STKI Israeli Market Study 2023

Copyright@STKI_2023 Do not remove source or attribution from any slide, graph or portion of graph 1
Israel IT
Market
Study 2023
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STKI IT Knowledge Integrators
COMPANY CONFIDENTIAL

Copyright@STKI_2023 Do not remove source or attribution from any slide, graph or portion of graph
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STKI :
methodology and
how to
“understand”
the results
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Over 31 years of experience in the IT analyst sector and thousands of annual face-to-face
interviews with key industry participants have enabled STKI analysts to establish solid, long-
standing relationships with customers.
STKI customers include major IT organizations (government, financial institutions, telecoms,
manufacturing, medical, education, etc.) and IT suppliers/vendors (infrastructure and software
suppliers, consulting and professional services firms).
STKI works closely with vendor’s senior management (strategy, business development, and
marketing).
Where end users are concerned, analysts meet with CEOs, CFOs, CMOs, CDOs and CIOs
(as with all levels of IT decision making) thereby attaining complete information of their
technology as well as their business needs in order to service the account with value .
STKI's mission is to advise and analyze users of business technologies as well
as their suppliers while conducting original research and providing advisory
services regarding all parts of the technology puzzle.
Founded in 1992, STKI is the leading business technologies
market research and strategic analyst firm in Israel.
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• Virtual meetings
• Face-to-face meetings
• STKI Analyst House
Calls (for both users
and vendors)
• CIO STKI "Help Desk"
• Inquiries
• Surveys
• Strategic Marketing &
Positioning
• Round Tables for users
• STKI Annual Summit
(Israeli Market)
• Weekly Webinars
• Vendor Discovery
Series (Newsletters
and workshops)
• Vendor Innovation
Workshops
• In-house Workshops
• CIO Annual Bootcamp
• CTO Annual Bootcamp
• Brainstorming
(based on Design
Thinking) Workshops
• STKI Annual Summit
(Trends)
STKI services include
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USER
Strategic Briefings
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STKI Research Results:
1. IT Trends
2. Surveys about organizational issues
3. Round Table Summaries
4. Industry IT Budgets
5. IT Market Forecasts by category
6. Vendor Tiers by category
7. Product Positioning
8. Staffing Ratios
9. Other
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STKI Methodology: equilibrium model
The sum of all IT expenditures (from users)
must be equal to all IT sales (from vendors).
most research firms are either
"demand-based"
(market information based on data from users of IT)
"supply-based"
(market information based on data from IT vendors).
STKI is one of few research firms using an equilibrium model
and the only one in Israel.
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In order to calculate the “IT Market”
(what is bought/sold in Israel)
What users bought?
From whom?
Why?
Technology
Users
Technology
Vendors
how much did they sell?
to whom?
for how much?
competitors?
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Data from 2022 Data from 2022
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› Yearly revenues of hardware sales and hardware maintenance
› Yearly revenues of software subscriptions & licenses, software maintenance
› Differentiation between new projects and continuing projects (New projects count more)
› Distinguish between work done by the vendor's employees and work outsourced to other
vendors. The revenue should be transferred to the vendor actually doing the work.
› Differentiate revenues from projects done in fixed price, cost plus (SLA defined) ,
managed services and those done by staff augmentation (non SLA) projects.
› Differentiate value of work done by high level internal professionals in a project versus
that done by staff augmentation employees in the clients IT department.
› We do not include any work/ products for OEMs and military non-IT projects.
Our study looks at any vendor value (products/services) sold to
enterprises (also government & security) in Israel; taking into
account the client’s view/mindshare of value delivered
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IT Strategy Consulting
Organizational Transformation Consulting
(organizational models, change mngt, product mng
consulting, agile consulting, methodologies etc.)
Data & Analytics Strategy
Consulting (organizational, methodologies,
architecture, use cases, culture, literacy etc)
IT Infrastructure & Cloud Consulting
Application Projects Consulting
Customer Experience & Digital Consulting
(customer journeys, Customer Experience
consulting, service design, Digital consulting) -
doesn't include UX!
Automation & Process Consulting
Project Management/ OCIO Consulting
Cyber Security Consulting
Software Maintenance (3rd party)
Hardware Maintenance (3rd party)
Consolidation/ Virtualization/ Containers
/Monitoring/ Storage/ Hardware/ Networking
Projects
Software integration of middleware, SOA & BPM
Cyber security product implementations
Unified Communication Projects (IM, Video, Voice)
Consolidation/ Virtualization/ Containers
/Monitoring/ Storage/ Hardware/ Networking
Projects / DEVOPS
FinOps Services
Software integration of middleware,Integration API
IPAAS
Cyber security product implementations
PPM & Project management
ALM & Development & Testing tools implementation
ERP Implementations
HR & Talent Mngt & Payroll Implementations
CRM Implementations
ITSM Implementation
E-Commerce and Marketplace Implementations
Marketing Automation Implementations
Advanced Analytics, Data Science and ML projects
