This year (2013), businesses will face an unparalleled rate of change, and chief information officers (CIOs) will continue to rely on innovative technologies to help drive business outcomes.
We also know that technology is now more important than ever. Organizations continue to face unparalleled rates of change as they deploy those new technologies.
We are at an inflection point. The dominant transformations we’ve talked about in the past—security-rich cloud, mobile and embedded solutions—have become even more important now.
In fact, since 2012, there has been an even greater shift toward these technologies. And they are continuing to accelerate, evolve and intersect—impacting our markets, business models and spending priorities.
Cloud adoption continues to expand, with many clients rolling out big data public cloud applications. For example, Instagram created a new social network based on photographs for more than 130 million users (as of July 2013, http://instagram.com/press/#)—all from a public cloud architecture. Now, they are starting to intersect their infrastructure with existing services across multiple industries, such as insurance. In its latest Cloud Maturity Model, IDC projects that 45 percent of IT resources are expected to be accessed through some form of cloud—public, private or hybrid—within three years.
Mobility has become ubiquitous. The number of smart phones in the market hit one billion in the third quarter of 2012 (http://www.businesswire.com/news/home/20121017005479/en/Strategy-Analytics-Worldwide-Smartphone-Population-Tops-1). Seventy-seven percent of CIOs plan to allow staff to use personal mobile devices to access company data and applications. Within five years, it is projected that half of today’s smartphone users will be using mobile wallets as their preferred payments method. (http://www.luxurydaily.com/why-mobile-wallets-are-the-new-credit-card-mobile-commerce-daily/)
Cloud and mobility, along with big data and social business, are extending the boundaries of business infrastructures, bringing both bring huge benefits as well as significant security concerns. This makes the use of security intelligence even more important. Security intelligence is the real-time collection, normalization, and analysis of the data generated by users, applications and infrastructure that impacts the IT security and risk posture of an enterprise. The goal is to provide actionable and comprehensive insight that can reduce risk and operational effort for any size organization. (http://public.dhe.ibm.com/common/ssi/ecm/en/rll12348usen/RLL12348USEN.PDF)
And then there’s the smarter physical infrastructure, which depends on your effective use of cloud, mobility and security intelligence to help optimize operational effectiveness, accelerate time to market, and enable new value creation across the entire product lifecycle. Your smarter physical infrastructure leverages the performance of interconnected physical and digital assets to improve the delivery of the services that depend upon them.
Big data is at the center of all of these areas. As a result of these transformational technologies, big data is expected to join mobile and cloud as the next "must-have" competency as the volume of digital content continues to grow. All the while, devices are becoming more intelligent—equipped with sensor and data tracking capabilities, communicating even more data.
Accessibility Note
The slide shows a graphic that shows icons around a circular image highlighting Enterprise Mobility, Cloud Computing, Security Intelligence and Smarter Physical Infrastructure. Big Data is written at the center of this circular image. All the terms are connected with arrows.
Not surprisingly, as we talk with clients, we are seeing a commensurate degree of complexity caused by this intersection of technologies.
The fact is, our world is changing dramatically, whether we like it or not. Intelligent interconnection and instrumentation of our environment is making it increasingly hard to balance efficiency with innovation.
We can see that innovation drives a continuous need for information technology optimization. And conversely, we can also see how greater IT efficiency frees up investment for new innovation.
So, there’s a highly interdependent and symbiotic relationship between the two—and that relationship must be carefully balanced.
In addition, as this convergence accelerates, perspectives on IT are also changing.
Line-of-business executives are viewing the opportunities for computing in a new light—as a true differentiator not just a cost center!
Accessibility Note
This slide shows the importance of striking a balance between optimization and innovation. Images of some servers accompany “Optimization” on the left, while “Innovation” is accompanied by images representing some industries where innovation is important – computer services, mobility, manufacturing, and automotive. Both the terms are placed on a long plane which is balanced on an image of a globe. In the middle, there are icons of cloud, which are accompanied with the following text, “Next Generation of Hybrid Architectures”.
