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Thursday, February 19, 2009
Thursday, February 19, 2009
Social Media
                               “does it fit in business?”




Thursday, February 19, 2009
Social Media




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”

          Number of Channels




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”

          Number of Channels




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”

          Number of Channels

                                Amount of People




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”

          Number of Channels

                                Amount of People




Thursday, February 19, 2009
Social Media
                              “what are the Challenges”

          Number of Channels

                                Amount of People


   Different Backgrounds


Thursday, February 19, 2009
Social Media
                              “what are the Challenges”

          Number of Channels

                                Amount of People


   Different Backgrounds


Thursday, February 19, 2009
Social Media
                               “what are the Challenges”

          Number of Channels

                                 Amount of People


   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”

          Number of Channels

                                 Amount of People


   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”


                                                           Time
          Number of Channels

                                 Amount of People


   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”


                                                           Time
          Number of Channels

                                 Amount of People


   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”


                                                           Time
          Number of Channels

                                 Amount of People
                                              Professional or Personal

   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”


                                                           Time
          Number of Channels

                                 Amount of People
                                              Professional or Personal

   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”


                                                           Time
          Number of Channels

                                 Amount of People
  Learning Curve
               Professional or Personal

   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “what are the Challenges”


                                                           Time
          Number of Channels

                                 Amount of People
  Learning Curve
               Professional or Personal

   Different Backgrounds
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                “what are the Challenges”


                                                            Time
          Number of Channels

                                  Amount of People
  Learning Curve
               Professional or Personal

   Different Backgrounds
                              Resources
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                “what are the Challenges”


                                                            Time
          Number of Channels

                                  Amount of People
  Learning Curve
               Professional or Personal

   Different Backgrounds
                              Resources
                              Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                 “what are the Challenges”


                                               Time
          Number of Channels
                              Different Cultures
                                   Amount of People
  Learning Curve
               Professional or Personal

   Different Backgrounds
                               Resources
                               Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                 “what are the Challenges”


                                               Time
          Number of Channels
                              Different Cultures
                                   Amount of People
  Learning Curve
               Professional or Personal

   Different Backgrounds
                               Resources
                               Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                 “what are the Challenges”


                                               Time
          Number of Channels
                              Different Cultures
                                   Amount of People
  Learning Curve
               Professional or Personal
    Amount of Possiblities
   Different Backgrounds
                               Resources
                               Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                 “what are the Challenges”


                                               Time
          Number of Channels
                              Different Cultures
                                   Amount of People
  Learning Curve
               Professional or Personal
    Amount of Possiblities
   Different Backgrounds
                               Resources
                               Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                 “what are the Challenges”


                                               Time
          Number of Channels

Measurement                   Different Cultures
                                   Amount of People
Learning Curve                                  Professional or Personal
                 Amount of Possiblities
   Different Backgrounds
                               Resources
                               Success is NOT Instant
Thursday, February 19, 2009
Social Media
                                 “what are the Challenges”


                                               Time
          Number of Channels

Measurement                   Different Cultures
                                   Amount of People
Learning Curve                                  Professional or Personal
                 Amount of Possiblities
   Different Backgrounds
                               Resources
                               Success is NOT Instant
Thursday, February 19, 2009
Social Media
                               “where do we begin”




Thursday, February 19, 2009
Social Media
                               “where do we begin”




Thursday, February 19, 2009
Social Media
                               “where do we begin”




Thursday, February 19, 2009
Social Media
                               “where do we begin”




Thursday, February 19, 2009
Social Media
                                     “where do we begin”




                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”




                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”




                              I. Is it Needed?
                                     II. How is it Used?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”




                              I. Is it Needed?
                                     II. How is it Used?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”




                              I. Is it Needed?
                                     II. How is it Used?
                                                 III. Why use it?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”




                              I. Is it Needed?
                                     II. How is it Used?
                                                 III. Why use it?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                              I. Is it Needed?



                                       Reasons



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand
                      Awareness



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand
                      Awareness



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand                      Customer
                      Awareness                    Loyalty



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand                      Customer
                      Awareness                    Loyalty



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand                      Customer
                      Awareness                    Loyalty

                      Customer
                     Interaction
Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand                      Customer
                      Awareness                    Loyalty

                      Customer
                     Interaction
Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand                      Customer
                      Awareness                    Loyalty

                      Customer                      Market
                     Interaction                   Research
Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                                                           Reasons
                              I. Is it Needed?