Data management implementation (quality, etl,
catalogs...)
BI implementation / development
Data & Analytics Cloud migration
(help in migrating DW and Data Lakes to the cloud)
General Software Development (except Web &
Mobile)
Web & Mobile Development
UX Design
Finance Industry Core Projects
Transportation
e-payments Projects
Retail Projects
Public (government) modernizations, cloud, etc
OTHERS:
Contact Center and Multi channel engagement
projects
Employee Collaboration, Task Management &
Engagement Tools Implementations
Knowledge Management (ECM, Portals, Search,
Knowledgebases) Implementations
Technological Innovation Projects
Automation tools (RPA, OCR) Implementations
Blockchain projects
IoT Projects
Professional Education,
Coaching & Mentoring
Project testing & QA
Fruition & Implementation (‫)הטמעה‬
Regulation Projects
Auditing, Governance & Risk Management
Complete and/or application outsourcing (Client
owns the HW)
Infrastructure Outsourcing (infrastructure, storage
mngt, DBA services)
Call Centers/Help Desk Outsourcing Services
SIEM as a Service
Printing Outsourcing Services (pay per click)
Business Services as a Service- BSaaS (Salaries,
Payments, BPO, etc.)
Near shore
Off shore
Staff Augmentation (gulgalot)
Location Based Projects
Self-Service Projects
Tele-medicine Projects
Infrastructure & System Software
storage & backup SW
data platforms (SQL, NoSQL dbms)
Cloud data platforms (SQL, NoSQL dbms)
AppWEB Server, Emulation, , BRMS APaaS (container
platforms) Integration Streaming
IT Operations, Asset Management, APM, AIOPS Monitoring,
Workload-Scheduling excluding ITSM, Service Desk
FinOps tools
ITSM - Service Desk
Endpoint related tools
NetworkWeb cloud services (FW, WAF, ddos services , etc.)
data content related tools (DLP, DB FW, DLP Halbana, etc.)
cyber management tools (SIEM tool, Incident responds,
automation)
Zero Trust including identity, access, SDP software defined
perimeter, SASE (secure access service edge) IDM, Access
Other cyber tools (secure development, awareness etc.)
Project & Portfolio Management
Development tools, ALM, Devops for all environments
(including Mobile)
Low Code tools
Governance, Risk & Compliance
Regulation
Office productivity (office calendar, mail etc.), KM (Enterprise
Portals, ECM, Search, Knowledgebases tools)
Digital Output Management/Customer Communication
Management
Employee Collaboration, Task Management & Engagement Tools
BI and Data Discovery Tools
Data Mgmt. Tools (including data catalog, governance, ETL,
quality)
Data Science and ML/AI Tools
AI/ML/DL Tools
ERP
vertical / core applications
CRM
HR/ Talent Mgmt./ LMS
Marketing Automation Software
Contact Center and Multi channel engagement tools (Chatbots,
Virtual IVR, Video, Voice, etc.…)
E-Commerce and Marketplace Platforms
Web Content Management Platforms
PLM Systems
Blockchain platforms
RPA Platforms
BPM Platforms
IOT tools and platforms
other software (GIS, WMS, transportation, etc)
other software (banking, insurance and other financial market
software)
servers X86
Legacy (non-x86)
Data Appliances
HCI appliances
Public Cloud IaaS PaaS (Compute as
a Service )
Window PCs (Notebook & Desktops)
Enterprise only
Non window's PC's
Enterprise only
Enterprise Storage :Disks (HHD and
SSD)
Enterprise Storage Tape Libraries,
VTL Backup and other storage
Appliances
Public Cloud IaaS Storage & Backup
as a Service
Enterprise Networking
Security / Cyber Appliances
VoIP/Call Center Equipment
Call Center as a Service
Data Center Physical Equipment
Off-site Data Center: Co-
Location; Hosting (Client owns the
HW)
POS , Robot , Self Service
(ATM/Kiosks/other)
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More than
450 IT
VENDORS
(4/2023)
in Israel
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Manufacturers/Software Houses, Distributors, VARs
NO double bookings for IT Market Size Forecasts
Resellers (VARs) get credit only for their value added unless the
manufacturer/software house is not present in Israel, then they get full credit.
Integrators and other Value-Added Service Providers get credit ONLY for the
“services-work” they CONTRIBUTED TO THE PROJECT.
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DISTRIBUTORS (usually are not shown in our study) are
intermediary reseller entities; between the original
MANUFACTURERS OF HARDWARE PRODUCTS or SOFTWARE
HOUSES and other entities in the distribution channel (VARs
and INTEGRATORS).
VALUE-ADDED RESELLERS (VARs) offer third party software
and hardware to the end user or integrators at a markup,
along with a limited combination of procurement
consulting, configuration, and customization services (shown
in sections INFRASTRUCTURE and/or SOFTWARE)
INTEGRATORS offer professional’s services (consulting,
developing, implementing or sourcing manpower) in order
to deliver enterprise computer services to the organization.
(shown in section VALUE ADDED SERVICES ).
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“Israeli Positioning” for products
NOT a technological or functional positioning and SHOULD NOT be used as
such. This positioning is intendent to reflect ONLY THE DEGREE to which a
product is PRESENT AND SUPPORTED IN ISRAEL
Focused on the enterprise sector (not SMB)
 X axis (Market Presence):
Installed base; New sales; Mindshare
 Y axis (Local ISRAELI Support):
Number and quality of support experts; localization; local R&D
 Vendors to watch: New players that only recently entered the market
and therefore cannot be evaluated against longtime players
 Global leaders: marked according to international analyst firms
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Israeli Product Positioning Slides
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Israel
economy, business
activity and
number of
companies
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THE BUSINESS WORLD IS CHANGING