Private cloud is helping accelerate the kind of change needed by organizations. The results of a 2012 survey of IT managers conducted by the Technology Business Research, Inc. revealed that organizations plan to accelerate deployment of private and hybrid cloud, jumping from 5 percent in 2012 to 18 percent in 2013 for private cloud; and 3 percent in 2012 to 12 percent in 2013 for hybrid cloud. Furthermore, IDC estimates that annual infrastructure spending to support private cloud infrastructures worldwide will experience a 25.7 percent compound annual growth rate.
So, what are drivers for organizations to deploy private cloud?
We have identified the following top five drivers or goals:
Enhanced speed and agility—speed up delivery of product and service innovation and to help improve the agility and dexterity of the business
Enhanced security—to enable improved data security and compliance management
High availability—to help improve disaster-recovery plans
Simplified management—to be able to more effectively manage IT resources and reduce the need for human intervention with automation
Cost optimization—to help improve IT efficiency and reduce IT costs
Over the last five years, the drive to virtualize physical infrastructures has significantly changed the way in which IT services are delivered.
The market has reached a maturity level where the consumption of infrastructure-as-a-service (IaaS) in the form of both public and private cloud environments is very common.
We now see that automation technologies have matured to the point that the promise of platform-as-a-service (PaaS) has very much become a reality.
Seeking to constantly create the opportunity for business innovation through the development of new technologies, IBM believes the new functionality offered by personalized self-service platform provisioning capabilities can enable your IT department to respond more rapidly to the continuing dynamics of the ever-changing commercial marketplace.
While the majority of cloud infrastructures that are being adopted today are either infrastructure-as-a-service (IaaS) or software-as-a-service (SaaS) clouds, we are seeing increased demand for a platform-as-a-service (PaaS) cloud model.
In a recent IBM survey on PaaS adoption, we found that 16 percent of the respondents are using platform for:
Data management integration and analysis
Integrating existing and future infrastructure and processes
Leveraging human expertise
Increasing standardization and repeatable methodologies
But the interesting point is that if you add in the ‘Experimenters’ and the ‘Preparers’, over 60 percent of respondents are considering PaaS as a way to help drive more flexibility, increase speed and reduce costs.
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[Additional information]
In 2012, the IBM Center for Applied Insights surveyed 1,500 IT decision makers from 18 countries to better understand the actions and attitudes of those at the forefront of PaaS adoption.
We ranked survey respondents according to the extent of PaaS adoption within their enterprises and their reported understanding of its strategic relevance to their organization.
They were organized into four groups:
• Pioneers have adopted PaaS and see it as a way to drive innovation and improve the entire application lifecycle across the enterprise. (16 percent)
• Experimenters are using PaaS and are taking a pragmatic approach to future expansion. (33 percent)
• Preparers have bought into the idea of PaaS and are preparing to act, but have not done so yet. (12 percent)
• Observers still have to be convinced of the value of PaaS and have elected not to adopt at the moment. (39 percent)
From our experience, the reason clients want to pursue PaaS is to enable higher levels of business innovation by enabling a more automated way to help deliver:
A more flexible and simplified infrastructure
Improved service management
Increased responsiveness
Improved security and availability
They see PaaS as a way to obtain more value from the cloud.
Accessibility Note
This slide shows a matrix with 4 categories.
On the y-axis there is PaaS Adoption.
On the x-axis there is Understand the strategic relevance of PaaS
The four categories are:
- Experimenters 33 percent
- Pioneers 16 percent
- Observers 39 percent
- Preparers 12 percent
Most private clouds have a well-integrated, automated infrastructure. However, middleware is often provisioned and managed manually, compromising the promises of speed and ease of management.
Given our experience, we have determined that:
Most private clouds (where extended from existing data center) that companies are adopting today are infrastructure-as-a-service (IaaS) cloud infrastructures.
Middleware and database are often provisioned and managed manually, which can take weeks or even months.
In such a scenario, what you need is a private cloud with an integrated, automated infrastructure and middleware that helps deliver real-world security, agility and simplified management. A PaaS cloud infrastructure can enable you to achieve these goals.
Accessibility Note
This slide has two similar graphics under the headings “Infrastructure-as-a-service” (left) and “Platform-as-a-service” (right).