                       Brand                      Customer
                      Awareness                    Loyalty

                      Customer                      Market
                     Interaction                   Research
Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                              I. Is it Needed?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
          Audience



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
          Audience



Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
          Audience                       Who
                                        Channels
                                       Where




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                         Who
          Audience                      Channels
                                       Where




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                         Who
          Audience                      Channels
                                       Where


         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                         Who
          Audience                      Channels
                                       Where


         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                         Who
          Audience                      Channels
                                       Where
                                  What are they doing

         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                         Who
          Audience                      Channels
                                       Where
                                  What are they doing

         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                                           Listen
                                         Who
          Audience                      Channels
                                       Where
                                  What are they doing

         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                                           Listen
                                         Who
          Audience                      Channels
                                       Where
                                  What are they doing

         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                                           Listen
                                         Who
          Audience                         Patience
                                        Channels
                                       Where
                                  What are they doing

         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                                           Listen
                                         Who
          Audience                         Patience
                                        Channels
                                       Where
                                  What are they doing

         Competitors

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                                           Listen
                                         Who
          Audience                         Patience
                                        Channels
                                       Where
                                  What are they doing

         Competitors                                       Engage

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target
                                                           Listen
                                         Who
          Audience                         Patience
                                        Channels
                                       Where
                                  What are they doing

         Competitors                                       Engage

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target                    Learn the Tools Listen
                                      Who
          Audience                        Patience
                                     Channels
                                    Where Communicate
                                  What are they doing
                    Message
         Competitors       Engage

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?
           Target                    Learn the Tools Listen
                                      Who
          Audience                        Patience
                                     Channels
                                    Where Communicate
                                  What are they doing
                    Message
         Competitors       Engage

Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?




Thursday, February 19, 2009
Social Media
                                     “where do we begin”

                               I. Is it Needed?
                              II. How is it Used?




                                              III. Why use it?




Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?




Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?




Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?


                                   Engagement


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?


                                   Engagement


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

                                         Customer
                                   Engagement
  Community                                                 Marketing
                                 Brand Awareness


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

                                         Customer
                                  Engagement
  Community                                                 Marketing
                                 Brand Awareness


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

                  Customer
      Discussion        Direct Response
  Community Engagement Marketing
      R & D Awareness Generation
                        Lead
            Brand


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

                  Customer
      Discussion        Direct Response
                              Engagement
  Community                      Marketing
      R & D Awareness Generation
                        Lead
            Brand


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

             Deep Level of Trust
                 Customer
      Discussion       Direct Response
        EngagementMarketing
  Community                 PR
        Loyality
      R & D Awareness Generation
                       Lead
            Brand Personalized Touch


Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

            Deep Level of Trust
                 Customer
        Engagement
       Discussion      Direct Response
  Community                     Marketing
                            PR
    Direct DResponseLead Generation
       R & Brand Awareness
                  Personalized Touch
Thursday, February 19, 2009
Social Media
                                      “where do we begin”

                                I. Is it Needed?
                               II. How is it Used?
                              III. Why use it?

            Deep Level of Trust
                 Customer
        Engagement
       Discussion      Direct Response
  Community                     Marketing
                            PR
    Direct DResponseLead Generation
       R & Brand Awareness
                  Personalized Touch
Thursday, February 19, 2009
Social Media




Thursday, February 19, 2009
Social Media




Thursday, February 19, 2009
Social Media




Thursday, February 19, 2009
Thursday, February 19, 2009
Social Media
                                    Learn More Visit



                                     JimNeville.com


                              Recommended Reading
                               Social Media is a Cocktail Party
                                        by Jim Tobin
                              order from: http://shortn.it/book
Thursday, February 19, 2009
Thursday, February 19, 2009
Social Media


                                   JimNeville.com
                                twitter.com/jimneville

                              james@onecheckpoint.com


Thursday, February 19, 2009

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Social Media - Where does it fit for business