companies must do more with less (and fast)
Old Business Cycles
New Business Cycles
Frequency
New cycles come faster
Amplitude
New cycles have
greater volatility
Technical Debt
Crisis
Labor Crisis New Technologies CIO’s direct
impact
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Hundreds of thousands of Israelis participated in demonstrations against
Prime Minister Benjamin Netanyahu’s hotly contested proposals to tighten
restrictions on the Supreme Court.
The proposed revision, which would have allowed the government to choose
Supreme Court nominees and allowed parliament to overturn many
decisions, was put on hold after opponents launched some of the largest
street demonstrations ever witnessed in Israel, which are currently in their
18th week.
The revision is required, according to the administration, to rebalance the
relationship between the judiciary and elected lawmakers after activist
judges have been accused of taking over the work of parliament.
News agency Reuters quoted critics of the proposals as saying that it will
eliminate crucial checks and balances that support a democratic state
and give the executive branch unfettered power.
According to a poll aired by Israel’s national television on Friday, 74% of
Israelis believe the government is not functioning well five months into the
term of the far-right coalition.
In a show of resistance against proposals that they view as an existential
danger to Israeli democracy, crowds gathered in the center of Tel Aviv on
Saturdays (more than 18 consecutive weeks)
https://www.firstpost.com/world/israel-thousands-protests-against-judicial-overhaul-
proposed-by-prime-minister-benjamin-netanyahu-12558922.html
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https://edition.cnn.com/2023/03/27/middleeast/gallery/israel-judicial-reform-protests/index.html
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Economic Growth (GDP, annual variation in %) for Israel from 2013 to 2022.
according to focus economics growth is
projected to moderate from a strong 6.3% in 2022 to 2.8% in 2023 and 3.4% in 2024.
according to S&P economic growth is forecasted:
from an increase of 2%, it is now estimated that the Israeli economy will grow by only 1.5% in 2023
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Present changes in tech employment in Israel
Massive layoffs in startups & high-tech and will get worst, very quickly,
(likely sometime mid year afterQ22023 results)
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How we check our economic forecasts
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changes in the
Composite
Index
alongside the
long-term
growth rate
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4/2021-4/2023
probability of a
slowdown in the
growth rate relative
to the long-term
growth rate
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1998-2023
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Business Tendency Survey - April 2023
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The Melnick State of the Israeli
Economy Index remained
unchanged in April 2023,
indicating a halt in the growth
of the business sector.
According to the Index, the
level of activity in the
business sector during April
2023 is similar to that of
November 2022.
This slowdown in business
sector activity began in the
last quarter of 2022, primarily
due to negative global
developments and further
exacerbated by attempted
government legal legislation.
halt in the growth of
the business sector
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PMI summarizes whether
market conditions, as viewed
by purchasing managers, are
expanding, staying the same,
or contracting.
The purpose of the PMI is to
provide information about
current and future business
conditions to company
decision makers, analysts, and
investors.
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Number of Companies (including government) and number of employees
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Israel
Trends
2023-2025
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Trends and recordings presented on the
webinar of 30/5/2023
https://www.stki.info/our-events
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Israel
IT Budgets by
Industry
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TRIFECTA (major budget items for 2023-24)
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Finally paying our “technical debt”?????
Not in 2023-24
Technical Debt Crisis
• Outdated infrastructure (software/ hardware)
• Outdated software (several versions behind
latest vendor version)
• ERP and/or CRM
• Core systems based on outdated technologies
(not in itself broken systems) but are critical to
day-to-day operations
• Outdated data management tools (ETL, DW, BI)
• Inability to integrate applications or processes
(in-house or partners)
• Missing documentation
• Un-commented configuration
• Un-documented code changes
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• CAPEX is a long-term investment, while OPEX is short-term, or operational, expenditure.
• CAPEX is capitalized and depreciated or amortized over the life of the asset, whereas
OPEX is expensed in the accounting period it's incurred.
• CAPEX can improve the company's future earning capacity, while OPEX is necessary for
the daily functioning of the business.
• CAPEX appears on the balance sheet, while OPEX appears on the
income statement.
Both OPEX and CAPEX are crucial for a business's operation and growth, but they serve
different purposes and are treated differently for accounting and tax purposes.
CapEx to OpEx
In Israel there has been a move (last 4 years) from OPEX of 40%-50% to (in some cases) 80%-85%
Are there benefits in Moving IT Expenses????
Understanding the difference between these two types of expenditures can help businesses
