Learn key tools and frameworks that Progress users must adopt to digitally transform their Progress Applications.

1. Transformation of Progress
Applications to New Age
Host: Uttam Shah
Speaker: Praveen Kumar
Speaker: Prabhu Jha

2. Digital Transformation – few pointers
50% of CEOs expect their industries to be substantially transformed by digital
By 2018, 67% of the CEOs of Global 2000 enterprises will have digital transformation at the centre of their
corporate strategy.
2020 almost 50% of IT budgets will be tied to digital transformation initiatives.
By 2018, 22 billion IOT devices installed, Over 200,000 new IOT apps and services, In 2018, 6 billion connected
things, In five years, 1 million new devices will come online every hour
The percentage of enterprises creating advanced digital transformation initiatives will more than double by 2020,
from today’s 22% to almost 50%.
Source: Gartner, IDC, Forrestor

3. Our Industry Experience & Customer Challenges
Digitization
Challenges
Lack of business
process
documentation
Starting from
Scratch approach
requires huge
investment
Reverse
engineering risk
as limited experts
to validate the
output
Data security
concerns
User Acquisition
and Acceptance
Over 200
customers
Various
Industries &
Domains
Over 20
years

4. Digital Transformation (DT) & Digital Experience (DX)
From Customer-First to
Customer-Led (customer in the
middle)
From Siloed solutions to
Connected systems (continuous
flow of information)
From Planning the Plan to
Action (usage of data)
From Best-fit to Fast (go to
market)
Digital
Experience (DX)
Digital Transformation in a nutshell
 Driven by Strategy, enabled by Technology
 Technology and Innovation are the differentiators
 Technology enabled products & services for
 Improved Customer Satisfaction and
 Increased Revenue

5. Digital Transformation – General Industry Approach
UA & CSS
Continuous
Delivery
UX
(Empathy)
Digital road-
map mapped
with business
goals
Digital
Strategy
Definition
Key Considerations
 Its about Strategy
 It takes Courage, one step back, many step forward
 Initial investment, improved ROI

6. Digital Transformation – Real life experience
About Client
An International manufacturer of household and specialty wood products. having an ERP built on
Progress 8. There are several integrations with external applications including a distributor interface
for receiving and acknowledging inward inventory.
Business Challenges
• Manual inventory in-warding process resulting lower efficiency of workers & supervisors
• Too many systems and semi-manual process for report generation
• Late information to buying team for low inventory resulting into delay in serving customers and
additional cost
Operational Impact
• Low accuracy of inventory count, longer physical inventory count time
• Impact on planning as utilization report is either inaccurate or takes longer
• Higher lead time resulting into customer dissatisfaction, canceled orders, loss of revenue

7. Digital Transformation – Real life experience
Application Architecture – AS IS
Presentation
Layer
Business
Logic
Integration
Layer
Managed Data Store
Unmanaged Data
Store
Inventory
Management
Customer
Services
Order ViewOthers
EDI, ODBC

8. Digital Transformation – JKT Digital Transformation Framework
UA & CSS
Continuous
Delivery
UX (Empathy)
Prioritization &
Release
planning
Digital Strategy
Definition
Define Business
Goals
• Driving Efficiency/Cost?
• Generating Revenue?
• Increase Customer Base?
• New Product Launch?
• Target geographic and
accessibility
• Competitor’s digital
strategy
• ROI realization
analysis
• Customer technology
landscape mapping
• Best practices of each
platform
• Map requirements to
business goals
• Prioritize features
based on ROI
• Prepare Release plan /
Sprint plan
• Build – development &
unit testing
• Verify – functional/
regression/performanc
e testing
• Validate – UAT/FAT
• Certify – Go Live
decision
• Information
Architecture
• Usability Engineering
• Content Strategy
• Interface Design
• Feedback Sessions
• User workshops
• Trainings
• CSS (NPS)
Positive
Surprises
POCs/R&D Innovation
JKT
Digital Lab

9. Digital Transformation – Right Technology and toolset
OpenEdge
Native Script

10. ProposedArchitecture–DetailedView

11. Value add to Client’s Business
• Digital strategy & Road-map planning
• Worked with the management team to derive digital road-map
• Dollar value against each deliverables to track ROI
• Enough documentation
• Stock in-ward process & Physical Inventory check process
• Increased efficiency of workers & supervisors
• Data accuracy and
• Timely updates to purchase department for orders
• Reporting
• One click reporting for all plants across locations
• On the move reports for VPs/CXOs
• Digital Mind-set/awareness
• Users started realizing the need and value
• Acceptance for future road-map
• Active participation in workshops/interviews

12. Assessment of existing applications & digital strategy
Start from building digital strategy, Road-map and UX
Continuous Delivery mapped to business goals and ROI
Work with end users and define User Acquisition (UA) strategy
Quantitative measurement of deliverables by means of Customer Satisfaction and increased ROI
Rich Tech stack experience (Angular 2.0, Telerik/Kendo, MEAN, Ext JS, Node JS, Native Mobile Apps, Big Data/Analytics)
Predictive Analytics, IoT, Cyber Security
Key Takeaways

13. Q & A

14. Thank You
In case you have any questions, please write us at meghna.jaiswal@jktech.com