왔습니다.
제너시스템즈의 임직원은 음성 및 데이터 통신 모두에 풍부한 역량을 지닌 텔레커뮤니케이션
전문가로 구성되어 있습니다. 이를 바탕으로 고객의 기술과 서비스 환경을 깊이 있게 이해하고,
급격하게 진화하는 유무선 통신서비스 시장에서 신뢰할 수 있는 제품과 서비스를
공급하였습니다. 또한 그 경험을 확장하여 일반 기업과 개인에게 우리의 경험과
솔루션을 제공하기 위해 노력하고 있습니다.
제너시스템즈는 앞으로도 더욱 고객의 요구에 부응하고, 고객과 함께 성장하는 동반자가 되기
위해서 새로운 기술과 제품의 개발, 제품 생산성의 향상을 위해 꾸준히 노력하겠습니다.
OUTLINE
At the forefront of IP-based communication service integration, Xener Systems offers multimedia-based
next-generation communication solutions for both wired and wireless services. In the communication
service market, which is undergoing more rapid change than any other industry, Xener Systems is
providing Internet telephony solution for enterprise customers as well as households. and a wide range of
products and solutions to deliver diverse voice- and video-based supplementary services .
Xener Systems is working with almost every wired and wireless service provider in Korea, and is
expanding the scope of its services to major communication service providers abroad including Singapore,
Malaysia and Indonesia.
“Xener” stands for "NEXT GENERATION,“ signifying our promise to customers to deliver consistantly
developing technologies and services through continuous innovation.
The people of Xener Systems are telecommunications professionals with rich expertise in both voice and
data communication. Based on deep insights for customers’ technology and service environments, we
are offering the optimal, reliable products and services to the rapidly-evolving wired and wireless
communication services industry, and now are expanding our services to enterprise and individual
customers.
5. Our vision is to converge communication services covering existing wired and wireless telephony and the Internet
by taking full advantage of our people and technological innovation, and furthermore, to grow into a leading global
company delivering the convergence of wired and wireless services at home and abroad
In today’s world, people are sending and receiving more and more data and messages for communication.
What do they really want? That is real-time converged communication.
What they want is to use services anytime and in any form, whether they be voice, video, messaging or web-based.
“Growing into a global company by 2013 by making forward-looking
responses to evolving communication services”
2011~2013
TELCO2.0
•Smart Surveillance &
mVoIP : Communication
service boundaries
2009~2010 between industries
IMS&FMC collapsing and existing
profit models becoming
ineffective
•Revitalizing SIP-based
•Evolving to individual
multimedia services
user-oriented services
2007~2008 •Expanding the openness
of limited services
NGN&IPT •Removing boundaries by •Leading the efforts to
integrating wired/wireless establish the foundation
•Migrating existing voice networks into All-IP for next-generation
telephony to IP networks communication
•Revitalizing converged technology
communication services
•Strengthening business
foundation for 3G
multimedia services
VoIP •Maximizing business
•Securing core technology
of IP mobility
opportunities in Korea’s
VoIP market
•Leading Korea’s Internet
•Establishing enterprise
telephony market
IPT business model
•Laying the solid founda-
tion for next-generation
wired/wireless commu-
nication business
9. “The No.1 IP Telephony system provider in Korea”
All ITSP, carriers, various public organizations, and companies with us
服务体系
Xener Systems 是韩国最大规模的IPT企业
250多名专业开发工程师及技术支持为您提供专业服务
Xener Systems 有韩国最大规模的IPT研究开发中心、SE、QA组织
韩国业界最多开发工程师保证系统安全稳定
Xener Systems 提供全年24小时接收及处理故障
提供现场技术支持及远程技术支持
24小时热线
确认客户满意度/防止问题发生
故障 申报 Partner
用户 客服
传送解决问题方法
Partner 技术
•处理故障 •解决问题
研究所 •未解决时
•通过案例分析故障
•寻找解决关键点