make strategic decisions about where and how to allocate their procurement choices
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Financial Metrics
• Profit Margins: An increase in OPEX could lead to a decrease in operating profit margins in the short term because these costs are
expensed when incurred, whereas CAPEX is spread out over several years through depreciation.
• Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA): This popular financial metric may decrease in the short
term due to the increase in operating expenses.
• Return on Assets (ROA) and Return on Investment (ROI): These metrics could improve because shifting to an OPEX model often
means fewer assets on the balance sheet.
• Cash Flow: Shifting to an OPEX model can lead to smoother and more predictable cash flows, since costs are spread out evenly
over time. However, total cash outflows may increase over the long term.
Tax Liabilities
• Immediate Expense Deduction: OPEX can be fully deducted in the year they're incurred, potentially reducing taxable income and
thus tax liabilities in the short term.
• Depreciation Deductions: With fewer CAPEX, there will be fewer assets to depreciate, which could increase tax liabilities over the
long term.
Stock Performance
• Profitability and Earnings Per Share (EPS): If the shift to OPEX leads to a decrease in profitability or EPS, this could negatively
impact stock price in the short term.
• Long-Term Growth Prospects: Investors may view the shift to OPEX positively if it signals a move towards more flexible, scalable,
and efficient operations, which could enhance long-term growth prospects and thus stock price.
• Market Comparability: If a company's shift from CAPEX to OPEX is more or less pronounced than its peers, this could impact its
comparability and thus how investors value its stock.
the shift from capital expenditures (CAPEX) to operational expenditures (OPEX)
has significant implications:
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The trend towards software as a service (SaaS) and cloud-based
infrastructure is indeed shifting the way companies manage and
account for their technology spending (CAPEX to OPEX)
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Budgeting and Cash Flow: OPEX costs are typically predictable and spread evenly over time, which can aid in budgeting and cash
flow management. When getting software as a subscription, the opportunity to stop paying maintenance doesn’t exist, payments must
continue if the data it produced is needed. No vendor tolerance. The total cost of ownership (TCO) is higher over the long term
compared to perpetual license models.
Flexibility: With subscription models and cloud services, companies can easily scale up or down as their needs change. They can also
experiment with different tools without a significant upfront investment.
Updates and Maintenance: SaaS and cloud providers typically handle updates and maintenance, reducing the burden on a
company's IT department.
Security and Compliance: Cloud services and SaaS platforms often have robust security measures in place, and ensure that these
services comply with all relevant regulations and standards ( companies also have to also install their own cloud security products).
Instead of large, one-time capital expenditures (CAPEX) for software licenses and physical
servers, companies are now incurring ongoing operational expenditures (OPEX)
for subscription fees and cloud services. This shift has several implications:
In response to these trends, companies may need to adjust their financial planning, IT strategy,
and vendor management practices.
They may also need to train their employees on new tools and update their security and
compliance protocols..
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industry
Budgets
2018
change
from
2018
Budgets
2019
change
from
2019
Budgets
2020
change
from
2020
Budgets
2021
change
from
2021
Budgets
2022
change
from 2022
Budgets
2023
change
from 2023
Budgets
2024
industry
government $1,630 5.95% $1,727 -16.04% $1,450 4.14% $1,510
15.89%
$1,750
-1.71%
$1,720
10.47%
$1,900 government
security $525 2.29% $537 2.42% $550 5.45% $580 17.24% $680 2.94% $700 14.29% $800 security
education $292 4.45% $305 14.75% $350 17.14% $410 14.63% $470 8.51% $510 9.80% $560 education
health $350 -2.86% $340 14.71% $390 15.38% $450 6.67% $480 4.17% $500 10.00% $550 health
utilities $215 -2.33% $210 11.90% $235 6.38% $250 4.00% $260 -19.23% $210 9.52% $230 utilities
transport $340 7.35% $365 10.96% $405 11.11% $450 22.22% $550 -7.27% $510 1.96% $520 transport
banks $920 10.87% $1,020 -6.86% $950 -3.16% $920 6.52% $980 2.04% $1,000 7.00% $1,070 banks
insurance $405 3.70% $420 3.57% $435 3.45% $450 7.78% $485 -2.06% $475 5.26% $500 insurance
fin other $310 29.03% $400 12.50% $450 13.33% $510 13.73% $580 3.45% $600 8.33% $650 fin other
manuf $875 -1.71% $860 -2.33% $840 7.14% $900 -2.22% $880 -4.55% $840 7.14% $900 manuf
retail $238 -3.36% $230 8.70% $250 18.00% $295 3.39% $305 21.31% $370 14.86% $425 retail
high tech $842 7.01% $901 38.73% $1,250 32.00% $1,650 9.09% $1,800 -2.78% $1,750 2.86% $1,800 high tech
IT local vendors $165 9.09% $180 -2.78% $175 2.86% $180
1.11%
$182
-5.49%
$172
1.74%
$175 IT local vendors
telecomm $230 13.04% $260 -5.77% $245 -6.12% $230 -6.52% $215 -6.98% $200 10.00% $220 telecomm
media $180 11.11% $200 15.00% $230 8.70% $250 4.00% $260 7.69% $280 7.14% $300 media
SMB/SME $410 -6.10% $385 -11.69% $340 17.65% $400 20.00% $480 6.25% $510 13.73% $580 SMB/SME
in M USD
$7,927 5.21% $8,340 2.46% $8,545 10.42% $9,435 9.77% $10,357 -0.10% $10,347 8.05% $11,180
in M USD
IT BUDGETS (cash-out NOT opex/capex accounting)include some other expenses
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OPPORTUNITIES according to 2023 IT Budgets
industry Budgets 2023
high tech $1,750
government $1,720
banks $1,000
manuf $840
