False Value Hardware began 2013 with a credit balance of $31,200 in the allowance for sales returns account. Sales and cash collections from customers during the year were $620,000 and $580,000, respectively. False Value estimates that 7% of all sales will be returned. During 2013, customers returned merchandise for credit of $25,000 to their accounts. Solution net sales = 620000 - (620000 * 0.07) = 576600 .