The graphics provide information regarding the activities that are managed manually and the activities that are integrated and automated.
The graphics also portray the time taken to provision new images as well as the maintenance times for each of the cloud environments.
Most private clouds that are being adopted today are infrastructure-as-a-service (IaaS) cloud environments. But that is not enough to realize the true value of cloud.
This slide illustrates the three basic steps to create a platform-as-a-service cloud infrastructure:
First, we use IBM automation scripts to install the cloud management stack. These automation scripts use IBM's best practices and expertise on integration and ongoing run-time of software products and capture this intellectual property for reusable automation. This automation does away with a tremendous amount of manual work.
Next, we help build your platform-as-a-service images and service catalog using our library of over 200 re-usable, fully supported images ready for automated deployment.
And finally, our services help reduce the cycle time of installation, testing and validation.
Our unique automation across these three steps allows you to build a fully functioning platform-as-a-service within fourteen days versus the typical six months required using traditional methods.
Accessibility Note
This slide shows the steps to build a platform-as-a-service cloud. The process has been laid out in three different steps (each next to the other), each step being accompanied with some icons. The first step has the icon of a server and two boxes (one on top of another) with the following text: box on top = cloud management software; box below = automation scripts. Step 3 has the icons of people connected with arrows. The bottom half of the slide contains a chart titled, “Why IBM?”
IBM Private Modular Cloud can help you deploy a private cloud:
With true automation across infrastructure and middleware that can help provision images in minutes, as opposed to weeks.
In a security-rich environment—architected to meet your security requirements based on IBM’s best-practice security standards. Additional industry-specific security to manage compliance with various security regulations.
With near-continuous availability—in the event of failure, the virtual workload can be re-provisioned and made available with reduced need for human intervention and downtime.
With simplified management through a “self-service dashboard,” which allows clients to provision images within minutes and to perform middleware maintenance in minutes as opposed to weeks.
And you can optimize costs, with:
Integration and utilization of existing technology and skills
60 to 80 percent reduction in deployment efforts.
50 percent increased utilization
Additional allocation of IT budget to support business growth
High availability and data protection features are an integral part of the IBM Private Modular Cloud design framework. To help ensure that compute resource is almost continuously available, IBM has designed the modular cloud framework using a combination of hardware security design features, technology best practices and industry compliance standards, including IBM’s own security framework.
We can help you:
Manage governmental and regulatory security requirements
Architect your security requirements based on IBM’s best-practice security standards and various regulations
Enable near-continuous availability. The virtual workload can be re-provisioned with reduced human intervention and downtime
Over the last three years, IBM has used automated application pattern deployment technologies to deliver operational efficiencies to over 70 different clients globally in a variety of industries with scope varying from single deployments to thousands of deployments. In the process of performing these engagements, IBM has been able to deliver operational efficiencies resulting in between 60 percent to 80 percent reduction in the efforts required to perform such tasks using traditional, manual deployment methods.
Previously deployed countries include:
Netherland, Denmark, Australia, USA, Germany, Columbia, Canada, France, India, UK, Singapore, China, Japan, Brazil, Belgium, Spain, Mexico, Indonesia,
In 2013, this same technology has been married with a self-service provisioning user interface to help accelerate the provisioning of a complete virtual system inclusive of the operating system (OS), the resources allocated to that virtual machine and a customizable middleware application library.
Offered as part of the IBM Private Modular Cloud solution suite, an organization can scale its private cloud infrastructure as the demand for IT resource and content grows.
The cloud block infrastructure has been designed to incorporate industry best practices and security standards in a modular framework for solutions covering Microsoft Windows and Linux systems.
Our solution helps address server, storage and network requirements in expandable modules for small, medium and large enterprise requirements.
The software stack of our solution leverages VMware and IBM® Tivoli® technologies to provide automated provisioning, software patch management, middleware and database compliance.
Features of the solution include:
We will provide following services as standard:
• Onsite cloud infrastructure implementation
Private Modular Cloud offers the following capabilities:
• Automated cloud initialization
• Centralized hypervisor management
• Automated middleware and database provisioning, and tooling
• Scalability from 100 virtual machines (VMs) to thousands
• Metering and chargeback
• Centralized management database and directory services.