security $700
fin other $600
education $510
transport $510
SMB/SME $510
health $500
insurance $475
retail $370
media $280
utilities $210
telecomm $200
IT local
vendors $172
industry change from 2022
retail
21.31%
education 8.51%
media 7.69%
SMB/SME 6.25%
health 4.17%
fin other 3.45%
security 2.94%
banks 2.04%
government -1.71%
insurance -2.06%
high tech -2.78%
manuf -4.55%
IT local vendors
-5.49%
telecomm -6.98%
transport -7.27%
utilities
-19.23%
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OPPORTUNITIES according to 2024 IT Budgets
industry change from 2023
retail
14.86%
security 14.29%
SMB/SME 13.73%
government 10.47%
health 10.00%
telecomm 10.00%
education 9.80%
utilities 9.52%
fin other 8.33%
manuf 7.14%
media 7.14%
banks 7.00%
insurance
5.26%
high tech 2.86%
transport 1.96%
IT local
vendors
1.74%
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V2
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Israel
IT Market Forecasts
(statistics)
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Values in Million USD
2018 2019 2020 2021 2022 2023 2024
$11,195.15 $11,942.47 $12,081.09 $12,942.98 $13,514.41 $13,507.54 $14,342.61
10.41% 1.73% 10.69% 6.40% -0.09% 8.80%
IT Market 2018-2024
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IT Market 1989-2024
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IT Market 2018-2024
Values
in
M
USD
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Israeli IT Market 1989-2024
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Israeli IT Market 2018-2024
Values
in
M
USD
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Israeli IT Market (% change) 2018-2024
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Israel
Infrastructure Product
Markets 2023
”vendor rankings”
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Infrastructure Market 2018-2022
2018 2019 2020 2021 2022 2023 2024
$1,756.15 $1,868.00 $2,065.00 $2,297.00 $2,424.00 $2,459.00 $2,574.00
6.37% 10.55% 11.23% 5.53% 1.44% 4.68%
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TOP VENDORS: Hardware-Infrastructure Markets
Infrastructure Suppliers Infrastructure VARS
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Infrastructure Categories (pages)
79 92
89
101 110
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Servers, Appliances, Public Cloud (IaaS, PaaS, CaaS)
MARKET 2018-2024
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SERVERS X86
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SERVERS X86 VARs
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SERVERS X86 VARs
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Presence & Support in Israel
General Purpose Intel Servers
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LEGACY (NON-X86)
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DATA APPLIANCES
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HCI APPLIANCES
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ENTERPRISE PUBLIC CLOUD
(IaaS; PaaS, Compute as a Service)
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ENTERPRISE PUBLIC CLOUD (VARs)
(IaaS; PaaS, Compute as a Service)
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CLIENTS (enterprises only)
MARKET 2018-2024
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WINDOWS PCs
(COMMERCIAL ONLY)
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APPLE (MacBooks & iPads)
(COMMERCIAL ONLY)
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STORAGE MARKET 2018-2024
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ENTERPRISE STORAGE DISKS
(HHD & SSD)
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ENTERPRISE STORAGE DISKS VARs
(HHD & SSD)
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ENTERPRISE STORAGE DISKS VARs
(HHD & SSD)
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ENTERPRISE STORAGE TAPE LIBRARIES,
VTL, FC SWITCHES,BACKUP & OTHER STORAGE APPLIANCES
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general purpose storage
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High End Storage for Critical Systems
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Enterprise Backup
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DRaaS / Storage as a Service
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NETWORKING, VoIP, SECURITY MARKET 2018-2022
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ENTERPRISE & DATA CENTER NETWORKING
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ENTERPRISE & DATA CENTER NETWORKING
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ENTERPRISE & DATA CENTER NETWORKING VARs
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Enterprise Networking
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SECURITY/ CYBER APPLIANCES
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SECURITY/ CYBER APPLIANCES VARs
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VoIP / CALL CENTER EQUIPMENT
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CALL CENTER as a SERVICE
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SELF-SERVICE & DC EQUIPMENT MARKET
2018-2022
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DATA CENTER PHYSICAL EQUIPMENT
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DATA CENTER PHYSICAL EQUIPMENT VARs
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OFF-SITE DATA CENTER, CO-LOCATION, HOSTING
(client owns the HW)
** under construction
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POS, Robots (enterprise use only) & other SELF SERVICE
(ATM, KIOSKS, OTHER)
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11
5
Israel
Software Product
Markets 2023
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Software (on-prem & cloud) Market 2018-2024
2018 2019 2020 2021 2022 2023 2024
$1,804.50 $1,989.20 $1,959.00 $2,089.30 $2,209.30 $2,276.50 $2,413.50
10.24% -1.52% 6.65% 5.74% 3.04% 6.02%
Page 116

