SlideShare une entreprise Scribd logo
1  sur  12
$6.7 Trillion+ by 2020 & Growing
ParcelKiosk. Copyright © 2017. All rights reserved 2
#1 CHINA
$562.66B
Ecommerce Spending
• Avg. Internet user is
25yrs old
• Shopping is fastest
growing online activity
#1 USA
$349.06B
Ecommerce Spending
• 72% of SMB’s don’t sell
online
• PC purchases greater
than mobile
#1 UK
$93.89B
Ecommerce Spending
• 33% of online sales
occur after 6PM
• Online sales are 13% of
economy
#1 JAPAN
$79.33B
Ecommerce Spending
• 97% of internet users
shop online
• Favourite online activity
is reading email
#5 DE
$74.46B
Ecommerce
Spending
#5 FRA
$42.62B
Ecommerce
Spending
#5 KOR
$36.76B
Ecommerce
Spending
#5 CAN
$28.77B
Ecommerce
Spending
#5 RUS
$20.30B
Ecommerce
Spending
#5 BRA
$18.80B
Ecommerce
Spending
x2
Average order value (AOV) for
repeat customers is twice as
high as for first-time customers
3
Multi-channel shoppers spend
3 times more than
single-channel shoppers
53%
53% of global internet
users have made an
online purchase in
2016 approx. that's
1 Billion
$1,800
Total average
eCommerce spend
per customer of the
year is estimated to
be $1,800 in the US
and 1,600 in the UK.
3,500
The availability of
marketing tools for
e-commerce has
exploded – over
3,500 different types
of MarTech on the
market in 2016
40%
40% of US males
aged 18-34 say they
would ideally buy
everything online,
compared to 33% of
females in the same
age bracket.
3
Top 3 traffic sources
for Ecommerce sites:
Organic (22%) and
CPC (19%). Display
and social account
for just 1 and 2%
43%
43% of e-commerce
traffic comes from
Google search
(organic) and 26%
comes from Google
AdWords
1 in 5
1 in 5 searches on
US android mobile
app are voice
searches – Does
your e-commerce
SEO strategy reflects
this?
55%
55% of US Pinterest
users use it for
finding products
8%E-commerce sales account for just 8% of total
retail sales in the IS and 14% in the UK – so
still lots of room for growth!
7 It’s 7 times more expensive to get a new
customer than retain an existing one
$6.7 trillion
B2B eCommerce
sales are expected to
outgrow B2C sales,
reaching 6.7 trillion
USD by 2020
Source: http://www.digitalinformationworld.com
Biggest obstacles for eCommerce growth
ParcelKiosk. Copyright © 2017. All rights reserved 3
Customer Centric
Customer Loyalty
47% of customers will switch
because of poor customer service.
53% of adults living in high income
households (<$200k) will switch
for the sake of using a coupon
Online Customer
Experience
90% say good experience is critical.
68% say they switched to an
alternative site because of poor
experience.
Returns
64% of US retailers said free
shipping was their most effective
holiday promotion.
This includes free outbound
and returns.
Retailers prefer shipping options
over price to recover.
Cart Abandonment
68% of online shoppers leave their
carts without completing their check-
out process.
Payment or freight options,
alongside a complex summary
were highlighted as key factors.
Credit: Kaleigh Moore, Aug 2016, SessionCam.com | Credit: Chris Hutchins, MotionPoint.com
Retailer Centric
Infrastructure
 Server location – load balancing &
redundancy
 Supply chain - WMS
 Payment options and related data laws
Logistics / Geopolitical Status
 Cross border challenges related to Import
regulations, tariffs and taxes
 Address database, Order Validation
 Last mile shipping & returns process
 Product packaging and carrier compliance
In-market Customer Support
 Relevant local market support channels
 Local phone number
 Language translation
Biggest obstacles for eCommerce growth
ParcelKiosk. Copyright © 2017. All rights reserved 4
Credit: Kaleigh Moore, Aug 2016, SessionCam.com | Credit: Chris Hutchins, MotionPoint.com
ParcelKiosk. Copyright © 2017. All rights reserved 5
Parcel
Origin
Warehouse
 3PL
 Freight Forwarders
 Distribution Hub
 Manufacturers (OEM)
Small & Medium
Businesses
 Small to Medium Offices
 Serviced Premises, Hotels,
etc.
 Corporate mailrooms
 eBay resellers
 Individuals
Click & Collect
 Retail outlets (PUDO)
 Parcel Consolidators
 Locker boxes
Carrier
 National Post Office
 Private Couriers
ParcelKiosk.Copyright© 2017.All rightsreserved 6
Reduce Shipping
Cost
Reduce Revenue
Pilferage
Optimise Performance
& Integrate
Cut Queue
Time
Improve Customer
Footfall
Improve Order to
Ship Performance
ParcelKiosk.Copyright© 2017.All rightsreserved 7
Today:
 Standard box sizes: Small,
Medium and Large
 Excessive use of packaging
 3 carrier contracts: domestic,
national and international
 Manual measurements
 Online order booking
 Post office queues
 PUDO’s for collect only
ParcelKiosk. Copyright © 2017. All rights reserved 8
2
Express parcel
ready solution
1
Small footprint &
easy to use
3
Self-service
capable
5
Dimension & weight
measure ready
4
Easy to integrate with external
shipping and warehouse
platforms
7
Image capture and
OCR capable
6
Capable of printing
shipping labels
Ideal market segments are:
Warehouse Carrier
Segments require integration with their platform
for onward processing
42% surveyed said improving their Order to
Ship timeline would drive retention
ParcelKiosk. Copyright © 2017. All rights reserved 9
ParcelKiosk. Copyright © 2017. All rights reserved 10
2
Access to
negotiated volume
rates
1
Access to over 10
carriers
3
Capture exact
package
measurements
5
Print carrier compliant
labels
4
No carrier contracts or volume
commitments required
7
Single site for multi-carrier
track and trace
6
Integrates with
carriers
Individual Small Business
Ideal market segments are:
Segments require integration with a multi-carrier
shipping platform
82% feel the need to automate or outsource
Small & Medium
Businesses
Click & Collect
78% surveyed want dynamic weighing and
multi-carrier engagement
ParcelKiosk. Copyright © 2017. All rights reserved 11
Individual Small Business
Thank You Rohan Mathur