Several services are available as options, and they can be added to the base offering as needed:
OS/middleware and database application store (optional)
OS/middleware and database deployment
Compliance and software level patch management
Remote cloud management services (optional)
Data protection services (optional)
Disaster recovery
Point-in-time recovery
Application awareness
Storage archiving
• Event monitoring and management
• Performance and capacity management
• Patch management
• Storage management
• Workload capacity controls, optimization and analytics.
Accessibility Note
This slide shows how your cloud capacity can be scaled easily with choices of customizable standardized modular features offered by IBM Private Modular Cloud. The graphic on the left side of the slide contains blue-colored boxes which highlight the number of virtual machines (VMs). The graphic on the right side of the slide shows the standard set of private cloud modules as well as the optional private cloud modular services offered by IBM Private Modular Cloud.
With our personalised self-service dashboard, the control of the system provisioning process can be returned to the actual users. This helps reduce the need for specialized system administration skills. An organization can define its system build standards and ensure that resources are available consistently when they are needed.
Your self-service user interface can be customized to present client-specific application content. This content can be customized and can provide user access control to resources within a designated customer-defined set of virtual hardware and software. In this way, the user experience can be improved while helping to ensure system management standards.
Your software library can be customized for your deployment, helping to simplify patching and maintenance of application content. This automation can occur with near-zero human error.
Depending on your business and IT needs, we can take the appropriate approach to create your private cloud. We can offer:
Modular private cloud: This can be used for both production and non-production workloads. IBM’s latest implementation offering, modular private cloud, can speed cloud creation using automation and pre-engineered services designed to provide options while helping to keep costs low. Modular private clouds include all the requisite technologies and service management software needed to deploy a private cloud environment for production and non-production workloads. Using a self-service portal and service catalog, developers can select desired services and deploy anywhere from 50 to more than 9,000 virtual machines (VMs) rapidly via a reusable image library. With deployment in as little as 20 days, modular private cloud is an excellent choice when factors like time to market and cost efficiency are critical.
Tailored private cloud: This is recommended to meet your specific (unique) and highly customized business requirements or your mission-critical production workloads that require additional networking, security and storage capabilities. This cloud can be used to create and deliver your cloud services and includes network, storage, security, monitoring and service-level management features. This approach could typically take you 3 to 6 months. However, for carrier-grade private cloud, it could take anywhere between 6 to 18 months, depending on the features and capabilities that you design.
Our managed services capabilities extend across both private cloud and traditional IT environments. We offer customizable service packages (pay for the services you need) with more flexible options for monitoring, administration, provisioning, capacity management, reporting and more, as illustrated by the modules on this slide.
Our services can also provide:
A single point of contact for command and control, remote monitoring, management and reporting—with integrated service request management across both traditional IT and private cloud components
ITIL-based incident, problem, change and configuration management
Cloud health and performance and capacity management with trend capability
Consolidated reporting for cloud usage and metering
Skilled professionals who are focused on security and regulatory compliance management
We also help manage your private cloud.
We provide experienced cloud specialists to help determine the type of private cloud that can best meet your needs, implement the private cloud, and help you manage and maintain it.
Our cloud specialists provide near-comprehensive cloud infrastructure management and maintenance services by offering customizable service packages (you pay for only the services you need) with more flexible options for monitoring, administration, provisioning, capacity management and reporting. We offer more simplified management of your private cloud using the self-service dashboard that helps monitor your resources and perform middleware maintenance within minutes as opposed to weeks.
Common pain points that influence clients to consider a managed services provider:
Need to improve IT service quality
Need to enhance IT infrastructure availability and performance
Need to deal with unpredictable changes in IT demand
Need to reduce infrastructure management complexity
Need to simplify management of systems infrastructure
Need to reduce capital expenses and up-front costs
Need to reduce ongoing maintenance costs
Need to reduce IT staff requirements
Why IBM?