117
TOP VENDORS: Software Markets
VARs
Software Companies Software VARS
Page 117

118
SOFTWARE CATEGORIES (pages)
119
127 148 157
168
171 176 191 211
140
Page 118

119
SYSTEM, STORAGE & DATA PLATFORMS
MARKET 2018-2022
Page 119

120
INFRASTRUCTURE & SYSTEM SOFTWARE
Page 120

121
INFRASTRUCTURE & SYSTEM SOFTWARE
VARS (alphabetically)
Page 121

122
STORAGE & BACKUP SOFTWARE
Page 122

123
STORAGE & BACKUP SOFTWARE
VARS
Page 123

124
DATA PLATFORMS (SQL, NoSQL, DBMS)
Page 124

125
Cloud-based
Page 125

126
Cloud-based VARS (alphabetical)
Page 126

127
MIDDLEWARE TOOL
MARKET 2018-2024
Page 127

128
AppWEB Server, Emulation, BRMS, APaaS, container
platforms, Integration, Streaming
Page 128

129
platforms, Integration, Streaming
Page 129

130
platforms, Integration, Streaming,….. VARS
Page 130

131
On-premise (+cloud) Container Platforms
Page 131

132
API Management (with on-premise options)
Page 132

133
Israeli API Management (with on premise option) selected integrators
Open source
Page 133

134
Enterprise Service Bus ESB
Page 134

135
ETL (Extract Transform Load)
Page 135

136
ETL Integrators
Page 136

137
IPaaS
Page 137

138
Application Integration Integrators
Page 138

139
Application Integration / Cont. 2
Page 139

140
IT MANAGEMENT & OPERATIONS
TOOLS MARKET 2018-2022
Page 140

141
Workload-Scheduling (excluding ITSM, Service Desk)
Page 141

142
Workload-Scheduling (excluding ITSM, Service Desk)
Page 142

143
Workload-Scheduling (excluding ITSM, Service Desk) VARs
Page 143

144
Job Scheduling
Page 144

145
Job Scheduling Selected Integrators
Page 145

146
FinOps Tools
Page 146

147
ITSM - Service Desk
Page 147

148
SECURITY (CYBER) TOOLS
MARKET 2018-2024
Page 148

149
Endpoint related tools
Page 149

150
NetworkWeb cloud services
(FW, WAF, DDOS services , etc.)
Page 150

151
NetworkWeb cloud services
(FW, WAF, DDOS services , etc.)
Page 151

152
Data Content Related Tools (DLP, DB FW, DLP (Halbana) etc.)
Page 152

153
CYBER MANAGEMENT TOOLS
(SIEM tools, incident responds, automation)
Page 153

154
Zero Trust including identity, SDP software defined perimeter, SASE
(secure access service edge) IDM, Access
Page 154

155
Enterprise B2B Vaults (replacing CyberArk vaults)
Page 155

156
other cyber tools
(secure development, awareness etc.)
Page 156

157
PROJECT DEVELOPMENT & MANAGEMENT
TOOLS MARKET 2018-2022
Page 157

158
Project & Portfolio Management Tools
Page 158

159
PPM
Page 159

160
PPM Tools & Integrators
Page 160

161
Development tools, ALM, Devops for all
environments (including Mobile)
Page 161

162
environments (including Mobile)
Page 162

163
environments (including Mobile) VARS
Page 163

164
ALM (Application Lifecycle Management)
Page 164

165
Israeli ALM Integrators
Page 165

166
Low Code tools
Page 166

167
Low Code tools VARS
Page 167

168
EGRC & Regulation Tools
MARKET 2018-2024
Page 168

169
Governance, Risk & Compliance Tools
Page 169

170
Governance, Risk & Compliance Tools (VARS)
Page 170

171
KNOWLEDGE & COLLABORATION TOOLS
MARKET 2018-2024
Page 171

172
Office productivity (office calendar, mail etc.),
KM (Enterprise Portals, ECM, Search, Knowledgebases tools)
Page 172