Contenu connexe

Dernier

Minimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptxMinimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptxbalqisyamutia
 
Resume all my skills and educations and achievement
Resume all my skills and educations and  achievement Resume all my skills and educations and  achievement
Resume all my skills and educations and achievement 210303105569
 
Essential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive GuideEssential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive GuideDesign Studio UI UX
 
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证eeanqy
 
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best ServiceHigh Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Servicemeghakumariji156
 
一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样
一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样
一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样yhavx
 
Q4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationQ4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationZenSeloveres
 
Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...
Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...
Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...gajnagarg
 
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Nitya salvi
 
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789CristineGraceAcuyan
 
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证wpkuukw
 
The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024Ilham Brata
 
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...samsungultra782445
 
Sweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxSweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxbingyichin04
 
Jordan_Amanda_DMBS202404_PB1_2024-04.pdf
Jordan_Amanda_DMBS202404_PB1_2024-04.pdfJordan_Amanda_DMBS202404_PB1_2024-04.pdf
Jordan_Amanda_DMBS202404_PB1_2024-04.pdfamanda2495
 
Eye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docxEye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docxMdBokhtiyarHossainNi
 
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime PondicherryPondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherrymeghakumariji156
 
Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...
Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...
Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...instagramfab782445
 
How to Build a Simple Shopify Website
How to Build a Simple Shopify WebsiteHow to Build a Simple Shopify Website
How to Build a Simple Shopify Websitemark11275
 

Dernier (20)

Minimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptxMinimalist Orange Portfolio by Slidesgo.pptx
Minimalist Orange Portfolio by Slidesgo.pptx
 
Resume all my skills and educations and achievement
Resume all my skills and educations and  achievement Resume all my skills and educations and  achievement
Resume all my skills and educations and achievement
 
Essential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive GuideEssential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive Guide
 
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
 
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best ServiceHigh Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
 
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman MuscatAbortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
 
一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样
一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样
一比一原版(ANU毕业证书)澳大利亚国立大学毕业证原件一模一样
 
Q4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationQ4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentation
 
Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...
Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...
Top profile Call Girls In fatehgarh [ 7014168258 ] Call Me For Genuine Models...
 
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
 
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
Q4-Trends-Networks-Module-3.pdfqquater days sheets123456789
 
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
一比一定(购)滑铁卢大学毕业证(UW毕业证)成绩单学位证
 
The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024
 
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
 
Sweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxSweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptx
 
Jordan_Amanda_DMBS202404_PB1_2024-04.pdf
Jordan_Amanda_DMBS202404_PB1_2024-04.pdfJordan_Amanda_DMBS202404_PB1_2024-04.pdf
Jordan_Amanda_DMBS202404_PB1_2024-04.pdf
 
Eye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docxEye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docx
 
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime PondicherryPondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
 
Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...
Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...
Abortion pill for sale in Muscat (+918761049707)) Get Cytotec Cash on deliver...
 
How to Build a Simple Shopify Website
How to Build a Simple Shopify WebsiteHow to Build a Simple Shopify Website
How to Build a Simple Shopify Website
 