Customizable service packages (pay for the services you need) with more flexible options for monitoring, administration, provisioning, capacity management, reporting and more
Skilled professionals focus on security and regulatory compliance management requirements
Near-comprehensive infrastructure management—freeing up your in-house IT resources to focus on other business priorities
Ability to help increase IT efficiency and reduce downtime through best-of-breed monitoring, management and reporting tools
Ability to simplify IT management with automation and streamlined workflow and support structures
We have observed with clients that one cloud solution (one cloud delivery model) is not applicable for other clients. Every client has unique requirements, which are different from the other clients.
Also, there is often technological, operational and cultural upheaval associated with cloud computing, and IBM’s approach is to offer multiple pathways to cloud.
You can choose the cloud solution that works best for your organization based on your current and planned technology investment, internal skill levels and how quickly you need to achieve a return on your investment (ROI).
You can leverage your existing hardware to deploy fully functional private clouds more quickly and easily, providing both infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) cloud environments.
You can also choose a fully managed cloud solution, wherein you can decide where your cloud will reside and who will own, operate and manage it.
Other options include a dedicated private cloud, which is hosted and operated by IBM, or a shared private cloud, also hosted and operated by IBM.
Accessibility Note
The slide shows different types of cloud infrastructures offered by IBM to suit client requirements. There is a long horizontal arrow, with sharp pointed ends on both sides. On the left side there is Private Cloud. In the middle there is Hybrid Cloud. On the right side there is Public Cloud.
There are cloud icons on the bottom half of the slide highlighting the different types of cloud solutions for different clients, such as:
Customer operated on customer premise
IBM operated on customer premise
IBM hosted and operated for enterprises
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This case is one of the most interesting cases around Business Transformation.
The client was running a Service Bureau Application Business over the last few years. But with the cloud model coming to the market, they needed to offer more flexibility, better standardization among their different units and applications, better prices, and improved security.
This offer needed to be rolled out in France as it was the client’s main customer base. They also wanted to rapidly expand globally by providing this service at an international level. The client also had access to the specific IBM Resiliency offerings that they were offering to their own customers.
IBM France helped build a fully integrated cloud platform and provided resiliency architecture. We managed the cloud for them so that their staff could focus on their core IT needs.
The cloud platform that we built is based on IBM Service Delivery Manager. We also recently concluded a similar contract with another customer that included a cloud VMware solution, demonstrating our ability to address the different cloud requirements in the market.
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Case study is available in French:http://www-935.ibm.com/services/fr/gts/pdf/Case_study_Cegid.pdf
IBM is not new to the world of cloud. Millions of the world’s most demanding organizations have placed their trust in IBM’s experience, portfolio and expertise to meet their cloud goals. The real-world experience of our cloud specialists includes thousands of private cloud engagements. These specialists use IBM’s cloud solution architecture, combined with time-tested tools, methodologies and IBM best practices to guide you to a smoother and more streamlined implementation of a private cloud infrastructure. Our experience spans multiple domains, including networks, storage and security. We can manage your end-to-end needs, from strategy and planning to deployment through management of the cloud environment.
Our credentials include:
Cloud specialists with real-world experience, including more than 9,000 cloud engagements
Over 1 million managed virtual machines on IBM cloud services
Rich experience in integrated cloud solution architecture and time-tested tools, methodologies and best practices for consulting, deployment and management
Near-comprehensive IT expertise, including server, network, storage, security, monitoring and service-level management capabilities
Status as an industry leader in enterprise-class cloud computing solutions that include software, hardware and services
Commitment to open standards, including participation in the Cloud Standards Customer Council
Ranked by IDC as one of the leading vendors for IT optimization and data center consulting in 20121
Investment in cloud research with US$3 billion in cloud acquisitions
50 percent of Fortune 10 and Fortune 50 companies working with IBM on private clouds
80 percent of Fortune 100 companies using IBM cloud capabilities
The world map on this slide shows the locations of IBM Cloud Labs and IBM® SmartCloud® Centers.
For more information regarding IBM Private Modular Cloud and related topics, visit:
Middleware Services: http://www.ibm.com/services/us/en/it-services/middleware-services.html
Private cloud: http://www.ibm.com/cloud-computing/us/en/private-cloud.html?lnk=priv-cl-body