Office Productivity and Knowledge Tools
Page 173

174
Digital Output Management/Customer Communication Management
Page 174

175
Employee Collaboration & Engagement Tools
Page 175

176
ANALYTICS & DATA MANAGEMENT TOOLS
MARKET 2018-2024
Page 176

177
BI and Data Discovery Tools
Page 177

178
Data & Analytics in the Cloud: Platforms and Integrators
Page 178

179
Digital Intelligence Solutions
Page 179

180
Business Intelligence
Page 180

181
Business Intelligence (BI) - Part 1:
Page 181

182
Business Intelligence (BI) - Part 2:
Page 182

183
Data Mgmt. Tools
(including data catalog, governance, ETL, quality, CDP)
Page 183

184
Data Catalog, Data Governance and Data Preparation Tools
Page 184

185
Data Science and ML/AI Tools
Page 185

186
Data Science Platforms
Page 186

187
Data Science tools:
Page 187

188
Data Science Cloud Platforms:
Page 188

189
Data Fabric solutions in Israel
Data Virtualization Tools
Page 189

190
Messaging Bots Frameworks and Tools:
Page 190

191
ENTERPRISE MANAGEMENT SYSTEMS
MARKET 2018-2024
Page 191

192
ERP PACKAGES
Page 192

193
Enterprise ERP Platforms
Page 193

194
Mid-Market ERP Platforms
Page 194

195
ERP Integrators -Part 1
Page 195

196
ERP Integrators – Part 2
STKI’s work Copyright@2023. Do not remove source or attribution from any slide, graph or portion of graph
Page 196

197
CRM APPLICATIONS
Page 197

198
CRM Platforms
Page 198

199
CRM Packages in Israel - Part 1:
Page 199

200
CRM Packages in Israel - Part 2:
Page 200

201
Multi Channel Platforms
Page 201

202
Multi Channel Platforms
Page 202

203
HR/ Talent Mgmt./ LMS APPLICATIONS
Page 203

204
HR, Talent Mng. Payroll and LMS
Page 204

205
HR, Talent Mng. Payroll and LMS
Page 205

206
MARKETING AUTOMATION SOFTWARE
Page 206

207
Marketing Automation Suites
Page 207

208
CM and Marketing Automation Platforms –
Part 1
Page 208

209
CM and Marketing Automation Platforms –
Part 2
Page 209

210
Customer Data Platforms (CDP)
Players in Israel
Page 210

211
BUSINESS APPLICATION SYSTEMS
MARKET 2018-2024
Page 211

212
Contact Center and Multi channel engagement tools
(Chatbots, Virtual IVR, Video, Voice, etc.…)
Page 212

213
E-Commerce & Marketplace Platforms
Page 213

214
eCommerce and Marketplace Platforms
Page 214

215
e-Commerce packages in Israel – Part 1
Page 215

216
e-Commerce packages in Israel- Part 2
Page 216

217
Web Content Management Platforms
Page 217

218
Blockchain Platforms & VARS
PLATFORMS VARS
Page 218

219
RPA Platforms
UiPath
Page 219

220
RPA
Page 220

221
Global leader
RPA Tools & Integrators
Page 221

222
Process Mining
Page 222

223
Process Mining Tools & Integrators
Page 223

224
BPM Platforms
Page 224

225
IoT Tools and Platforms
Page 225

226
IoT Tools and Platforms VARs
Page 226

227
Industry Specific and Special Purpose
Applications
MARKET 2018-2024
Page 227

22
8
Israel
Value Added Services
Markets 2023
Page 228

VALUE ADDED SERVICES MARKET
2018 2019 2020 2021 2022 2023 2024
$3,598.50 $4,047.10 $4,017.00 $4,514.50 $4,837.00 $4,726.00 $5,307.00
12.47% -0.74% 12.38% 7.14% -2.29% 12.29%
Page 229

Today, time, money and
knowledge is lost because
different vendors do separate
parts.
We “should” have learned to
“either” trust the vendor for
consulting, implementation,
testing and fruition or we hire
a different vendor
2023 should be the year we trust :
“a single” vendor can do the whole project.
Page 230

TOP VENDORS: Value-Added Services Markets
Page 231

VAS CATEGORIES (pages)
233 271
261
254
251
275 282 298
297
291
302 306 312 315
324
Page 232

"ENTERPRISE" CONSULTING MARKET 2018-2024
Page 233

Page 234

Page 235

Page 236

Page 237

"Data & Analytics Strategy Consulting
(organizational, methodologies, architecture, use
cases, culture, literacy etc)"
Page 238

Data Strategy Consulting
Page 239

Page 240

Page 241

Application Projects Consulting
Page 242

Customer & Employee Experience Strategy Consulting
(customer journeys, service design)
Page 243