En vedette

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

En vedette (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

PowerPoint Presentation Designer

  • 1.
  • 2. $6.7 Trillion+ by 2020 & Growing ParcelKiosk. Copyright © 2017. All rights reserved 2 #1 CHINA $562.66B Ecommerce Spending • Avg. Internet user is 25yrs old • Shopping is fastest growing online activity #1 USA $349.06B Ecommerce Spending • 72% of SMB’s don’t sell online • PC purchases greater than mobile #1 UK $93.89B Ecommerce Spending • 33% of online sales occur after 6PM • Online sales are 13% of economy #1 JAPAN $79.33B Ecommerce Spending • 97% of internet users shop online • Favourite online activity is reading email #5 DE $74.46B Ecommerce Spending #5 FRA $42.62B Ecommerce Spending #5 KOR $36.76B Ecommerce Spending #5 CAN $28.77B Ecommerce Spending #5 RUS $20.30B Ecommerce Spending #5 BRA $18.80B Ecommerce Spending x2 Average order value (AOV) for repeat customers is twice as high as for first-time customers 3 Multi-channel shoppers spend 3 times more than single-channel shoppers 53% 53% of global internet users have made an online purchase in 2016 approx. that's 1 Billion $1,800 Total average eCommerce spend per customer of the year is estimated to be $1,800 in the US and 1,600 in the UK. 3,500 The availability of marketing tools for e-commerce has exploded – over 3,500 different types of MarTech on the market in 2016 40% 40% of US males aged 18-34 say they would ideally buy everything online, compared to 33% of females in the same age bracket. 3 Top 3 traffic sources for Ecommerce sites: Organic (22%) and CPC (19%). Display and social account for just 1 and 2% 43% 43% of e-commerce traffic comes from Google search (organic) and 26% comes from Google AdWords 1 in 5 1 in 5 searches on US android mobile app are voice searches – Does your e-commerce SEO strategy reflects this? 55% 55% of US Pinterest users use it for finding products 8%E-commerce sales account for just 8% of total retail sales in the IS and 14% in the UK – so still lots of room for growth! 7 It’s 7 times more expensive to get a new customer than retain an existing one $6.7 trillion B2B eCommerce sales are expected to outgrow B2C sales, reaching 6.7 trillion USD by 2020 Source: http://www.digitalinformationworld.com
  • 3. Biggest obstacles for eCommerce growth ParcelKiosk. Copyright © 2017. All rights reserved 3 Customer Centric Customer Loyalty 47% of customers will switch because of poor customer service. 53% of adults living in high income households (<$200k) will switch for the sake of using a coupon Online Customer Experience 90% say good experience is critical. 68% say they switched to an alternative site because of poor experience. Returns 64% of US retailers said free shipping was their most effective holiday promotion. This includes free outbound and returns. Retailers prefer shipping options over price to recover. Cart Abandonment 68% of online shoppers leave their carts without completing their check- out process. Payment or freight options, alongside a complex summary were highlighted as key factors. Credit: Kaleigh Moore, Aug 2016, SessionCam.com | Credit: Chris Hutchins, MotionPoint.com
  • 4. Retailer Centric Infrastructure  Server location – load balancing & redundancy  Supply chain - WMS  Payment options and related data laws Logistics / Geopolitical Status  Cross border challenges related to Import regulations, tariffs and taxes  Address database, Order Validation  Last mile shipping & returns process  Product packaging and carrier compliance In-market Customer Support  Relevant local market support channels  Local phone number  Language translation Biggest obstacles for eCommerce growth ParcelKiosk. Copyright © 2017. All rights reserved 4 Credit: Kaleigh Moore, Aug 2016, SessionCam.com | Credit: Chris Hutchins, MotionPoint.com
  • 5. ParcelKiosk. Copyright © 2017. All rights reserved 5 Parcel Origin Warehouse  3PL  Freight Forwarders  Distribution Hub  Manufacturers (OEM) Small & Medium Businesses  Small to Medium Offices  Serviced Premises, Hotels, etc.  Corporate mailrooms  eBay resellers  Individuals Click & Collect  Retail outlets (PUDO)  Parcel Consolidators  Locker boxes Carrier  National Post Office  Private Couriers
  • 6. ParcelKiosk.Copyright© 2017.All rightsreserved 6 Reduce Shipping Cost Reduce Revenue Pilferage Optimise Performance & Integrate Cut Queue Time Improve Customer Footfall Improve Order to Ship Performance
  • 7. ParcelKiosk.Copyright© 2017.All rightsreserved 7 Today:  Standard box sizes: Small, Medium and Large  Excessive use of packaging  3 carrier contracts: domestic, national and international  Manual measurements  Online order booking  Post office queues  PUDO’s for collect only
  • 8. ParcelKiosk. Copyright © 2017. All rights reserved 8 2 Express parcel ready solution 1 Small footprint & easy to use 3 Self-service capable 5 Dimension & weight measure ready 4 Easy to integrate with external shipping and warehouse platforms 7 Image capture and OCR capable 6 Capable of printing shipping labels
  • 9. Ideal market segments are: Warehouse Carrier Segments require integration with their platform for onward processing 42% surveyed said improving their Order to Ship timeline would drive retention ParcelKiosk. Copyright © 2017. All rights reserved 9
  • 10. ParcelKiosk. Copyright © 2017. All rights reserved 10 2 Access to negotiated volume rates 1 Access to over 10 carriers 3 Capture exact package measurements 5 Print carrier compliant labels 4 No carrier contracts or volume commitments required 7 Single site for multi-carrier track and trace 6 Integrates with carriers Individual Small Business
  • 11. Ideal market segments are: Segments require integration with a multi-carrier shipping platform 82% feel the need to automate or outsource Small & Medium Businesses Click & Collect 78% surveyed want dynamic weighing and multi-carrier engagement ParcelKiosk. Copyright © 2017. All rights reserved 11 Individual Small Business
  • 12. Thank You Rohan Mathur