  • 3. Social Media “does it fit in business?” Thursday, February 19, 2009
  • 5. Social Media “what are the Challenges” Thursday, February 19, 2009
  • 6. Social Media “what are the Challenges” Thursday, February 19, 2009
  • 7. Social Media “what are the Challenges” Number of Channels Thursday, February 19, 2009
  • 8. Social Media “what are the Challenges” Number of Channels Thursday, February 19, 2009
  • 9. Social Media “what are the Challenges” Number of Channels Amount of People Thursday, February 19, 2009
  • 10. Social Media “what are the Challenges” Number of Channels Amount of People Thursday, February 19, 2009
  • 11. Social Media “what are the Challenges” Number of Channels Amount of People Different Backgrounds Thursday, February 19, 2009
  • 12. Social Media “what are the Challenges” Number of Channels Amount of People Different Backgrounds Thursday, February 19, 2009
  • 13. Social Media “what are the Challenges” Number of Channels Amount of People Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 14. Social Media “what are the Challenges” Number of Channels Amount of People Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 15. Social Media “what are the Challenges” Time Number of Channels Amount of People Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 16. Social Media “what are the Challenges” Time Number of Channels Amount of People Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 17. Social Media “what are the Challenges” Time Number of Channels Amount of People Professional or Personal Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 18. Social Media “what are the Challenges” Time Number of Channels Amount of People Professional or Personal Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 19. Social Media “what are the Challenges” Time Number of Channels Amount of People Learning Curve Professional or Personal Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 20. Social Media “what are the Challenges” Time Number of Channels Amount of People Learning Curve Professional or Personal Different Backgrounds Success is NOT Instant Thursday, February 19, 2009
  • 21. Social Media “what are the Challenges” Time Number of Channels Amount of People Learning Curve Professional or Personal Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 22. Social Media “what are the Challenges” Time Number of Channels Amount of People Learning Curve Professional or Personal Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 23. Social Media “what are the Challenges” Time Number of Channels Different Cultures Amount of People Learning Curve Professional or Personal Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 24. Social Media “what are the Challenges” Time Number of Channels Different Cultures Amount of People Learning Curve Professional or Personal Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 25. Social Media “what are the Challenges” Time Number of Channels Different Cultures Amount of People Learning Curve Professional or Personal Amount of Possiblities Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 26. Social Media “what are the Challenges” Time Number of Channels Different Cultures Amount of People Learning Curve Professional or Personal Amount of Possiblities Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 27. Social Media “what are the Challenges” Time Number of Channels Measurement Different Cultures Amount of People Learning Curve Professional or Personal Amount of Possiblities Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 28. Social Media “what are the Challenges” Time Number of Channels Measurement Different Cultures Amount of People Learning Curve Professional or Personal Amount of Possiblities Different Backgrounds Resources Success is NOT Instant Thursday, February 19, 2009
  • 29. Social Media “where do we begin” Thursday, February 19, 2009
  • 30. Social Media “where do we begin” Thursday, February 19, 2009
  • 31. Social Media “where do we begin” Thursday, February 19, 2009
  • 32. Social Media “where do we begin” Thursday, February 19, 2009
  • 33. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 34. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 35. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Thursday, February 19, 2009
  • 36. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Thursday, February 19, 2009
  • 37. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Thursday, February 19, 2009
  • 38. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Thursday, February 19, 2009
  • 39. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 40. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 41. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 42. Social Media “where do we begin” I. Is it Needed? Reasons Thursday, February 19, 2009
  • 43. Social Media “where do we begin” Reasons I. Is it Needed? Thursday, February 19, 2009
  • 44. Social Media “where do we begin” Reasons I. Is it Needed? Thursday, February 19, 2009
  • 45. Social Media “where do we begin” Reasons I. Is it Needed? Brand Awareness Thursday, February 19, 2009
  • 46. Social Media “where do we begin” Reasons I. Is it Needed? Brand Awareness Thursday, February 19, 2009
  • 47. Social Media “where do we begin” Reasons I. Is it Needed? Brand Customer Awareness Loyalty Thursday, February 19, 2009
  • 48. Social Media “where do we begin” Reasons I. Is it Needed? Brand Customer Awareness Loyalty Thursday, February 19, 2009
  • 49. Social Media “where do we begin” Reasons I. Is it Needed? Brand Customer Awareness Loyalty Customer Interaction Thursday, February 19, 2009