Customer & Employee Experience Strategy Consulting
Page 244

Page 245

Page 246

Page 247

Page 248

Page 249

Page 250

3rd PARTY MAINTENANCE MARKET 2018-2024
Page 251

Software Maintenance (3rd party)
Page 252

Hardware Maintenance (3rd party)
Page 253

INFRASTRUCTURE PROJECTS (on premise)
MARKET 2018-2024
Page 254

Consolidation/ Virtualization/ Containers /Monitoring/ BSM/
Storage/ Hardware/ Networking Projects
(on premise)
Page 255

Consolidation/ Virtualization/ Containers /Monitoring/ BSM/ Storage/
Hardware/ Networking Projects
(on premise)
Page 256

Software Integration of Middleware, SOA & BPM
(on premise)
Page 257

Cyber Security Product Implementations
(on premise)
Page 258

Cyber Security Product Implementations
(on premise)
Page 259

(on premise)
Page 260

Enterprise CLOUD INFRASTRUCTURE PROJECTS
MARKET 2018-2024
Page 261

Enterprise CLOUD: Consolidation/ Virtualization/ Containers
/Monitoring/ BSM/ Storage/ Hardware/ Networking Projects
Page 262

Enterprise CLOUD: Consolidation/ Virtualization/ Containers
/Monitoring/ BSM/ Storage/ Hardware/ Networking Projects
Page 263

FinOps integrations & services
Page 264

FinOps integrations & services
Page 265

Software Integration of Cloud Middleware, SOA & BPM
Page 266

Cyber Security Cloud Product Implementation
Page 267

Cyber Security Cloud Product Implementation
Page 268

Unified Communication “cloud” Projects
Page 269

Unified Communication “cloud” Projects
Page 270

Implementation of Project Management
& Development tools
MARKET 2018-2024
Page 271

PPM & Project Management Implementation
Page 272

PPM & Project Management Implementation
Page 273

ALM, Development & Testing Tools Implementation
Page 274

ENTERPRISE SOFTWARE IMPLEMENTATIONS
MARKET 2018-2024
Page 275

ERP Implementations
Page 276

HR & Talent Mngt & Payroll
Implementations
Page 277

CRM Implementations
Page 278

ITSM Implementation
Page 279

E-Commerce and Marketplace
Implementations
Page 280

Marketing Automation Implementations
Page 281

DATA, ANALYTICS, AI & BI PROJECTS
MARKET 2018-2024
Page 282

Page 283

Page 284

Data management implementation
(quality, etl, catalogs...)
Page 285

Data management implementation
(quality, etl, catalogs...)
Page 286

BI Implementation / Development
Page 287

BI Implementation / Development
Page 288

Page 289

Page 290

BUSINESS APPLICATIONS DEVELOPMENT & IMPLEMENTATIONS
MARKET 2018-2024
Page 291

General Software Development (except Web & Mobile)
Page 292

Page 293

Page 294

UX Design
Page 295

UX Design
Page 296

INDUSTRY SPECIFIC & SPECIAL PURPOSE
DEVELOPMENT & IMPLEMENTATIONS
MARKET 2018-2024
Page 297

ENGAGEMENT & KNOWLEDGE MANAGEMENT PROJECTS
MARKET 2018-2024
Page 298

Contact Center & Multi Channel Engagement Projects
Page 299

Employee Collaboration & Engagement Projects
Page 300

Knowledge Management Projects
Page 301

INNOVATION PROJECTS & IMPLEMENTATIONS
MARKET 2018-2024
Page 302

Automation Tools (RPA, OCR, others) Consulting & Implementations
Page 303

Blockchain Projects
Page 304

IoT Projects
Page 305

TESTING, TRAINING, Fruition & Implementation (‫)הטמעה‬
PROJECTS MARKET 2018-2024
Page 306

Professional Education, Coaching &
Mentoring
Page 307

Professional Education, Coaching &
Mentoring
Page 308

Project Testing & QA
Page 309

Page 310

Fruition & Implementation (‫)הטמעה‬
Page 311

EGRC & REGULATION PROJECTS & IMPLEMENTATIONS
MARKET 2018-2022
Page 312

Regulation Projects
Page 313

Auditing, Governance & Risk Management
Page 314

OUTSOURCING & MANAGED SERVICES
MARKET 2018-2024
Page 315

Complete and/or Application Outsourcing
(client owns the HW)
Page 316

Infrastructure Outsourcing
(infrastructure, Storage mngt, DBA services)
Page 317

Call Centers/Help Desk Outsourcing Services
Page 318

SIEM as a Service
Page 319

Business Services as a Service- BSaaS
(Salaries, Payments, BPO, etc.)
Page 320

Sourcing (Near Shore)
Page 321

Sourcing (offshore)
Page 322

Sourcing (Staff Augmentation)
(‫)גולגולת‬
Page 323

“OTHER” PROJECTS
MARKET 2018-2024
Page 324

V2
Page 325

STKI Israeli Market Study 2023

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