  • 50. Social Media “where do we begin” Reasons I. Is it Needed? Brand Customer Awareness Loyalty Customer Interaction Thursday, February 19, 2009
  • 51. Social Media “where do we begin” Reasons I. Is it Needed? Brand Customer Awareness Loyalty Customer Market Interaction Research Thursday, February 19, 2009
  • 52. Social Media “where do we begin” Reasons I. Is it Needed? Brand Customer Awareness Loyalty Customer Market Interaction Research Thursday, February 19, 2009
  • 53. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 54. Social Media “where do we begin” I. Is it Needed? Thursday, February 19, 2009
  • 55. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Thursday, February 19, 2009
  • 56. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Thursday, February 19, 2009
  • 57. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Audience Thursday, February 19, 2009
  • 58. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Audience Thursday, February 19, 2009
  • 59. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Audience Who Channels Where Thursday, February 19, 2009
  • 60. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Who Audience Channels Where Thursday, February 19, 2009
  • 61. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Who Audience Channels Where Competitors Thursday, February 19, 2009
  • 62. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Who Audience Channels Where Competitors Thursday, February 19, 2009
  • 63. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Who Audience Channels Where What are they doing Competitors Thursday, February 19, 2009
  • 64. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Who Audience Channels Where What are they doing Competitors Thursday, February 19, 2009
  • 65. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Listen Who Audience Channels Where What are they doing Competitors Thursday, February 19, 2009
  • 66. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Listen Who Audience Channels Where What are they doing Competitors Thursday, February 19, 2009
  • 67. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Listen Who Audience Patience Channels Where What are they doing Competitors Thursday, February 19, 2009
  • 68. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Listen Who Audience Patience Channels Where What are they doing Competitors Thursday, February 19, 2009
  • 69. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Listen Who Audience Patience Channels Where What are they doing Competitors Engage Thursday, February 19, 2009
  • 70. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Listen Who Audience Patience Channels Where What are they doing Competitors Engage Thursday, February 19, 2009
  • 71. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Learn the Tools Listen Who Audience Patience Channels Where Communicate What are they doing Message Competitors Engage Thursday, February 19, 2009
  • 72. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Target Learn the Tools Listen Who Audience Patience Channels Where Communicate What are they doing Message Competitors Engage Thursday, February 19, 2009
  • 73. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Thursday, February 19, 2009
  • 74. Social Media “where do we begin” I. Is it Needed? II. How is it Used? Thursday, February 19, 2009
  • 75. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Thursday, February 19, 2009
  • 76. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Thursday, February 19, 2009
  • 77. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Thursday, February 19, 2009
  • 78. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Engagement Thursday, February 19, 2009
  • 79. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Engagement Thursday, February 19, 2009
  • 80. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Customer Engagement Community Marketing Brand Awareness Thursday, February 19, 2009
  • 81. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Customer Engagement Community Marketing Brand Awareness Thursday, February 19, 2009
  • 82. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Customer Discussion Direct Response Community Engagement Marketing R & D Awareness Generation Lead Brand Thursday, February 19, 2009
  • 83. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Customer Discussion Direct Response Engagement Community Marketing R & D Awareness Generation Lead Brand Thursday, February 19, 2009
  • 84. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Deep Level of Trust Customer Discussion Direct Response EngagementMarketing Community PR Loyality R & D Awareness Generation Lead Brand Personalized Touch Thursday, February 19, 2009
  • 85. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Deep Level of Trust Customer Engagement Discussion Direct Response Community Marketing PR Direct DResponseLead Generation R & Brand Awareness Personalized Touch Thursday, February 19, 2009
  • 86. Social Media “where do we begin” I. Is it Needed? II. How is it Used? III. Why use it? Deep Level of Trust Customer Engagement Discussion Direct Response Community Marketing PR Direct DResponseLead Generation R & Brand Awareness Personalized Touch Thursday, February 19, 2009
  • 91. Social Media Learn More Visit JimNeville.com Recommended Reading Social Media is a Cocktail Party by Jim Tobin order from: http://shortn.it/book Thursday, February 19, 2009
  • 93. Social Media JimNeville.com twitter.com/jimneville james@onecheckpoint.com Thursday, February 19, 2009

Notes de l'éditeur